The guy at the reception was rude.
Because I'm vegan I ordered food from uber as their restaurant didn't have vegan options that I was sure about.
The guy read on the food bag I ordered and asked me why do you eat plastic charge which was mentioned apart from my main dish by the restaurant.
So happy with the hotel. Location was ideal and had some great views of the surrounding area. Room was spacious as well as comfortable! This was way above my expectation. It seems the hotel has been recently renovated which enhanced the experience too
I stayed for 2 nights at the NH Atlanta Rotterdam, and it was an overall pleasant experience. The hotel is perfectly located in the heart of Rotterdam, making it incredibly convenient for both business and leisure travelers. The proximity to major attractions and public transport hubs was a significant advantage.
The location: superb
15 mins on foot from the Rotterdam Centraal Station / 8 mins by Tram
The metro station Eendrachtsplein is just right next to the hotel, and it’s just one stop away from the World Trade Centre.
Walkable distance to the supermarket Albert Heijn or Dirk and the famous shopping areas called Lijnbaan
🛌Room: spacious and nice sound proof, my room is located on the 10th floor, can’t hear any sounds from the street / tram
🫠However improvement is needed for the hygiene, stains are found on the couch and the tv remote control is quite dirty. Can tell either the previous hotel guests had very oily hands/ like to eat chips/ popcorns/ biscuits while using the remote. I had to use the alcohol wipe to clean it before using it🤢
🛀Bathroom: hygiene is acceptable, shower gel, conditioner, shampoo, dryers are provided but not the tooth brush / paste. I brought my own so I didn’t ask for it.
🚿Sufficient water pressure from the shower and the bathtub did help me a lot after a long day.
🥋Bath rope and slippers are provided.
There’re a mini fridge, coffee machine, and an electric water broiler. 🤢however I found there’re some sediments in the broiler so I just brought the bottle water from the supermarket instead.
🍞🥖🥐Breakfast: average to good, a wide selection of pastry, and cheese. With salmon, ham, sausages, scrambled eggs, hard/ soft boiled eggs, yogurts and some grannolas
💁🏻♀️Staff: attentive and kind
- i didn’t wait for too long for check in, waiting time was just around 5 mins, since I arrived at around 12 and I just asked whether my room was ready and the reception was kind to help me to see whether early check in was possible! Lucky me, I could get my room earlier.
- The reception also helped me to receive my delivery and stored it for me until I returned to the hotel. Thank you so much for helping me out.
🫤The day before the last day, I checked with the counter at the breakfast receptionist that she said she didn’t find my record for the breakfast on my last day (the check out day), she advised me to purchase for the extra breakfast, if I wanted. However, when I looked at my hotel booking that it’s included. so if you are also booked with the breakfast, make sure you double check with them.
I’m in love with this hotel. This time had just a basic room with no view due to fog. But shower in the room with glass . Huge windows and coat atmosphere around is just perfect
The layout of the room, the bed and the desk are a bit strange, and the shower in the bathroom has no curtain. However, the Dutch can't play by the rules. It's on the 91011th floor of a building. The 12th floor is the front desk, which is also the reception for the spa, but some rooms are not in the elevator location of the front desk. It's a bit difficult to find it by going to the 10th floor. The building is next to the train station, which is convenient for travel. Leiden is like a fairy tale kingdom, very unique. It's worth a visit.
I went there for Novotel, but I didn't expect it to be an INN room, and it's far from the city. There's only a gas station in the distance, and no commercial facilities.
Three people stayed in one room, one of which was a sofa bed. The quilt was hard and heavy, and it was very stuffy without turning on the air conditioner.
The highlight of the room was that there was an outdoor swimming pool outside the window, with a good view; there was a cloakroom where you could stack suitcases and sundries, which was very useful.
The staff is friendly, the room is fine, coffee and tea in the room, good beds, two chairs and a desk.
I had asked if there was room for our bikes to be put in, and I had not received any answer, and there was no way to be put in the bikes at night. We set them out outside the hotel with three locks together, the next morning it was found that our bicycle bags with tools and repair material were opened and the stuff was thrown on the ground. Our experience in other hotels is that there is always a place to find for two bikes who are away next morning, think of a meeting room, storage room or the guest's own room.
The room is big and the breakfast is rich in variety. The front desk service is very good. I got wet because of the rain on the day of departure and asked the front desk whether I could delay the check-out by one hour. The front desk agreed very nicely. It was very heartwarming.
Very Good
67 reviews
8.8/10
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8.8/10
Very Good
TTsarskayaI’m in love with this hotel. This time had just a basic room with no view due to fog. But shower in the room with glass . Huge windows and coat atmosphere around is just perfect
肥肥頭仔The location: superb
15 mins on foot from the Rotterdam Centraal Station / 8 mins by Tram
The metro station Eendrachtsplein is just right next to the hotel, and it’s just one stop away from the World Trade Centre.
Walkable distance to the supermarket Albert Heijn or Dirk and the famous shopping areas called Lijnbaan
🛌Room: spacious and nice sound proof, my room is located on the 10th floor, can’t hear any sounds from the street / tram
🫠However improvement is needed for the hygiene, stains are found on the couch and the tv remote control is quite dirty. Can tell either the previous hotel guests had very oily hands/ like to eat chips/ popcorns/ biscuits while using the remote. I had to use the alcohol wipe to clean it before using it🤢
🛀Bathroom: hygiene is acceptable, shower gel, conditioner, shampoo, dryers are provided but not the tooth brush / paste. I brought my own so I didn’t ask for it.
🚿Sufficient water pressure from the shower and the bathtub did help me a lot after a long day.
🥋Bath rope and slippers are provided.
There’re a mini fridge, coffee machine, and an electric water broiler. 🤢however I found there’re some sediments in the broiler so I just brought the bottle water from the supermarket instead.
🍞🥖🥐Breakfast: average to good, a wide selection of pastry, and cheese. With salmon, ham, sausages, scrambled eggs, hard/ soft boiled eggs, yogurts and some grannolas
💁🏻♀️Staff: attentive and kind
- i didn’t wait for too long for check in, waiting time was just around 5 mins, since I arrived at around 12 and I just asked whether my room was ready and the reception was kind to help me to see whether early check in was possible! Lucky me, I could get my room earlier.
- The reception also helped me to receive my delivery and stored it for me until I returned to the hotel. Thank you so much for helping me out.
🫤The day before the last day, I checked with the counter at the breakfast receptionist that she said she didn’t find my record for the breakfast on my last day (the check out day), she advised me to purchase for the extra breakfast, if I wanted. However, when I looked at my hotel booking that it’s included. so if you are also booked with the breakfast, make sure you double check with them.
AAnonymous UserQuite a nice hotel that is very close to the flixbus bus stop. Water pressure and heater are great. The air condition gets quite cold but you can always ask the reception to adjust it. It's an old building so every sound made within the building is amplified. Apart from that it was a very good stay.
GGuest UserSmart hotel in a good location for exploring historical Gouda. Well-equipped and comfortable room - with kettles available (although not in the room as standard). Nice high pressure shower, good aircon, nice, quiet room. I didn't eat in the restaurant but it looked really nice. There was lots of rather strange, slightly unnerving artwork of people eating cheese... The artwork looked AI generated and overall felt cheap and at odds with the rest of the hotel's design.
The hotel made a show about being eco and 'environmental', however the bathroom cups were wrapped in plastic - this is completely needless (no one ever wraps the coffee cups in plastic!).
Worryingly, on check-in the receptionist insisted that I hadn't paid in advance and made me pay on the spot. When I later checked this I found that, as I thought, I HAD indeed paid in advance. To be fair, when I showed her evidence on my phone she immediately initiated a refund, but really - how can that be allowed to happen?? Surely it should all be on the hotel's system. If I hadn't spotted the mistake I would have paid twice. Not impressed!
LLuoluohebaobaoThe layout of the room, the bed and the desk are a bit strange, and the shower in the bathroom has no curtain. However, the Dutch can't play by the rules. It's on the 91011th floor of a building. The 12th floor is the front desk, which is also the reception for the spa, but some rooms are not in the elevator location of the front desk. It's a bit difficult to find it by going to the 10th floor. The building is next to the train station, which is convenient for travel. Leiden is like a fairy tale kingdom, very unique. It's worth a visit.
IIn SanThis is such a nice hotel to stay no matter you are a business traveler, solo traveler or with a family. The lounge and workspace suit all these types and help you to relaxed! A very central location with walkable distance to the Rotterdam Centraal Station, The Market and the harbour side.
You will be surprised that they have a nice exercise area! Their breakfast is also nice for those who have tight schedule in the morning or simply wanna chill at the lounge.
If you are a person who cares for saving our planet or a design lover, you will love this hotel. USUAL cares about the impact of their building materials and daily products on the environment and do good job in recycling as well. You can tell from their interior design of their entire hotel. And it’s fun to find out how many “U” they hide in all the design details!
Have fun and enjoy your stay there like me!
LLThe location is great , close to city Center and museum, just 2 minutes walk from the closest tram station to get off.
Thought there is a restaurant in hotel from the photos but indeed just a dinning area together with the front desk area which only provides breakfast.
Large room, bed and toilet are clean , kitchen is good too if you wish to cook, more homie feelings to stay in here, but the sofa in my room was having some stains.
Also the room is quite (no noise from outside) , feeling secured too as solo traveller. Originally thought the washer is inside my room, but actually are all in the public washer & dryer room, tho 24 hours open, btw no washing powder provided you need to bring or buy yourself. Still good for long-trip traveller.
Overall is not a bad stay with this location and room size , maybe not the best but still worth the prize
GGuest UserThe guy at the reception was rude.
Because I'm vegan I ordered food from uber as their restaurant didn't have vegan options that I was sure about.
The guy read on the food bag I ordered and asked me why do you eat plastic charge which was mentioned apart from my main dish by the restaurant.
KKaterynaDThe hotel is located near Corpus. Parking is paid 17.5 euros. The room was stuffy. The air conditioner did not work. The bed was comfortable. The light bulb in the bathroom was constantly flickering. A bit dark.
It's okay to spend a couple of nights. The photos on Trip correspond to reality.
SSven JohansonI reserved a hotel with bath inside the room. When we arrived it was farely busy in the hotel due to the check in times. We waited for 20 minutes to check in and were told we got upgraded to a wellness room with a sauna. We took a walk along the beach which is litteraly in front of the hotel and we enjoyed a nice jacuzzi and sauna the rest of the evening. With a stunning view along the beach and city.
Yes it was pricey! And parking in front of the hotel is 25€ per day or 6,50€ per hour which is really expensive (the hotel cant do anything about the parking fees because of the government, but maybe public transport is an option for you)
Pricey, but absolutely worth every penny.
And dont forget you get access to their own wellness included with your room!
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