My stay at PARKROYAL Penang Resort was truly exceptional. From the moment I arrived, the staff made me feel welcome with their warm hospitality and attention to detail. The room was spacious, spotless, and beautifully decorated, with a breathtaking view of sea. I especially loved the pool, breakfast buffet, which made the experience even more enjoyable. Overall, it exceeded my expectations, and I would highly recommend it to anyone looking for comfort, luxury, and outstanding service. I would definitely return!. TQ Mr. Kana, Noraini, Shah and Shojun for the services.
The check-in process was simple, the service was attentive, and all questions were answered. They also recommended restaurants. The neighborhood was very quiet. The room was clean and comfortable.
My overall stay at the hotel was truly wonderful! From the moment I arrived until the day I checked out, the hospitality extended to me was nothing short of exceptional. The hotel staff were warm, attentive, and went above and beyond to ensure I felt welcomed and well taken care of throughout my trip.
One of the biggest highlights is the strategic location, perfectly situated with easy access to key attractions, and restaurants, making it incredibly convenient for both leisure and business travelers.
The room was clean, spacious, and very comfortable, providing a peaceful retreat after a long day of exploring. I especially appreciated the classic charm of the hotel, which added a touch of timeless elegance to the entire experience.
Whether you’re visiting for work or holiday, I highly recommend this hotel for its excellent service, great location, and overall value. I will definitely be back!
This hotel is located at the end of Batu Ferringhi Beach. Initially, I hesitated to book because of reviews saying rooms old and not clean. But I had no regret of my two night stay. The room I stayed was clean, spacious, bright and aircon very strong. The beach is just a short walk from the hotel, very near. Overall, I really enjoyed, love it, will definitely be back.
We had a lovely 2 night stay here. The views from the room was incredible. The room itself was clean but could have been better - the mattress was very hard, the hot water was almost non-existent and the shower head was barely working.
Breakfast was a pretty standard hotel buffet. Food was good but a little lacking in variety. Note that the restaurant is over 2 levels so not very accessible-friendly.
Had a decent stay at Hompton Hotel. The highlight was definitely the stunning sea view — waking up to the sound of waves was a lovely experience. The room was comfortable enough, but cleanliness could be improved for a better overall experience. Still, a pleasant choice if you’re looking to stay close to the beach.
We chose this hotel as it is the newest hotel in Ferringhi which also has a kids pool and kids club.
The rooms were good, especially connecting rooms to be close to my kids. Aircond was cold. Beach access was good. Breakfast could be better. Crows can be a bit of a nuisance. Parking available at lobby and basement. However if you are looking to eat out a lot, this hotel may not be so convenient.
Traffic in and out of Ferringhi to Teluk Bahang is a nightmare. It will take you 45 mins to Georgetown and 45 mins back to Teluk Bahang.
The hotel is located at the beach front and near to the main road. It is accessible to town and Gurney. There is a food court in a walking distance which you can find all the local dishes there, such as satay, peanut pancakes, bak kut teh, prawn noodles, curry noodles, Indian Apom balik etc. The hotel room is spacious and neat . It provides organic herbal body wash, hair shampoo,hair conditioner and hand liquids . The gym has nice see view. There is a beach pub where you have drink there. The swimming pool is kids friendly and there is a kids club where they can play at there. This hotel suits young kids and teens . We will come back again for the sixth time.
The hotel rooms is ok & nice. The air conditioner is cold . Nice sea view from the room balcony. Parking is free provided by the hotel but limited. Staffs hotel friendly and helpful. The breakfast just ok. Deposit rm100 when you check in at the hotel.
this hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
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SSangeetthis hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
GGuest UserMy stay at PARKROYAL Penang Resort was truly exceptional. From the moment I arrived, the staff made me feel welcome with their warm hospitality and attention to detail. The room was spacious, spotless, and beautifully decorated, with a breathtaking view of sea. I especially loved the pool, breakfast buffet, which made the experience even more enjoyable. Overall, it exceeded my expectations, and I would highly recommend it to anyone looking for comfort, luxury, and outstanding service. I would definitely return!. TQ Mr. Kana, Noraini, Shah and Shojun for the services.
Rrara5584lokasi hotel just nice. tp kalau nk cari restoren terdekat kena naik kereta. breakfast so so, tp service tiptop. tak dpt view beach sbb hotel dah fully booking. pool kanak just nice tp xdpt lawan shangrila sand, park royal, Hard rock. bantal terlalu mendap mybe bantal dah lama. n bathroom tiada bath tub
ZZaidah SitiThe hotel rooms is ok & nice. The air conditioner is cold . Nice sea view from the room balcony. Parking is free provided by the hotel but limited. Staffs hotel friendly and helpful. The breakfast just ok. Deposit rm100 when you check in at the hotel.
QQusyairi AznamThe hotel was good and overall service is satisfactory. I want to highlight two remarkable individuals with great personalities - Felicia(check in/out counter) and Julita(dining)
Felicia - smartly eloquent with pleasant intonation, smooth situation handling.
Julita - friendly, warm and honest hospitality. Made me and my mom felt truly welcomed.
While the rest of the staffs were also good, i think these two could be a factor for any customers to return and book the hotel again in future. I personally would like to go again for them. Kudos for such amazing persona.
LLee BeeThe hotel is located at the beach front and near to the main road. It is accessible to town and Gurney. There is a food court in a walking distance which you can find all the local dishes there, such as satay, peanut pancakes, bak kut teh, prawn noodles, curry noodles, Indian Apom balik etc. The hotel room is spacious and neat . It provides organic herbal body wash, hair shampoo,hair conditioner and hand liquids . The gym has nice see view. There is a beach pub where you have drink there. The swimming pool is kids friendly and there is a kids club where they can play at there. This hotel suits young kids and teens . We will come back again for the sixth time.
AamychowkwMy last stay at Ascott Gurney Penang was in Oct 2024. I travelled with a girlfriend and it was my first time staying. The experience was fantastic (the room view, the service provided, the cleanliness of the room, the pool and gym facilities etc) thus, this time I brought back my family and my in-laws to stay again (3 rooms).
Was slightly disappointed this time.
1. The rooms assigned this time were not great, all low floors and the views were restricted (my last stay the room view was superb!)
2. There were lots of birds in the swimming pool area and I think the hotel should do something about it. There were droppings on the floor around the pool and after swimming for a short while, I felt uncomfortable as I could see something floating in the pool as well so I left….
3. On the 2nd day morning, servicing staff promptly made up my room but not on the 3nd day morning. I was out between 10am to 1pm and was surprised to see that the room was not cleaned. I had to personally go down to the front desk to make the request to clean up…
But overall, the service was still good, staff were courteous and helpful in general.
I recommended Ascott Gurney to my husband this time, but he was quite disappointed with Ascott Gurney Penang, especially with reasons listed above and still prefer The George Penang where we stayed in end 2023 instead.
LLeeAlways my first choice in Batu Feringghi!
Stayed here 5–6 years ago and came back again — everything still looks the same, which feels familiar and welcoming. Guest relations service is good, and the pool is nice and well maintained.
The only downside was the free welcome drink redemption — went to the café but there was no staff around, so I had to wait quite a while for someone to appear. But honestly, that’s just a small matter compared to the overall experience.
Still a lovely stay and I’d happily return!
GGuest UserThis hotel is located at the end of Batu Ferringhi Beach. Initially, I hesitated to book because of reviews saying rooms old and not clean. But I had no regret of my two night stay. The room I stayed was clean, spacious, bright and aircon very strong. The beach is just a short walk from the hotel, very near. Overall, I really enjoyed, love it, will definitely be back.
EElleiOverall, we had a good experience at the resort. My child loved exploring the beach and pool, and the resort environment was wonderful. We even received a complimentary upgrade to a deluxe room! However, I was a bit disappointed with the food—the taste just wasn’t up to standard.
The only major issue was with the toilet blind, which needed repair. While I appreciate the technician coming to fix it promptly, I was shocked that he entered our room and bathroom wearing outdoor shoes, leaving dirty footprints behind. I had to clean the floors myself afterward. For a 5-star hotel, this is truly unacceptable—basic hygiene and respect for guests’ space should be a priority
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