Hot Springs Hotels in Perak, Malaysia

Convenient and ease as already included morning tickets and night hot spring tickets and also breakfast so everything is seamless. Room floor should be spc wooden as tiles too cold and tiles flooring looks cheap for hotel, not a personal fans for carpet floor and luckily they did not install that. This is 3rd time staying here, good place for our son to experience lost world tambun as he loved the animals here roam freely and feeding freely. Room has a strong smell as we guess they use strong air freshener male strong musky smell to mask the smoking smell before us. Water given to us also past expiry date 😅

The owner required us to put in deposit of RM100. We manage to get to put our lugage in the unit before we get to check in. The door lock seem to have issues when we check in the door nob like spoil. The host does not provide additional key access unlike other unit we stayed before. And it is so inconvenient for us with family. Imagine if we only have 1 access card and if our family member went to swimming pool take the card we can't goes down to our carpark and we can't even goes to swimming pool,which mean we are stuck. Host just simply tell us to settle this problem ourself. When we get out the door was unable close and we have to force close it and ended up we can't open the door. Host end up getting locksmith to come open the door we were not able get in our unit for 5 hours. Luckily my kids have extra clothes to change after playing the pool. I can't imagine if my children were to stuck inside the unit can't get out. I hope the host will take a look seriously on the maintenance of the home especially the lock.

This is a guesthouse located in a residential area. The check-in and check-out procedures were a bit troublesome. The only upside is its proximity to the water park.

Our stay at this hotel was absolutely amazing. The hotel and the surrounding are stunning, the staff is super friendly and the facilities could not have been better. Upon our arrival, our rental car had a flat tyre and the staff was so helpful and fixed this for us immediately. As travellers from Europe this is an excellent service which is so helpful when you do not speak the local language to communicate with for instance the people at the garage. Additionally, we received a free upgrade of our hotel room from the lake villa to the garden villa, for two nights in a row. This villa with private pool and garden is stunning. All the caves and the surrounding facilities are so impressive and nature and luxury blends together perfectly. This is a must visit.

First time booking apartment for family holiday. At first not sure if we make a right choice. Till we experience and stay, confirmed right choice and no regret! The whole stay from drive through key collection point, parked n open up the unit door, all above our expectation and seamless experience. The unit is very well ID designed and with good function including kitchen. Drinking water LG brand machine was provided so we all can easily access to drinking water. Washing machine come with drying function provided. Bedroom bed is so comfortable. All basic amenities were provided and unit is clean. It’s a good place and good fengshui house for family bonding. The condo facility all look new and well kept. I’ve used its swimming pool, Onsen pool with jacuzzi and sauna. As only one night stay so didn’t experience it’s gym only. The platform owner was very nice and helpful. As we need help with the drinking water machine etc, they are approachable and responsive. Two sets of access card and key was provided make our life so convenient since we were there in two separate cars. With the ID design house, no wonder need to pay deposit of RM200. Surely acceptable. Refund of deposit was also fast and immediately after we check out. Thanks for everything. We all enjoy the stay very much. Looking forward to return to stay again soon. Keep up the good work. Highly recommended!

Perfect stay for my family definitely with a great and wonderful view from the balcony.For sure I will come again.Facilities also complete with washing machine and cooking equipment are available to be used.

Close to Lost World of Tambun, clean & 'friendly user' apartment environment, fully equipped unit with water dispenser, kitchen for a microwave & refrigerator & even a washing machine. Can accommodate up to 4 people with futon. Will come again & also recome Pd kwn2. Thank you! 🥰

We had a really nice and comfortable stay at H&W Onsen. The place is clean, cozy, and has a very relaxing vibe. The onsen was great — perfect for winding down after a long day. It’s also a good spot for families, with a calm atmosphere and friendly host - Weng who made us feel welcome. Overall, a lovely place to stay if you’re looking to relax and enjoy some quiet time together.

The location is superb. Room is clean but more care shld be taken on the cleanliness of the toilet. Saw the housekeeping people sitting around rather than doing a gd cleaning job. The breakfast has to improve. We had fried rice for both days, luckily on the 2nd day there are gardenia bread as well.

The property offers an excellent location with picturesque views of the theme park and mountains from the balcony. The onsen and swimming pool facilities within the hotel are notably comfortable and well-maintained, particularly when compared to those at the theme park. The primary area for improvement lies in the check-in process, which I found to be inconvenient. It required me to proactively contact the hotel or agent for instructions, rather than receiving direct communication from them. Despite this, I intend to book this property again on my next visit to Ipoh.