Hot Springs Hotels in Gyeongsangnam-do, South Korea

The separate reception and accommodation buildings were a bit inconvenient, especially in the cold winter. Having the annex bath in the reception building meant walking past guests checking in or dining, which made me wonder why the resort was designed with such a layout. The dinner, which I had high expectations for based on reviews, didn't quite meet them. Although the menu suggested a course meal, all the dishes were served at once. The sashimi was enjoyable even cold, but the steak that followed was completely cold, which was really disappointing. It seemed the delay in serving the steak was due to the staff attending to new check-ins, but I would have expected them to at least check the food temperature. Even the dessert sherbet was so frozen I had to chip away at it instead of scooping it smoothly. This was supposed to be a gourmet and relaxing trip with my mom. Overall, I was satisfied, but these small details were a letdown, as true satisfaction often comes from the details. The incense and tea, however, were excellent.

It was spacious and comfortable, so I had a good rest. The hot spring water is good and the condition is good. All the staff were friendly and took care of the things they needed, so I stayed comfortably. But I hope you pay more attention to the cleanliness of the bathroom.

This was the strangest hotel room I've ever seen. The Superior A room (202) looked nothing like the photos from the booking. When I checked in, there was someone else's clothes, used toothbrushes, and hair scattered around the room. It looked like the room hadn't been cleaned in ages – they just changed the towels and bed linen. The kettle didn't work unless you held down the button, and the wires were unsafely taped up. The faucet was leaking. And there was no door on the shower at all.