Highly recommended.
Clean facilities with two public onsens and an amazing few of Mt. Fuji. If you do not end up with a mountain view room do not be too concerned- there is an observation deck up stairs.
Private onsens are available for rental.
Great service and a relaxing environment, if you find yourself in the area I suggest a 2 night stay at minimum- I had only booked one night and it felt insufficient to fully immerse oneself in the relaxing atmosphere.
We booked a room with a balcony and could see Mount Fuji right from there (picture 1). Both breakfast and dinner at the hotel were excellent. There are two hot springs. The 'Mantenboshi' on the first basement floor has both indoor and outdoor onsen. The 'Tenbodai' on the second floor is outdoor-only and offers panoramic views of Lake Yamanaka, which is especially delightful when it's not crowded. The hotel is located on a hill, and since we drove, it was convenient to go down to explore the lake. If you don't have a car, you might want to consider your options carefully. Swan Lake Beach is just down the hill.
We received a free upgrade to a room with a view on mount fuji which was great. The room was spacious and decent. Location is ok, but we arrived late and we could not get anything to eat anymore (also not nearby) arrived at 22:30 or something. We did not make use of the Onsen or something so cannot comment about that
Highland Resort & Spa Hotel is at excellent location, the express bus station from Tokyo is right by the door step. Although there is a theme park next door it didn’t seem to be open or busy. I booked a room for 3 nights with Mt Fuji view. And I was lucky enough to wake up to view of Mt. Fuji for 2 days. On the day I checked out, there was heavy snow, and I couldn’t see anything out of my window.
Hotel has a very big Onsen connected to the it which is free for hotel guest. Hotel had a few restaurants, the buffet breakfast was very good. The macron club Restaurant serves lovely Italian cuisine and a few Asian dishes. I had a very delicious lunch there.
Highland Hotel is closed to Kawaguchi Lake and Yamanakako lake.
The hotel staff provided excellent service, even offering a hand-drawn map for reference. The location is incredibly convenient; whether you're coming from Gotemba Premium Outlets or taking a bus to Tokyo, you can board right at the hotel entrance.
We were lucky enough to have a view of Mount Fuji from our room, which my friends absolutely loved for taking photos.
The front desk staff spoke good English, so communication was seamless.
The 150 JPY per person hot spring bath was an amazing value! On a weekday evening, it wasn't crowded at all, and it even had an outdoor bath. I imagine it would be absolutely beautiful if it were snowing.
Had a very wonderful stay here , lucky day with a rather clear view of mt Fuji right at our balcony . Onsen on the rooftop had a very clear and nice view too . Food and the service is very well taken care of , unload all our luggage and valet my car . 3 of the staffs even send us right to our room and they do it out of professionalism because they refuse to accept the tips I offer them .
Highly recommend 🙏🏼
・I think it would be better if they were a little more welcoming and didn't get hung up on appearances.
・The hot water kettle has a Japanese setting, so a foreign tourist who was having trouble using it spoke to me in English and explained how to use it.
・The parking lot should be made a little easier to understand and use.
・I'm glad that my family liked the Japanese-style room, and my child said, ”I want to go to the shrine room again.”
The hotel's location is excellent, just a short walk to Lake Kawaguchiko. We chose a room with windows, and the hotel gave us a corner room, so the front window offered a perfect view of Lake Kawaguchiko, and the side window overlooked Mount Fuji. The hotel also has free hot spring baths, which was a nice bonus. We also booked breakfast and dinner, and they were quite good!
We booked this stay for the in-house public hot bath and the lakeside advantage. Check-in was smooth and fast with the staff providing a lot of information, events happening nearby and the different attractions. They spoke good English and was very helpful and informative.
The room was disappointing though. It was old, no functional furnitures. The seat covers were very old and with stains. Tv was too small for the size of the room. No convenient outlet near, we used a outlet that was meant for a lamp. Bedding was comfortable though. It is based on traditional house style.
The bath was wonderful, not crowded at all. Dont think its worth the price with its current fixtures and furnishing. Unless it was the room that faces the lake but for that they will charge extra.
Very Good
411 reviews
8.5/10
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8,9/10
Very Good
The staff was friendly and helpful. They spoke good English and Mandarin. The room was clean, big, and comfortable, even though it was a bit old. The location was perfect, easy to find with parking, and facing Mt. Fuji, which is why we chose this hotel. I enjoyed my stay and would recommend it to others.
It is a really elegant and well-located hotel. I loved the breakfast which was extremely varied and well catered for. There are 2 onsen, both with a view of FujiSan on the outside. If you don't have a car, there is a free shuttle bus available every day to take you down to the village at various times. You will also be picked up at the bus stop on arrival. Friendly and well mannered person. High-quality service
The room is a comfortable size and offers a lovely view of Mount Fuji from the corner. It is clean and well equipped, with individual air-conditioning in the room. All the staff are friendly and provide excellent service. The hotel also has onsen facilities, including separate male and female as well as private onsen. Parking is available, located a short distance from the hotel.
Beautiful Ryokan with private onsen overlooking Fuji-San. Love the impeccable service and the amenities we can use. A walk in the garden is certainly recommended and look for the Fuji-San Vantage Point
This is by far the best hotel I've stayed in Japan. Hospitality, cleanliness and food were perfect. Best value for a all-inclusive onsen resort by the lake. Staff were friendly and attentive. From the time we arrived to the time we left, we felt welcomed and well taken care of during our stay. They received us from the carpark and got our baggage for us. When we left, they made sure to carry our luggage to the car. Rooms and the guest onsen were clean, big and spacious, with propery air-conditioning and heating. It also has a good view of mount Fuji from the room balcony (though unfortunately it was raining for the 2 days which I was there) The food was amazing as well, there were so many choices and we were left stuffed after both dinner and breakfast. Would highly recommend anyone this all inclusive hotel if you have the chance.
The hotel is easily reachable from the station either by feet or using the shuttle provided. It's a bit far from the lake but if you enjoy walking you want have any issue. It was nice to sleep in a traditional room which was well equipped and also comfortable. One thing to take into account: if you book a room with the view of Mount Fuji bear in mind there will be poles blocking the view. Not a big deal but do not expect a clear and unblocked view. Lastly, at the onsen tattoes are not accepted.
The shuttle service ryokan provides after 1430 comes very handy especially with luggages and kids standing in the cold. Saves the hassle of taking the red bus line. Every room has a view of fuji-san which is just amazing. U can catch the breathtaking sunrise and sunset view right in the room. Food is perhaps the other major highlight of staying at ryokans, and the food at Fuji Ginkei are mostly hits. The kaiseki dinner is so satisfying even though they are serving in small portions. And they tasted amazing. The ryokan also included small snacks for guests to enjoy in room with sencha. They even put together a small celebration platter for us! Highly recommended. 🙌🏻
The hotel was fantastic! We can see Mt.Fuji from our window room and also breakfast place - breath-taking view! The staff were very helpful and friendly. Many services provide at the hotel such as free shuttle bus from Kawaguchiko station etc. There was directly walk way to onsen which hotel provided for the guest and the onsen was so good. I enjoyed it! I will come back if I have a chance to go to Fuji. Highly recommend this plac
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