The hotel is quite close to the bus stop, about a 4-minute walk, but there are no convenience stores nearby. If you stay here, you'll need to book the hotel's breakfast or buy breakfast in advance. The facilities are a bit old, and it seems there are no disposable slippers, only geta (wooden clogs). However, the scenery is absolutely beautiful, with a direct view of Mount Fuji, so you can watch the sunrise right from your room in the morning. Overall, I'm quite satisfied.
Amazing hotel with the nicest staff. The view is incomparable. We were lucky enough to have a perfectly clear day and what a sight! Breakfast and dinner were included, but be aware that it’s mostly seafood. The hotel was clean, sophisticated and well designed. The onsen on the top floor gave a great view of the mountain, but all rooms are Fuji views.
10/10 would stay again!
Renting an electric scooter at the entrance costs 150 RMB per day, but you have to park it at designated spots. Taxis are even more expensive. The owner, an auntie from Northeast China, is very friendly, and the front desk staff from Zhejiang is also nice. The on-site hot spring is very comfortable. In the evenings, the cafeteria on the first floor turns into a KTV, playing only Chinese songs; I didn't notice what time it closed. The hotel is located at the starting point of Lake Yamanaka, and cycling around the lake is very enjoyable.
We like the traditional Japanese room experience. The bed is very comfortable.
The indoor onsen is okay. The outdoor onsen condition is not very nice and quite small.
Their restaurant serves breakfast and dinner. We enjoyed the food a lot. Definitely to book a night with set dinner. Very friendly staffs.
This hotel boasts a great location, right next to the amusement park. There's also a 7/11 conveniently located behind it. While it's a bit far from Kawaguchiko Station, getting to tourist attractions isn't an issue as the hotel offers a fantastic free shuttle bus service to several key spots. The rooms are incredibly clean, and the onsen (hot spring) is complimentary. It's super convenient to get to the hotel from Tokyo Station, Shinjuku, and other areas, as there's a bus stop right next to the hotel's parking lot. You can buy tickets at the station or online for whichever area you're coming from or going to. It's excellent 👍 and I'd definitely stay here again. You can even enjoy views of Mount Fuji while having breakfast at the hotel's restaurant, and the breakfast spread is quite generous.
The location is easy for travellers with cars. Otherwise shuttle bus to town is not available all the time. Breakfast is good, dinner not so much. Wet and foggy during our star so couldn’t see much views. Staff don’t speak much English which makes the stay not pleasant. Hotel facility is great, and clean, nice resort when you have car and speak Japanese.
I booked classic room. A little old but spacious. Apart from that, it was amazing! B1 is for kids!!! They have alot of games/ stations for kids to play whole day! Onsen also included!! On good day, you can stars glazing too. They have lounge access for classic room too. Small snack section. Classic room really basic, dont expect too much. This hotel was my pit stop before heading back to Tokyo (:
While the facilities are a bit dated, the service is impeccable – attentive yet discreet. Public transport access isn't very convenient, but the location itself is absolutely superb. It's an ideal choice for self-drivers or those on a private tour, offering unbeatable value for money. Watching Mount Fuji from the room's balcony, from sunrise to moonrise, was a truly unforgettable experience!
I stayed here many years ago and loved it, so I booked another two nights this time. Although the price has gone up significantly, the food was just okay, and you still have to pay tax even if you don't use the hot springs.
The hotel's location is excellent, convenient for boating and taking the cable car. There's also a supermarket and several restaurants nearby.
If you're coming to Lake Kawaguchiko, it's still a decent choice.
Service staff were efficient, although queueing to trade your keys for your shoes slowed things down. (Understandable, because this is also a day-trip onsen, so the hotel needs to ensure all tabs are covered before letting guests go.)
Facilities were old but well-maintained, although my room window couldn't be closed without force. Wide variety of baths to choose from, and convenient hours.
Note that there is no shampoo, conditioner or body soap in guestrooms, as this is an onsen facility - all soaps and bath amenities are provided in the onsen area.
Several onsite restaurants providing many food options, which made up for the lack of vegetarian-friendly options around the area.
Very Good
35 reviews
8.6/10
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9.2/10
Great
GGuest UserThe location is easy for travellers with cars. Otherwise shuttle bus to town is not available all the time. Breakfast is good, dinner not so much. Wet and foggy during our star so couldn’t see much views. Staff don’t speak much English which makes the stay not pleasant. Hotel facility is great, and clean, nice resort when you have car and speak Japanese.
SShanghaiqianqianThis hotel might be the best value for money by the lake. It's directly facing Lake Kawaguchiko, and Mount Fuji is right to the left, so you can enjoy beautiful views without even leaving the hotel. The breakfast buffet is incredibly rich and the hotel service is excellent. Highly recommended!
SStephaniezdpThe room is a Japanese-style tatami, and there's a hot spring right on the first floor, located by Lake Kawaguchiko. Dining at night can be a bit of a hassle; if you don't want to eat at the hotel, you'll need to walk about ten minutes to an izakaya. Be sure to check the bus schedule at the entrance beforehand, otherwise, it's nearly a 20-minute walk to Kawaguchiko Station. There are buses to the outlet mall at 9:10 AM and 10:10 AM, but on popular days, it's advisable to buy tickets in advance as there might not be seats available if you buy on the spot. On-site purchases require a credit card or cash; Alipay and WeChat are not accepted. I imagine Lake Kawaguchiko would be beautiful during cherry blossom season, but in winter, I personally prefer staying at Lake Yamanakako for the beautiful lakeside cycling.
GGuest UserA nice place to stay overall. You will need to take a bus to get to the hotel, but it is still accessible and not too difficult to reach. The surroundings are peaceful, which makes it a good place to relax.
One of the highlights is the playground for children. It is a great place for kids to play and burn off some energy, making the stay more enjoyable for families traveling with young children.
Although the location is not directly in the city centre, it is a good option if you prefer a quieter environment. Overall, it is a pleasant stay, especially for families with kids.
Ttravel12🏨 the ryokan turned out to be much more beautiful than i expected from what i've seen on the pictures here
🗺️ the location is great, and even though we didn't get the room with the lake view, the view was still amazing. there's also a konbini and a few cafés right next to the ryokan, so it was very convenient
🕴️the staff was kind, it was easy to communicate in english
🧖♀️ didn't attend the onsen myself, but my friends told me they liked it
⭐️ taking one star off cause the shower-head was a bit broken and the room wasn't clean enough to my taste
ZZac ZhangThis is the BEST Japanese hotel I've ever stayed, best facilities and Services, with Mt Fuji view right in your room. We've requested to stay in room 442, which has the best view of Mt. Fuji from the Onsen in your room
LLina WHRoom is very spacious. I love the fact that they are very thoughful of my requests for the rooms. We had nice walks every morning around the Lake. Very strategically located near Family mart, a cafe n near location for cycles. We did not take breakfast but there plenty of options.. Lovely sunrise view from my room located at 3rd floor! Love it!
__cmb439226831560****Our trip to Lake Kawaguchiko at Mount Fuji, to be precise, didn't feature much of Mount Fuji for most of the time, but the warmth we unexpectedly received from the hotel's service more than made up for it.
From the very first call to arrange pickup to the last shuttle service before departure, every detail was handled with care and thoughtfulness. Even when we missed our dinner reservation for some reason, they still went out of their way to drive us to Lawson to pick up bento boxes. And even when there were concerns about transportation outside of regular shuttle hours, they proactively offered their service.
The meals, from morning to night, were simply delicious, and the service was impeccable. The attentiveness to guests even impressed our 7-year-old child. The Chinese-speaking grandpa who drove the car and the grandma who served meals left a particularly strong impression.
This was truly a wonderful first experience, no filters needed. Among all the family-friendly hotels I've stayed at, this offered the best service so far! And surprisingly, it's not even primarily a family-oriented hotel. Aside from the uncooperative weather on the second day, there were no downsides. Hope to see you again next time!
AAuroraBorealisMiracleThe hotel deserves an excellent mark.
The hotel is situated just a 10-minute walk from the main train and bus station. Besides this, the hotel offers a free transfer service (check the schedule first), which is also very nice. The hotel looks very clean and fresh. If you are lucky enough, you'll get a nice view of Mt. Fuji just from your room window.
What I liked the most is the Japanese spa, which is included in the accommodation package. It has different types of warm pools, including several outside the building. Please observe the admittance rules before going to the spa (e.g., no tattoos, etc.).
The room was quite spacious, with everything you need for a comfortable stay.
Additionally, I would like to point out the catering. The dinner was tremendous—a really vast and versatile selection of different foods, starting from sashimi and other seafood to various types of meat, along with high-quality alcohol.
My stay at this hotel was really great. I definitely recommend this hotel.
GGuest UserAmazing hotel with the nicest staff. The view is incomparable. We were lucky enough to have a perfectly clear day and what a sight! Breakfast and dinner were included, but be aware that it’s mostly seafood. The hotel was clean, sophisticated and well designed. The onsen on the top floor gave a great view of the mountain, but all rooms are Fuji views.
10/10 would stay again!
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