5-Star Hotels in Phuket Province, Thailand

This hotel is an absolute dream 🥰 I will definitely be coming back here again ! It’s so stunning with cute things to do around the area if you don’t want to go out too far but I would recommend booking a second hotel closer to the touristy attraction places because then it will be long drives up and down but apart from that spectacular 🤌🏾🔥

Cape Sienna Phuket Gourmet Hotel & Villas offers a Cape Sienna is a luxurious and romantic retreat offering stunning sea views, modern amenities, and a variety of dining options. Although it lacks direct beach access and the breakfast quality could be improved, it remains a popular choice for couples seeking a serene getaway in Phuket.

This hotel is right on the beach which is great if you’re looking for a beach vacation. Be aware that you’re unlikely to be allowed to swim during the rainy season. There were red flags throughout the duration of our vacation, even when the sea seemed relatively calm. The room was very clean and cold. The staff were all very kind, warm, and welcoming. There were a couple of minor issues we had with our stay. Our room was pretty far away from the pool, beach, and restaurants, which isn’t too much of a problem but it does get annoying. Also there’s no shower door in the bathroom so a lot of the bathroom ends up getting wet. There were also flies in the restaurant where breakfast was which was a little off-putting.

Pros 1. Ultra comfortable bed and pillows (one of the best) 2. Spacious room and balcony, especially the restroom and shower 3. Extremely helpful staff - helped carried my stroller down the stairs since the hotel isn’t wheelchair accessible 4. A prime hotel best suited for couples and lovers 5. Breakfast and lunch options are scrumptious 6. Delicious food options and a Lotus grocery store five minutes away. Cons: 1. Not stroller or wheelchair friendly with innumerable sets of stairs 2. The area is a bit secluded and boring- live music could help to liven the atmosphere 3. Not luxurious- the service makes it convenient, but I wouldn’t call it luxurious. The rooms are simple with outdated decor, and lack modern amenities 4. WiFi - inconsistent connectivity

The view from the room was truly lovely. It was wonderful to have privacy, as both the room and the bathroom faced the sea—this was an important factor in choosing this hotel. The sea view was definitely the highlight of the experience. It was visible from almost everywhere in the hotel, and the teppanyaki restaurant, Gin, was exceptional. The chef was friendly, personable, and professional. The food was of good quality, and one of the older, elegant Thai-Chinese ladies providing service stood out, especially since the other staff members were less pleasant during our dining experience. We left feedback with their names in their internal feedback. Unfortunately, we were disappointed with the quality of the room and the air conditioning, which was a significant letdown, as well as the variety and overall spread of the breakfast.

From the moment we arrived, Amora turned our trip around. After a frustrating experience at another property, the team at Amora kindly fit us into their last two available rooms—and we couldn’t have been more grateful. Chaimars greeted us with warm smiles, made check-in effortless, and even offered cool towels and refreshing coconut drinks to help us unwind. Our room was spacious, spotless, and perfectly appointed for our family. Every morning we looked forward to breakfast at Isla Restaurant—fresh, high-quality dishes that set the tone for the day. The entire Isla team went above and beyond, especially to celebrate my birthday. Their genuine warmth made the occasion feel extra special. Our boys spent hours splashing in the pool, and I appreciated the clean, well-equipped gym for a quick workout. The only downside was a single visit to Nora Beach Club, where the food and service didn’t measure up to the rest of the hotel—Isla remains our top dining choice. One small suggestion: an earlier room cleaning schedule would be ideal. Overall, Amora delivered exceptional service, lovely amenities, and true hospitality. We left with happy memories and fully intend to return on our next trip. Thank you, Amora team!

Great room, service staff are very friendly. We had a 3 night stay, my issue stems with our first room lacking hot water, we contacted the staff and we got changed to a bigger room. Upon testing the hot water in the next room, the hot water was a filthy yellow colour. We contacted the reception of this issue and they sent someone down, however said they had no immediate fix as the fix needed was to run the hot water taps until the water turned clear. This took the whole day, for the 2/3 nights of our stay we did not have hot water, very disappointing. Manager explained that the repair of the hot water tank lead to dirt and mineral buildup in the hot water tank, hence they needed guest to run the hot water to clear the water colour, considering that phuket’s water is not the cleanest, we refrained from showering in the yellow hot water. Additionally, during one of the housekeeping services, my jacket got swept into the laundry cleaning through the bed sheets. We only noticed the jacket was missing upon checkout and notified the hotel. IMPORTANT: They said they’ll contact us if found. We had time to kill, around 5hours before heading to the airport and upon security screening, through no fault of theirs, I realised i also left my Ipad at the hotel. I was in the terminal at that point and called the hotel. They said: “Yea we found an ipad in your room, also you were missing something else correct?” I said yes my jacket as well. Turns out they had found both my ipad in the room and jacket in the laundry, and did not bother contacting me after checking out until I called them to ask about it. If they had notified us about this, we could have returned to the hotel and picked it up, instead we were stuck in the airport terminal… They did manage to return us the items through the great help of the airport staff and swift concierge service, but all this could be avoided if they called me? Or emailed me as they said they would if they found something? Truly disappointing.

My 2nd time here 😍 I had the pleasure of staying at here on my birthday and I can honestly say it exceeded all my expectations. Staff so friendly, helpful and professional throughout my stay. The room was spotless, spacious, and beautifully decorated, with birthday wish n cake. I highly recommend to anyone looking for comfort, and a touch of luxury.

This was our 4th visit here. And we recommend room LV11 for ultimate privacy and the best view. The staff has what one would expect from any luxury establishment- Thai hospitality. A good variety of restaurants available to whet your appetite. And just 20mins to the cultural Phuket Town. We look forward to our next visit.

So we have been in Phuket for the last 10 days and this is our third and last accommodation for a three-night stay. Unfortunately, this establishment is one that I will not return to. We had three rooms two garden rooms and one on the hilltop. The two garden rooms had our parents. Upon arrival, the bathrooms were not clean. The garden room bathrooms are not sealed completely so the bathroom temperature is the same as outside throughout their stay. They switched on the ACs to cool it down but it just made the rest of the house even colder. Our parents don't complain in a hurry so they looked passed things that youngsters won't. They did mention something about the drainage in the shower and water coming up from a different pipe so they had to switch the shower off and on so that the bathroom doesn't get flooded with shower water. Sounds crazy by that is what they told me. The hilltop room 3207 No ocean view as the trees blocked the view. Getting up and down was such a hassle, thank God my parents did not get rooms up there. The pool just felt like a mission getting to when staying on the hilltop. Things that stood out despite the high rating: Outdated TV - we didn't switch it on at all. Something from the early 2000s. No charging ports The hilltop shower is one I won't comment on. Old used plastic slippers are given for the room. Could this be a health concern? Oh yeah, the staff are friendly and helpful. But the rooms are outdated, the location of the establishment means traveling to Patong is longer due to the construction. Lastly, from an experience point of view this a below-satisfactory holiday resort that some might say overpriced and rated.