London Historic Houses

The Dilly was probably amazing in the 1980's and 1990's but not much has been updated since then! We stayed in a Dilly Classic room which was perfectly fine, a good size, clean with strong Wifi. The shower was powerful and there was plenty of hot water. I know some people on this site weren't impressed by the breakfast but I thought it was great. Obviously, the location is fabulous. However, I didn't feel the room was up to five-star standard. The coffee was instant and the milk small UHT cartons. There was no fridge or mini-bar (though we were in the 'cheapest' room so may be different elsewhere). The toiletries were cheap and basic (so bring your own), there was no plug by the bed to charge devices overnight and no Blu-tooth speaker which seems to be a given now in higher-end hotels. The style of the room itself was quite dated including the landline next to the toilet which I'm sure was incredibly cool in 1986 :) Overall, if this was a three-or-four-star hotel I'd give it full marks, but as it's a five-star, (and more importantly charging five-star prices), it's lacking in some areas. I believe the hotel is currently 'between owners' which makes sense, as I guess the current owners don't want to invest and are ticking along until the new ones take over. It's not dreadful by any means, but they charge a lot for what you get.

The Stafford is a small 5 Star and used to be the ”sister hotel to the Ritz”. It was forced to close during Covid on a number of occasions so we haven't visited for 3 years. If anything it's even better now than it was - quite a feat. We were given a Deluxe King on the third floor, a nice room with a view over the terrace/courtyard. My lady who is quite small found the bed quite high to get into (as usual, they really are quite high) but one of the most comfortable of any hotel we've stayed in, ever. Room service is precise and speedy and the Room service menu ranges across both the Restaurant and American Bar menus - we'll give a name check to Mahir who went over and above on a number of occasions. We decided to eat outside where possible due to Covid so the American Bar Terrace hosted by Viviana looked after us splendidly. The food is splendid. The Hotel has lost its ”Super Doorman”, Charlie and Head Concierge of years, Frank, but has replaced them with excellent and very personable staff. In all a wonderful 8 day break and it was good to be back 'home'. Highly recommended for those who like smaller luxury hotels with traditional 5 Star service where nothing is too much trouble with no corners cut.

We had a wonderful stay at the Mandarin Hyde Park! The check in process was probably the best we have ever had, the hotel was beautiful and the staff was amazing. The location is perfect. Hotel bar, lobby and spa were all fantastic spaces and we could not have had a better stay.

Really nice welcome from staff both at the concierge desk and reception. Even a glass of sparkling wine on arrival in some lovely cut glass 'vintage' style glasses. I'm not normally a sparkling wine fan, but I enjoyed this one. I'd love to know what it was but I forgot to ask! Room was very nice, and based in the more modern 'Barlow' wing. Not quite the historic side of building alas - felt very much the servants quarters of the hotel! But room had charm still, and everything is of an incredible quality. Also in the room was a really lovely postcard with a welcome message on it, and a St Pancras themed chocolate bar, utilising some of the mosaic patterns from around the hotel and station in its design. I especially liked the 'hidden' plug socket on the bedside table, which was in the perfect place for my overnight charging stuff. It was also delightful having a very large round dining table in the room, it was nice to grab lunch downstairs, bring it back to the room and eat it at a proper table whilst relaxing in peace and quiet. The windows in these rooms do not open, unfortunately. It would have been nice to have had at least a vent option available to us, but the A/C did keep a fairly consistent temperature. Platinum benefits ended up being a slight room upgrade, and late check out. It was originally 3pm, but I checked again in the morning and 4pm was now possible due to some early checkouts - this was a huge relief as that extra hour meant we could have a much more relaxing day as it timed perfectly for our onward travel. As a platinum member, I was granted access to the chambers club. Wow. Simply wow. What a space! Easily the best lounge I've visited. Absolutely super, the staff amazing too. I was just sad I only really got to experience when it was just about to close for the evening, and the breakfast, and not any of the famous early evening selections. At the time of writing (March 2023) the Chambers Club is open from 0700 to 2200 with Breakfast from 0700 to 1100 weekdays, 1200 on weekends. The evening service is between 1700 and 2000, and Hors-d'oeuvre are served from 1730 til 1930. (It is self-service between midday and 1630). At breakfast the next morning a bountiful supply of anything you could think of at a breakfast buffet. The only disappointment was the eggs. I think a kilo of butter went into every batch. But. I’ve yet to find a single luxury hotel that does scrambled eggs correctly at the buffet so I cannot judge too harshly. And when that D'Longhi toaster goes to 'small electrical appliance heaven', I hope it gets replaced by a Dualit. I went on a self-guided walking tour of the hotel in the morning too with help from some of the staff by way of directions. The highlights being; The grand staircase, which is an engineering wonder in itself and worth the climb, And on the 1st floor you are rewarded with the painting of The Garden of Deduit by the Scottish artist Thomas Wallis Hay. And on the top floor, the most amazi

Fantastic location, where it is centralised to walk around the city. Very convenient to be just next to the entrance of an underground station. The room was cosy, the bed was comfortable. The only issue is the bathroom in our room. Water leaked out of the shower area, leaving the entire bathroom wet each time we shower.

To start, when booking a hotel I always critically read the reviews and research the area. Additionally, a relative stayed at this hotel about six years ago and liked it. The hotel is in a wonderful area. It is next to a tube station and just a short walk to wonderful museums. The area feels safe and not crowded with tourists. Now for the things that I did not like. Upon arrival at 10 AM, the Front desk told me that my reservtion had been canceled. I showed them my confirmtion, but they said it was canceled. So much for asking for an early check in. I had to call the reservation's number and the woman on the line quickly found my reservation. However, the Front desk now said that I should come back at 1500 to check in. My wife, exhausted from a overnight flight sat down and fell asleep on the lobby couch. Perhaps this was a sore sight, because now they found a room for us by 1100. The room felt smaller than what was stated for a Deluxe Double. The bathroom was small but clean although the toilet seat was loose and we had to continually readjust the postion. The refrigerator was not working. We informed the desk the next day, but it was not repaired or replaced until that evening when we called the front desk again, and the night manager himself came to fix it. I feel that all these forementioned issues are tolerable except for what I felt was the UNCLEANLINESS of the room. The dark carpet has numerous visible stains and it just felt dirty when walked on with bare feet. There were dark smudges and even a spot of dried blood on the bathroom door that were not attended to by the housekeeping staff. I have attaced a photo of this. The room was dusty and I had to wipe surfaces with a damp cloth every day during our five night stay. During our stay, not once did I hear hear or see a vacuum cleaner. In all, except for a great location, I was very happy to leave upon check out.

Facilities: The hotel facilities are very complete Hygiene: The hotel hygiene is very clean and tidy Environment: The hotel environment is quite good Service: The service attitude of the hotel staff is very good I came on a business trip and stayed for many days

The location is convenient for traveling, there are many restaurants around the hotel, and the hotel service is good. The space layout of the room is reasonable, it will not appear crowded, and the decoration style is modern and comfortable.

The hotel is very historical and the overall decoration is also very good, but the room does not have any hot water or coffee machine, which is very inconvenient. The porter at the front desk is very friendly, but the gentleman who checked in is very disappointing The hotel is a high-end hotel, the location is very good, the hotel has a famous bar and restaurant The cleaning of the room is also not in place. Either there is no toilet paper, or the bottom mat of the shower is forgotten. All in all, it feels that the management is not good

Great hotel! highly recommended! Excellent location, go straight to the British Museum, walk for three minutes, walk 6 minutes from Holborn subway station. The hotel service is particularly good. From the door, there is a service staff who takes the initiative to open the door and take the baggage. It is already in the room when you check in. When you leave, someone will help with the baggage, and you don't even need to bring it out. This is for traveling alone. It’s really great! At 11 o'clock, I have not yet arrived at the check-in time. The front desk will arrange a free lobby for a tea break. No matter where I see the service staff, I will always say hello and friendly greetings, full of service awareness. Breakfast is traditional English and is as varied as it was when you were studying at Oxford. The hotel decoration also has a strong traditional British flavor, the room is very clean, the hot water is very good, I have a service staff to send a small biscuit to welcome after the check-in, go out at night and find someone cleaned the room. Because the hotel is in the heart of London, the room size is not that big. If you want to experience the traditional British style and exquisite service, this is definitely a good choice! Although it is a bit more expensive, I personally feel that it is very worthwhile to experience travel to London!