Boutique Hotels in Hunan, China

I don’t really have much pictures, but the hotel was very clean, the air con and everything else was working perfectly fine. The best thing about this hotel was how kind and extremely helpful the staff were, held my luggage, came back to tell them I’ll take a little longer and eating nearby. They gave me a portable charger. And they planned a full itinerary to enable me to complete Grand Canyon Park, Tienmanshan, and the National Forest park in 2 days. Only thing to note, is that the rooms usually have 2 beds minimum so it’s perfect for groups.

The room was spacious and clean, and it was dry and odorless despite the humid weather. It offered a first-row view of the Tuojiang River. The butler service was attentive and thoughtful, including high-speed rail pick-up and drop-off. The breakfast was rich, varied, and delicious! They also helped with planning our ancient town itinerary. The butler service was truly excellent! Definitely worth staying again next time! Highly recommend to friends. 100% satisfied with the experience!

Hilton is a trustworthy brand. I stayed at three Hilton properties in Changsha and Zhangjiajie, and among them, Hilton Garden Inn was the last and the best experience. Its excellent location combined with a complimentary room upgrade and top-notch service truly stood out, even though it wasn't the cheapest (the other two were also Ctrip 4-diamond rated). The staff were proactively polite and offered thoughtful touches like tea and congee. After hiking Tianmen Mountain, they even thoughtfully provided a foot-soaking tub. The room was clean and tidy, making for a comfortable and peaceful stay, and the buffet was the most extensive. I frequently saw notes in the self-service laundry area requesting 'laundry and drying to be delivered to room [number]' and noticed laundry bags hanging on door handles, a clear sign of a quality hotel recognized by foreign guests. Highly recommended!

This hotel is worth every cent, the rooms are clean and tidy with beautiful decor. It is nicely located close to the entrance of the town and provides an amazing view to the waterfalls. I would totally recommend a visit to this place; The best part was how helpful and attentive the staff is providing ease to schedule transport to and fro the station, notes about the town and helping carry all the luggage

We really enjoyed our stay at this hotel. The rooms were spacious, spotless, and equipped with everything we needed, which made us feel comfortable right away. The breakfast was also very good, and overall the hotel offers great value for the money. The location was convenient as well — about a 15–20 minute walk to the cable car for Mount Tianmen, with plenty of restaurants and supermarkets nearby, making it very easy to get around and find everything we needed. What stood out the most, though, was the kindness of the reception staff. When we lost one of our phones on the street, the girls at the front desk went above and beyond to help us by speaking in Chinese with a stranger who had found it. Their help and care made a stressful situation so much easier, and we are truly grateful for their support.

The staff were exceptionally friendly and went above and beyond to assist us with planning activities and handling bookings. They were consistently responsive to all our enquiries, which made the experience smooth and stress-free. The location was exactly as described—peacefully situated near the forest, offering a relaxing and natural setting. One area for improvement would be the availability of more vegetarian-friendly food options. Overall, it was a wonderful stay, and I would definitely book here again when revisiting the area.

Very friendly staff. Location is right on the riverside, slightly away from the main bridge area. Good view. We had three queen bedroom which was very comfortable. Received one complimentary traditional dress for 2 hours which was a bonus. No breakfast at the property though. No in-room refrigerator if that matters.

This hotel is still under development. Was no rooftop at that time, some area were still like a construction site, and my room windows gave to the vegetation sides... and the garbage there. Still, still, still... it was a really nice stay ! The room quality is great, modern and comfortable. And the hotel is INSIDE the 72 Qilou area ! Which means that you can have a hell lot of fun in the evening: music, photos, shows, illuminations,.... a theme park, sure, but it is a pretty fun one imo. Most sounds will end pretty early (before midnight, i think around 10~11pm), so you can still find some sleep. It's a good idea for a one night experience imo.

The Wyndham Garden Zhangjiajie Tianmen Mountain offers guests an unforgettable stay thanks to its outstanding service and prime location. Situated near the breathtaking Tianmen Mountain scenic area, the hotel not only provides stunning natural views but also demonstrates exceptional professionalism through its attentive and meticulous service. The rooms are clean and comfortable, equipped with comprehensive and convenient facilities. The dining service thoughtfully caters to guests' needs by offering both local specialties and diverse culinary options. What truly stands out is the staff's consistently warm and friendly attitude, showcasing a high degree of responsibility and teamwork, from check-in to itinerary assistance. The hotel's continuous commitment to hygiene management, safety assurance, and eco-friendly practices also sets a commendable benchmark for the industry. Many thanks to all the dedicated and professional staff for making every guest feel truly at home. We look forward to creating more wonderful memories for visitors with your excellent service in the future.

The hotel is literally next to the East gate. The place is beautiful, the room was clean, comfortable, the breakfast rich and tasty. The staff's English is a chalenge, but they are sweet, very polite and readily using translator, so we always found the answers to our questions.