Hot Springs Hotels in West Java, Indonesia

Great room & ambience, very closed to shop centre in Karawang, just walk in. We are 4, booked 2(two) bedrooms with connection door, for 2(two) nights, between Jan 12-14, 2026. The front officer was helping to find the rooms & he gave us the best city view. Thanks for that. Unfortunately, they provided stains towels (& tears edges) at the bathroom. Also the makeup room service was coming in, without notice/signed hanging on the door, knocked the door & tried to get inside when I was in bathroom. Need to decline them until I finished taking a shower. They changed the bedsheets also with stains on blanket covers & (again) stains towels. It smells clean, so we just used it. Also, the shower drains were not working well, reported to the hospitality cleaner. They were also pretty good cleaning the room overall, it just the amenities, also the bedsheets needs to be upgraded - not really nice to see for 4stars hotel. The restaurant was OK, my husband spent 400K IDR for 2 portions of meals (soto & rice), drinks, & snacks/camilan. And I don’t understand , why they provided us 3(three) cups for toothbrushes, instead of 4. Never mind, it’s only my son using it. They just need to respect a little bit more for their guests with a proper amenities, which didn’t reflect the hotel values.

For the toilet, it would be better to have another curtain because we brought family, including children, and the sandblasted glass is still quite transparent. That's the only feedback.

Giod staff and good for staycation in this place, you can enjoy hot spring

It was an amazing experience staying at the loft...the bedsheets was sparkling clean...towel were still in white colour even some other hotels still used even it had already turned into greyish... The view from our room.. is amazing...we can see the whole town

rather new hotel in Garut, overall is good, not the best, but not bad either. room come with breakfast, the breakfast is quite nice. Many option from cereal, main course, bread and pattiserie, juice, milk and also coffee and tea the room itself is new, but build quality is not good. the tile is break on some parts, and you can hear person above you walking in the night. room amenities is good. but why only 1 sachet of coffee ? this room is for 2 person -- swimming pool, and hot water batch is nice like most of hotel near cipanas garut. the only challenge in my opinion is how to maintain the quality of the hotel. it is new, but i do not know in a few years ahead if it is not maintain. *please check the flooring and the toilet.

This is the third time my family and I have had a staycation at JSI Resort. The reasons are its strategic location, spacious grounds with lots of green open spaces, and how incredibly kid-friendly it is. - The rooms are comfortable and clean. - There's a swimming pool, a super large playground, a mini zoo, and we can even play in the river. - The breakfast buffet is incredibly delicious and complete.

Pleasant experience. Great view. The room was nice and clean. The staff was friendly

New with well appointed big room, with complete aminities in room. The hotel facilities also good. Service is very attentive.

The best hotel experience in Karawang, the room, the service, the food, the facilities. Will be back again for sure

Extremely, extremely comfortable! My wife and I absolutely loved this hotel, especially for a honeymoon couple like us. The morning view of the mountains is absolutely breathtaking. Highly recommend!