This was our first trip to Japan and our very first ryokan experience, and we absolutely loved it! My husband and I were completely captivated by the atmosphere, the beautiful natural surroundings, the yukata, the exquisite kaiseki dinner, and of course, the relaxing hot springs. We spent two wonderful and incredibly relaxing days there.
A small tip: I recommend bringing some snacks or familiar food with you, as the ryokan cuisine might not be to everyone's taste.
We had a very good overall experience at this onsen hotel. The atmosphere was relaxing, and we enjoyed our stay very much.
We especially appreciated having an English-speaking staff member available — it made communication much easier and helped us feel more comfortable during our visit.
We stayed in a warm and comfortable tatami room, which included two meals. The hotel offers a convenient shuttle service to and from the station, and the staff were very attentive throughout our stay. The on-site hot spring was excellent; it snowed heavily the day we visited, and soaking in the hot spring while watching the snow fall was truly a magical experience. We also enjoyed the complimentary delicious late-night snack provided in the evening. Additionally, parking is available, which is convenient for those driving.
This hotel service is very in place. Because the road on the mountain is iced, it is impossible to ride forward. There are more than ten kilometers to the hotel and it has begun to go dark. I have to withdraw to the convenience store near the foot of the mountain and call the hotel for help. There is an English-speaking waiter. When the clerk is asked to explain the location to them, Send a car to pick us up at the hotel immediately, and although it was already more than 8 pm when we arrived at the hotel, we still prepared dinner for us! Check out the next day and send us back to facilitate super business pick-up. This kind of hospitality, I will definitely come back next time!
The hotel is not far from the station, about a five-minute drive away. Near the hotel is Tianyi Art Museum whose owner is an artist of traditional Shakuhachi musical instruments. The decoration and details of the hotel are very artistic. Inadvertently found a hotel with a local traditional culture atmosphere. You need to make an appointment if you have a private soup, and you can see the outdoor scenery. Public soups for men and women are separated and served 24 hours a day. The breakfast is delicious and authentic with local specialties. The dinner will provide musical instrument performance and experience. Interesting.
May not come again. The hotel rate is considered pricey because the service did not meet that price standard. We booked a private onsen and found out there is limit number of times you can use onsen. In fact, only 1 person used once at night and in the morning. When we used in the morning, the water is as low as below knee height. After calling the front desk several times, there is still no onsen water. Food is simple, like those we can find in local food restaurant.
It should be regarded as the best hotel in Yixiangbao. It has a history of more than 400 years, but it does not feel old. Several soups are great. The service staff are professional and thoughtful. The small robot in the lobby is super cute. There is a small restaurant on the 19th floor to the entrance and exit of the stone steps, three private rooms, open at 8-11 every night, fried dumplings and ramen are delicious. The people in this place are friendly and hospitable. Udon noodles are local specialties, and each one is delicious; the ancestral stone pot curry rice of the Black Boat House is particularly delicious; Sara's Terrace Arraiya 's package is very homely; Lungo's own roasted coffee is the best to drink, with a bunch of rice cakes is too fragrant! The matcha shop next to the ladder is already very popular, but the clerk is so enthusiastic. When I fell down, I immediately took the first aid kit and ran out to deal with the wound. I was moved! The nearby original gallery is also worth a visit, in a pasture with lots of sheep.
The view was amazing, surrounded by nature, and the rooms were spacious and quiet—it was wonderful.
The food was also very varied and satisfying.
The seafood was especially delicious, and it went down a treat with the alcohol (lol).
The staff were all very friendly, and when I was trying to take a photo from the hallway with Mt. Asama in the background, a staff member called out to me and took the photo for me on his smartphone, making it a pleasant and memorable trip. 🙏
I stayed at this onsen hostel and had a pleasant experience. The location is excellent—very convenient for exploring the area. The staff spoke English, which made communication smooth, and the place had a nice mix of Japanese and Western atmosphere. Everything was clean and comfortable. That said, I was hoping for a more traditional, authentic onsen experience. Still, it’s a great option for travelers looking for comfort and accessibility.
Stayed for 2 nights in early Dec 2024. Booked the mountain view twin room with cypress bath which comes with both dinner and breakfast.
The ryokan styled hotel is located diagonally opposite from the shibukawa bus stop and about 5 mins walk (turn right from the hotel) to the Ikaho stone steps around the mid section of the steps.
The hotel is old ryokan style but well maintained and does not see much wear and tear. The lobby which is on the 3rd floor (ground level) is big. No shoes allowed in the hotel, guests have to deposit their shoes at the entrance. Staff were all friendly and polite though not all can speak well in English. They do go much more to make you feel at home. Yutaka is provided at the lobby.
My room which is located on the 4th floor corner is considered big. Old styled ryokan kind of design but with western bed. Though the room is laid with tatami on the floor but can still hear people walking if they area heavy or run. Corridor noise does filter in as well but muffled. Unblocked view of the mountain as the hotel sits on an elevated hill. I would recommend to stay with mountain view. The cypress bath can fit 2 person but takes a while to fill, I rather go to the public onsen. Besides the usual amenities, they even provide face wash, face moisturiser, etc in the room. Safe box is provided in the room as well. Wifi seems weak. No place in the bathroom however to hang your clothes or towel.
There is an indoor onsen on the first floor and an outdoor one on the 8th floor. The onsen are gender separated. They rotate the male and female onsen on the first floor though both has the same look and facilities. The onsen on the 8th floor has a nice view of the city but no shower facilities. There is a massage chair on the first floor as well.
Breakfast and dinner are served on the 2nd floor. I would not say that this is the best, but definitely delicious and sufficient.
Check in at 3 pm and check out at 10am which I find a bit too early. Hope they can consider to extend.
Overall I would recommend this place to stay if you are coming to ikaho.
Amazing
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9.5/10
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JJoeTmStayed for 2 nights in early Dec 2024. Booked the mountain view twin room with cypress bath which comes with both dinner and breakfast.
The ryokan styled hotel is located diagonally opposite from the shibukawa bus stop and about 5 mins walk (turn right from the hotel) to the Ikaho stone steps around the mid section of the steps.
The hotel is old ryokan style but well maintained and does not see much wear and tear. The lobby which is on the 3rd floor (ground level) is big. No shoes allowed in the hotel, guests have to deposit their shoes at the entrance. Staff were all friendly and polite though not all can speak well in English. They do go much more to make you feel at home. Yutaka is provided at the lobby.
My room which is located on the 4th floor corner is considered big. Old styled ryokan kind of design but with western bed. Though the room is laid with tatami on the floor but can still hear people walking if they area heavy or run. Corridor noise does filter in as well but muffled. Unblocked view of the mountain as the hotel sits on an elevated hill. I would recommend to stay with mountain view. The cypress bath can fit 2 person but takes a while to fill, I rather go to the public onsen. Besides the usual amenities, they even provide face wash, face moisturiser, etc in the room. Safe box is provided in the room as well. Wifi seems weak. No place in the bathroom however to hang your clothes or towel.
There is an indoor onsen on the first floor and an outdoor one on the 8th floor. The onsen are gender separated. They rotate the male and female onsen on the first floor though both has the same look and facilities. The onsen on the 8th floor has a nice view of the city but no shower facilities. There is a massage chair on the first floor as well.
Breakfast and dinner are served on the 2nd floor. I would not say that this is the best, but definitely delicious and sufficient.
Check in at 3 pm and check out at 10am which I find a bit too early. Hope they can consider to extend.
Overall I would recommend this place to stay if you are coming to ikaho.
JJaQwWe stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu.
Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~
GGuest UserI stayed at this onsen hostel and had a pleasant experience. The location is excellent—very convenient for exploring the area. The staff spoke English, which made communication smooth, and the place had a nice mix of Japanese and Western atmosphere. Everything was clean and comfortable. That said, I was hoping for a more traditional, authentic onsen experience. Still, it’s a great option for travelers looking for comfort and accessibility.
LLisa KhThis was our first trip to Japan and our very first ryokan experience, and we absolutely loved it! My husband and I were completely captivated by the atmosphere, the beautiful natural surroundings, the yukata, the exquisite kaiseki dinner, and of course, the relaxing hot springs. We spent two wonderful and incredibly relaxing days there.
A small tip: I recommend bringing some snacks or familiar food with you, as the ryokan cuisine might not be to everyone's taste.
GGuest UserThe location is great, right in front of the Yubatake. The room is quite old, so the toilet, bath, and sink are small, but the steak and tempura for dinner were delicious. I didn't know there was a last shuttle bus from the parking lot, so I arrived after the last one had left, but they arranged an extra bus and got me to the hotel safely. Next time, I'd like to arrive a little earlier and explore Kusatsu.
GGuest UserRoom & vibes
Stayed in a traditional tatami room and it was so Japanese in the best way – futon, tatami smell, the whole ryokan fantasy.
Super cosy, perfect if you’re here to soak, chill, and live your best onsen‑town main‑character life.
Buildings & facilities
Hotel has three blocks, all connected via the main building, so you’ll always pass through it anyway.
Most of the good stuff – hot springs, buffet etc. – is in the Annex building where I stayed, so it was really convenient, just no Yubatake view (that’s only for the main building rooms).
Location & mini shopping zone
They literally have their own shopping area on the first floor of the main building, right by Yubatake and the hot spring street, so you can roll out of the hotel in yukata and start browsing.
Super easy to snack, shop, then hop back into the onsen without feeling like you “went out”.
Transport & walking in snow
There’s a shuttle bus to the nearest public transport stop, so luggage days are easy.
You can walk it in under 10 minutes, but in snow season the road gets icy and crazy slippery, so honestly not recommended unless you trust your shoes (and your balance).
Staff & service energy
Hotel staff are amazing – super friendly and actually proactive.
Besides Japanese and English, some staff speak Mandarin and will just switch to it to help you out, and they’ll even offer to take photos for you before you have the chance to ask, which is perfect for solo or shy travellers.
SSRL13064Excellent service. I will give 10 out of 5 if I could.
There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine.
Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience.
Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously.
There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic.
Ryokan was near the heart of the town and everything was within walking distance.
Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage.
All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.
GGuest UserWonderful experience! Staff were excellent and the perk of having an on site lounge for snacks and drinks was a bonus.
Hotel could explain the request for wearing the provided “room wear” for those unfamiliar with the practice. Once I understood the request it was fun to wander around in the provided clothing!
GGuest UserThis was my first and only stay at a ryokan so I don’t have much to compare it to. I chose this lodging because of the cats and good reviews on the food. The cats were really sweet and I enjoyed playing with them. I have 2 cats of my own so it was really nice. The food was so beautiful and delicious - the mushroom soup at dinner was amazing. I really enjoyed it. The private bath rooms were very convenient and open 24 hrs. I thought the facilities were clean and very pleasant. The location was very close to the central area and a quick walk to all the important sites including the bus station. The only comment I have was in the morning someone was smoking and the smell got ****** into the 2nd floor hallway so maybe more care should be taken to be sure the smoke stays outside. The host was so nice and sweet and I used google translate to ask questions. The matcha madeleines are so tasty I bought a box to take with me.
AAimee AzizThe location of the hotel is actually near to the bus station but because it is elevated therefore it was quite tiring especially when we have luggage. Therefore please book the shuttle bus in advanced. The shuttle also will bring you to the onsen part of the city so its very convenient. It is a nice hotel but a bit old. The hotel and room can use some upgrading. We took the tatami room which is veryy big room. The tatami also is suuper comfortable. The room has no shower in the room. Just a sink and a toilet. So to shower, you will need to go to the onsen at the basement. Its very nice with very warm water to soak in. They also have a gift shop that has the local snacks and souvenirs, kids area and manga corner as well as vending machines. Our room came with breakfast which has all the local delicacies. Super interesting. Overall nice hotel but could use some sprucing up.
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