Hot Springs Hotels in Nagano Prefecture, Japan

The hotel is nestled in the mountains, and the morning views from our rooms were absolutely breathtaking. On a few mornings with light drizzle, a mist swirled around the mountains, making it feel like we were living among the clouds. There was just one minor issue: the hotel initially wanted to charge 300 yen per person per day simply because it offers a public bath. As I’m not comfortable using such facilities, I didn’t visit the bath at all. However, at checkout, I was surprised to see an additional charge of over 1,000 yen for my family on the invoice. Although the amount was small, it didn’t seem fair to be charged for a facility we didn’t use. After I raised this concern, the front desk manager stepped in and kindly waived the fee. Aside from this slight issue, my stay was wonderful and thoroughly enjoyable.

I just love this stay. Most recommended . The hotel structure is so classy . So luxurious and so clean. So happy and so satisfied.

Hotel staff service was top tier. Check-in counter staff allowed me to use their telephone for local call when I needed it urgently and even asked if I would be okay with Japanese and offered to help me call. Felt really relieved that help was provided without me asking and it was really touching. Check in counter staff were also sincere with their service and had wide smiles on their faces. The room was quite old but clean, quite contrasting to the modern lobby they had. Breakfast was amazing, so much choices (from smoothies to a katsu station) and delicious. Would recommend if you have the time in the morning.

An old-money style hotel. It's about a ten to fifteen-minute walk from JR station, just past the outlet mall parking lot. The hotel offers a free shuttle mini-bus to the station, running roughly every half hour during the day. We happened to visit during autumn leaf season, and the 'Maple Leaf Onsen' (hot spring) certainly lived up to its name – it was beautiful. We didn't have dinner at the hotel because it required advance booking. There were plenty of dining options at the outlet mall and near the station. The hotel also has a FamilyMart convenience store, and from what I saw, it was well-stocked and very convenient.

The hotel is located a bit away from the city center, but that distance gives it a uniquely quiet, serene atmosphere with a real zen vibe. Our room had an epic view overlooking a mountain covered in red leaves, along with a golf course stretching out below. The staff were extremely friendly and helpful, even though their English was only average — their warmth more than made up for it. The onsen facilities are quite far from the new building, but still very pleasant and worth the walk. Overall, a peaceful and memorable stay.

Right across Lake Suwa and walking distance to Kamisuwa station. Hotel compound was big. Loved the zen garden. Staff were extremely kind and helpful. Enjoyed the free outdoors foot bath, and the indoor onsen was huge. Wonderful stay overall. Do note that single rooms do not have lake views.

Staying at Shoho in Matsumoto was an unforgettable experience that truly deserves five stars. Nestled amidst the serene landscapes of Nagano Prefecture, this hotel seamlessly blends traditional Japanese elegance with modern luxury. From the moment we stepped into the lobby, we were enveloped by a warm and inviting ambiance that set the tone for the rest of our stay. Our room was a perfect sanctuary—spacious, meticulously clean, and adorned with subtle touches of Japanese artistry. The panoramic views of the Japanese Alps from our window were nothing short of breathtaking, especially when the mountains were bathed in the soft glow of sunrise. The traditional tatami flooring and comfortable futon bedding provided an authentic experience without sacrificing comfort. One of the standout features of Shoho is its exceptional onsen facilities. Soaking in the natural hot springs while gazing at the picturesque scenery was incredibly rejuvenating. The rotenburo (outdoor bath) offered a tranquil escape where the stresses of daily life simply melted away. The hotel's attention to detail extended to these spaces, with beautifully crafted woodwork and stone elements enhancing the overall atmosphere. Culinary delights awaited us at every meal. The kaiseki dinner was a masterpiece—a multi-course feast that highlighted seasonal and local ingredients. Each dish was artfully presented and demonstrated a profound respect for Japanese culinary traditions. The breakfast buffet was equally impressive, offering a wide array of both Japanese and Western options to suit all palates. The staff at Shoho went above and beyond to ensure our stay was exceptional. Their genuine hospitality was evident in every interaction, from assisting with our luggage to offering insightful recommendations on local attractions. Despite any language barriers, their kindness and professionalism shone through. The hotel's location is ideal for exploring the rich cultural heritage of Matsumoto. We were just a short drive from the iconic Matsumoto Castle, one of Japan's most beautiful original castles. Strolling through the historic Nakamachi Street with its classic white-walled storehouses turned boutique shops and cafes was a delightful way to spend an afternoon. In addition to its proximity to cultural sites, Shoho serves as a great base for nature enthusiasts. The nearby Kamikochi Valley offers stunning hiking trails that showcase the unspoiled beauty of the Japanese Alps. Returning to the comfort of the hotel after a day of exploration was something we looked forward to, especially knowing a soothing onsen soak awaited us. In summary, Shoho encapsulates the essence of Japanese hospitality. Every aspect of our stay was thoughtfully curated to provide comfort, relaxation, and cultural enrichment. We left feeling deeply refreshed and with a greater appreciation for the wonders of Matsumoto. Shoho is more than just a place to stay—it's an experience that lingers long after you've departed. We wholeheartedly recommend it to anyone seeking an authentic and luxurious retreat in Japan.

The room was large and we could see the suwa lake. The beddings were prepared by staffs and breakfast was also good. We could also enjoy the onsen downstairs. Also they let us check out an hour later. Perfect experience

The location of the hotel is close to Yudanaka Station,only 4-minute walk.The twin room is spacious and comfortable,but the area near the window is slightly cold.The onsen is clean and spacious.View woman outdoor onsen ia great,can clearly see the mountains.The kaiseki dinner was very deicious.We are very impressed with Tsubakino Hotel.

The environment is antique, every place is full of details, the room has a first-class view, the open-air hot spring has a flavor, and the overall environment is comfortable. One berth and two foods, the quality of food is good. The service attitude is friendly and professional, and it is more traditional Japanese culture when sending us out of the hotel.