the call center in Egypt were very rude hang up on me , the second call to confirm reservation they are unhelpful and took them 18 min to confirm simple thing
they kept me on hold for simple thing, they were unhelpful without any knowledge about hotel booking and rooms
one of our rooms 631 a/c was not working
very disappointed with hilton this time
to be fair, the reception disk T HILTON aqaba were very nice and helpful and tried to compensate us
The hotel is sweet and tidy and respected staff
To be honest, the first thing that came in was the towels and the beds had hair.
And the piano in the bathroom isn't added to it.
We told them, they immediately cleaned everything.
A luxurious hotel! Freshly renovated and furnished! The hotel smells amazing! The bed linens are amazing, and there's a pillow menu. The beach is gorgeous with white sand, but the water is refreshing. Amazing breakfasts and dinners at the restaurant. The tiramisu is better than in the dessert's homeland. I needed a thermometer, and a hotel medic came to the rescue and gave me a quick checkup. Thank you for your concern!
The hotel is generally excellent, but a little tired. It is worth considering: in winter the swimming pools are open until sunset, there is an indoor jacuzzi and baths (separate for men and women; open until 23:00). You can bring one bottle of alcohol and sealed grocery items into the hotel. You cannot bring food from restaurants outside the hotel.
Beautiful hotel close to the city center but there is not much to do there.
The hotel is a haven of peace where you are cut off from the world, you dress as you wish which is not necessarily the case outside.
The private beach is small, too bad we can't access the other hotels (walls delimit the hotels)
Small swimming area due to all boats passing nearby.
For a 5* the curtains with holes are average.
Otherwise everything else is great.
The breakfast buffet is huge and varied. The restaurants, on the other hand, are expensive and not great compared to the quality in the city center. They should have created a self-catering restaurant like in the morning.
First of all, I live in both Bubble and UFO. They both belong to the Luxotel camp and share the lobby and restaurant together. So it can be compared that the good thing is that the camp is beautiful and the room is a relatively luxurious tent. The air conditioner is warm and cold. Self-control, Bubble has hot water but I didn’t have hot water when I took a bath in UFO (washed within the time they stipulated), breakfast and dinner buffet are included in it, the food is very rich, and there are restaurants that can be ordered all day during the day But the food is very average, but it is understandable because most of the guests go out to play during the day. Because of the structure, Bubble needs to be blown by air all the time, so it is noisier than UFO, but it is brighter because it is basically transparent and more One room, UFO is like a tent, and it feels more solid. When it rained heavily on the first night in Bubble, a little rain still seeped in. This is not good or bad, it depends on personal preference
Let me talk about the points to pay attention to. First of all, it is a place that defrauds tourists. The drinks in the restaurant are all above 3JD, which is equivalent to 30 yuan for a bottle of Coke, and a plate of the simplest pasta costs more than 100 yuan. If you If you want to exchange money, the exchange rate given by the hotel is much lower than outside, because the hotel is in the desert, unless you are driving a four-wheel drive SUV, don't follow the navigation to drive inside! There is their meeting point at the motorway exit closest to the hotel, park there and let them pick you up! I was so focused on driving that I didn’t notice this, and as a result, I drove the car into the desert and ran aground according to the navigation. I called them to ask them to rescue them, but they insisted that I send them the location by WhatsApp. I said I didn’t even have it. How to send it to you! I explained several times that I used googlemap to get here from Petra, and now I am 10 minutes away from you, which is 4.7 kilometers away (Figure 4). You can follow the navigation on googlemap and walk backwards to find me, wouldn’t it be good? ! But they refused to listen to them, and asked me to send the address over and over again. After more than an hour, I gave up waiting and started hiking in the desert for more than one kilometer. I found a car and rescued me. A driver from another camp and his car The Russian tourist helped dig my car tires out of the sand and helped me drive the car to a place where I could see the camp, the big Russian guy asked me where I was from, I said China, then he said Russia and China We have always been good friends 👏, so cute! I finally arrived at the camp just like surviving in the wilderness, but no one cared about how I saved myself in the end! ? And complained that two cars lined up to find me! ? Because that afternoon I also arranged to see the performance on the train (included in the Jordan pass), which is actually not far from their meeting place. I want to pick up and drop off at the hotel because I don’t dare to drive anymore. They I asked for 40JD in cash, and I didn’t allow it to be recorded in the room. You know, I also asked for 40JD in cash when I traveled the next day. I said that I really only have 37JD left, and the driver said that’s ok, please take it carefully.
The cost to the store was about 300 higher than the scheduled price. Fortunately, we were trapped in the epidemic and couldn't return to the country, so we drove to Aqaba by the way to play, and the whole thing was fine.
GGuest UserFirst of all, I live in both Bubble and UFO. They both belong to the Luxotel camp and share the lobby and restaurant together. So it can be compared that the good thing is that the camp is beautiful and the room is a relatively luxurious tent. The air conditioner is warm and cold. Self-control, Bubble has hot water but I didn’t have hot water when I took a bath in UFO (washed within the time they stipulated), breakfast and dinner buffet are included in it, the food is very rich, and there are restaurants that can be ordered all day during the day But the food is very average, but it is understandable because most of the guests go out to play during the day. Because of the structure, Bubble needs to be blown by air all the time, so it is noisier than UFO, but it is brighter because it is basically transparent and more One room, UFO is like a tent, and it feels more solid. When it rained heavily on the first night in Bubble, a little rain still seeped in. This is not good or bad, it depends on personal preference
Let me talk about the points to pay attention to. First of all, it is a place that defrauds tourists. The drinks in the restaurant are all above 3JD, which is equivalent to 30 yuan for a bottle of Coke, and a plate of the simplest pasta costs more than 100 yuan. If you If you want to exchange money, the exchange rate given by the hotel is much lower than outside, because the hotel is in the desert, unless you are driving a four-wheel drive SUV, don't follow the navigation to drive inside! There is their meeting point at the motorway exit closest to the hotel, park there and let them pick you up! I was so focused on driving that I didn’t notice this, and as a result, I drove the car into the desert and ran aground according to the navigation. I called them to ask them to rescue them, but they insisted that I send them the location by WhatsApp. I said I didn’t even have it. How to send it to you! I explained several times that I used googlemap to get here from Petra, and now I am 10 minutes away from you, which is 4.7 kilometers away (Figure 4). You can follow the navigation on googlemap and walk backwards to find me, wouldn’t it be good? ! But they refused to listen to them, and asked me to send the address over and over again. After more than an hour, I gave up waiting and started hiking in the desert for more than one kilometer. I found a car and rescued me. A driver from another camp and his car The Russian tourist helped dig my car tires out of the sand and helped me drive the car to a place where I could see the camp, the big Russian guy asked me where I was from, I said China, then he said Russia and China We have always been good friends 👏, so cute! I finally arrived at the camp just like surviving in the wilderness, but no one cared about how I saved myself in the end! ? And complained that two cars lined up to find me! ? Because that afternoon I also arranged to see the performance on the train (included in the Jordan pass), which is actually not far from their meeting place. I want to pick up and drop off at the hotel because I don’t dare to drive anymore. They I asked for 40JD in cash, and I didn’t allow it to be recorded in the room. You know, I also asked for 40JD in cash when I traveled the next day. I said that I really only have 37JD left, and the driver said that’s ok, please take it carefully.
AArtemThe hotel is generally excellent, but a little tired. It is worth considering: in winter the swimming pools are open until sunset, there is an indoor jacuzzi and baths (separate for men and women; open until 23:00). You can bring one bottle of alcohol and sealed grocery items into the hotel. You cannot bring food from restaurants outside the hotel.
GGuest UserThe cost to the store was about 300 higher than the scheduled price. Fortunately, we were trapped in the epidemic and couldn't return to the country, so we drove to Aqaba by the way to play, and the whole thing was fine.
GGuest UserBeautiful hotel close to the city center but there is not much to do there.
The hotel is a haven of peace where you are cut off from the world, you dress as you wish which is not necessarily the case outside.
The private beach is small, too bad we can't access the other hotels (walls delimit the hotels)
Small swimming area due to all boats passing nearby.
For a 5* the curtains with holes are average.
Otherwise everything else is great.
The breakfast buffet is huge and varied. The restaurants, on the other hand, are expensive and not great compared to the quality in the city center. They should have created a self-catering restaurant like in the morning.
ВВиталийАA luxurious hotel! Freshly renovated and furnished! The hotel smells amazing! The bed linens are amazing, and there's a pillow menu. The beach is gorgeous with white sand, but the water is refreshing. Amazing breakfasts and dinners at the restaurant. The tiramisu is better than in the dessert's homeland. I needed a thermometer, and a hotel medic came to the rescue and gave me a quick checkup. Thank you for your concern!
AAMBERThe location of the hotel is very good, the line of sight is very good, it is independent of the seaside, the rooms are all facing the swimming pool and the seaside, there is a small balcony, walk out on the first floor for two or three minutes to the seaside, and the breakfast is rich. The only downside is that the room is too small, the bathroom is not clean, the leaking facilities are not good, and the water is serious
GGuest UserThe pool area is very nice. There are 2 adult pools, the family pools and the slide are located so as not to interfere with the adult pools. The beach is beautiful, you can snorkel. Very attentive service. The location of the hotel is great because it is right on the Red Sea. You can also have dinner outside of the hotel. The breakfast buffet is rich and varied. A very relaxed stay.
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