Tianjin Apartments

My recent stay at Four Seasons Tianjin was nothing short of exceptional. What truly sets this property apart is the remarkable staff who consistently went above and beyond to create a memorable experience. Even before arrival, Duty Manager Qiqi was preparing for my stay despite being on leave. Learning it was my first visit to Tianjin, she thoughtfully arranged a stunning room with panoramic skyline views that made for a perfect introduction to the city. The moment I arrived at the driveway, David from concierge greeted me personally. His Golden Key designation was evident in his impeccable professionalism and knowledge throughout my stay. Check-in with Olivia at the front desk was seamless. She had clearly familiarized herself with my preferences beforehand, making the process efficient while still providing a warm, personalized welcome and comprehensive overview of the property's facilities. Though working behind the scenes, Communications Coco and her team functioned like personal butlers, anticipating needs wherever I went. When I needed a garment bag for my suit to simplify air travel, a simple text through their live chat service was all it took - Coco went the extra mile to ensure it was delivered promptly. Breakfast service was where Alice truly shined. After noticing me select a passion fruit, she immediately appeared with a spoon without being asked and offered to prepare fresh-squeezed juice to complement my meal. This level of attentiveness and personalization defines the Four Seasons experience. While I never encountered the housekeeping team directly, their impeccable work spoke volumes. The turndown service particularly impressed me - the consistently prepared ice in the room during evening turndown demonstrated the brand's commitment to maintaining standards across all properties. What's remarkable is how each staff member made such an impression that I've remembered their names - a rarity in my hotel experiences. Every team member embodied the golden rule of treating others as they would wish to be treated themselves. I'm genuinely grateful for the exceptional care and will absolutely return when next in Tianjin. This property represents the Four Seasons brand at its finest.

I've stayed in 3 hotels in Beijing but this one is the best. Pros: Grand lobby with refreshing red dates drink. Clean rooms. Shower/toilet separated. Great breakfast varieties. Strong & efficient washer and dryer. Helpful staff - helped me change to a room with window. Location wise - can see the beautiful night view. Cons - a bit of walk from subway so when you're tired, take a cab.

Overall it’s a warm and pleasant stay with the suit. Morning breakfast section at level 1, just too bad we sit beside the cleaning trolley, the putting cutlery is very loud when the server is in rush. Thanks for the fruits plate but the orange spoiled. Others is a good choice to stay.. thanks

a famous brand with certain confidence in the quality. not bad to ride share-bike to the hotel from public transport stops. booked the package with seafood buffet hotpot dinner, which was good as expected with unlimited hairy crabs, beer & wine provided. the night view of my room of the river was excellent.

Went there to celebrate new year on 31st of December. The hotel is nice and very spacious. Might be a little far from Tianjin Eye (around 2km) but still walkable. Hotel located right next to big 3 shopping malls which is so convenience as well 🩷🎆 + subway and street food

amazing location, very friendly staff. swimming pool was unfortunately too cold and not very clean. the water not transparent and we were afraid to get a stomach ache if swallow some of this water. Swimming pool really disappointing experience. Very nice, rich, and diverse breakfast.

The lady at the front table was great when we checked in as she upgraded our room to one with a bigger double bed at no extra charge.Amenities were great.Not near to MRT though had to take Didi to travel for the 3 days we stayed. Ambience in the Hotel was great and relaxing. Breakfast was good as well with good selection. Overall clean .

I have been there twice so far both with family and myself. Absolutely a great place to stay. Amazing front desk staff friendly and helpful, give them a big thumb up👍. There’s a gym with enough equipment you need. In the building there are restaurants and a coffee shop. Location is fine. The first time our family 4 person were there in a three bedroom apartment on 18th floor. The cleaning service staff was very nice and did a great job. The second time I was by myself stayed in a one bedroom apartment on 4th floor with different cleaning staff. There job was just ok and definitely more room need to improve.

excellent service .enjoy my three nights stay.Ms Bai is a.very helpful n approachable staff an asset to the hotel industry. keep up the good work

We booked the deluxe family suite. It was a very comfy suite with 2 Queen beds in a separate room. We could watch TV at night without disturbing our child sleeping. We wanted to extend our stay in Novotel, front desk lady 朱桐欣 was very helpful and patience to guide me to join as a member so I could save more. 谢谢你! Service is good. We will stay here again if we stop by Tianjin again.