Hot Springs Hotels in Tochigi Prefecture, Japan

I had a very pleasant stay at this hotel. The service was consistently excellent, with friendly and attentive staff who were always ready to help. The location is a major highlight—convenient, easy to access, and close to many attractions, shops, and restaurants. Overall, it offers great comfort and value, and I would happily stay here again.

Room is much much better than I expected. I’m surprised by the bad reviews. Service will have been excellent if not for this particular counter staff who is very unhelpful and lazy to provide drive to their sister hotel for onsen. The other 2 more elderly staffs were so nice and friendly, unlike him. He should learn to be nice in service line, if not get out pls !

Pocopoco is also cool. The auto set is also cool!!! Quiet, friendly, delicious and nice!!! It would be better if it wasn't expensive? ㅎㅎㅎㅎ

The hotel is great! The room was clean, comfortable, and well-equipped with many facilities like karaoke, a game center, and more. I visited with my family, a total of 14 people, and they were able to arrange a private room for us for both dinner and breakfast. Both meals were buffet-style and absolutely delicious. The onsen experience was wonderful, and the view from the onsen was fantastic, with a beautiful view of the Kinugawa River. However, there was one issue: when we checked in, the reception took our passports for photocopying. Unfortunately, they missed returning one of the passports to us. It wasn’t until after we checked out and reached our next stop that we realized one passport was missing. We had to go back to the hotel to take it. Despite this, the overall experience was great, and I would still recommend the hotel.

This hotel is truly wonderful, definitely worth staying at least once. The snow views are absolutely beautiful. I'll definitely come back again, and the breakfast was delicious. It'll be my top choice for my next trip to Japan!

The front desk staff were very polite and you could tell they were doing their best despite being understaffed. The inner courtyard with the koi pond was lovely. The room and lobby were clean and had a nice Japanese modern feel. Since it was winter, there was even a kotatsu (heated table).

The kids were thrilled with the all-inclusive buffet! The adults also enjoyed the all-inclusive dining in the lounge, and we didn't even go to our room for a while! This is a hotel we'd definitely like to stay at again!

🌿 A Perfect Escape into Nature! 🌿 This hotel truly exceeded my expectations. The view is simply breathtaking — one of the best I’ve ever experienced! From the moment I arrived, I felt my mind and body completely relax. The serene natural surroundings, peaceful ambiance, and fresh air made it the perfect getaway from daily life. The food was delicious with great variety, and every meal felt special. The staff were incredibly kind, attentive, and always ready to help — making the stay even more enjoyable. If you’re looking for a place to unwind, reconnect with nature, and recharge your energy, this hotel is the ideal choice. Highly recommended for anyone who values comfort, peace, and a touch of natural beauty! 🌸✨

You can't enter the hotel until 3 pm, and you have to clean it up before that time. You can only check in at 3 pm before. This is the first time that I can’t enter the hotel if I arrive early! There are not many service staff, maybe they are too busy. However, the room was not bad. Dinner was delivered to the room, and a Chinese girl served us. It is rare to have a Chinese-speaking waiter in such a remote place. There is a self-service bar in the lobby, where you can take drinks at will.

Nestled along the shores of Lake Chuzenji, some rooms offer breathtaking views of the lake and the majestic Mount Nantai. The Japanese-style rooms are spacious, featuring tatami flooring, scenic areas, and comfortable beds, perfect for enjoying the beautiful autumn leaves! A special thanks to the two staff members, Lisz and Yuka, for their excellent service and fluent English in introducing each dish. They were truly professional!