Latest Reviews for Province of Bali Hotels

D'Primahotel Petitenget Seminyak 2
4.3/5243 Reviews
Seminyak
Room is nice and modern. Breakfast box is provided when requested for early Nusa Penida one-day trip. We found so many ants in the room, e.g., wall, working table, closet. Staff use insect repellent spray and it's kinda work. The security team is quite impressive, they help us get in the car and leading to our corrected elevator.
AlamKulkul Boutique Resort
4.5/544 Reviews
Legian
A very disappointing stay at this hotel. Issues started at check in and continued throughout our stay . Our family booked 5 rooms at the Alam KUL KUL and we all had issues with facilities and getting any action taken to address them . To start we visited the hotel in mid November 2023 to enquire about late checkout when we stayed in February 2024. The hotel reception were very pleasant in November and guaranteed that late checkout was easy and it was a great rate of 550.000 . The reception staff said that they had added the late checkout to our booking. When we arrived in February everything was different. First the reception staff questioned that we had visited in November and that we did not have late checkout added to our booking. They insisted that we name the hotel staff who we had spoken with in November. After much discussion we had the late checkout added but staff were less than friendly. Then they insisted we pay the extra money straight away. We said no problem but then my wife’s wise card wouldn’t work in their payment machine and staff kept insisting that the wrong pin was being entered. My wife had been using the card for the last 7 days in Bali with no issues. So I then gave them my wise card and was surprised when it wouldn’t work in their machine either. I also had been using my card daily in Bali with no issues. After much further discussion with hotel reception they said that we could pay at check out. We had already pre paid for all 5 rooms prior to this. On the day of checkout I received a request to contact reception as they had no records of us asking for late checkout. During several WhatsApp messages from reception they said that we had refused to pay for the late checkout and that we had stated that we would get it free. I was absolutely disappointed to receive these messages and we had never stated anything about free late checkout. The reception staff continued sending messages that were completely false statements. In reflection I think that the staff were trying to cover up the poor service lack of professionalism that they lacked. This were only a few of the small issues that arose during our stay . Our daughter and family had a mouse running around their room and it took staff 3 days to come and look at the room. There was never any offer to change rooms. Another family group had their air conditioning not working and it took 3 days for the hotel to address that issue . My wife ordered drinks during happy hour at the garden pool and when the bill came they wanted to charge full price and their staff stated that my wife had ordered room service! She was locked out of our room at the time because the electronic key kept failing. On 3 separate occasions I asked to speak with the hotel manager to see if we could get better communication and service. Unfortunately the manager was always unavailable, so can only assume that is where the problem starts . Too important or don’t care about hotel guests. Most of the hotels staff were extremely friendly and welcoming especially the restaurant staff. The Alam is a very old property in a very good location. The rooms have been renovated and beds are comfortable. After visiting Bali about 16 times and staying in many different hotels and villas this was our most disappointing stay in Bali. It’s a shame that the small issues kept coming and that the hotel were either trying to cover up or complacent about.
Sujiwa Ubud Hotel & Villa
4.2/510 Reviews
Gianyar
Staying here was a real retreat. The room which has pool access we booked was clean, spacious, intimate bcs there only a few room. Our room was very close to the dining gazebo where there were some plugs so we could working with our laptop with a sight of ricefields. the bathroom has a good warm water shower. I love when the morning sun can penetrate to the room. Nasi goreng and Mie goreng for breakfast are quite tasty. - But sometimes you can hear a gecko at night and unfortunately during our 2n3d stay, there were no one clean and make up our room. Also tissue and water didn't get refilled.
The Hava Ubud A Pramana Experience
4.6/5130 Reviews
Ubud
Loved our stay at Hava Ubud. The location was perfect , just 10-15mins away from Ubud central.and the amenities were all clean. Staffs were super friendly and constantly make you feel welcome and safe. They were also helpful in attending our request throughout our stay. Its a shame that we couldnt stay longer. Only downside was the false advertising from TRIP.COM as the website shows a different picture than the actual rooms. For the deluxe room with bathtub, you actually have to top-up extra (~$1.5million rupiah) for it. Trip.com should specify the room amenities properly to prevent any mixups for other future guests. Thankfully the service was top notched that made it ok to pay extra for the room we wanted. My recommendation is to not book from trip.com but from a more reliable provider instead.👍
Grun Resort Uluwatu
4.7/557 Reviews
Uluwatu
What I liked: - Wonderfully secluded location and very quiet. Very peaceful environment with the sounds of nature around you. - we stayed in treehouse C which was spacious and beautifully designed - Pool is stunning both in terms of its design and outlook with views over all of Uluwatu and to the coastline beyond - Guest Services highly responsive on WhatsApp - staff granted me late check out so I could do a work video call from my room before departing - the included breakfast in Octagon restaurant was delicious and offers many options. Charging for a second juice seemed a bit cheap though - the food at La Cima restaurant is excellent - the staff, particularly the cleaning staff, are very kind and sweet What I didn’t like: - curtains in the room are not blockout and there are lights in the garden which remain on at night (cannot be controlled or turned off from within the room) so light shines through the window which can make it a little hard to sleep. On the second night we messaged the staff about this and they covered the lights in the garden for us which made it a lot better - some of the restaurant prices are very expensive such as the smoothies and fresh juices - service in La Cima restaurant was a bit hit and miss. Staff spend a lot of time chatting to each other and not paying attention to the customers. At lunch one day it took multiple goes to get the attention of the staff to order - we saw this happen to the table across from us also. We had to ask one staff member 3 times before he turned the overhead fans on in the restaurant (on a 33 degrees celsius day!) - we had dinner by the pool each night and the staff would close the bill after each order. This was quite annoying as we had to open and sign a new bill (often with wet hands while we were in the pool) each time we wanted to order more drinks or dessert. I would understand this if we weren’t staying at the hotel but we were hotel guests and the staff knew who we were and which treehouse we were staying in. If the staff were worried about us going back to our room and not signing the bill they could tell us at the start of dinner that they’ll keep the bill open but we need to walk down from the pool down into the restaurant to sign the bill before leaving - we would have been happy to do this - the staff placed lanterns beside us on our first night having dinner by the pool. On the second night they didn’t give us lanterns and we ate in the dark. Quite an inconsistent experience - I had a couple of cold showers at night after returning from the pool at 9pm - the hot water seems to turn off early - no TV in the room. I get it’s more of a natural retreat however my partner and I had been waiting for our holiday to watch some movies together but couldn’t do this at the Grun
Desa Swan Villas & Spa, Keramas
4.5/572 Reviews
We stayed a total of 5 nights in a one bedroom villa. We were assigned a 4 bedroom villa which was a very big compound. As were were only using 1 bedroom, the other 3 rooms were locked up. Everything was very clean and every morning a whole team would come for the housekeeping (groundskeeper, pool cleaner, etc). There was a separate kitchen/dining/living room which had a tv, tall fridge, stove top, hot/cold water dispenser and kitchen utensils. During the day with the fan on it was nice and airy. The pool was quite big and very clean. There was greenery everywhere and it's very quiet so you feel rather peaceful. Air conditioner was only in the bedroom and it was comfortably cold. There's also a mini fridge and tv in the bedroom. Besides local channels (which usually lost signal) there's also Youtube or you can log in to your Prime or Netflix. Wifi signal is fantastic as I think it's a dedicated signal for each villa. Bathroom had a tub and toiletries were provided in heavy stone jars instead of those small bottles that you usually get in hotels. Which was nice but they didn't replenish the conditioner which ran out a day before we checked out. Not a major thing but perhaps something that could be improved. Loved the toiletries fragrance though. One thing we really appreciated is that we could smoke in the open areas of our villa, an ashtray was provided upon request for us to smoke by the pool. Contact with the front desk is through WhatsApp. Any request you have they will attend to promptly. They do provide a shuttle service if you want to go anywhere within the premise. They will even bring you to the 24-hr convenience store which is not that near and will wait for you while you shop for your snacks and drinks. Our villa #15 was not too far from their one and only restaurant which is beach side (fantastic view) so we would just walk there. Breakfast was ok. Room service was good but limited menu. Their restaurant has themed nights on Tuesdays (Bali dance), Thursdays (live acoustic) and Saturdays (not sure what's on). We had dinner there on a Tuesday. Dine in menu had so much more choices. We tried the grilled seafood platter that tasted delicious. Other than the restaurant there's nothing else in the immediate vicinity. I think you can arrange for spas, transport and activities but we didn't try for any of that. It's about an hour's journey from the airport. Check in and check out were a breeze. Throughout our stay the staff there was so wonderful. Everyone was very friendly and helpful. Even before our arrival they were very prompt in answering my email queries. We will definitely do a return visit.
Manca Villa Canggu by Ini VIE Hospitality
4.1/575 Reviews
Canggu
The male receptionist was very friendly, chatty and helpful. The accommodation is great for a couple for a short term stay as it is quite small with the bedroom space. I enjoyed the outdoor setting with a hammock, pool, bathtub and a functional kitchen with filtered water (hot and cold). What could have been improved is the cleanliness of the swimming pool as there were long black hair and the pool looks dirty, the hot water didn't work temporarily but they attended to get it fixed which is a good thing and the breakfast request for vegan wasn't delivered the way I requested and they cooked eggs and gave croissants. I think English isn't so great with the staff for this breakfast request to be executed well and the waiter forgot to bring a juice but was able to provide when I contacted reception that a juice was missing. Attention to detail can be improved here. Location is great because it's away from the main road and walking distance to eateries and shops.
The Lokha Ubud Resort, Villas & Spa
4.2/565 Reviews
Ubud
It’s not a bad hotel. To summarize I’ll write pros and cons- Pros- service, quiet area, amazing staff, very helpful. Specially Dewi, Arira or similar best staff ever. This hotel people only come for the service but everything else is just below average. It takes a lot for me to write a negative review. But this experience made me do so. Cons- Wi-Fi doesn’t work! Even after asking the IT guy who said he’ll do something but actually didn’t do anything. As it had speed or 3mbps and kept on dropping. - Buffet breakfast - very average, the staff tries hard to please you. But the food is very very average. I mean not even 1 proper bakery items. Balinese coffee just doesn’t cut it. I’ll give it a rating 3/10. - Rooms are basic, pretty old, beds make squeaking noise, suites have nice view but everything looks old. - There is no afternoon tea although there is a sign in the lobby that states there is. - shuttle only runs twice a day 11am and 4pm. This hotel is about 8kms away from Ubud main shops. And the shops around the hotels aren’t many. - Spa at hotel - OMG don’t even try it! I had booked and got this oldish lady “Ayu”. Who basically was just touching my body and not even putting any effort. I literally had to leave the massage after telling her about 10 times to put more pressure. And then she tried to charge me for the whole hour which I disputed and then she said ok I’ll charge you for 30mins. I asked her if she has another staff which I did see when I started the massage. And she says no we don’t have anyone. Worst massage ever!!! - You must rent a bike to enjoy if you do decide to stay in this hotel. - Food and beverages are expensive compared to shops around the place but the service is amazing. For example an Ice coffee is $5.50AUD which is what I get in Australia. And veggie Pizza is around $10. Bring your wall plug converter if you are staying at this place. Villas were amazing as due to great staff I got to see inside them. Suites- are just standard bedrooms with balconies. Rooms have jet pumps to wash ur bottom, has hair dryers, small empty bar fridge. House keeping staff are amazing. The shuttle to Ubud shops you must book them before hand. There is a river that runs but you won’t be able to see it as the small trees that grew around it has blocked all the view. Pool is small but nice, there are towels and hot shower options. - TV only has channels which aren’t in English and the network is so bad that you can’t even watch it. Very old TV’s in suites. - you can rent small scooters for about 100k IDR from hotel.
Aviator Bali
4.5/58 Reviews
Canggu
The Miracle Nusa Dua
4/57 Reviews
Nusa Dua
Overall, it was a good experience staying at The Miracle Villas Nusa Dua . Here's a breakdown of my experience: Positives: Spacious and Clean Villas: The villas were roomy and well-maintained, with plenty of living space and comfortable bedrooms. Everything was clean and tidy when we arrived. Private Pool: The private pool was a major highlight of the trip! It was perfect for relaxing and enjoying the tropical weather. Friendly Staff: The staff were incredibly friendly and helpful throughout our stay. They were always available to answer questions and assist with anything we needed. They have a strong network to assist visitors and went out of their way to ensure guests are comfortable and enjoy their stay in Bali. Breakfast included: The breakfast was okay, but the menu could have been more diverse, especially for guests staying for a longer period. The Location: The location was peaceful and perfect for relaxation. Areas for Improvement: Limited Dining Options: While breakfast was ok, the room service had a limited menu for other meals. We had similar menu for breakfast(partly because of halal) through out our stay there.It would have been better to have more dining options especially for those who stays longer. Halal Food: It is extremely important that 'Halal' food is served to Muslim visitors. We had an incident during our stay where bacon was served even after reminding the staff of our request upon checking in. Minor Maintenance Issues: We encountered a couple of minor maintenance issues in the villa, such as a flickering light. Although the staff promptly addressed these issues, it would be ideal to have more thorough preventative maintenance to avoid such inconveniences. Insect Issue: We experienced an issue during our visit with the ”ulat seribu kaki” season, where the pools and ground floors were frequented by these insects. In Conclusion: I had a great experience at The Miracle Villas Nusa Dua. The villas were spacious and clean, and the private pools were a great addition. The staff were friendly and helpful, which added to the relaxing atmosphere and made my stay truly memorable. However, the ‘bacon incident’ made us a bit upset and cautious about the food being served. I hope that the management takes this issue seriously, especially for future Muslim guests. Thank you.

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Property Information for Tourists

Total Properties5,303
Number of Reviews51,704
Highest PricePHP 60,797
Lowest PricePHP 1,462
Average Price (Weekends)PHP 12,144
Average Price (Weekdays)PHP 12,079