Hot Springs Hotels in Shiga Prefecture, Japan

The receptionist noticed the slight bleeding on my finger, voluntarily offered bandaid and disinfect solution, very helpful. The shuttle service between the hotel and the train station is very useful. Wish I had known about it before we arrived.

The room is spacious and has a great view overlooking the lake and the castle. It's autumn and can see a lot of red maple trees in the park before the castle. Comfort bed too!

Location is not great but luckily the host offer free connecting transportation; staff service is great and kind to offer us a tour of the hotel

This is my second time at Biwako Ryokusuitei. My husband and I first stayed there in 2022 and we were so impressed with the service that we brought our family there again in 2024. We really enjoyed the convenience of bathing in the onsen in our room and the dinner and breakfast was as superb as we remembered it. Special mention goes to the kind driver who sent us to Sakamoto Cable Car when we checked out. He went out of his way to bring us to the train station to check whether there were any empty lockers available for our hand luggages and tried his best to communicate with us in English to recommend places to go and restaurants to try. His kindness and joviality stayed with us until we returned to Singapore and is something that we still talk about today. Thank you to everyone at the Ryokan for making it a memorable trip for my family and I!

Excellent staff and service.  Many choices of recreation facilities and activities.  Room is spacious and the sea view is fantastic.  Location is convenient as a shopping mall is nearby.  A good choice for vacation.

This is a ryokan near Lake Biwa. They were always kind to me! The open-air hot spring was also really nice. There was a shuttle bus so it was convenient to go to the station. It was the best experience 😀

Pure Japanese-style hot spring hotel. There are not many Chinese here. Almost all Japanese come here to travel. The hotel has a little brother from Taiwan who speaks Chinese very well. The ultimate Japanese service is experienced here. The 4G used this time Internet card, unable to contact the hotel, we had to find Ctrip's customer service to help contact the hotel. At first I was very embarrassed. I didn't expect Ctrip to do such a good job in a foreign hotel. In a foreign country, at the JR station entrance, I saw the hotel staff to pick up the car, and I was in a great mood!

Clerks are all very nice, and they have shuttle buses to the JR station. However, foreign tourists with tattoos should note that they cannot use public bathroom, but they will still be charged the service fee of it.

The hotel's environment and rooms are very beautiful, and you can enjoy the beautiful natural scenery. Although there is no convenience store near the hotel, there are different drink options in the hotel. Although the hotel staff do not know much English, their service attitude is very friendly. It is a holiday Great place to relax

I really liked the hotel. Beautiful interiors with natural and expensive materials, a magnificent onsen with a view of the lake, very beautiful sunsets. On the 10th floor in the evening you can enjoy the views and drink a glass of wine. The dinner is very tasty and varied, thanks to the chef! I also want to note the politeness of the staff. Thank you!