We had a fantastic stay at this hotel in Beppu and would highly recommend it to anyone visiting the area. The location is absolutely ideal — centrally situated and within easy reach of popular attractions like Beppu Station, the hot spring districts, and local dining spots. Whether you’re exploring the “hells” of Beppu or heading to nearby onsens, everything is just a short drive or walk away.
The room was perfect for our group of three. It was spacious, well-designed, and equipped with all the necessary amenities. The beds and futons were very comfortable, and the overall atmosphere was cozy and quiet — great for resting after a long day of sightseeing. We appreciated the thoughtful touches like extra towels, slippers, and good quality toiletries.
One of the biggest highlights was the bathroom. Ours had a large window overlooking the city and surrounding hills — soaking in the tub while enjoying the view was a real treat and added a luxurious touch to the stay.
Hotel near Yufuin Onsen,Yufu98.8% of visitors choose this area
BBeng tin2025.05.29
Nice hotel. Room is very spacious and we enjoyed the outdoor onsen facilities. We only tried the breakfast & the food was good. Was very disappointed that our paid kaiseki dinner was cancelled due to our late arrival. We tried contacting the hotel in advance via trip apps to inform that we will be late ( we lost gps signal & got lost driving on the way to yufuin) but did not receive any response. When we were near the hotel, received a message from hotel that our dinner was cancelled. Tried speaking to hotel but to no avail, they also refuse our request to take the dinner on another day.
Hotel near Yufuin Onsen,Yufu98.8% of visitors choose this area
GGuest User2025.05.19
Dinner and breakfast : all food was cold because half of the food (about 4-5 small dishes and main) was placed at my table before i went to the restaurant. The servant pushed me to eat faster as the second half (the rest 4-6 small dishes) was put on table when i just started the first half. Quite disappointing. Supposed dessert shd be served after meal, The servant even placed it when i still had 4-5 dishes not finished. Annoying.
Hot spring : opening hour was acceptable but there was no view to the beautiful scene at all. Quite disappointing too. The bamboo screen was too enclosed, making me just looking the few plants there. When comparing with Naha, there’s only one type of hot spring and was too traditional.
Room : it’s not large as expected.
Location: not far from JR/bus station but away from main street to one and only one spot - the lake
Conclusion : too expensive when considering the bad dining experience . Not very recommended
The room was well-equipped and comfortable, which made our stay pleasant. The location was also a big plus—conveniently close to several restaurants and a shopping mall, making it easy to find food and enjoy some shopping.
Breakfast was satisfying with a good variety, and it gave us a great start to the day.
Overall, I’m happy I chose this hotel. While there were a few downsides, the positives definitely made the stay worthwhile.
An absolutely fantastic onsen ryokan with a superb, prime beachfront location. It was the most affordable onsen ryokan I booked for this trip, yet it turned out to be the most delightful surprise. The tall gentleman at the front desk provided absolutely outstanding service! He was so warm and friendly, and his sincerity truly shone through. Much appreciated! Definitely make sure to reserve the private open-air onsen on the 6th floor. Soaking in the onsen while watching the sunset is such a blissful experience. The room we booked also came with its own private onsen. It offers incredible value for money. All the staff members were incredibly polite, and the breakfast was delicious too! I absolutely adore Beppu city!
Hotel near Yufuin Onsen,Yufu98.8% of visitors choose this area
DDoris2025.05.13
The environment is beautiful, and taking photos in the pavilion is quite interesting. It is also quite close to Yufuin for shopping. The hotel is clean and tidy, and the service staff are very friendly and polite. They will do their best to assist with any inquiries. The hotel has a private hot spring room, which is very thoughtful. And there is a pick-up service from the station to the hotel, which is ideal.
Hotel near Yufuin Onsen,Yufu98.8% of visitors choose this area
LLiwei9lvyou2025.06.26
## Yufuin Sansuikan - A North Kyushu Trip
We took a bus from Beppu to Yufuin. The JR station is conveniently located directly across the street from the Beppu Hatto Hotel. From there, you can walk through the JR station's waiting area to bus stop #1. Bus #36 takes you directly to Yufuin. The fare is 1100 JPY; you take a numbered ticket when you board and pay upon exiting. Buses are frequent, and the journey takes approximately an hour.
Upon arrival, the hotel is an easy 10-minute walk using Google Maps.
For an alternative, the renowned Yufuin no Mori train also runs from Beppu to Yufuin, though advance reservations are highly recommended if you wish to experience it.
Standard check-in time at Japanese hotels is 3 PM. Guests can drop off their luggage first and then explore Yufuin.
Yufuin Sansuikan boasted the largest room among the four hotels we stayed at during this trip, though its decor was also the most dated. Online, I saw prices for the hotel exceeding 4,000 RMB per night during Chinese New Year, which is incredibly poor value for money. Honestly, even at the price we paid, I found it a bit overpriced.
Due to North Kyushu's proximity to Korea, there's a significant presence of Korean tourists, particularly noticeable in Yufuin. Overall, my impression was that North Kyushu primarily attracts Korean, *********, Hong Kong, and Shanghainese visitors.
The hotel's public onsens are located on the first and second floors; there are no private baths. The women's bath rotates, being on the second floor in the evening and the first floor in the morning. The first-floor onsen is slightly larger than the second, and both feature outdoor rotenburo (open-air baths).
Complimentary refreshments are available from 3 PM until 10 AM the following day, including a selection of beverages, ice cream, snacks, tea, and coffee. Beer and other alcoholic drinks are also offered in the evenings.
In summary, Yufuin Sansuikan is generally an average option. It could be considered if you need a place to stay for one night in Yufuin.
I've stayed at Beppu Kamenoi Hotel multiple times, and it consistently delivers a great experience. The hotel is quite large. While it's an older property and some of the facilities show their age, it's very well-maintained and impeccably clean. The hotel's onsen (hot springs) are a major highlight – absolutely fantastic for melting away fatigue. Inside the hotel, there are several restaurants, all serving delicious food at reasonable prices. Its location is superb, just a few minutes' walk from the JR station, making it incredibly convenient for travel. We made good use of our JR Pass to easily visit Oita and Kokura.
Fantastic service from super hotel. Location is very convenient around five minutes walk from Beppu station. Lobby is located on level two so you will need to take a lift. However the service is amazing. There are welcome drinks when you arrive. I believe there’s alcoholic drinks as well during a certain period as well between 6-9pm. You’re also able to select your Pillow according to its hardness or preferences and you can choose up to 5 amenity items these include facial mask, vitamin C serums to shavers etc. Because it is Beppu there is Also hot spring. however I would probably have liked to have it a bit bigger pool and to have an outdoor spa. All in all it was much value for money and I would go there again.
The room wasn't huge, but we still had ample space to open our suitcases.
**Cleanliness**: Japanese hotels consistently uphold incredibly high standards of cleanliness!
**Facilities**: The large public bath was a definite bonus! The rooftop open-air onsen, a genuine carbonated hot spring, was incredibly relaxing. Soaking there while idly gazing at the distant harbor was pure bliss.
**Location**: The surrounding area offered fantastic convenience for exploring, with an abundance of shopping and dining options that catered to every preference.
Amazing
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Amazing
GGuest UserWe had a fantastic visit there with good service, delicious food and great accommodation. The hot spring in the room is amazing and they provide free drinks in the fridge too. The accommodation is spacious. The beds and pillows are comfortable, one of staff even know Cantonese and all of them are so nice and friendly. It worths us to rate a 5 star rating.
GGuest UserThe view is superb and the footbath facing the sea is so relaxing. The room is spacious with comfortable tatami, but lighting is not quite enough at night.
AAnonymous UserThe hotel is conveniently located right next to Oita Station, making it extremely easy to get around. In the evenings, the hotel provides complimentary ramen. Additionally, the supermarket within AMU PLAZA, located right at the station, offers discounted food items before closing. Overall, staying here makes dining, accommodation, and transportation incredibly convenient.
SSikiqiThis hotel is perfectly located right in the heart of Beppu's Hells, with attractions literally on its doorstep. All five Hells (Jigoku) are within a 3-5 minute walk, which is incredibly convenient!
While the hotel's exterior is unassuming, its interior is a hidden gem. The Japanese garden in the common areas is beautiful. Our room was spacious with a great view, allowing us to see the steam rising from the Hells. Plus, having a private onsen in the room meant we could soak to our heart's content! We even had the large public bath all to ourselves during our visit.
The Teppanyaki set meal we booked was a good experience, though we wished there was a little more meat.
We specifically requested Japanese-style breakfast when booking, but for some reason, we were given Western-style instead. When we inquired, the staff informed us that it couldn't be changed.
On a very positive note, it was our wedding anniversary trip, and the hotel thoughtfully prepared a small gift and took commemorative photos for us – a very nice touch! Aside from these minor issues, everything else was fantastic.
The only real downside was the hotel's shuttle service to the station. While they offer it, the last departure is strictly before 11 AM. If you miss it, you have to take a taxi. It feels a bit inconvenient to offer a service with such a limited timeframe. For instance, we visited the Hells in the morning and ended up leaving the hotel after 11 AM, so we had to take a taxi to the JR station. An improvement here would be much appreciated!
Overall, my husband, who was visiting Japan for the first time, said it was an excellent Japanese onsen hotel experience. He gives it a big thumbs up!
KKritThe Hotel, Grand Mercure Beppu Bay Resort and Spa has lots of things to do. I will start at the entrance. At the entrance, there is a helper which brings your bags to a cart. You have to drag your cart to the check in. At the right side, there is a swimming pool. At the left side, there is a store with Claw machines and snacks. When you finish doing the check in, You have to carry the cart in the elevator and up to your room. At the 3 rd floor, there is a playroom. At the underground level, there is an public onsen and changing room. In the 2 floor, there is a big restaurant. I think the food is so good but it closes to fast (9.30). We can walk to 7 but we have to walk down and up a small hill.
GGuest UserExcellent!
Awesome lobby, incredible seaview, great service, competent and very polite staff, good food, room very clean, onsen is great with free branded amenities choices 👍🏻👍🏻👍🏻. location is a bit off, fortunately have shuttle.
Special thanks to Harada san 👍🏻👍🏻 helped to arrange smooth transfer from hotel to airport.
Appreciate the hospitality from quite a number of multilingual staff 👏🏻👏🏻. Onsen is great, unlimited free drinks! 👏🏻👏🏻👏🏻coffee, coke, green tea, etc 👍🏻👍🏻👍🏻
Breakfast is good, value for money, nice to try. Dinner is 90-mins semi buffet, no choice for the set, special arrangement if you don’t eat beef, but take some time. Lots of wine varieties, if you don’t drink alcohol, the dinner price is NOT worth.
My comment: Highly recommended. need to have car, my case is with sudden car break down with no replacement. Grandvrio did a great job!👏🏻👏🏻
GGuest UserThe waiter at the hot spring hotel is very attentive. After arriving at the hotel, the waiter will lead you to the room where you are staying. The waiter will explain the hotel facilities in detail, including the opening hours of the outdoor hot spring, meal arrangements, etc. Bob, the waiter who received us, spoke very fluent English, was attentive to arrangements, and had a friendly smile, which made people feel very relaxed and natural. The waiters here understand Mandarin and have no problem communicating. The room I booked this time is equipped with an independent bath, which is semi-open-air. You can see the outdoor scenery. The water quality and temperature are very good, and it feels very good. In addition to enjoying the hot spring in my room, I also soaked in the public hot spring in the hotel. There is an outdoor and an indoor hot spring. There are time limits. Although the hot spring is not too big and can accommodate 6 people each, there was no one during the time I soaked. Maybe Let’s all enjoy the bath in the room. However, I recommend that you book a room with an independent hot spring bath, because you can soak in the hot spring at any time. There are not many rooms here, and they are highly private, so you can enjoy a peaceful atmosphere. I booked a stay with two meals. This meal is mainly fish. In addition to raw fish and grilled fish, friends who like to eat fish should not miss it.
GGuest UserHotel surroundings and cleanliness was top notch.
Dinner and breakfast set were amazingly tasteful and filling. Food served was fresh and served based on our eating pace. All the staff are all well versed with English and friendly with our request.
The onsen itself was great but the entrance to the men and ladies onsen was just next to each other. Ladies privacy could be easily violated as the main door was the see-through type. We were not feeling quite comfortable with the entrance layout.
AAibonigangcaocanThe transportation is not very convenient, suitable for self-driving. If you don't have a car, you can take the bus to the foot of the mountain, which takes about 15 minutes to walk. The environment is quiet, there are five hot springs to experience, but due to the Spring Festival, the prime time is basically full, and the service is meticulous and thoughtful. The Wagyu dishes for dinner are very delicious, and the private baths and public baths are very clean. Although the breakfast tastes Japanese, the overall stay experience is great. If you want to experience a stay and two meals, you can come and experience this restaurant.
GGuest UserHotel facilities at big building is good. Unfortunately, we did not get a chance to use the hot spring (main reason to choose this hotel) because there was drunk guest throw up inside men room and no one came to clean. Bed sheet has water stain on the outside so could be bothering for someone.
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