Family Hotels in Tibet, China

Excellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!

This was my first time visiting Tibet, and I chose the Shangri-La. The front desk had a short-haired young lady who was incredibly friendly and even upgraded our room. The welcome fruit and small welcome cakes were a lovely touch. The hotel's medical room was also a lifesaver. When a family member experienced altitude sickness, they immediately got an IV and oxygen. Plus, we could take an oxygen tank back to the room for 780 RMB. The hotel is just a 5-minute walk to the Tibet Museum and a 10-minute walk to Norbulingka. Taxis are also readily available for getting around. The breakfast selection was extensive. While the afternoon tea and dinner options weren't vast, they were all delicious. My only minor complaint would be that upon check-in, no one escorted us to our room or helped with our luggage. For first-time guests, dragging two large suitcases and suffering from altitude sickness, it took a while to find our room.

On my一路318 self-drive trip, I stayed at all Songtsam's Tibet properties, and the scenery at Basongcuo is indeed stunning. You can see snow-capped mountains from the room, and the hotel's hardware configuration is top-notch within the Linka series. The butler service was also excellent. However, the staff at the scenic area entrance were truly awful. At Nanga Bawa Mountain Retreat and Lhagu, you just need to register to enter the scenic area. But at Basongcuo, even as a guest, you still need a ticket. That's fine, but first, they made us park aside to buy tickets and register. Then, as soon as we finished, a car with local plates immediately blocked the entrance, preventing us from entering. When we tried to communicate and ask what was going on, the security staff actually started yelling at us. For a national five-star scenic area, this is completely unacceptable. I suggest the hotel follow the example of the other two Songtsam properties and incorporate the ticket fee into the room rate for direct entry, to avoid such situations, or have a hotel staff member at the scenic area entrance to welcome and guide guests.

The Tibetan-style rooms are clean and tidy, and are cleaned daily. They feature a wall-mounted oxygen concentrator and high-quality central diffused oxygen supply for 18 hours. A humidifier is provided in the room to prevent dryness. The bathroom has a separate wet and dry area and a smart toilet. The front desk service is excellent, offering free shuttle service to city attractions in Lexus sedans and Mercedes-Benz business vans, ensuring a safe and comfortable ride. Upon check-in, guests also receive a pot of Rhodiola rosea to help prevent altitude sickness, and there are massage recliners on the second floor to alleviate travel fatigue. The environment is superb, with a strong ******* style and decor, and a ******* cultural experience center on the 5th floor for relaxation. Many foreigners stay here. The breakfast is rich, offering both Chinese and Western options, all delicious and high-quality. They also serve special ******* delicacies like sweet tea, butter tea, ******* noodles, tsampa, and yak yogurt. Overall, I'm satisfied with all aspects, and I'll definitely stay here again when I visit Lhasa.

Wow, this hotel is very good. Everything is very convenient. In particular, they provide a lot of free services. I will stay in their hotel next time. Everything is really good. The front desk service is very attentive and considerate. They will solve any problem as soon as possible and take the initiative to help us. The room aunt greeted and bowed when she saw us. It was very good. She also helped us to send to the Civil Aviation Administration today.

1. The room was clean and tidy, fully equipped, and the bedding was soft and comfortable. The front desk staff were warm and attentive, check-in was quick, the location was convenient, and the price was excellent. I would definitely choose this place again next time! Mr. Sang, the front desk staff member, had a very good service attitude. 2. The overall experience exceeded expectations. The cleanliness was excellent, the public areas were clean and odor-free, the staff were kind and considerate, the soundproofing was good, and the environment was quiet. Highly recommended! 3. Excellent location, convenient for dining and shopping nearby, the room had good natural light, toiletries were complete, the service was meticulous and patient, the stay was perfect, and I would definitely stay here again.

Extremely close to the Potala Palace, and the hotel offers free parking. Right across from the parking lot, there's a cafe where you can get a close-up view of the Potala Palace at night, but I missed it this time. The airport shuttle is also conveniently located near the hotel. The front desk staff were very welcoming and even gave me a special yogurt when I checked in, which was quite tasty. The room was clean, tidy, comfortable, and the smart home features were very convenient. It's great for business trips. I'll definitely come back next time. Highly recommended!

It was a bit beyond my expectation. I didn't expect that I could stay in such a good hotel at this price. The hotel is quite big and has complete facilities. There is a washing machine with a dryer on the first floor, which is just right for washing the dirty clothes from the previous few days. It is really practical. The room felt very clean and spacious, and there was an oxygen concentrator in the room. The most thoughtful thing is that there is body lotion on the sink. My skin was so dry after staying here for a few days, so I used it right away. The restaurant on the sixth floor is very unique. You can enjoy the beautiful scenery of the snow-capped mountains opposite while having breakfast in the morning. There is also a celebrity helicopter check-in point outside the restaurant, a starry sky restaurant, and a rooftop swimming pool (it feels like no one goes there because it's too cold). I arrived early yesterday and went to the gym for a short run. The weather was good, so I ran while looking at the scenery outside the window. The only downside is that there is no travel guide at the front desk, so you have to do your own research.

The location is excellent, close to the holy lake and convenient for cycling around it. You get a great view of Mount Kailash from anywhere in the hotel. We stayed in a suite, which had a hot spring bath with rose petals in the room – the water temperature was just right and very comfortable. The shower had great pressure, was very comfortable, and the temperature was stable. We had a very comfortable stay. The front desk lady was incredibly warm, helpful, and went out of her way for us, even helping with our luggage. They offer free ******* clothing for photo ops, and she enthusiastically helped us put them on. The public dishes were a bit bland for my taste as I love spicy food, so the owner specially stir-fried a chili pork dish for us and didn't even charge for it. It was incredibly delicious, and I was very touched. We had a very comfortable and enjoyable stay. If it weren't for our schedule, we really would have loved to stay a few more extra days. It was truly a treat. Many thanks to the front desk lady and the owner.

After checking in, I asked the hotel waiter where I could buy oxygen cylinders. The waiter immediately brought four cylinders and carefully explained how to use them. Half an hour later, we went out to do some work. On the way, we received a call from the hotel asking if we had any altitude sickness. It turned out that the hotel staff had specially arranged to provide us with a large medical oxygen tank because we asked for oxygen cylinders when we checked in. They were worried that we would not be able to adapt. I was really touched. Thank you 🙏🙏🙏