Hot Springs Hotels in Nagano Prefecture, Japan

It’s a very big hotel. We stayed in the premium wing with balcony. The room is newly renovated but there is a strange rusty smell inside the room, and also in some part of the lobby area maybe due to the carpet, which is quite disgusting. We rent a car on the second day, parking is not free, it’s 1000 yen per night for hotel guest. We do not had breakfast or dine in the hotel. So not much comment on their services. However we never feel welcoming as no staffs will greet you except when the time you arrive with their shuttle bus getting off to check in. There’s no greetings when we check out and leave. Just like we were transparent. Maybe we are foreigners? And maybe there are too many guests though, there was no queue by the time to check out as we left at 10:00am. Just wanna to leave asap. The onsen is always crowded. However CP value is high. What you expect from a large resort? It’s nothing comparable to the high end hotel. But for the price we paid it’s fair enough. Location is super convenient. A plus. But we may not return again.

The hotel has an excellent location, very close to the JR station and within easy walking distance. The room size was quite good – definitely not small for this trip – and the shower area was spacious. But the real standout feature was the onsen (hot spring); after a soak, I felt completely relaxed and my whole body felt incredibly comfortable!

We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places.

Hotel Tangram provides a unforgettable experience with its exotic location next to a ski/snowboard facility, to have supreme services and the thing. I remember most except the skiing part is the onsen, the onsen provides a lovely arrange of tubs various sizes which consume of eg: cold bath tubs indoor warm tubs and an outdoor tub especially if you are lucky there might be snow raining in to the tub and you can witness a special surpirse. overall I believe coming here is a good choice and can guaranteer you a good stay.

We had a lovely stay here. The view from the room was very nice. The free snacks and drinks every evening was a really nice touch and a great way to end the day. The room was comfortable and spacious. There is not much happening in the area and taxis around were quite expensive, however they did have a free shuttle bus from the hotel.

I saw many Japanese elderly couples, girlfriends, and many students coming here to play. The hotel is very old, the air conditioner squeaks, there are some mosquitoes, and the refrigerator is sometimes good and sometimes bad. It was normal on the first day, but on the second day, all the fruits we bought were frozen into hard ice. But the hygiene is OK. You can see that they are trying their best to maintain it. In addition to the public hot springs, there are two private hot springs, Xing and Yue, which can be reserved by guests. There is free oden in the rest area every afternoon, which is very heartwarming. The breakfast is also good and very rich. In addition, Nagano and Shijiazhuang are friendly cities. Table tennis is very popular here, and there are table tennis balls in the lounge. The hotel is very close to Yudanaka Station, a two-minute walk, and is generally recommended.

Matsumoto served as a convenient one-night stopover on my way to Kamikochi. Ever since my first stay at a Nono hotel in Tottori, I've been completely hooked. Now, whenever I visit a city with a Nono property, it's always my top choice. Nono positions itself as a city onsen hotel, aiming to provide an authentic hot spring ryokan experience right in the heart of the city. Guests are requested to remove their shoes upon entry, and the entire hotel features traditional tatami flooring. The top floor boasts both indoor and open-air hot spring baths, perfect for soaking away the day's fatigue. To top it off, complimentary ice cream is available after your bath! From 9:00 PM to 10:30 PM, they offer complimentary ramen. The soy sauce ramen, though simple, is exceptionally tasty. Guests can also help themselves to complimentary soft drinks. Nono's breakfast spread is also very impressive. During my stay, they even had all-you-can-eat melon, which was an absolute treat! The room size was perfectly adequate; we had enough space to comfortably open two 28-inch suitcases.

Close to JR Suwa Station, the hotel is large, with foot baths, courtyards, hot springs, and restaurants. The reception service is very good, and the rooms are not cramped even for single rooms. A nutritionally balanced breakfast is provided free of charge. It is a very good hotel choice near JR Suwa Station.

I highly recommend this hotel, it should be one of the best in Nozawa. The rooms are spacious and the hotel staff are also very professional and enthusiastic. I especially recommend the hotel's own hot springs, which have very good facilities and are decorated in a romantic atmosphere. It happened that after skiing, it was snowing, and the open-air hot spring felt particularly good.

Excellent location next to ski lift at Sun Valley. 3 mins walk to the local bus station with buses going to Nagano Station direct (express service) or Yudanaka station. Room and bath room (2 basins and 1 sink) are spacious - we had 3 futons and 2 single beds for our family of 5. They may be a little dated but very clean. Room has a view to outside snowy forest during our time. Highlights of our stay: Half board meals - authentic Japanese! Big portions and lots of pretty and dishes served! Free coffee everyday in late afternoon. Service was impeccable - the front desk lady (very friendly and excellent service disposition) , and the elderly folks who served in the restaurant - thumbs up!