Excellent hotel! I originally planned to stay at a traditional onsen hotel in Beppu, but I stumbled upon this one, saw great reviews, and decided to give it a try. I was extremely satisfied! The breakfast was the most lavish and delicious I had during my 9-day trip to Japan. It was absolutely divine!
In the evenings, complimentary welcome drinks are offered (alcoholic beverages incur a 1000 yen charge). You can borrow yukata from the front desk. There's a large public bath on the 14th floor, and the rooftop features a terrace pool and a bar, offering stunning night views of Beppu Tower, perfect for photos. Just note, the pool is quite shallow and not really suitable for serious swimmers.
The bathroom layout is well-designed with a separate wet and dry area, and the shower space is very spacious.
Its prime location is another major plus, just a 10-minute walk to JR Beppu Station.
I wholeheartedly recommend this hotel to anyone visiting Beppu!
Hotel near Yufuin Onsen,Yufu99% of visitors choose this area
LLiwei9lvyou2025.06.26
## Yufuin Sansuikan - A North Kyushu Trip
We took a bus from Beppu to Yufuin. The JR station is conveniently located directly across the street from the Beppu Hatto Hotel. From there, you can walk through the JR station's waiting area to bus stop #1. Bus #36 takes you directly to Yufuin. The fare is 1100 JPY; you take a numbered ticket when you board and pay upon exiting. Buses are frequent, and the journey takes approximately an hour.
Upon arrival, the hotel is an easy 10-minute walk using Google Maps.
For an alternative, the renowned Yufuin no Mori train also runs from Beppu to Yufuin, though advance reservations are highly recommended if you wish to experience it.
Standard check-in time at Japanese hotels is 3 PM. Guests can drop off their luggage first and then explore Yufuin.
Yufuin Sansuikan boasted the largest room among the four hotels we stayed at during this trip, though its decor was also the most dated. Online, I saw prices for the hotel exceeding 4,000 RMB per night during Chinese New Year, which is incredibly poor value for money. Honestly, even at the price we paid, I found it a bit overpriced.
Due to North Kyushu's proximity to Korea, there's a significant presence of Korean tourists, particularly noticeable in Yufuin. Overall, my impression was that North Kyushu primarily attracts Korean, *********, Hong Kong, and Shanghainese visitors.
The hotel's public onsens are located on the first and second floors; there are no private baths. The women's bath rotates, being on the second floor in the evening and the first floor in the morning. The first-floor onsen is slightly larger than the second, and both feature outdoor rotenburo (open-air baths).
Complimentary refreshments are available from 3 PM until 10 AM the following day, including a selection of beverages, ice cream, snacks, tea, and coffee. Beer and other alcoholic drinks are also offered in the evenings.
In summary, Yufuin Sansuikan is generally an average option. It could be considered if you need a place to stay for one night in Yufuin.
I've stayed at Beppu Kamenoi Hotel multiple times, and it consistently delivers a great experience. The hotel is quite large. While it's an older property and some of the facilities show their age, it's very well-maintained and impeccably clean. The hotel's onsen (hot springs) are a major highlight – absolutely fantastic for melting away fatigue. Inside the hotel, there are several restaurants, all serving delicious food at reasonable prices. Its location is superb, just a few minutes' walk from the JR station, making it incredibly convenient for travel. We made good use of our JR Pass to easily visit Oita and Kokura.
Hotel near Yufuin Onsen,Yufu99% of visitors choose this area
GGuest User2025.05.19
Dinner and breakfast : all food was cold because half of the food (about 4-5 small dishes and main) was placed at my table before i went to the restaurant. The servant pushed me to eat faster as the second half (the rest 4-6 small dishes) was put on table when i just started the first half. Quite disappointing. Supposed dessert shd be served after meal, The servant even placed it when i still had 4-5 dishes not finished. Annoying.
Hot spring : opening hour was acceptable but there was no view to the beautiful scene at all. Quite disappointing too. The bamboo screen was too enclosed, making me just looking the few plants there. When comparing with Naha, there’s only one type of hot spring and was too traditional.
Room : it’s not large as expected.
Location: not far from JR/bus station but away from main street to one and only one spot - the lake
Conclusion : too expensive when considering the bad dining experience . Not very recommended
Hotel near Kannawa Onsen,Beppu100% of visitors choose this area
SSikiqi2025.07.02
This hotel is perfectly located right in the heart of Beppu's Hells, with attractions literally on its doorstep. All five Hells (Jigoku) are within a 3-5 minute walk, which is incredibly convenient!
While the hotel's exterior is unassuming, its interior is a hidden gem. The Japanese garden in the common areas is beautiful. Our room was spacious with a great view, allowing us to see the steam rising from the Hells. Plus, having a private onsen in the room meant we could soak to our heart's content! We even had the large public bath all to ourselves during our visit.
The Teppanyaki set meal we booked was a good experience, though we wished there was a little more meat.
We specifically requested Japanese-style breakfast when booking, but for some reason, we were given Western-style instead. When we inquired, the staff informed us that it couldn't be changed.
On a very positive note, it was our wedding anniversary trip, and the hotel thoughtfully prepared a small gift and took commemorative photos for us – a very nice touch! Aside from these minor issues, everything else was fantastic.
The only real downside was the hotel's shuttle service to the station. While they offer it, the last departure is strictly before 11 AM. If you miss it, you have to take a taxi. It feels a bit inconvenient to offer a service with such a limited timeframe. For instance, we visited the Hells in the morning and ended up leaving the hotel after 11 AM, so we had to take a taxi to the JR station. An improvement here would be much appreciated!
Overall, my husband, who was visiting Japan for the first time, said it was an excellent Japanese onsen hotel experience. He gives it a big thumbs up!
Hotel near Yufuin Onsen,Yufu99% of visitors choose this area
GGuest User2024.04.19
Exquisite accommodation - service, food and onsen. The room size is very spacious, with separate living room and bedroom. Onsen environment was fantastic, with choice for both shared with other Ryokan guests and for private use (1st come 1st serve basis). My family was very delighted with all the breakfasts and dinners, and each meal is always a surprise to our palate without disappointment. However, on the 2nd day we were ushered into a room that was next to their service pantry. It was noisy and the spotlight in that dining room was too hot despite the cold weather. This was the only area that marred the enjoyment. There was happy hour in the evening, and complimentary self-service bar was enjoyed by all guests. Baien is framed by a beautiful scenery but you would need a car as the location is not too near town area. Great base to venture to other areas of interest and return to each day for zen relaxation.
The room was well-equipped and comfortable, which made our stay pleasant. The location was also a big plus—conveniently close to several restaurants and a shopping mall, making it easy to find food and enjoy some shopping.
Breakfast was satisfying with a good variety, and it gave us a great start to the day.
Overall, I’m happy I chose this hotel. While there were a few downsides, the positives definitely made the stay worthwhile.
Hotel near Yufuin Onsen,Yufu99% of visitors choose this area
SSpirit_stone2025.01.27
Very nice well kept traditional ryokan. If you are expecting modern do not stay here. Hotels like these are older and have been around for many years but are well maintained.
I love sleeping on tatami - I slept for 10 hours!
Unfortunately I felt a bit dumbfounded when the dinner included is just ramen. On the trip.com photos there are two photos of meals and I assumed one was dinner and the other breakfast. Maybe this use to be the case but trip/ the hotel should specify better what is being served. Especially in small towns there aren’t many dinner options - there is an Aeon (supermarket) a short walk of course if you’d like a bento dinner instead.
Also no wifi in the room. As an international traveler I had to up my esim data for the day. They don’t advertise wifi in the room - they have it in the lobby so it wouldn’t be hard to get an extender to the rooms.
The onsen was nice however I found the outside onsen made a lot of noise- I’ve been to many onsen and this was the first that ever made noise from the filter so it wasn’t as relaxing as it could have been.
Overall decent stay but probably wouldn’t go back
Hotel near Yufuin Onsen,Yufu99% of visitors choose this area
BBeng tin2025.05.29
Nice hotel. Room is very spacious and we enjoyed the outdoor onsen facilities. We only tried the breakfast & the food was good. Was very disappointed that our paid kaiseki dinner was cancelled due to our late arrival. We tried contacting the hotel in advance via trip apps to inform that we will be late ( we lost gps signal & got lost driving on the way to yufuin) but did not receive any response. When we were near the hotel, received a message from hotel that our dinner was cancelled. Tried speaking to hotel but to no avail, they also refuse our request to take the dinner on another day.
The room was fantastic! Our triple room on the 17th floor offered stunning mountain and water views when opening the window, creating a very tranquil setting. The rooftop boasts both open-air and indoor hot springs ♨️, available for unlimited free use with your room key card. The water temperature was perfect, and soaking in the springs, sipping tea, and watching the sunset was pure bliss! The buffet breakfast was quite generous. The room was notably spacious, especially for Japan. Complimentary amenities such as toothbrushes, combs, and cotton pads are available for pick-up at the front desk. Rooms receive a light daily service (replacing amenities, emptying trash, but not changing linens), with a full cleaning every two days. Complimentary bottled water is provided, and the bathroom includes a bathtub 🛁. The front desk staff provided excellent, warm, and attentive service – Japanese hospitality is truly outstanding 👍.
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AAnonymous UserThe hotel said it provides free shuttle from JR to hotel upon arrival at Yufuin with prior booking via email, but they didn’t reply email until you called them. Finally we need to walk to the hotel with our bulky luggages.
During check in, we checked with the female staff in short hair whether we can book a shuttle the next day, and she said they don’t have this service. When I asked again why they said in the booking description that the hotel provided free shuttle if they actually didn’t, she kept saying ‘No’!
When she explained the dinner arrangement, I told her one of our family members doesn’t eat beef. Then, she gave us a poker face and blamed us for not telling her earlier. However, the point is the hotel couldn’t be connected via email, and they didn’t specify that guests should have informed them the preferred meal before arrival.
Except this female staff at reception, other service staff are polite and friendly.
GGuest UserThe view is superb and the footbath facing the sea is so relaxing. The room is spacious with comfortable tatami, but lighting is not quite enough at night.
AAnonymous UserThe hotel is conveniently located right next to Oita Station, making it extremely easy to get around. In the evenings, the hotel provides complimentary ramen. Additionally, the supermarket within AMU PLAZA, located right at the station, offers discounted food items before closing. Overall, staying here makes dining, accommodation, and transportation incredibly convenient.
KKritThe Hotel, Grand Mercure Beppu Bay Resort and Spa has lots of things to do. I will start at the entrance. At the entrance, there is a helper which brings your bags to a cart. You have to drag your cart to the check in. At the right side, there is a swimming pool. At the left side, there is a store with Claw machines and snacks. When you finish doing the check in, You have to carry the cart in the elevator and up to your room. At the 3 rd floor, there is a playroom. At the underground level, there is an public onsen and changing room. In the 2 floor, there is a big restaurant. I think the food is so good but it closes to fast (9.30). We can walk to 7 but we have to walk down and up a small hill.
SSikiqiThis hotel is perfectly located right in the heart of Beppu's Hells, with attractions literally on its doorstep. All five Hells (Jigoku) are within a 3-5 minute walk, which is incredibly convenient!
While the hotel's exterior is unassuming, its interior is a hidden gem. The Japanese garden in the common areas is beautiful. Our room was spacious with a great view, allowing us to see the steam rising from the Hells. Plus, having a private onsen in the room meant we could soak to our heart's content! We even had the large public bath all to ourselves during our visit.
The Teppanyaki set meal we booked was a good experience, though we wished there was a little more meat.
We specifically requested Japanese-style breakfast when booking, but for some reason, we were given Western-style instead. When we inquired, the staff informed us that it couldn't be changed.
On a very positive note, it was our wedding anniversary trip, and the hotel thoughtfully prepared a small gift and took commemorative photos for us – a very nice touch! Aside from these minor issues, everything else was fantastic.
The only real downside was the hotel's shuttle service to the station. While they offer it, the last departure is strictly before 11 AM. If you miss it, you have to take a taxi. It feels a bit inconvenient to offer a service with such a limited timeframe. For instance, we visited the Hells in the morning and ended up leaving the hotel after 11 AM, so we had to take a taxi to the JR station. An improvement here would be much appreciated!
Overall, my husband, who was visiting Japan for the first time, said it was an excellent Japanese onsen hotel experience. He gives it a big thumbs up!
GGuest UserExcellent!
Awesome lobby, incredible seaview, great service, competent and very polite staff, good food, room very clean, onsen is great with free branded amenities choices 👍🏻👍🏻👍🏻. location is a bit off, fortunately have shuttle.
Special thanks to Harada san 👍🏻👍🏻 helped to arrange smooth transfer from hotel to airport.
Appreciate the hospitality from quite a number of multilingual staff 👏🏻👏🏻. Onsen is great, unlimited free drinks! 👏🏻👏🏻👏🏻coffee, coke, green tea, etc 👍🏻👍🏻👍🏻
Breakfast is good, value for money, nice to try. Dinner is 90-mins semi buffet, no choice for the set, special arrangement if you don’t eat beef, but take some time. Lots of wine varieties, if you don’t drink alcohol, the dinner price is NOT worth.
My comment: Highly recommended. need to have car, my case is with sudden car break down with no replacement. Grandvrio did a great job!👏🏻👏🏻
GGuest UserThe waiter at the hot spring hotel is very attentive. After arriving at the hotel, the waiter will lead you to the room where you are staying. The waiter will explain the hotel facilities in detail, including the opening hours of the outdoor hot spring, meal arrangements, etc. Bob, the waiter who received us, spoke very fluent English, was attentive to arrangements, and had a friendly smile, which made people feel very relaxed and natural. The waiters here understand Mandarin and have no problem communicating. The room I booked this time is equipped with an independent bath, which is semi-open-air. You can see the outdoor scenery. The water quality and temperature are very good, and it feels very good. In addition to enjoying the hot spring in my room, I also soaked in the public hot spring in the hotel. There is an outdoor and an indoor hot spring. There are time limits. Although the hot spring is not too big and can accommodate 6 people each, there was no one during the time I soaked. Maybe Let’s all enjoy the bath in the room. However, I recommend that you book a room with an independent hot spring bath, because you can soak in the hot spring at any time. There are not many rooms here, and they are highly private, so you can enjoy a peaceful atmosphere. I booked a stay with two meals. This meal is mainly fish. In addition to raw fish and grilled fish, friends who like to eat fish should not miss it.
AAibonigangcaocanThe transportation is not very convenient, suitable for self-driving. If you don't have a car, you can take the bus to the foot of the mountain, which takes about 15 minutes to walk. The environment is quiet, there are five hot springs to experience, but due to the Spring Festival, the prime time is basically full, and the service is meticulous and thoughtful. The Wagyu dishes for dinner are very delicious, and the private baths and public baths are very clean. Although the breakfast tastes Japanese, the overall stay experience is great. If you want to experience a stay and two meals, you can come and experience this restaurant.
GGuest UserHotel facilities at big building is good. Unfortunately, we did not get a chance to use the hot spring (main reason to choose this hotel) because there was drunk guest throw up inside men room and no one came to clean. Bed sheet has water stain on the outside so could be bothering for someone.
GGuest UserIt is very convenient for self-driving tours. Google map can accurately reach the destination. The front desk clerk is also very friendly and tries to explain various issues in English and introduce places. Dinner and breakfast are also very rich. The garden will have two faces during the day and at night. This place is worth a visit and recommended! ! !
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