Hot Springs Hotels in Saitama Prefecture, Japan

Great staffing with great service. Able to catch multiple free shuttles from/to Wado-Kuroya station. I just have to make a free call through the Trip.com app to contact the hotel, although the staff speaks little English, we were able to communicate using google translate, make sure to use simple language to make it easier for everyone if you are only English speaking. Train at this station is not frequent so best to plan ahead. Only to improve on is i wish we have bigger room for 4 people with the price we were paying. But overall it’s a nice traditional Japanese Ryokan.

Booked this hotel for overnite stay while on the way to Nikko. The are is quiet at night time. The room is just a standard Japan hotel room, though size is bigger compared to those in Tokyo downtown area. The hotel spa (or onsen) is actually few mins walk away (and need to go up to footbridge to cross the road). We drove to the spa mainly because there is a restaurant that we could have dinner. As we arrived late, we didn't try the onsen there. The spa looks good and staff there is very nice.

We booked this hotel to see Billie Eilish's concert, and aside from the location, it had absolutely no advantages. Upon entering the room, one light flickered and another didn't work at all. However, after turning on all the lights, the overall brightness seemed acceptable. Since we were in a hurry to get to the concert, we didn't bother asking for maintenance. After the show, we returned to the room, undressed, and showered, only to be completely stunned. The water was scalding hot, and there was no way to cool it down. We put on our clothes and called for service. A young waiter arrived and, after a flurry of effort, discovered the faucet was broken and unrepairable. After some discussion, they told us to shower in the next room and then continue sleeping in ours. What the hell? It was too much trouble to use the next room as a bathroom, so we declined. After another round of discussion, they offered us a new, renovated room. We were on the 9th floor, but they moved us to the 14th. It was an upgrade, but it was almost 11 PM, and we'd already spent nearly an hour trying to figure it out, even having to reorganize our luggage before we could move it upstairs. We offered breakfast the next day as compensation. Unable to make a decision, the male waiter called in a demanding female supervisor. From the moment we arrived to the end, she offered no apology, repeating the same thing over and over again: either shower next door and go back to sleep and have breakfast delivered, or move to the 14th floor for an upgraded room. After a prolonged standoff, it was too late, so we had no choice but to retreat and return to the 9th floor to pack our luggage and move to the 14th floor. The male waiter even said they would prepare a cart for us. However, after we finished packing, we found only a cart at the door, no attendant in sight. Alas, that was a true taste of Japanese service!

Petite de coin de tranquillité à 10 minutes à pied de la gare locale. Possibilité de Shuttle avec l’hôtel . Nous avons séjourné pour le festival de chichibua Matsuri La chambre et le personnel était très agréable. On a bien pu se reposer dans notre onsen privée et le petit déjeuner japonais est très sympa (servis à partir de 8am) Parfait pour un retrait au calme du bruit de Tokyo m découvrir la nature environnante

You can walk from Omiya Station. There are no buses passing by. The hotel is good and has all the amenities. There is an onsen. The staff is friendly. The hotel is quite modern. No key card is used. You need a code to enter the room. The breakfast is tasty. Everything is good except when booking, the information said the room size was 23 square meters with 2 large beds. But when checking in, the room was really small. Not sure why the room information didn't match what I wanted. I booked through Trip because I wanted a room with 2 beds and was a little disappointed.

Easily my favourite hotel at all time Bang for your bucks Really clean hotel Basically close to brand-new The hotel staff are really polite The welcome Drink is really delicious. The public Bath onsen is really relaxing The quality is basically the same as those paid path house outside I will definitely come again Although the location isn’t too close to the main train station, but it’s a close walk for around 15 minutes.

I think the hotel people and service amenities were good as they were. However, the room was not very clean. The refrigerator contained drinks from the previous person or the toilet paper was not replaced, so it was finished in one volume. It's not good because there is a change ... I definitely want to stay here again! I don't think so

The reception staff were very friendly and helpful. The rooms were clean, there was a hot spring, and the system that women could only enter without a key made it safe. There were plenty of amenities. There were also many shops nearby, which made it convenient. I'd like to use it again.

Exceeded expectations Sanitation: Very clean Environment: Very good Facilities: Complete, with hot spring baths Service: Very good 12 minutes walk from Kawagoe Station, 8 minutes walk from Kawagoe City, with convenience stores around Delicious breakfast!

Great location in the middle of the main warehouse district and accessible by bus from the nearest train stations. Cozy room, clean and modern design and facilities. Shared bathrooms are also clean and well maintained. Food court on the first floor provided a quick and easy breakfast.