Family Hotels in Ontario, Canada

Room is spaciously and location is convenient. Gas station is just a few steps away with Tim Horton where one can get coffee and bkft

The room was spacious with a great view and a convenient location, within walking distance to the Eaton Centre and Union Station, surrounded by major corporations like KPMG. The deposit was refunded quickly; the pre-authorization was released instantly upon check-out, unlike other hotels in North America where it can take up to two weeks.

PROS: New, clean, secluded, decent enough gym, quiet, boring, no chemical cleaner scents other than the towels and sheets that will stay on your skin 100%... I always bring my own due to this. Free floride water lol...🙄 Don't drink it. CONS: The heavy room doors slam insanely hard, fast and would chop fingers off, blow out eardrums and shake the walls. I woke up every door slam, hard to not. Mind blowing to spend money building a Hotel and not consider to have quality safe quiet doors. SOLUTION! I had to use some ”white noise” to drown out the crazy door slams. CASINO is a lifeless end of the line in purgatory vibe, but I'm not into that activity and wasn't there for that. If you want a clean, new, mostly quiet nice hotel, this is a good choice if you find a good deal. Service I never ordered food but the complementary tea and coffee are ok if stocked, NO Milk Alternatives and boring list of food to over pay for.

The service was enthusiastic and the environment was pretty good, nothing spectacular but decent. Parking was convenient, though it cost money. Overall, it's good value for money and very close to the waterfall. Parking was easy.

Hotel was excellent the attendants were excellent they even made our dog feel comfortable we ordered two meal with a desert it was excellent best meal on our hole trip and we have been on the road for three days we would definitely recommend this hotel to our family and friend. Ron M

The Westin Blue Mountains is in a great location, within a 5-minute walk of Blue Mountain attractions. If you plan to cook, be sure to book a room with a full kitchen, rather than a superior room (which lacks a dishwasher and stove). You can upgrade your all-day pass for $45 during your stay, which you can renew daily for free. It's a great value.

Fantastic stay! The hotel has a wonderful environment, and the surroundings made it easy to relax and enjoy every moment. Combined with friendly staff and great service, it was an absolutely memorable experience. Highly recommended!

First of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown. However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert. The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures. Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.

Sid, was extremely accomodating and understanding of our needs. We were two couples that were spending the night in Gananoque and we were both very surprised at our accomodations. The rooms were very spacious and clean even right down to the shampoo and creams as they weren't the cheap stuff that you usually get in a hotel and what they had was Dove. We had adjoing rooms which was a pleasant surprise. I would highly recommend to anybody that this place is one of the best places I have stayed at. The food was very good and they had a great selection for a continental breakfast.

The room facilities are complete, and the two large beds are very comfortable. The hotel offers a free airport shuttle service, which usually arrives in about twenty minutes after a call in the evening. Breakfast is provided, with a limited but decent selection. This hotel offers convenient accommodation for travelers in transit.