Hot spring Hotels in Quebec, Canada

Facilities: Before going there, I heard that the facilities might be old, but in fact they are fine and worth experiencing. Environment: The location is excellent and the hotel atmosphere is very suitable for travel check-in Service: Very considerate, there will be staff who will give business cards when checking in to contact you for help and service needs.

The hotel used cheap cotton swabs, which were completely useless. The head of the cotton swab fell into my ear. The nonchalant attitude of the hotel front desk made me furious. I spent a whole night in the pharmacy and the hospital. My child's birthday dinner was ruined by them. There was no apology or regret afterwards. What's more outrageous is that when I checked out, I found that the bill had an extra adult meal fee. When I asked the reason, they said someone asked for it and asked to include it in our 320 room fee. What kind of operation is this? I said why didn't you call us to ask. I asked who it was, and they said they didn't know. Anyway, if someone asked for it, we added it. What kind of hotel management is this? It's so easy to get breakfast for free... And I lost a black scarf in the hotel. I called halfway to ask if they found it. The front desk said yes, yes, you can come and get it anytime. I confirmed all the details of the scarf on the phone, and drove back for 1 hour to give me a gray one. ***Color blindness. This is the worst hotel experience I have ever stayed in.

MANY positives: The grounds were beautifully maintained, however, even equipped with ambient lighting for night-time walking. The flowing creek was well-viewed from bridge-walking paths. There was a charming, rustic, old-fashioned feel to the place. Staff were very friendly. Food at our supper was gourmet, beautifully presented and delicious. The breakfast buffet for Sunday morning was an excellent variety, quality and freshness. Service was efficient, friendly, bilingual (English-French). The décor was tasteful for Christmas - winter themes. Horse-drawn wagon rides, snowshoeing and other winter activities were possible. A nice (though somewhat pricey for the room) getaway. Only ONE negative: After seeing the photos on the website (which showed the more modern suites, I am guessing), our room was more than adequate but decidedly 'tired' and needing a refreshing. We realize there are different accommodations available in different lodges, but I was disappointed by our two-Queen bed room. It did not look anything like anything I saw on the Baluchon website.

The location is very good, the surrounding supermarkets, restaurants, coffee shops and cafeterias are all available; the hotel has a simple and elegant design, and the environment is excellent; even during the epidemic, the breakfast is also very good!

Just returned from Tremblant for a family celebration and stayed at HIE for a night. We arrived early on Saturday around noon and although check-in is at 4pm, we were able to check-in right away (room was ready) but more importantly, we were also able to use the parking facility right away (22$ for the day). Parking is easy access and underground. We had booked a 1 bedroom suite (separate bedroom) with full kitchenette, full fridge, sink, microwave, Keurig coffeemaker, fireplace, large flat screen TV (another TV in bedroom). Great, clean, functional suite. Hotel also has an outdoor pool which unfortunately had just been closed for the season. Hotel is in a great location, just at the base of the Tremblant village, close to all the restaurants, bars and shop. A short 5-10 mins stroll to the top of the hill. Only small negative would be that although there is a breakfast included in the price, the room is fairly small and with the number of guests trying to grab food at the same time, it was a bit chaotic. Otherwise, it was a good weekend stay overall.

There are 2 things this hotel has going for it...the Koena Spa and Kota restaurant. Other than that, the property is tired and dated, and the staff is sp**** and unable to solve the simplest issues. I booked a weekend getaway for myself and 2 friend. We booked a suite with 2 queen beds for our stay and made reservations with Koena spa. This was a Saturday overnight stay. The room was satisfactory for our purposes however the hallways were dingy and the room doors all the way down the hallways were damaged and peeling. One of the elevators was not aligning on the floors so you had to be careful not to trip when stepping in or out. Also, the front desk staff was not super welcoming or engaging. I have stayed at several other Doubletree properties and there is usually a warm welcome (including warm cookies) and that was not the case at all at this location. The room itself was clean but dated circa early 2000s. I stayed at this hotel a decade ago when it was an independent property and the decor/furniture has not changed a bit. When we arrived back from dinner, neither tv worked in the suite. One didn't even have power. We tried to contact the front desk from the room phone several times with no answer. Finally, I went down to the desk and the desk agent had no idea what to do to help as she indicated the maintenance staff was gone for the day. She offered batteries for the remote, which was not the issue. She noted the room number and indicated someone would look at it the next day...we were only staying one night. The location is excellent due to the adjacent Koena Spa. A quick trip down the elevator and you are right there at the spa entrance. A relaxing experience spending the whole day in the hot-cold cycles. In the lobby, the Japanese fusion restaurant, Kota, is another bonus. Great food and service. The bartender was very engaging and fun and the wait staff was excellent. Delicious menu and a beautiful terrace overlooking the spa deck and sunset. Overall, the spa and restaurant balanced out the tired hotel and subpar service. If you can book a promo for $150 or less it's fine. Otherwise, I would look at an Ottawa hotel.

Booked the biggest room type with private spa for my partner’s birthday. I was concerned with all the negative reviews (saw them after booking) and while it started out iffy, the staff really went over and above and redeemed the whole experience. Got to our room, which we booked specifically lakeside to enjoy the sunrise in the private hot tub. I called 72 hours in advance to make sure we would be assigned a room with a functional spa, and then 24 hours in advance to specifically ask that the spa be cleaned prior to our arrival (should be a given but it isn’t the case). Upon arrival, we found the spa to have murkey water, hair clip inside, band-aids, etc. We asked to have it cleaned and they say only the day crew does that (our check in is at 4 and the staff already left by 5). They called our room with an offer to reimburse 130$ with late check out. We refused. They said they’d work on a solution and found us another room with same amenities, but smaller. They even still offered with that the late check out and 130. We took it. So, while you have to argue and not take the first offer, it ended up working out - they were willing to go into problem-solving mode. The room was extremely clean, the fireplace is such a great addition for the winter. Really a cool, calm and modern vibe. I have to say that the reception desk staff was lovely, welcoming, and warm. The restaurant staff were also professional - and a bit mortified that there were consistently screaming children (this resort does not seem to be geared towards children at all but there were many children around, maybe because of winter break?). This is out of their control. The food was great, unlike other reviews, it was tasty, warm. By the way - Yes, it is expensive there. This is not a budget-friendly escapade. IMPORTANT POINT: I will say that the people picking up the phone when you call to either make a reservation or ask questions are really rude. I’ve seen other reviews say this, and I concur. It seems to be people working from home (I can hear cartoons and their children in the background) and they seem completely exasperated and over it. However, while I was at the reception desk, I saw some of them taking reservations too and boy were they all wonderful at the desks (both at Emotion and Evolution). All this to say, if your first encounter over the phone is less than stellar, don’t be discouraged. Esterel should really do something about that though, because it’s details like this that makes or breaks a first impression.

I’m so thrilled with my stumble upon Montfort. The history of the magnificent building was what first awestruck us. It’s just breathtaking. Everything exceeded my expectations. Everything was so clean, the staff were genuine, welcoming, and accommodating (everyone seemed very happy). We don’t speak much French but communication was never a problem. The amenities like the giant rooftop hot tub, REAL breakfast, and the spa included in your stay absolutely blew me away. I could go on about the spa for days; clean, spacious, luxurious. I couldn’t believe I was paying the same for this absolutely perfect hotel stay as I did for any of the other hotels on our trip. Affordable. Comfortable. Outstanding!!

This hotel and conference center has everything you need to enjoy a night or weekend ! From the beautiful wooded area , enormous parking lots to the super friendly staff at check in and throughout your stay ! The rooms are huge , spotless and so modern with Nespresso coffee machine and capsules to enjoy ! The Tomahawk restaurant is beautiful and it is where the Buffet Breakfast is served ,,, not included in the room price but so affordable and half price for children ! The Pub is also very nice serving Lunch and drinks ! Heated Pool is super with Spa Jacuzzi baths right beside it ! I can go on and on … I / We will definitely return to this Resort !

Facilities: Before going there, I heard that the facilities might be old, but in fact they are fine and worth experiencing. Environment: The location is excellent and the hotel atmosphere is very suitable for travel check-in Service: Very considerate, there will be staff who will give business cards when checking in to contact you for help and service needs.

MANY positives: The grounds were beautifully maintained, however, even equipped with ambient lighting for night-time walking. The flowing creek was well-viewed from bridge-walking paths. There was a charming, rustic, old-fashioned feel to the place. Staff were very friendly. Food at our supper was gourmet, beautifully presented and delicious. The breakfast buffet for Sunday morning was an excellent variety, quality and freshness. Service was efficient, friendly, bilingual (English-French). The décor was tasteful for Christmas - winter themes. Horse-drawn wagon rides, snowshoeing and other winter activities were possible. A nice (though somewhat pricey for the room) getaway. Only ONE negative: After seeing the photos on the website (which showed the more modern suites, I am guessing), our room was more than adequate but decidedly 'tired' and needing a refreshing. We realize there are different accommodations available in different lodges, but I was disappointed by our two-Queen bed room. It did not look anything like anything I saw on the Baluchon website.

MANY positives: The grounds were beautifully maintained, however, even equipped with ambient lighting for night-time walking. The flowing creek was well-viewed from bridge-walking paths. There was a charming, rustic, old-fashioned feel to the place. Staff were very friendly. Food at our supper was gourmet, beautifully presented and delicious. The breakfast buffet for Sunday morning was an excellent variety, quality and freshness. Service was efficient, friendly, bilingual (English-French). The décor was tasteful for Christmas - winter themes. Horse-drawn wagon rides, snowshoeing and other winter activities were possible. A nice (though somewhat pricey for the room) getaway. Only ONE negative: After seeing the photos on the website (which showed the more modern suites, I am guessing), our room was more than adequate but decidedly 'tired' and needing a refreshing. We realize there are different accommodations available in different lodges, but I was disappointed by our two-Queen bed room. It did not look anything like anything I saw on the Baluchon website.