Arrived Haneda airport late. Took taxi to the hotel. ¥4400. Reasonable. Hotel service is excellent, realised I had claustrophobic and arranged a higher floor room for me. I stayed in 5 stars hotel before and they did not notice my request. So Dormy Inn did provide a good service. The Natural spa on the upper floor is very good. Also the evening free noodle from 9:30pm. Highly recommend. 離羽田機場很近,坐計程車只要¥4400。 早上在川崎去品川很方便。天然溫泉很有日本風味,早餐很地道。性價比高。知道我有密室幽閉症,特別安排房間。之前住五星級酒店,也沒有留意我的要求。所以很讚這所酒店。我來日本也經常住這連鎖酒店Dormy Inn. 很推薦👍
I originally planned to stay one night in Hakone, but after checking some guides, I realized there were so many attractions. So, I decided to book an extra night. Apparently, booking two separate nights doesn't guarantee you the same room. The front desk lady spent quite a while checking her computer to arrange a single room for me. Next time, I'll remember to book both nights at once. It might have been because of the Chinese New Year period when there are lots of guests checking in.
Hakone is perfect for a one-night, two-meal stay. Since the attractions in Hakone are spread out, it's best to spend the day fully immersing yourself in sightseeing. If you get hungry at lunchtime, just grab some snacks to save time, and then enjoy the hot springs and buffet at the hotel in the morning and evening. The rooftop hot spring might use regular hot water, but it wasn't too crowded, and they had some toiletries and skincare products, so I just decided to wash up there instead of in my room.
It's a short walk from Fujisawa Station. We arrived before 3 PM and, since we had sightseeing plans, left our luggage at the front desk without any problems. The room was of average size, but we slept quite well. I had read reviews suggesting there wouldn't be a private shower, but the twin room we booked had a bathtub and shower head. Perhaps it just meant there was no private hot spring bath? The breakfast was good, and you could borrow an iron from the front desk. Overall, it was a good experience.
The service was a definite highlight. Of the three hotels I booked for this trip, this was the only one that offered pre-arrival service. They meticulously confirmed my check-in details and even provided directions to the hotel.
The room itself was also excellent. The toilet and bathing area were separate, and the view from the window was fantastic, with a clear sight of the sea.
On the 10th floor, there's a public bath where you can unwind and soak, while the 14th floor offers a scenic foot bath.
The location couldn't be better, right at Odawara Station, with plenty of dining and shopping options just steps away. Being a smaller, less crowded city, it's absolutely ideal for a relaxing getaway.
Hotel near Gora/Sengokuhara,Hakone9.2% of visitors choose this area
GGuest User2026.01.31
The hotel environment is decent, though the facilities are a bit dated. The rooms are quite spacious; we booked two rooms for two men, but honestly, one would have been enough. Breakfast is a set menu and quite ordinary.
Hotel near Lake Ashi,Hakone22.4% of visitors choose this area
GGuest User2026.03.14
The buffet breakfast was plentiful, and the shuttle bus was convenient. A ********* lady enthusiastically helped us book a French dinner, which we really appreciated! Traveling is all about taking your time. If I could have breakfast at the hotel in the morning and then relax by the hotel's private lake in the afternoon, that would make for a perfect day!
Hotel near Hakone Yumoto,Hakone68.4% of visitors choose this area
AAnonymous User2025.06.07
Great location, only 3 minutes from the train station. There are supermarkets and restaurants nearby.
The hotel is the low budget part of the hotel opposite. However, you can use the onsen and the facilities of the other part of the hotel for free.
The Onsen is a bit small, but nicely designed and wasn't too crowded. The service is really nice and helpful.
The room was really small, but sufficient for one night. The air conditioning is unfortunately directly above the bed and the bathroom is really extremely small. There was some mold visible in the bathroom, otherwise it was very clean.
The price was very low. I can only recommend the hotel.
Hotel near Lake Ashi,Hakone22.4% of visitors choose this area
RRita BU2026.02.25
Our Hakone trip's biggest surprise was definitely staying at the Ashinoko Hanaori ryokan. The entire experience was fantastic, far exceeding our expectations. I especially want to highlight the rooms, the food, and the private onsen!
The rooms were surprisingly spacious, a clever blend of Japanese and Western styles. Even with family, it never felt cramped. The furnishings were exquisite and tidy, and all amenities were well-provided. Sitting by the window, gazing at the beautiful Ashi Lake scenery, was incredibly relaxing.
The food was another huge plus for the ryokan. The buffet breakfast and dinner offered a wide variety, featuring fresh local ingredients. There were both characteristic Japanese dishes and delicate desserts, all with a refined and authentic taste. If you book in advance, you can even dine with a lake view, making it a feast for both the eyes and the palate.
But the private onsen was the absolute highlight – amazing value for money and incredibly private. The bathwater was warm and soothing, and soaking in it completely relaxed my body, washing away all travel fatigue. Taking a dip in the private onsen at night, accompanied by the tranquil night sky and a gentle breeze, created an utterly immersive and therapeutic atmosphere.
The ryokan's convenient location was the icing on the cake. It's directly opposite the Togendai transport hub, making travel incredibly easy. Whether you're heading to Ashi Lake for the pirate ship, or taking the ropeway and buses to various attractions, you don't need to go out of your way – the boarding points are within walking distance, saving a lot of hassle. What was especially convenient was that our plan for the next day was to travel from Hakone to Mount Fuji. We could take a direct bus from Togendai to Gotemba; the schedule was convenient, the journey smooth, and there was no need for extra transfers, which significantly saved travel time and made our trip more worry-free and efficient. The ryokan's service was also very thoughtful. The overall experience was excellent, suitable for both family trips and romantic getaways. It's definitely our top choice for accommodation in Hakone, and we'll certainly stay here again next time!
This hotel is located halfway up the mountain, offering a very peaceful environment. It boasts a large hot spring pool and a leisure area where you can read, play chess, or even roast sweet potatoes. The hotel's beverage bar provides complimentary freshly ground coffee and black tea. It's also very convenient for picking up guests from the bus station. The main languages spoken are English and Japanese, but Mandarin communication can also be requested. The freshly made burgers for breakfast are a nice touch; although the variety of dishes isn't extensive, the quality is good. Dinner is quite a ritual, with Western-style courses served one by one starting from the appetizer. The waiter explains each dish as it's served, and the food tastes great too.
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GGuest UserThis hotel is quite unique! Because it's built on a hillside, its first floor connects to the fifth floor of a neighboring shopping mall, while its main lobby is on its own fifth floor. The higher floors offer even better views. The lobby entrance faces directly onto the mountains, providing stunning scenery, and the foot bath by the entrance is wonderfully therapeutic. Both large onsen pools have outdoor sections with fantastic views. They are fully equipped with jacuzzis, saunas, cold plunge pools, and massage areas, making for a truly satisfying hot spring experience! Both breakfast and dinner are buffet-style and taste excellent. Additionally, the hotel offers a wide range of complimentary activities. I highly recommend the Mori no Yu onsen facility that partners with the hotel; it has numerous hot springs with diverse styles, and the bathing experience there is even better than at the hotel itself. This was an absolutely perfect onsen experience and well worth it.
11360173****Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!
GGuest UserTake the Shinkansen from Osaka to Odawara, then transfer to the tram to Hakone Yumoto, and then take a bus to Gora. Two people dragged their suitcases and walked uphill for 15 minutes. They were exhausted. When they arrived at the hotel, they found that they could wait for the train in Gora, and it only took 5 minutes to walk. The hotel facilities are not new, and there are not many guests, mostly Japanese tourists. The hot spring is relatively small, and the water temperature is very high. You have to come out to breathe after soaking for a while. I experienced the private bath and open-air hot spring, and there were a lot of mosquitoes. The food is OK, worthy of the price.
GGuest UserThis hotel is really great, and the view from the window is absolutely stunning – I had a super comfortable stay! It's perfect for unwinding after a day trip to Hakone, and then enjoying some drinks in the evening. The minibar is well-stocked. My only minor complaint is that early check-in isn't possible, and there's no luggage storage on-site. If you need to store your bags, you can use the paid lockers at the nearby station.
GGuest UserYama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good)
The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned.
The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed.
Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage.
Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
AANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
GGuest UserThis was the best hotel I stayed at during my Chinese New Year trip to Japan, though it was also the most expensive. The hotel is right by the Hakone-Yumoto station exit, just across the little red bridge, which is incredibly convenient for families with luggage or young children.
The hotel itself is comparable to a 4- to 5-star hotel in China. Both the service and facilities were excellent. They offer both private and public onsen baths. The private bath costs 2000 yen for 45 minutes, while the public one is free.
We opted for the private bath. We arrived at the hotel at noon, dropped off our luggage, booked our private bath slot, and then went out to explore. The hotel even separates luggage storage for check-in and check-out, which is a nice touch.
In the afternoon, you can explore the street in front of Hakone-Yumoto station, check out transportation options for the next day, and enjoy some local food. Of course, if you're short on time, you can also just drop your bags and hop on a train to start your journey.
The room was also very spacious. We booked a triple room, and it was the biggest room I've stayed in during all my trips to Japan over the past few years.
I must particularly mention that on our first afternoon, someone in our group was feeling unwell with a headache and vomiting. We approached the front desk before 2 PM, hoping to check in early and let them rest. The front desk staff were incredibly enthusiastic and processed our early check-in immediately.
Another thing that happened was I realized I'd lost my wireless Bluetooth earphones after returning to Tokyo, and I suspected they might have been left at the hotel. Since I didn't have a phone number, I contacted the hotel via email. The very next day, hotel customer service replied. They not only looked for them in our room but also searched in the hotel's public areas. Although they weren't found, I was still very satisfied with the service of the Japanese hotel staff.
I would definitely choose this hotel again for my next trip to Hakone. Also, a tip for everyone: this area perfectly combines liveliness and tranquility. Other places, in my opinion, are either too far (requiring long train rides) or too desolate.
GGuest UserWe only stayed for one night. This hotel is also used as a 1-day onsen for public so it was quite busy with a lot of people in the public areas and at the onsens. The room was slightly smaller than expected. The buffet breakfast and dinner were ok but nothing spectacular. The area outside the hotel was very picturesque though, and it's only a 10-15 min walk to the nearest station and you will pass all the souvenir shops and little eateries on the way so it's quite nice.
GGuest UserThe buffet breakfast was plentiful, and the shuttle bus was convenient. A ********* lady enthusiastically helped us book a French dinner, which we really appreciated! Traveling is all about taking your time. If I could have breakfast at the hotel in the morning and then relax by the hotel's private lake in the afternoon, that would make for a perfect day!
GGuest UserWe visited for my mother's birthday celebration. The staff were very attentive and wonderful. The food was also delicious, and we were thoroughly satisfied. My mother was very happy, which made it a great experience.
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