Business Hotels in London

I stay there with my friend for a night after we went to see a concert at London O2 Stadium. It was really close and less than 20 mins we are back to the hotel after the concert finished! There are shops and restaurant around too which is so convenience! 😄

My experience at the Britannia Hotel was mostly positive. However, the split bed arrangement was not ideal. I had booked for two people but ended up going alone, and the divided bed was inconvenient. Additionally, I expected a room near the window but was given one on the opposite side, which had a view of the road instead of Canary Wharf. Overall, it was a good stay, especially since I only spent a few hours there.

Amazing bed, comfiest I've ever slept in! Black out curtains too for the most amazing sleep. Reception kindly saw my mobility impairment and changed my room to an accessible one. Room included some water, espresso pods and shortbread, and dressing gowns and slippers. Gorgeous view.

This hotel is almost perfect if not Becos the lift is not in service to accommodate the number of guests. You will need to queue up everyday u go out or Come back to hotel. U need 10-15 mins extra for Each lift journey. The man in glasses at reception is super rude when we arrive to check in. We were a frustrated Becos of the 15 hours long haul flight for us to arrive to London plus 1 hour taxi ride. Poor service when check in. No one will tell u there is a lift from Ground floor to reception floor with luggage. U neee to explore yourself.

Very convenient location, 5 minutes from Euston Station, well equipped room with tea, coffee, hot chocolate, biscuits, kettle, bottled water, tv, air conditioning, toileties & smart decor throughout!

Food was great! The experience also nice too, just the sound-proofing need to be improve

The hotel was amazing! Spacious, modern, clean and bright! Located just a minute away from ALL the touristy things- London Eye, Big Ben, Westminster, Buckingham Palace and the Thames River. Would highly recommend and would suggest book directly with hotel.

Really lovely place! Stayed in a similarly priced hotel in London before, but this is a great location and so clean and lovely. Molton Brown products and a nespresso machine are a lovely touch. No breakfast, but there’s a Frankie & Benny’s about two minutes down the road that have a decent breakfast (lots more food options around, too). Also, close to Paddington station and a short walk to Hyde Park. Highly recommended ♥️

Fantastic location and lovely boutique hotel.

Be careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel. When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied. Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS. In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates. This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed. It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.