App
Customer Support
PHP
Find Bookings

Latest Reviews for Jiangsu Hotels

Pan Pacific Suzhou

Pan Pacific Suzhou

4.6/57787 Reviews
Guanqian Street/Pingjiang Street/Downtown
Stayed 2 nights 2 rooms in Pan Pacific Suzhou, it felt like you’re staying in a ancient Palace which sounds awesome, but given how competitive hospitality is in recent years have evolved in China, they fell short in some important areas. II’m not sure how to review this hotel, as this falls under the Pan pacific brand, guests will have certain expectations. Its ok some amenities are dated, it’s still a comfortable stay. But I wished they had more friendly check in service, better coffee (I don’t why they are using 90s small coffee cup, no latte) better free Hanfu (a free but very limited ancient costume) experience, better slippers.. Despite these hiccups, they managed to offer a value for money stay especially for families, large groups, etc. overall a good experience, if you are not a nit picker like me 😀
Hanyuan Hotel

Hanyuan Hotel

4.7/5218 Reviews
The Ming Palace and Nanjing Museum Area
I booked Hanyuan because it is within walking distance to my folks home. And my grandma used to work at Nanjing Agricultural University, which the hotel is affiliated with. I read others’ reviews and knew it is an old facility. I did not have unrealistic expectations. We arrived late at night. Taxi driver dropped us off at the side entrance that has numerous stairs to the door. We had lots of luggage. As we got out of the cab, we saw some staff member in the lobby looking out. Instead of coming out to help us, he walked away. My husband, myself and our seven year old all carried/dragged multiple items up the stairs to get into the hotel lobby. We checked in and decided that we would need to add a bed for the kid. House keeping came quickly to set up the bed but was reluctant to provide pillows for the additional bed. I had to repeatedly ask before they agreed to bring an extra pillow. Don’t understand why there is such resistance to equip the additional bed with pillow- after all, we did pay for the additional bed. Everything else was pretty good during our first three-day-stay. We then went away to visit families elsewhere for a week before coming back to this hotel. This time, our car drove onto the ramp at the front entrance. As soon as we entered the building, lobby manager came to offer us help. He helped us deliver luggage to our room. We are very appreciative of his assistance. We ran into some issues at the front desk this time. They asked for our passports again and took our pictures for a second time. When I mentioned that we were just here a week ago and all information was taken already, we were told that all information has been erased as we checked out. When we checked in/out the first time, we informed front desk that we were making the hotel our base camp and will be coming in and out a few times. It’s strange that they would delete our information and redo everything all over again. Again we need to add a bed. House keeping brought a roller bed which has a stained mattress pad. I asked them to bring a clean one, they said they could not. They said they didn’t have any clean pads. They said the only option is to remove the pad and put the sheets directly on the mattress. They further suggested that since the sheet is clean, dirty pad doesn’t matter and that every mattress pad under bed sheets has urine stains. His words made my stomach turn but I was too tired to fight so they went ahead put sheets on top of the mattress pad that has a big yellow stain. Again I asked for pillows for the additional bed, they refused at first, upon my insistence, they agreed to bring pillows. They also took out a blanket from the cabinets under television and put it on the bed. When the seven year old was ready for bed, I opened the blanket and realized it’s cover is dirty. It’s dusty and has multiple stings of hair on it. I called house keeping, a lady quickly bought over a clean duvet cover for the blanket but refused to take away the dirty one. She insisted that we keep the dirty duvet in the closet. I did not understand her rationale but there isn’t anything I can do. So that dirty duvet cover stayed in the closet. Maybe I should not have come back to this hotel.
Mercure Suzhou Yuehu Apartment (Jinji Lake Expo Center Branch)

Mercure Suzhou Yuehu Apartment (Jinji Lake Expo Center Branch)

4/547 Reviews
East of Suzhou Industrial Park/Eslite
Overall, I am quite satisfied with the service. The young man received us throughout the whole process with a good attitude and awareness. The family saw us and upgraded our room for free. It is worth praising. The style is quite unique. The serviced apar**ent is modern and simple. The security is very high. You need to swipe your card. 24-hour security. The location is excellent. There are shopping malls behind the Jinji Lake Scenic Area. The transportation is very convenient. The hygiene is also very clean. The bed is very comfortable. I will bring my family to play and stay here next time.
Element Suzhou Science and Technology Town

Element Suzhou Science and Technology Town

4.7/5249 Reviews
Huqiu New Urban District/ Hanshan Temple
Now, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here. Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around. In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room. When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture? Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc. Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us. These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.
Artyzen Habitat Suzhou

Artyzen Habitat Suzhou

4.7/52703 Reviews
Guanqian Street/Pingjiang Street/Downtown
Our twin room is very spacious and cozy. We loved how the staff speedily gave us an air purifier when we said we smelled some cigarettes smell. It helped refreshing the room fairly quickly. The fixtures and fittings are very useful, from good size of wardrobes, suitcase space, sofa, desk, bed and pillow are reasonably comfortable and not too soft. Housekeeping is very neat and tidy as well. We particularly like the open view from window facing the shopping arcade (traditional low rise houses). Last but not least, we wanna thank Hailey Song for going an extra mile and helped us return a parcel to SF upon check-out. Will recommend others upon their visit to Suzhou :)
Zhouzhuang Life Inn

Zhouzhuang Life Inn

4.8/5624 Reviews
In Zhouzhuang Ancient Town
I am absolutely in love with this hotel! First of all, the hotel is located inside the scenic spot. One of the staff called me in advance to arrange a time to pick me up at the entrance of the scenic spot. My Chinese is not good so normally it's very awkward for me to speak over the phone in Chinese but she was very patient with me which I appreciate. Not only did she escort me to the hotel but she also carried my luggage for me. The decor inside the hotel has a beautiful, rustic asthetic which matches the feel of the ancient town. I really like table and chairs in my room, overlooking the pond. The pond also has koi fish and turtles! It was a beautiful touch that added to the overrall feel of the hotel. I loved these little details such as theovely traditional Chinese tea set (with a variety of complementary loose tea leaves), and the stylish coffee mugs. Unfortunately I came to Zhouzhuang during a severe typhoon which caused a leak and power cut in my room, so when I alerted the staff, they immediately gave me a new room. They even helped me pack my things so I can change rooms as soon as possible. The new room I went to was equally as beautiful. Not only is the hotel beautiful but it also has great amenities. Both rooms I stayed in had a stone bathtub which were both very deep -you could float it in! If you come here, I would recommend you bring some bubble bath with you like I did for maximum relaxation. I also made good use of the pool. The pool is a little small and a bit too shallow for an adult, but you can still have an enjoyable swim. Lastly, the tea room and cafés are also a nice addition to the hotel. My second room didn't have a table and chairs like the original one I booked, so I went to the tea room to eat my breakfast. It's also a cozy and comfortable room just to relax in if you're feeling lazy. As I have mentioned throughout this review, the service is second to none. Not only did the staff help me get to the hotel, but after I checked out they also carried my luggage and escorted me to the taxi. Throughout my stay I was offered fresh fruit and coffee several times, and as I mentioned earlier, I was immediately helped when I had to change my room. Whenever I struggled to communicate in Mandarin, the staff would try their best to speak English or would be patient with my hesitation or mispronunciation in Mandarin. This is probably the best ever service I have experienced on my travels. In summary, it's a beautiful hotel, in a convenient location with great facilities and helpful and kind staff. Not only will I come back again (and with my family next time) but I will recommend all my friends and colleagues to stay at this hotel if they ever plan to visit Zhouzhuang.
Novotel Nanjing Central Suning

Novotel Nanjing Central Suning

4.6/56393 Reviews
Xinjiekou Area/Presidential Palace
This is my 3rd stayed at Novotel. Location is more than perfect. Metro and Maga shopping malls are just across the street. Foods are plenty within 500m. Room is clean and hygienic. Bed is comfortable. Price is reasonable.Will be back again. Just to share, Previously used to use agoda and have been using for the past 15 years, averagely 5 booking yearly. But this time use Trip.com. Made a booking on 26Oct for 27Oct-4Nov to GZ, and realised made a mistake on the dates. Cancelled by mistake and realised there was a cancellation fees of 13%, amount 700CNY. Agoda claimed that the hotel refused the refund, but the money was collected by agoda instead. They lied repeatedly and pretended to assist to send email to the hotel management and kept pushing the blame to the hotel. I did another booking via trip.com and verified with the hotel. Integrity is an issue. No trust anymore. As such, start using Trip.com. In addition, trip.com give higher rewards.
Jumeirah Nanjing

Jumeirah Nanjing

4.7/52539 Reviews
Hexi/Nanjing Olympic Sports Center/Aonan Area
Got a free upgrade to a premier king with a view of the river . The location, the views from the hotel, the lobby, the staff, everything was just amazing. Was celebrating my GF birthday and send a request for a mini deco and the staff delivered. The staff spoke English, check in and check out was easy. I would definitely stay there again and recommend it to others.
Zhouzhuang Mailun Academy Homestay

Zhouzhuang Mailun Academy Homestay

4.9/587 Reviews
In Zhouzhuang Ancient Town
Our experience at this hotel could not have been better—it was truly beyond our expectations. The location is perfect, nestled in a historic house with sophisticated decor that exudes charm and elegance. The staff went above and beyond to please us, attending to every detail with care. Upon arrival, we were welcomed with a delicious afternoon tea, featuring a homemade tiramisu that was absolutely delightful. The staff is well-prepared to receive foreign guests; Miss Yang, in particular, speaks excellent English and is very kind. Overall, we strongly recommend this hotel to anyone seeking a memorable and exceptional stay in Zhouzhuang.
Tongli Lake Resort (Phase II)

Tongli Lake Resort (Phase II)

4.8/52078 Reviews
Outside Tongli Ancient Town
We were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂 The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally. For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁 Overall we are happy with our stay and it is a good place to spend a few days with kids.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties7,029
Number of Reviews2,322,965
Average Price (Weekdays)PHP 7,022
Average Price (Weekends)PHP 7,937