So far this is the most expansive room I booked, come with front view of Mt Fuji, room 412. However the Mt Fuji view did not command the price tag because unless you stay in for the whole day to enjoy the view of Mt Fuji. View of Mt Fuji can enjoy from all angle. Best of the hotel is the coffee serve which is the best so far, among dozen of hotels. The welcome drink of soft drink also last till 7pm, which is shorter that most of other hotel. May be I am biased, where the hotel have multiple accolades from Rakuten Travel, catering to a lot of local Japanese clients. The public bath also not great, where I have experience much better and real onsen at Ariman Onsen area. Area of improvement: 1. In the level one inner bath, there is a cover for the exhaust fan and is not mounted back after maintenance. 2. At the fifth level bath, there is one washing cubicle just besides the bath with no cover to prevent the person showering water into the bath.
Travelled by express bus from Tokyo, super convenient as bus stop is in the hotel car park. Friendly front staff who spoke English, quick check in process, super nice location with a cute street with shops adjacent. Breakfast was standard, fantastic view of Fuji from restaurant and room. Nice Italian restaurant on ground floor, open long hours. Room was comfortable and had everything needed. If you enjoy roller coasters, then the Fuji-Q park will be a good visit. Free shuttle to the village with the lakes and cable car to view Mt Fuji, although it’s a short 30 minute walk. Very enjoyable one night stay.
A great hotel. Though the immediate area felt a little remote, it's very close to Fuji-Q Highland. Within walking distance, you can find small restaurants, a yakiniku buffet, a supermarket, and a pharmacy. The rooms were quite spacious, offering views of Mount Fuji from the window. Breakfast was also good, with a decent selection. As we had a private car, I'm not familiar with the public transport options in the area.
Walking distance (around 400m?) has 24hrs convenient store.
The room is very spacious.
Sadly I didn't manage to see Mt.Fuji from the room the day I went, but they do provide a Mountain View Room.
No issue with all the services.
No issue for those who cant speak Japanese, they can communicate in both English and Mandarin here.
For the bicycle rental price, it is 1000yen for 2hrs.
But do note that they didn't provide a private bathroom, it is a public bathroom (Not a concern for me, but for those who prefer a better privacy do note about this)
A lot of plugs in the room.
Didn't face any issue with this stay. Can earn my 5-stars rating.
First of all, the mountain view room has a stunning view of Mount Fuji. Secondly, the hotel shuttle bus runs every hour and is very convenient. Finally, I have to say that the service staff are friendly and fluent in English, so there is no barrier to communication. Thanks to them for our wonderful trip!
eautiful Fuji view, relaxing onsen, and great hospitality
I had a wonderful stay at this hotel. The view of Mount Fuji was absolutely stunning — one of the highlights of my trip. The service was excellent, with friendly and attentive staff who made me feel very welcome. Both the dinner and breakfast were delicious, featuring a nice variety of Japanese dishes (see the photos for yourself!). The onsen was relaxing and clean, perfect after a long day of sightseeing.
I also appreciated the good facilities, including the comfortable room and the thoughtful touch of providing a yukata for guests to wear during their stay. Overall, it’s a great place to relax and enjoy the Fuji area, offering a perfect balance of comfort, food, and beautiful scenery. Highly recommended!
My stay at the hotel is very nice. Staff are friendly and helpful, the food is yum, the room is clean, the view of my. fuji is stunning, the hot spring is relaxing. We will definitely return back jn future.
This hotel is an ideal choice for a perfect trip! It combines accommodation, hot springs, food, and entertainment, and is very cost-effective. The accommodation fee includes a rich buffet breakfast and dinner, which are rich in variety and high in quality. Starting at 3 pm, the lobby also provides various wines, beers, and snacks for free, which is really thoughtful!
The hotel provides free pick-up and drop-off service from the station, which is very convenient. There is also a tour bus passing by the door, and a single ride is 600 yen. It is recommended to buy a one-day ticket for 1,200 yen, which can be used unlimited times, which is great value!
The hot springs in the hotel are clean and comfortable, and the indoor recreational facilities are also very suitable for families with children. No wonder many families choose this place as a parent-child travel destination.
From service to facilities, every detail can feel the hotel's care. Highly recommended to all friends who come here for a trip!
The stay was awesome and the staff are very kind and helpful, providing very clear information to all the servives and activities we can do.
We were welcomed with complimentary snacks, drinks and even wine after check in. And there is also a complimentary ramen supper available, which feeds our empty stomach after a whole day. The coffee and hot chocolate is also availavle 24 hours complimentary.
There is also different onsen theme available, private and public which we had tried out all. Do note on some of the rules when using the onsen.
The breakfast is very good and tasty. We had our first Japanese style breakfast and tried the local Hotou and 纳豆 as well.
Location wise is slightly outskirts from the Fujikawaguchiko station but there is shuttle bus available for transfer. However, we drived but didn't had the chance to take the shuttle bus. Parking wise a lot of spaces available so that's not a worry.
Ultimately, the best of the best is the Mount Fuji voew from our balcony and there is also onsen available in the room.
Overall, we had a very good stay and would recommend for anyone who would like a good and comfortable stay. 5 star service.
The hotel boasts an excellent location, offering stunning views of Mount Fuji directly from our room. Waking up to enjoy breakfast while watching the sunrise paint Mount Fuji in golden hues was absolutely blissful. During check-in, the front desk staff were incredibly patient, thoroughly explaining the hotel's location and amenities. They even provided us with a charming hand-drawn map. A bike rental shop is conveniently located near the hotel, and cycling around Lake Yamanaka was a truly wonderful experience. There's also a bus stop right outside the hotel, making it incredibly convenient to get to Lake Kawaguchiko.
Very Good
266 reviews
8.8/10
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9.2/10
Great
WWennyCleanliness 10/10
The wet and dry area of the bathroom are separate. Everyday they will clean the room unless you decline the cleaning service.
Location 10/10
The area is secluded, the place is very private. For someone who doesn’t like crowded places and love peace and quiet, this place is for you. Plus it has a beautiful view of Mt. Fuji. It just so sad we only stayed 3days and 2nights, we checked-in late on our first day when Mt. Fuji showed up. We were busy looking for a place to eat since the hotel restaurant was already fully booked for dinner. The next day it rained and Mt. Fuji doesn’t show up until the day we left 😞
I suggest booking early if you want to eat dinner at the hotel since the nearest restaurant is already at the foot of the mountain which is 5-10minutes by car, and around 20-30minutes walk. The hotel provides free shuttle going down until 5:30pm only while until 8:00pm for picking up on yamanakako bus stop. For someone who loves to walk while enjoying the view, it really doesn’t matter but it tends to be dark and might be dangerous to walk at night time since it’s in the mountain side.
Overall, I love the location, you won’t actually want to go out when you are in this resort. It has everything you need except hair conditioner 😅
Service 10/10
The staffs are really friendly and easy to talk with. All our requests were granted except booking dinner on our first night since we arrived late, though, the staff is very helpful to give us recommendations where to eat and helping us to book a shuttle. On the day of our check-out, the staff didn’t understand that we reserved the shuttle later that day to go out on the bus stop, but he immediately resolved it without arguing.
Amenities 10/10
Amenities is complete but we haven’t used that since some of our members have tattoos and cannot use the sauna and onsen. While some of us are reserved and not used to being naked on the open 😂
Anyway, the rooms are spacious and we had a comfortable stay. We would definitely book this hotel again when we want to stay on a place with the view of Mt. Fuji. And we would love to recommend this place to our friends.
YYI QUANBooked 2 rooms for 4 and was picked up by a friendly driver at kawaguchiko station. The room was sufficient for two but with big luggages could make it a little bit squeezy. Had a public onsen equipped with many amenities to make one feel fresh.
Breakfast buffet was good with a decent variety for food. They also sell dinner buffet which is definitely worth a try.
Location was it is right next to lake kawaguchiko with a nice view of Fuji (if it's visible).
However to travel to other attractions like fujiq and oshino hakkai is a fair distance, but they offer a morning shuttle service to the station and a evening shuttle service back to the hotel which is very much appreciated
SSharilAzri85Location is the plus point for this hotel. Other than that it has on site Onsen. Rooms a bit old style so does the toilet without the techy toilet bowl. Just a sachet of green tea available inside the room. Not going to elaborate much as it just a quick stop alone and I’m just looking for the cheapest available on Kawaguchiko. Best part is, even from the parking spot, u can see the majestic Fuji-san.
Pphtan68So far this is the most expansive room I booked, come with front view of Mt Fuji, room 412. However the Mt Fuji view did not command the price tag because unless you stay in for the whole day to enjoy the view of Mt Fuji. View of Mt Fuji can enjoy from all angle. Best of the hotel is the coffee serve which is the best so far, among dozen of hotels. The welcome drink of soft drink also last till 7pm, which is shorter that most of other hotel. May be I am biased, where the hotel have multiple accolades from Rakuten Travel, catering to a lot of local Japanese clients. The public bath also not great, where I have experience much better and real onsen at Ariman Onsen area. Area of improvement: 1. In the level one inner bath, there is a cover for the exhaust fan and is not mounted back after maintenance. 2. At the fifth level bath, there is one washing cubicle just besides the bath with no cover to prevent the person showering water into the bath.
Ttravel12🏨 the ryokan turned out to be much more beautiful than i expected from what i've seen on the pictures here
🗺️ the location is great, and even though we didn't get the room with the lake view, the view was still amazing. there's also a konbini and a few cafés right next to the ryokan, so it was very convenient
🕴️the staff was kind, it was easy to communicate in english
🧖♀️ didn't attend the onsen myself, but my friends told me they liked it
⭐️ taking one star off cause the shower-head was a bit broken and the room wasn't clean enough to my taste
GGuest UserThe scenery outside the hotel is very beautiful. There is a Family Mart next to it where you can buy food. The hotel dinner is highly recommended. The boss speaks Chinese and communication is very convenient. Although there is no hotel connection, it is very suitable for self-driving tours. You can park in front of the hotel
VValerie KaoHotel provides free shuttle pickup at Kawaguchiko Station, just go to the Tourist Information Office and they will call for you. Breakfast and dinner are served well and delicious. Room has beautiful views of Mt. Fuji. After check out, hotel even help us to deliver our luggage to our next hotel ( in Kawaguchiko only). The only downside was the Onsen temperature was not hot and there’s no facial or body lotion provided.
FForssAmazing hotel! We were there 3 nights with 1 year old baby. Every day we visited onsen, it was free. You can get your size yukata dress for your time in onsen. Breakfast and dinner buffet are really good, some Chinese and western food you can find if you need. Very delicious chicken liver and octopus. You can see Fuji mount from some rooms and from the restaurant. They have free shuttle bus to Kawaguchiko bus station, we used it few times. The hotels owner is from China and some stuff speak Chinese.
GGuest UserFor any Yuru Camp anime fans, if you also are interested in an Onsen experience this is the perfect place. The facilities and staff are amazing! I couldn't believe the size of my room, especially after coming from a business hotel in Tokyo. I thought Deluxe Twin was just the ”deluxe” version of a standard single twin size bed room instead of two twin beds but there are no complaints.
Given it's more remote location I was expecting zero English but I was so surprised at how well some of the staff spoke English and had print outs for English speakers. I have to shout out two staff members, Nozomi and Joon Bae's english combined with my limited and grammatically atrocious Japanese they went above and beyond making me understand how everything worked as well as assisting me with my ventures outside of the onsen. They have two e-bikes available for rent which I rode to the next station on the minobu line so I could visit the school that was used in the anime as well as get a taxi to take me to Lake Shibere, from episodes 6 and 7 of season one.
It was my first time in Japan, being the only foreigner at the hotel for the two full days, I only visited the baths once however the facilities are amazing and I plan on going back to use the Onsen more.
Vviktor QuekWe like to thank and applaude the staffs and chef that took good care of us during our stay at Hakai Konohanakan.
The services and amenities provided were top notch and the staffs were very thoughtful in making sure that we were well taken care of.
Not to mention, the omakase is of really good quality and variety. Every day was a new experience with new dishes! Really well done on the chef and staffs part.
Although the location maybe abit secluded, we like to appluade the staff effort in offering to arrange a taxi for us to take us to a location.
As the bus services here may be a little unreliable, if your itinerary is packed with 3 to 4 places for the day, we recommand to book a chartered services for at least a day so you can go around freely from one end to the other.
We were lucky to have a staff that speaks Mandarin but nevertheless, even if the staff can't speak Mandarin or understands English, they take an effort to explain and understand you through translation apps.
All in all, we have no regrets in booking and staying here. Would highly recommend to stay here if your itinerary revolves around lake Yamanaka as it is only a 10 minute drive away! Not to mention a step outside and you can see mount fuji!
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