5-Star Hotels in Kyoto Prefecture, Japan

## Location The hotel boasts an excellent location, just a convenient 10-minute walk from Kyoto Station. They also provide a shuttle bus service, with pickups conveniently located near Hoshino Coffee at the Hachijo Exit. ## Facilities The highlight for us was that they thoughtfully arranged four beds to accommodate our group. Other facilities were fairly standard; the bedding wasn't particularly comfortable, and there was no laundry service available. ## Cleanliness Very good. ## Environment The room itself was quite spacious. Despite being close to the train tracks, the double-glazed windows provided effective soundproofing. As we're not especially sensitive to noise, we didn't find it disruptive and slept very well at night. ## Breakfast Guests can choose between a French set menu on the 14th floor or a buffet breakfast on the 1st floor. Both options offered a good variety and were generally satisfying. The 14th-floor revolving restaurant also provides panoramic views of Kyoto. ## Service The staff across all areas – from the lobby and front desk to the restaurants and shuttle bus drivers – were incredibly polite and enthusiastic, which was truly impressive. We particularly appreciated that the front desk had Chinese-speaking staff, making check-in very smooth. ## Overall All in all, this hotel offers good value for money, and I would recommend it.

We had a lovely stay at Hotel Granvia Kyoto! It's clean, comfortable, and has a warm, welcoming atmosphere. The staff were genuinely friendly and went out of their way to be helpful, which made us feel right at home. Our room was surprisingly spacious—both the bedroom and the bathroom, which was such a pleasant surprise! One of the best things about this hotel is its unbeatable location—right at Kyoto Station. It made traveling around, especially hopping on the Shinkansen or taking the Japan Rail to explore local spots, incredibly easy and convenient. Kyoto Station isn't just a transport hub—it’s a vibrant place full of life! With so many shops and restaurants, we found ourselves happily wandering, eating, and browsing for hours. It was the perfect spot to relax and enjoy some leisure time between our adventures. There’s something for everyone, and the atmosphere is so lively—it really added to our Kyoto experience The only downside was that our room was quite a distance from the elevator, which meant a lot of walking back and forth. It wasn’t a deal-breaker, but next time, we’ll definitely request a room closer to the elevator to save our legs. Overall, we’d happily stay here again when we return to Kyoto!

Convenient hotel location. The hotel facilities are dated but the rooms are spacious. The hotel meals are average but the restaurant floor is sticky while we are required to walk on it with socks or barefoot. It seems that no one has cleaned the floor for ages while it appears stained with sauces. The dinner meal times are very odd (either 5:30pm or 8pm) and there was a very long queue at the restaurant entrance while we arrived punctually for our 8pm slot. There are shoe lockers available near the check in counter but there is a strange odour emanating from inside. The hotel needs to seriously improve its hygiene, especially in its footwear policies. It is actually more hygienic to wear slippers around the hotel interior instead, to prevent the spread of foot-related infections.

Big thank you to Sayako - perfect check in customer service - friendly and warm. Also thank you to the hotel and team for making it a memorable trip for myself and my parents. They remembered it was my mum’s birthday and prepared swan towels and during lunch prepared a happy birthday message on the dessert (do not have photo on this phone). Really appreciate the thoughtfulness. And thank you for upgrading my room to better view. Good: - Service was exceptional for my stay. - Location as others have mentioned is one of the best hotels in Kyoto - near the station you get off from Osaka - outside cherry blossom canal - near shopping - brought my suit for friends wedding day before just 5 mins away - Room size is good and clean - chair was stained but they replaced it when I mentioned it. - Espresso machine - under appreciated by other hotels but big hit with my dad - very nice touch - TV had screen casting from phone Nothing bad to really say just below points for travellers. - Paid over 10k HKD for 3 nights - to be expected at cherry blossom peak season - Have to ensure you are above 6F for a good view - Foot steps above for my particular room (end room 3 beds) was noticeably bad - hotel really needs to fix this - The shower bath door need to install feature to turn it opaque - 3 beds is usually family and showering is awkward with glass window - No spa or pool. The amenities in the hotel are lacking.

Facilities: The facilities were excellent; my wife was so impressed with the bathroom design that she wants to replicate it at home. Cleanliness: Housekeeping service was superb. Ambiance: The hotel features its own garden, though it's not very large. Service: Very good. When my wife needed assistance during her period, they provided it promptly with just one phone call. And when we stained the sheets, they replaced them all immediately. Natural Hot Spring: Excellent! No photography is allowed inside. The facilities are separate for men and women, with modern soaking pools. Realistically, you'd only soak for about half an hour, and it's free! Personal care products are provided. For several days afterwards, we actually just went to the hot spring to shower because it was so convenient and well-equipped. Overall, because we extended our stay for another two nights, the additional room we booked wasn't as good as our initial one in terms of size and facilities (it was peak season, and better rooms were unavailable due to our poor initial planning).

Absolutely thrilled! If you're debating where to stay, definitely pick this hotel! 1. The room is very spacious, new, and impeccably clean. The bathroom features a practical three-way separation (toilet, shower, and vanity are all distinct units), the sofa in the room is both stylish and comfortable, and the overall layout is very well-designed. 2. Takashimaya department store is right downstairs. Just past it, two other streets offer great shopping, and a bit further is Daimaru. Given that this entire area is fantastic for dining and exploring, the fact that it's not directly on the busiest main street is actually a huge plus! 3. The room truly shines with its numerous thoughtful details. While pictures might suggest it's similar to a more affordable hotel, a stay here quickly reveals just how important these comfort-enhancing details are!

It's a relatively new hotel, though the entrance is a bit tricky to find, making it easy to accidentally wander into the adjacent building. However, once inside, it's a wonderful surprise – truly impressive! The service is incredibly thoughtful and attentive. It's located just 200-300 meters from Kyoto Station, though navigating *inside* the station to get there can feel like a longer walk. Conveniently situated right next to a theater and Daimaru department store, the surrounding area offers abundant dining and drinking options, and shopping is incredibly easy too. The room was the largest I've ever stayed in throughout Japan, with excellent, modern furnishings and amenities. While not inexpensive, the overall value for money is still fantastic. I would certainly choose to stay here again on my next visit.

The locations is not really convenient yet still within a good distance to use the shuttle bus to Kyoto station. The conceptual room is newly renovated room provided the air conditioning and convenient power plug point. The standard one is old style.

This new hotel is so beautiful. The room is big and lovely and beds were very comfortable. The service exceptional. We only stayed 2 nights but would have loved to stay more. The location is amazing . As two women , we walked around easily, even in late hours. There are lots of cafe's and delicious things to eat around us. walking distance to nearly everything like Nishiki Market (錦市場 Nishiki Ichiba). The breakfast is western, with a rich buffet and also a la carte options like toast with avocado and scrambelled eggs , and only one of the options- Asian. I would add healthier options like wholewheat bread, more fruit , cooked vegetables and steamed rice. All in all it was an amzing stay! Can't wait to return , will definitele stay again !!

Amazing hotel in Kyoto. Great design, amenities, room size and attention to details. Cleanliness done perfectly every day. Many restaurants nearby and convenient access to public transport.