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Very good. The experience of staying here is very good in every aspect. I am very satisfied. I like it very much.

Very good, it is a first-class hotel from a global perspective. The overall experience is not in the category of luxury resort, but more like a top business hotel. Adhere to the traditional peninsula layout, which comes from the business travel style of the golden age of 80/90s. Those who like it will like it very much.

The Dilly was probably amazing in the 1980's and 1990's but not much has been updated since then! We stayed in a Dilly Classic room which was perfectly fine, a good size, clean with strong Wifi. The shower was powerful and there was plenty of hot water. I know some people on this site weren't impressed by the breakfast but I thought it was great. Obviously, the location is fabulous. However, I didn't feel the room was up to five-star standard. The coffee was instant and the milk small UHT cartons. There was no fridge or mini-bar (though we were in the 'cheapest' room so may be different elsewhere). The toiletries were cheap and basic (so bring your own), there was no plug by the bed to charge devices overnight and no Blu-tooth speaker which seems to be a given now in higher-end hotels. The style of the room itself was quite dated including the landline next to the toilet which I'm sure was incredibly cool in 1986 :) Overall, if this was a three-or-four-star hotel I'd give it full marks, but as it's a five-star, (and more importantly charging five-star prices), it's lacking in some areas. I believe the hotel is currently 'between owners' which makes sense, as I guess the current owners don't want to invest and are ticking along until the new ones take over. It's not dreadful by any means, but they charge a lot for what you get.

We are 100% satisfied with our 5 nights stay with Cheval, the best service apartments hotel in London overlooking tower of bridge and tower of london. WE FEEL LIKE HOME. The best location in London. 2 mins walk to Tower of London 5 mins walk to tower bridge. A pier infornt of the hotel which takes us toany attractions by uber boat. The restaurant downstair is fabulous and we celebrated our son's 17th birthday. They serve best pasta. We booked 2 bedrooms apartments and were assigned 7 G very spacious room with fabulous river view.The rooms are equipped with highest facilities great amenities [ top quality shower gel lotion slipper, bath ropes 3pin plug and super super comfortable bed and pillow. ] Their kitchen is very modern equipped with dish washer, fridge and all utensils. They have very big laundry room. We booked Cheval Grand Edinburgh as well for 2 nights stay. Worth the price.

This is the old hotel but renovated. However, everything in the room is quite good especially the flush toilet. The staffs are friendly. But when our room called them to get the daily amenities when we came back to the room, they accepted our requests but did not provide anything. May be because it was in late evening already.

From its location and the comfort of the building's exterior to the staff's service attitude, everything scores top marks! Although the hotel's buffet breakfast doesn't offer a wide variety, the quality is excellent, and it was a very comfortable dining experience, with the waitstaff being very attentive! Additionally, the service received at the hotel's main entrance and the exceptional care taken by the staff in handling our heavy luggage during checkout, ensuring it was transported downstairs to the taxi, was commendable. These experiences definitely make us want to return!

Cleanliness - Overall, it is clean. However, there were strands of hair on the sofa, below the cushion, and under the blanket. Bathroom is huge Location - It is walking distance from Aldgate East Metro. Not centrally located, area seems to be a business district. There is no lift or escalator in this metro station, so having 2 heavy luggages, is a challenge. Service - Excellent service and friendly team, though they are unable to hold the luggage overnight as i had to do a separate trip to other cities. They provided me with a fan for ventilation as the room was tucked in a corner, which the aircron vent was in the living room. However, due to the layout of the room, the aircon was not able to 'flow' into the room Amenities - The kettle was abit rusty, a change was done immediately Room was well equipped, washer cum dryer, fridge, microwave, dishwasher, oven, wifi and tv (which can sync and cast music and shows from the phone). Summary - Its a well equipped one bed studio, fully equipped. It will be close to perfect if the ventilation was better. The 'old' concrete wall (i believe) was the previous location of the TV, needs works to make good as it is unsightly and/or perhaps it can be knocked down? It will be good if there is working table and chair instead of using the dining table and chair to work on. overall, i enjoyed my stay !

I booked a superior room and was disappointed that I did not have a view as the picture you send me of my room had a view and I thought this was the room I was booked into. As a disabled person who is claustrophobic I found the shower room challenging. I also did not understand why the beds were so close together as there was plenty room in the room to have a space between them in order that you could get in and out with ease. I only used the restaurant once for breakfast and was not satisfied with the welcome or attitude of the person who seated me. I was not welcomed with a good morning. I was not asked if I had eaten there before and was simply told it is self service and although it is obvious that I have a walking disability I was not offered any help. She was not a fat lady but was stouter than the other staff and had long black hair. I could not see her badge clearly but I think her name was something like Luba. There was a good choice of food but plenty other places round about who are much cheaper..

The location is great, a few minutes walk from railway and bus stop to Oxford Street is just actoss the street. The modern deco is styllish. The room is spaceous and clean. The bed is very comfortable. The breakfast is very satisfying. All the staff, in the front desk, at the restaurant and the ones who clean our room were very helpful and nice. I have a wonderful stay and will surely be back.