Find5-Star Hotels in Tianjin

My recent stay at Four Seasons Tianjin was nothing short of exceptional. What truly sets this property apart is the remarkable staff who consistently went above and beyond to create a memorable experience. Even before arrival, Duty Manager Qiqi was preparing for my stay despite being on leave. Learning it was my first visit to Tianjin, she thoughtfully arranged a stunning room with panoramic skyline views that made for a perfect introduction to the city. The moment I arrived at the driveway, David from concierge greeted me personally. His Golden Key designation was evident in his impeccable professionalism and knowledge throughout my stay. Check-in with Olivia at the front desk was seamless. She had clearly familiarized herself with my preferences beforehand, making the process efficient while still providing a warm, personalized welcome and comprehensive overview of the property's facilities. Though working behind the scenes, Communications Coco and her team functioned like personal butlers, anticipating needs wherever I went. When I needed a garment bag for my suit to simplify air travel, a simple text through their live chat service was all it took - Coco went the extra mile to ensure it was delivered promptly. Breakfast service was where Alice truly shined. After noticing me select a passion fruit, she immediately appeared with a spoon without being asked and offered to prepare fresh-squeezed juice to complement my meal. This level of attentiveness and personalization defines the Four Seasons experience. While I never encountered the housekeeping team directly, their impeccable work spoke volumes. The turndown service particularly impressed me - the consistently prepared ice in the room during evening turndown demonstrated the brand's commitment to maintaining standards across all properties. What's remarkable is how each staff member made such an impression that I've remembered their names - a rarity in my hotel experiences. Every team member embodied the golden rule of treating others as they would wish to be treated themselves. I'm genuinely grateful for the exceptional care and will absolutely return when next in Tianjin. This property represents the Four Seasons brand at its finest.

I came to Tianjin 3 days earlier to embark on my Seoul/Japan cruise. I chose Pan Pacific Tianjin because it was near to HaiHe River which is near to many famous places of interests. . I enjoy the hotel stay. It provides good breakfast. The room and bathroom are big and clean. Getting taxi everywhere is cheap and easy. The bed is very comfortable. It has good buffet spread which includes the famous local street eats. Good location, just short walking distance to Asia culture street, Haihe River which I bought a cruise ticket with 4 piers stops and visited many places of interests. The hotel is also near to many shopping area, I enjoy Ren Heng Isetan, a big luxurious shopping mall with many restaurants which is recommended by the hotel staff. Excellent front desk and concierge service! A big thank you to Betty & Leo, Emily and a tall handsome guy who are very helpful. I would love to stay in Pan Pacific Tianjin again if I visit Tianjin. I highly recommend this hotel!

We were very pleased with our stay at this hotel. From the moment you arrive, there’s a pleasant and welcoming atmosphere — everything feels calm, thoughtfully arranged, and comfortable. The service is excellent: staff are polite, attentive, and always ready to help — from the front desk to the restaurant. A particularly nice touch was being greeted with welcome drinks upon arrival, which immediately set a positive tone for our stay. The rooms are very clean and spacious, with large windows that let in lots of natural light and offer great views of the city. The hotel features a modern and elegant design, and it’s clear that the property is well-maintained — everything feels fresh and in great condition, with no signs of neglect or aging. Highly recommended for those who value quality, comfort, and professional service.

I stayed at this hotel for one night during an overnight trip from Beijing, and I wanted to share my experience. Upon arrival, I took the subway to the hotel. The walk from the station was a bit challenging because the roads are currently being refurbished, which meant there were no markings. This made crossing the street quite confusing and a little unsafe! When I checked in, the staff member at the front desk didn’t speak much English. She handed me the room key without explaining which floor I was on or where the elevator was located, so another staff member had to assist me. The front desk was quite busy, as several guests were checking out at the same time. I also requested to include breakfast in my fee, but I don’t think she understood me. As a result, I ended up paying for breakfast the next morning. I arrived at 9 AM, but the selection was quite limited. I didn’t use the hotel facilities, but I did take a look at the gym and pool, which are open to the public. The shower in my room provided shampoo, conditioner, and shower gel, and having a bathtub was a nice touch! One thing to note is that the hotel is open to the public, which made it quite busy during my stay. There was a wedding happening when I arrived, and later that evening, I encountered a birthday party. This meant there were many non-guests around, which made me feel a bit uneasy, especially as a solo female traveler. Being in the elevator with some drunken guests was particularly intimidating when they tried to strike up conversations. Overall, I wouldn’t rate this hotel five stars. Also, keep in mind that there’s no massage spa available. While I didn’t order room service, there are options for both local and Western food, including pizza.

Wendy from Hotel Front Desk is super helpful and nice that she arranged and cared the needs of the guest. Especially, I have en early flight this morning that I cannot eat the original breakfast due to time mismatch. Luckily, Wendy arranged a simple breakfast for me before I left hotel. I appreciate of her and the team in this hotel. I definitely will return for this hotel again. またね^_^

I have been there twice so far both with family and myself. Absolutely a great place to stay. Amazing front desk staff friendly and helpful, give them a big thumb up👍. There’s a gym with enough equipment you need. In the building there are restaurants and a coffee shop. Location is fine. The first time our family 4 person were there in a three bedroom apartment on 18th floor. The cleaning service staff was very nice and did a great job. The second time I was by myself stayed in a one bedroom apartment on 4th floor with different cleaning staff. There job was just ok and definitely more room need to improve.

The staff had been very friendly and helpful. The shop and restaurant is downstairs which is convenient. Subway is across the strew so it’s easy to travel . Overall great hotel and will be back here in the future

Travel back in time Booking the Victoria room in the museum wing was the best decision and the best offer money wise (compared with the same retro hotels in Hongkong, for example, where room rate may start from 3000 yuan) The atmosphere was truly vintage, the decor and furniture, accessories and overall aesthetic was astonishing. The room was equipped with anything one may imagine, including a capsule coffee machine. High ceilings, cozy rooms, balcony and authentic wooden door and original parquet. The bed itself was out of a fairy tale, with the four stands and canopy. The service was outstanding The package contained even a brief photo session, while the make up was performed by the artist in the full version The location is excellent except it was not easy to find any restaurants close-by. Breakfast was great, including milky oatmeal and perfect coffee. Historical museum in the basement floor is providing essential and interesting information about the Hotel’s history, must visit. The most fabulous part of the hotel complex is the historic wing, with the former lobby, O’hara bar , the oldest elevator in China installed by OTIS, and suits upstairs.

Perfect location. Perfect film. Perfect history. Perfect hardware facilities. The sanitation is average, there are ants in the room. The breakfast is very worrying... I don't know how to describe the breakfast in the five-star hotel I have eaten... Whether it is Chinese, Western or local specialties, it can only be eaten half-baked... The feeling of being neither good nor bad.

The service at the business hotel is very good. Ge Rui and Chen Yingmiao at the front desk upgraded the room type, assisted in issuing the invoice, and personally led us to the room, which was very efficient. When checking in, I muttered to my colleague, ”The weather in the north is so dry. I forgot to bring moisturizer. It was a mistake.” Then when I got to the room after dinner, I saw the Yanyuan customized moisturizer (Tianjin hotels do not actively provide disposable products). This is the best service I have encountered in so many business trips to the north, so I specially wrote down the name, it must be 5 Star!