4-Star Hotels in Riau Islands, Indonesia

I requested three single beds as I was traveling with 3 friends. The hotel room very spacious and I truly enjoyed my stay. The hotel breakfast was excellent, with many choices that fully satisfied my appetite. I was pleasantly surprised to find instant fried dishes, a white chocolate fountain, and even ice cream are also one of the breakfast choices for you.

Overall, we enjoyed our stay. The only disappointment was that I had requested a little surprise for my wife's birthday, but it did not happened, not sure if the booking agent didn't convey this request. When I entered our room, there's no decor or even a birthday card (the least I'm expecting). It was during the Barbecue Buffet dinner (Friday 22/8/25) that the chef asked me if the buffet spread was good or if we had any special request meal that I told him that we were here to celebrate my wife's birthday, and he went out of his way to surprise my wife with a birthday cake and song. We would like to extend our greatest gratitude to the F&B team as well as the concierge team for the wonderful service.

Hotel is located just infront of Nagoya Hill Shopping Mall, walk fm back gate will reach within 3 mins. Breakfast was nice but 2 days served the same food. Shall hv change the menu, if not guess stay more than 2 days will find the food boring. Hotel massage n spa was good, me n friend enjoy it. Price same as others. Room was clean n TV got netflix. The only bad thing is the room we got no view… as our room on 3rd floor can see the 2 floor latch right infront of our window. Overall still give 5*

We had a pleasant stay at this hotel. The room was spacious and very clean, which made our stay comfortable. Service was great — we requested extra towels and received them promptly. Check-in was quick and smooth, with friendly staff at the front desk. We also ordered food delivery during our stay, and the reception kindly received it on our behalf. Overall, a very convenient and enjoyable experience!

Have a memorable experience staying in Brevely Hotel Batam on my recent trip with friends. Must say room is huge for deluxe King and staff are super friendly.Daily breakfast with average options but food are delicious.unfortunatly pool is under renovation. Overall is a present stay in this hotel will surely recommend friends to experience the stay

I would like to extend my sincere appreciation for the wonderful service I received during my recent stay at Harris Batam Centre Hotel From 27Jul till 29Jul2025. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spotless, the facilities were excellent, and every request I made was handled with professionalism and genuine care. Special thanks to all your staff especially to your GRO Ms Trestha for going above and beyond to ensure my comfort. It’s clear that all your teams efforts (Fauzi, Lily, Rios, JoJo, Michael) is committed to delivering outstanding hospitality. I will not hesitate to recommend Harris Batam Centre again to others and look forward to returning in the future. Thank you once again for a truly memorable experience. Sincerely, Haron Hussin In 27 July 2025, Out 29 July 2025 Room Number – 515

Had a short last-minute 1 night stay. Staff service was excellent. Friendly and always ready to assist. They even set up an anniversary surprise. Thumbs up to Trip.com and Nagoya Hill Hotel.

Good service from reception staff. Housekeeping request attended to promptly. Friendly service in restaurant for dinner. Breakfast had plenty of choices, mix of east and western food. Good location. Many eating options and convenience stores nearby. Brand new hotel so room was in great condition, very comfortable. Hope managment maintains this standard. Room doors could be soundproofed better as morning prayers from nearby mosque and other guests talking in the open hallway were disruptive late at night and early morning.

We are happy stay in Swiss Belhotel Batam, the room is big and spacious. Room & toilet are clean. Room service is good. The Breakfast is more choice and delicious. The staff are kind n helpful. Overall is very Good. Will come back and here again. Highly recommended.

We are newly married couple, so we have a short gateway from Singapore. We requested to have some special decorations on the bed and they did it, so lovely. They allow us to keep luggage before and after our check in timing. The receptionist is nice and friendly. Breakfast is order when you check in, given some choice and we choose American Breakfast, and surprisingly they have salad and dessert buffet as well. Food is quite okay. We book the spa (20% discount), they arrange us for couple room even we book different massage. Enjoyable spa time. The only bad things happen is the mosquitoes, as the lobby is open air space and when we waiting the registration and luggage storage, my husband get bitten more than 5 times. Thanks God we didn't open the door for long time, so nothing happened in our room. Location is near the Santorini, walking distance 7mins, got food near by there also.