Boutique Hotels in Heilongjiang, China

The hotel boasts an excellent location. Its European-style decor, which a staff member informed me was French-inspired, gave it a truly grand and opulent feel. We were welcomed with complimentary fruit and afternoon tea. Breakfast was lavish, offering both Chinese and Western options, including freshly roasted sausages and, surprisingly, a whole leg of lamb! Just 50 meters to the right upon exiting, you'll find yourself in the prime area of Central Street, surrounded by countless restaurants offering a vast selection of Chinese and Western cuisine. For lunch, we sampled Madieer Western Restaurant. St. Sophia Cathedral and the Songhua River banks are also conveniently just over a 10-minute walk away. The staff were incredibly friendly and accommodating, always going the extra mile. They even gave us candies as a thoughtful farewell gift. Highly recommended!

My room has an amazing view of the river which is especially beautiful at night. The staff is really helpful and friendly. Everyone from the front desk, the door men, the executive lounge staff and the housekeeping staff were very pleasant. I appreciate Fo Xiu who went up to my room to understand my concerns because of the language barrier. My only complaint was that I ordered room service. I ordered steak and soup but there was no dinner plate included. It was difficult to cut the steak in the tiny sizzling plate it was served on. I appreciate the male staff who brought my order to my room. That said, everything else was fantastic. My wishlist is to have a full length mirror inside the room. When I visit the Harbin again, I will stay here.

For our first trip to Harbin, we chose this Wanda Hotel based on reviews and recommendations found on Ctrip. The hotel boasts an excellent location, and the service was truly outstanding. Staff proactively assisted us with our luggage and other needs, and we were even given a complimentary upgrade to a family room. The breakfast spread was absolutely lavish. Our room was clean, comfortable, bright, and spotless. We were offered complimentary afternoon tea, which we sadly didn't have time to enjoy. Our child loves playing the piano, and the hotel made an exception by allowing them to use the grand piano in the lobby. Our child was absolutely thrilled and played a few of their favorite tunes. Overall, our stay was incredibly comfortable. We will definitely choose this hotel again on our next visit to Harbin and will wholeheartedly recommend it to our friends! Wishing the hotel prosperous business, smooth operations for all staff, and all the very best!

First, my overall impression: what a delightful surprise! I initially came with low expectations, assuming hotels near tourist attractions wouldn't be exceptional. However, from the moment we were greeted, to the front desk, and the incredibly attentive staff we saw everywhere, I truly felt, 'This is what a five-star hotel should *really* be like!' A huge thank you to all the staff for their warm and attentive service. My baby absolutely loved the upgraded family room, which was thoughtfully equipped with their favorite toys, including a rocking horse and a small slide. The complimentary fruit was perfectly sweet, and the desserts were both exquisite and delicious. A special shout-out to the breakfast! They had hot noodle soup perfect for babies – the noodles were wonderfully springy, and the broth was delightfully light. My baby's 'clean plate club' moment was proof enough of the amazing culinary skills of the kitchen staff! Reflecting on our stay, I can truly say we felt completely at home. Thank you for every genuine greeting and warm smile. We'll definitely be choosing to stay here again on our next visit! 🥰

The Ritz-Carlton is essentially the go-to choice for hotels in Harbin. Not that it's perfect, but frankly, hotel options in Harbin are quite limited. The Shangri-La feels too old and dated, and I wasn't keen on staying across the Songhua River, as the Songbei area seems to lack the quintessential urban charm of Harbin. So, the Ritz-Carlton it was. To be honest, while both the Ritz and Shangri-La are situated by the Songhua River, the Ritz's surroundings genuinely lack proper dining options. The area felt quite desolate and lonely. The only truly comforting and enjoyable aspect of staying here was the vibrant cityscape bustling with traffic and illuminated by countless lights when viewed from a high floor at night. Gazing at the night view and chatting, a sense of contentment naturally arises. That's why I gave this hotel a full score. Of course, I do have a few minor points of feedback, hoping the hotel can make some improvements. This is just my personal opinion and may not represent other guests. 1. The toothbrush bristles were excessively hard, to the point of being able to pierce one's gums. 2. Toothbrushes should ideally be color-coded. When two people stay, having identical toothbrushes makes it very inconvenient to distinguish them. Providing 'his and hers' sets with different colors is standard practice for hotels, yet the Ritz-Carlton surprisingly missed this basic detail. 3. The cotton swab sticks were too flimsy. When trying to clean my ears after a shower to remove water, the stick bent with just a light touch. Even the cheapest cotton swabs shouldn't use such a fragile material. 4. The shampoo was extremely unpleasant to use. This is subjective and not a major issue. 5. A crucial area for improvement is the service. The front desk staff seemed to lack a genuine customer-centric mindset or perhaps management has not empowered them sufficiently. Despite their smiling faces, they often delivered rather insensitive remarks. Moreover, breakfast staff frequently cleared plates at extremely inappropriate times, completely disregarding whether guests were still eating or in the middle of a conversation. 6. Non-guests were roaming freely, playing music loudly on their phones, and children were opening paid snacks from the mini-fridge and eating them endlessly, all without any staff intervention. Meanwhile, actual hotel guests did not receive the attentive and comprehensive service they deserved. 7. For the breakfast wontons, perhaps use a little less filling. Even the staff cooking them felt the current filling was difficult to cook through. With so many guests waiting, it's naturally hard to cook wontons that contain something like a meatball inside. Additionally, the chef really needs to improve the wonton filling, making it juicier and more tender. A tough, dense filling is neither easy to cook nor pleasant to eat. If the chef prepares a tender, flavorful filling, and the wonton-wrapping staff use just a bit less, the wontons would be both easy to cook and delicious.

The staff were quite welcoming, and breakfast was complimentary. The location is convenient. I even received a small gift upon checking out. However, I wouldn't have moved to this hotel if my previous one hadn't been fully booked due to a conference. It's a third more expensive than my last stay, and apart from being marginally closer to attractions, my experience here was genuinely disappointing. While the room didn't face the street, it was directly opposite the staff workroom and a utility closet, leading to constant, disruptive noise from doors opening and closing. Additionally, several cleaning carts were left parked in the hallway right outside our door for extended periods. The shower constantly made an odd, creaking noise – definitely not ideal for light sleepers or those easily bothered by sounds. The internet speed was painstakingly slow, and even mobile 4G/5G signals were weak. Breakfast was utter chaos, and the pervasive smell of cooking oil was so strong that my hair and clothes reeked of it after just one meal. The gym and laundry facilities are nowhere near the standard of a Hilton Garden Inn. However, I must admit, the washer and dryer themselves were quite effective.

The hotel has a first-class environment and is close to several wetland parks. The air is fresh. There are many people fishing in the morning in the wetland park opposite. The wetland park is suitable for strolling. The hotel staff is warm and friendly and can take the initiative to carry luggage, especially the beautiful Yilia Li who is very enthusiastic and capable at work. The hotel's sanitation work is very good, the room facilities are complete and kept in good condition, the breakfast variety is rich and the quality is high, the hotel is convenient to scenic spots such as Sun Island, and the hotel is very suitable for vacationers.

This B&B is truly wonderful! First, let's talk about the windows. They're quite nice, with two large windows. In the morning, I'd open the curtains and the light was so bright and comfortable. In the evening, I could sit by the window and gaze out into the distance – it was much better than being cooped up in the house. And then there's the food. The home-cooked dishes were incredibly fragrant and really good. I was just pressed for time and didn't get to try the iron pot stew. I'll definitely try it next time. Overall, it was a great stay here. I'd definitely stay here again!

The room amenities were new and well-maintained. The location was excellent, conveniently close to the subway station and practically right next to the Harbin Ice and Snow World. The staff were incredibly warm and provided exceptional service, even upgrading our room. The front desk was always helpful, answering all our questions and responding quickly. Our room offered a magnificent panoramic view of the majestic Songhua River, which was truly refreshing, with the Harbin skyline and Sun Island clearly visible. It was genuinely an unforgettable stay.

Each time we entered or left the hotel, the front desk staff always greeted us with genuine warmth, making us truly feel the hospitality of Harbin. The hotel service was incredibly responsive to all our requests, and housekeeping was prompt. Although the small afternoon tea area was simple, the hot and cold beverages and small snacks provided were a very thoughtful touch. The hotel's location is super convenient for transportation, with a wide array of dining options and major attractions nearby. St. Sophia Cathedral, Central Street, and the Harbin City Museum are all within easy walking distance. I would definitely stay here again given the chance!