The room was quite small, and the view from the window was a messy cityscape. You couldn't even see Matsuyama Castle from the room. Both the bedding and breakfast were of mediocre quality, which meant it wasn't great value for money.
However, the location was excellent. From Matsuyama Station, you can take tram line 3 or 5 to Okaido, and the hotel is just a two-minute walk from the tram stop. The hotel is surrounded by various dining options and is very close to department stores.
It is expensive, but it’s worth every single dollar. The hotel located right in the centre of Dogo Onsen. The room is spacious and the view of the city is excellent. The included dinner and breakfast at top notch with excellent service. The service is impeccable!
I stayed for 2 nights
The location is on the top of the main building of Dogo Onsen, so you have to climb up the hill about 400 meters
I ate breakfast and dinner, and the same menu was served for 2 days
Please refer to this when making your decision
There are more restaurants near the shopping street than near Dogo Onsen
It feels a bit far to walk
The steak served in the evening is soft and delicious
It's a bit far from the Dogo Onsen area, so it's hard to get out once you enter, and there aren't many places to walk around.
However, it was nice that they welcomed us by blowing bubbles and giving us a sign when we checked in and checked out.
When I said it was our anniversary, they took pictures and printed them for us as a service.
They even gave us a cake as a service. ㅎㅎ
Overall, the facilities were a bit outdated, but we were able to use the hot spring open-air bath leisurely, and the anniversary private bath service was good.
However, there were a lot of group tourists, so it was inconvenient for breakfast and dinner.
Um... the food seemed to be at the level of a wedding hall buffet.
The friendly staff was nice!
Anyway, there were many other services, so it was good!
Conveniently located near the interchange, with Aeon, Starbucks, and Joyful nearby.
The hotel is new and clean, both the front desk and the room.
I was surprised at the size of the LCD TV.
I was able to connect to YouTube and log in with my Hulu account, and the free Wi-Fi in the building was stress-free, fast, and very comfortable.
The large public bath on the first floor was also clean, spacious, and comfortable.
I would like to use it again if I have the opportunity.
The location is excellent, as it's right next to the Dogo Onsen Main Building.
I was traveling alone, but the single room was larger and more comfortable than I expected, and it even had a massage chair that helped me relieve the fatigue of my travels.
The hot springs were great, and the breakfast had a wide variety of dishes and was delicious.
The all-you-can-drink mandarin juice was a nice touch.
I was very satisfied with the hotel in every way.
Nice location. It's just like an ordinary Japanese hot spring hotel, the highlight is the hot spring pool on the top floor, where you can look up at the stars at night. The dinner was average (felt like a group meal). As other reviews suggested, if you don't have a meal package, you can go to the hot spring street to eat and you might have a better experience.
This is my second time staying at this hotel and am extremely pleased to be a returning customer. I finished a big tour of Shikoku by bike in the last 13 days with a friend now just returned to the same hotel for a couple of relaxing days before heading back home.
This hotel is at the heart of the Dogo district with great amenities, very friendly staff and top quality services. I’d like to thank two of the hotel staff, Medo Shuhei and Jay whom have been very helpful to assist our stay during our trip. I have no hesitation to recommend this hotel to my friends and would be more than happy to stay in the same hotel next time visiting Matsuyama.
If you're traveling to Matsuyama, I highly recommend the Candeo Hotel.
It's right next to the Okaido shopping arcade and less than 100 meters from the free airport shuttle bus stop, making it incredibly convenient.
The onsen on the 13th floor is small, but it includes an open-air bath and sauna. I used it twice daily, and it was free. The breakfast buffet was clean and delicious.
The tram stop is right in front, so you can catch a cabanas anywhere.
On the outskirts of Songshan City, it is very quiet, and the car goes to the big street for 15 minutes. The dinner package is simple, the sashimi is good, the drink buffet, the wine adds extra money, a total of 14 rooms, some rooms have their own hot springs. On the balcony. There is a Chinese guy in the store who is very convenient to communicate. The surrounding facilities are almost the same, there is no supporting facilities, a hotel on the roadside is only open until the afternoon, dinner is recommended at the hotel, there are chess mahjong, table tennis and so on. Bus 52 can go to the city and Songshan Airport every hour. If you want to soak in the hot springs, it is still quite suitable.
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24 reviews
7.9/10
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9.0/10
Great
DDaily happyDuring my recent trip to Japan, I had the pleasure of staying at a hotel that also serves as a wedding venue and from the moment I arrived, the level of service was simply impeccable. The staff were not only gracious and professional, but also went out of their way to assist me at every turn, despite my lack of Japanese language skills. Their warm hospitality left a lasting impression and made me feel truly welcomed and cared for.
Though the room was compact, it was exceptionally clean and thoughtfully arranged. As a solo traveler, I found the space more than sufficient — cozy, comfortable, and a fantastic value for the price. It truly struck the perfect balance between affordability and quality.
A special mention goes to the amenities: the hotel provides a well-stocked amenity station at the reception, where guests can freely pick up whatever they need a detail that reflects the hotel’s attention to guest convenience.
While the location is a little removed from the city center, this wasn’t an issue at all for me, as I had a rental car. The added bonus? Free parking on-site, which made my stay even more convenient and budget-friendly.
Overall, this hotel exceeded my expectations in so many ways. With its blend of elegant ambiance, exceptional service, and thoughtful touches, it became a peaceful and comfortable base for my journey — one I would gladly return to and wholeheartedly recommend to fellow travelers.
GGuest UserWe wanted to experience Dogo Onsen and this was a great choice (albeit expensive because it was a holiday weekend). The hotel is lovely and the service is beyond excellent. The staff was super kind as we are English speakers. Plus, we really enjoyed the hotels onsens better than the ones in town (the Dogo Onsen is being renovated and only one room was open for each gender; the same was the case with the Annex). The hotels onsens were lovely and the private outdoor onsen was a really lovely experience. We also took advantage of their convenient bus service into town although it’s only a 10 minute walk and we walked multiple times. Highly recommend!
CChin PangThis is my second time staying at this hotel and am extremely pleased to be a returning customer. I finished a big tour of Shikoku by bike in the last 13 days with a friend now just returned to the same hotel for a couple of relaxing days before heading back home.
This hotel is at the heart of the Dogo district with great amenities, very friendly staff and top quality services. I’d like to thank two of the hotel staff, Medo Shuhei and Jay whom have been very helpful to assist our stay during our trip. I have no hesitation to recommend this hotel to my friends and would be more than happy to stay in the same hotel next time visiting Matsuyama.
GGuest UserThe location is excellent, as it's right next to the Dogo Onsen Main Building.
I was traveling alone, but the single room was larger and more comfortable than I expected, and it even had a massage chair that helped me relieve the fatigue of my travels.
The hot springs were great, and the breakfast had a wide variety of dishes and was delicious.
The all-you-can-drink mandarin juice was a nice touch.
I was very satisfied with the hotel in every way.
RRayRayChanIt is expensive, but it’s worth every single dollar. The hotel located right in the centre of Dogo Onsen. The room is spacious and the view of the city is excellent. The included dinner and breakfast at top notch with excellent service. The service is impeccable!
AAnonymous UserAttention Henro sama! Perfect stay almost across street from T49. I had walked that day from T46. Onsen use included with hotel stay. Onsen water hot and alkaline slimy, my legs feel so much better after an evening and a morning soak. Breakfast was of wide selection, very satisfying. Stand up shower stall a bonus! Drip coffee machine in room also a nice touch. Very smart, modern hotel.
Oopendoor97The room was quite small, and the view from the window was a messy cityscape. You couldn't even see Matsuyama Castle from the room. Both the bedding and breakfast were of mediocre quality, which meant it wasn't great value for money.
However, the location was excellent. From Matsuyama Station, you can take tram line 3 or 5 to Okaido, and the hotel is just a two-minute walk from the tram stop. The hotel is surrounded by various dining options and is very close to department stores.
GGuest UserConveniently located near the interchange, with Aeon, Starbucks, and Joyful nearby.
The hotel is new and clean, both the front desk and the room.
I was surprised at the size of the LCD TV.
I was able to connect to YouTube and log in with my Hulu account, and the free Wi-Fi in the building was stress-free, fast, and very comfortable.
The large public bath on the first floor was also clean, spacious, and comfortable.
I would like to use it again if I have the opportunity.
GGuest UserIf you're traveling to Matsuyama, I highly recommend the Candeo Hotel.
It's right next to the Okaido shopping arcade and less than 100 meters from the free airport shuttle bus stop, making it incredibly convenient.
The onsen on the 13th floor is small, but it includes an open-air bath and sauna. I used it twice daily, and it was free. The breakfast buffet was clean and delicious.
The tram stop is right in front, so you can catch a cabanas anywhere.
GGuest UserThe hotel facilities are clean and the service is excellent. I went to the large bath on the first floor around 9:30 am and used it alone. Open-air bath is good. The hotel has shampoo, conditioner, body cleaner, skin and lotion. Next time I come to Matsuyama, I want to stay again. I have a good rest. The hotel key is not a card key, but a key ㅋ
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