An older, upscale hotel with facilities and a layout that were top-notch in its time. While the hotel may be older, the service is still excellent! I really liked the butler online service; it's a much better experience than a budget hotel. Our family of three had a very spacious and comfortable stay! It's dry in Changbai Mountain this season, and they thoughtfully provided plenty of water! We really needed it! I haven't drunk this much water in a long time!
I was a bit hesitant about booking this hotel after reading so many reviews and Redbook posts, but in the end, I decided to go for it because the hotel environment seemed good, and with a 1.5-year-old baby, we'd spend a lot of time at the hotel. When we first arrived, it was indeed a bit old, as other guests had mentioned, which was a slight disappointment. However, it wasn't as bad as some made it out to be, and of course, it can't compare to five-star hotels from major chain groups.
What truly stood out was the incredibly warm service. Unlike the somewhat cold and formal guidance you sometimes get at other five-star hotels, the staff here were genuinely enthusiastic. They reminded me to schedule the private hot spring, provided hot tea every day, and were available to answer any travel questions via WeChat. The driver they arranged was also exceptionally helpful and enthusiastic – highly recommend!
The breakfast selection was indeed small, but the taste was genuinely excellent. The Cantonese dim sum was even better than what I've had at some restaurants in Guangzhou! Plus, the restaurant is situated right above the river, offering fantastic views. The complimentary dinner was also delicious. Ordering additional items might be a bit pricey, but the food here was definitely the best we'd had during our stay in Erdaobaihe Town. I would absolutely recommend this place to friends next time.