Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is both a haven of calm in the centre of the city and yet under a minute’s walk from such landmarks as Harrods and Harvey Nichols. Elegant contemporary architecture and Bvlgari’s legendary flair for design are matched with an unparalleled quality of service. 85 generously proportioned rooms and suites are combined with unrivalled facilities, including a 25-metre swimming pool, 11 single treatment rooms plus one private double spa suite, the pioneering Workshop Gymnasium, a 47-seat Screening Room, stunning Ballroom and unique cigar shop with sampling room.Sette, the restaurant located on the ground floor of the hotel but operated independently, serves authentic Italian food from the heart of Manhattan with its own inimitable flair, being the first London location of LDV Hospitality’s Scarpetta Restaurant concept from NYC. Nolita Social bar and lounge serves up a heady mix of crafted cocktails, live music and DJs.
TTammy12102024.01.25
The room facilities are indeed high-end and exquisite, and the bed is very comfortable
The location is also very good. It is the most satisfactory one among the three hotels we stayed in (The Shard, Bulgari, and Mandarin).
However, the service feels not as warm and sincere as Wenhua
Hotel near Buckingham Palace,London3.5% of visitors choose this area
Raffles London at The OWO is a culture-moving destination for modern tastemakers, fusing the heritage of its listed home with unparalleled contemporary pleasures. This unique Whitehall hotel is an elegant stage for personal, business, and state occasions.
SSe7enTian2024.05.12
Very good. The experience of staying here is very good in every aspect. I am very satisfied. I like it very much.
Hotel near Mayfair,London1.6% of visitors choose this area
With a stay at The Dilly, you'll be centrally located in London, steps from Piccadilly Circus and 7 minutes by foot from Leicester Square. This 5-star hotel is 0.5 mi (0.7 km) from Trafalgar Square and 0.7 mi (1.1 km) from Oxford Street.
Enjoy recreational amenities such as a health club and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and a ballroom.
Grab a bite to eat at The Terrace On Piccadilly, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in London? This hotel has facilities measuring 8181 square feet (760 square meters), including conference space.
Make yourself at home in one of the 280 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
GGuest User2025.02.08
Food amazing, staff amazing. Gym brilliant. Location is just perfect. My only feedback was pool too cold and the bathroom in our room. 407 needs a refurb to be up to the standard of a hotel of this standard.
Excellent
106 reviews
4.4/5
Price from
PHP 12,300
per night
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Hotel near Kensington,London11.2% of visitors choose this area
A stay at Holiday Inn London - Kensington High St., an IHG Hotel places you in the heart of London, within a 5-minute drive of Kensington Palace and Royal Albert Hall. This 4-star hotel is 0.9 mi (1.5 km) from Olympia Conference and Exhibition Centre and 3.2 mi (5.2 km) from Buckingham Palace.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
For lunch or dinner, stop by Boulevard Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 706 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
TTeacher Harry2025.03.10
A shower without a door or a curtain is not avant-garde, it’s not modern, it’s not even clever; it’s just a headache and inconvenience for hotel guests and cleaning staff alike.
The faucet in the shower is very modern. Two knobs, one which turns the water on, and the other which selects whether the water comes out of the fixed shower head above, or the movable shower wand. Choose wrong and enjoy a blast of ice cold water from above.
This is not something a person wants to figure out when they step into the shower first thing in the morning.
With a stay at Cheval Three Quays in London (London City Centre), you'll be a 3-minute walk from Tower of London and 9 minutes by foot from London Bridge. This luxury aparthotel is 0.5 mi (0.8 km) from Tower Bridge and 0.7 mi (1.1 km) from The Shard.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Make yourself at home in one of the 97 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and microwaves.
PPHYO PHYO WAI YANG YING2024.04.12
We are 100% satisfied with our 5 nights stay with Cheval, the best service apartments hotel in London overlooking tower of bridge and tower of london. WE FEEL LIKE HOME. The best location in London. 2 mins walk to Tower of London 5 mins walk to tower bridge. A pier infornt of the hotel which takes us toany attractions by uber boat. The restaurant downstair is fabulous and we celebrated our son's 17th birthday. They serve best pasta. We booked 2 bedrooms apartments and were assigned 7 G very spacious room with fabulous river view.The rooms are equipped with highest facilities great amenities [ top quality shower gel lotion slipper, bath ropes 3pin plug and super super comfortable bed and pillow. ] Their kitchen is very modern equipped with dish washer, fridge and all utensils. They have very big laundry room. We booked Cheval Grand Edinburgh as well for 2 nights stay. Worth the price.
You'll be centrally located in London with a stay at Leonardo Royal London Tower Bridge, within a 15-minute walk of Tower Bridge and Tower of London. This 4-star hotel is 1.3 mi (2.1 km) from Borough Market and 1.5 mi (2.4 km) from Museum of London.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy Modern European cuisine at Leo's, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in London? This hotel has facilities measuring 11707 square feet (1088 square meters), including a conference center.
Make yourself at home in one of the 370 guestrooms featuring espresso makers and LED televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
CCarlo Sheldrake2024.12.19
Absolutely amazing visit for my Girlfriends Birthday. The team really went to town organising an amazing room with balloons and cholocates. The check in team were soo friendly and even let us leave our bags early before we checked in to allow us to go out for lunch. Absolutely incredible stay, I can’t wait to book my next visit. The spa facilities were amazing the the swimming pool was very clean and fresh towels provided. I couldn’t recommend this hotel enough.
Thank you soo much, you made our stay very special.
Hotel near Kensington,London11.2% of visitors choose this area
A stay at Copthorne Tara Hotel London Kensington places you in the heart of London, a 4-minute drive from Hyde Park and 8 minutes from Buckingham Palace. This 4-star hotel is 3.5 mi (5.6 km) from Piccadilly Circus and 3.5 mi (5.7 km) from Trafalgar Square.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Enjoy British cuisine at The Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 833 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
GGuest User2025.02.25
This hotel offers decent value for money with standard amenities and satisfactory breakfast options. However, I was deeply disappointed by their post-check-out protocol regarding forgotten items.
During my stay, I left several opened and unopened food items in the room's refrigerator. Unfortunately, the staff disposed of or retained these items without attempting to notify me—a stark contrast to my recent experience at a rural Liverpool hotel, where the front desk promptly informed me about a forgotten perfume. While the financial loss here was minor (around £30), the lack of communication reflects poorly on customer care standards.
For a reputable establishment in London, such oversight is unexpected. I urge management to revise their policies: a simple message to guests about abandoned belongings would greatly improve trust and professionalism.
A stay at Holiday Inn London Bloomsbury, an IHG Hotel places you in the heart of London, a 5-minute drive from Trafalgar Square and 5 minutes from Piccadilly Circus. This hotel is 1.9 mi (3.1 km) from London Eye and 2 mi (3.2 km) from Big Ben.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features a television in a common area and a ballroom.
Stop by Callaghans pub for lunch, dinner, or brunch. There is a wonderful terrace to enjoy summer and nice time with friends or colleagues. Dining is also available at the coffee shop/cafe inside, and 24-hour room service is provided. English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Stay in one of guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
AAnonymous User2024.09.21
The hotel claims itself as four-starred standard but to me, they just provide a three-starred service. First, no fridge was provided in the room unless upon request, and the fridge was not cold enough which made the milk rotten. Secondly, water coming from the shower head was weak and was not hot enough. Third, I found yellowish stain on one of the pillows. Most of the personal items, such as slippers, comb could only be provided upon request. Finally, tissue was not refilled after room cleaning on the last day of stay. Apart from the above, the hospitality service was fine.
Hotel near King's Cross St. Pancras,London4% of visitors choose this area
A stay at Pullman London St Pancras places you in the heart of London, within a 5-minute drive of Regent's Park and The British Museum. This 4-star hotel is 1.2 mi (1.9 km) from Camden Markets and 1.7 mi (2.7 km) from ZSL London Zoo.
Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Enjoy Modern European cuisine at Golden Arrow, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has facilities measuring 9741 square feet (905 square meters), including conference space.
Stay in one of 312 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2025.01.01
Room was a bit small, perfect for families traveling of 3. The first room given to us had small flying pests and we requested a different room which was cleaner. Hotel was a bit older and the shower was slow to drain. The hotel had no cool air as the weather outside was about 50F so it was pretty warm, we had to open the windows to let the cool air come in, but was very noisy from the traffic with open windows. Coming from LA we prefer the room temp to be around 65F and it was about 74F which was too warm for us. Breakfast was good, overall a good trip.
Hotel near Marylebone,London1.1% of visitors choose this area
With a stay at The Marble Arch Hotel, you'll be centrally located in London, steps from Selfridges and within a 5-minute walk of Marble Arch. This hotel is 0.3 mi (0.5 km) from St. Christopher's Place and 0.5 mi (0.8 km) from Oxford Street. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Enjoy Modern European cuisine at The Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Make yourself at home in one of the 692 air-conditioned rooms featuring free minibar items and espresso makers. LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
JJovanne2024.07.02
This hotel is almost perfect if not Becos the lift is not in service to accommodate the number of guests. You will need to queue up everyday u go out or
Come back to hotel. U need 10-15 mins extra for
Each lift journey.
The man in glasses at reception is super rude when we arrive to check in. We were a frustrated Becos of the 15 hours long haul flight for us to arrive to London plus 1 hour taxi ride. Poor service when check in.
No one will tell u there is a lift from
Ground floor to reception floor with luggage. U neee to explore yourself.
Excellent
80 reviews
4.4/5
Price from
PHP 11,714
per night
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Top 20 Premium-Hotels in London
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Discover our curated selection of premium hotels in London for your next stay
No.
1
5.0/5
13 review
The Emory, Maybourne Hotel Collection
Hotel near Belgravia, London
"Good Location"
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No.
2
4.6/5
48 review
Broadwick Soho
Hotel near Theatreland, London
"Good Location"
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No.
3
4.7/5
65 review
Cheval Gloucester Park
Hotel near South Kensington, London
"Great stay!""Great rooms"
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No.
4
4.6/5
83 review
1 Hotel Mayfair
Hotel near Mayfair, London
"Good Location"
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No.
5
4.6/5
104 review
NoMad London
Hotel near Theatreland, London
"Good Location"
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No.
6
4.6/5
43 review
Grosvenor House Suites
Hotel near Mayfair, London
"Good Location"
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No.
7
4.7/5
80 review
Taj 51 Buckingham Gate Suites and Residences
Hotel near Buckingham Palace, London
"Friendly owner""Great rooms"
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No.
8
4.8/5
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Egerton House
Hotel near Chelsea, London
"Good Location"
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No.
9
4.7/5
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Hotel near Chelsea, London
"Good Location"
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No.
10
4.4/5
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Pan Pacific London
Hotel near Bank, London
"Great stay!""Friendly owner"
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No.
11
4.4/5
135 review
The Landmark London
Hotel near Marylebone, London
"Friendly owner""Great stay!"
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No.
12
4.7/5
318 review
Cheval Three Quays at the Tower of London
Hotel near Tower Hill, London
"Great location""Great view"
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No.
13
4.6/5
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Charlotte Street Hotel, Firmdale Hotels
Hotel near Westminster, London
"Good Location"
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No.
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4.5/5
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Hotel near Knightsbridge, London
"Great location""Great stay!"
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No.
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4.7/5
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Hotel near Theatreland, London
"Great location""Great stay!"
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No.
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4.4/5
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Sanctum Regent's Park
Hotel near Westminster, London
"Good Location"
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No.
17
4.7/5
91 review
The Milestone Hotel - London
Hotel near Kensington, London
"Good Location"
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No.
18
0.0/5
0 review
The Milestone Residences
Hotel near Kensington, London
"Good Location"
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No.
19
4.3/5
68 review
The Biltmore Mayfair
Hotel near Mayfair, London
"Good Location"
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No.
20
4.8/5
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Cheval Thorney Court at Hyde Park
Hotel near South Kensington, London
"Great rooms""Great stay!"
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Latest Reviews for London Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.6/5
Outstanding
GGuest UserBe careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel.
When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied.
Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS.
In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates.
This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed.
It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.
LLiuqianlinMixed Experience at Hilton Syon Park: Room Delays, Unexpected Pool & other charges
Rating: ★★★☆☆
I recently stayed at the Hilton Syon Park for four nights and had a mixed experience overall. While the hotel had some positive aspects, there were also a couple of disappointing aspects that affected my overall satisfaction.
Let's start with the positives. The majority of the staff members I encountered during my stay were friendly and helpful (80% are foreigners). They were always ready to assist with any questions or requests, which made me feel welcomed and valued as a guest. Additionally, the hotel's breakfast, while very basic is just acceptable. The room was quite spacious and beddings satisfactory.
Unfortunately, there were a few issues that detracted from an otherwise pleasant stay. Firstly, upon checking in at 5pm, I was disappointed to find that my room was not ready until 6:30pm. Although the gentleman at the front desk was kind and apologetic about the delay, it was an inconvenience after a long journey and negatively impacted my initial impression of the hotel.
Another unexpected disappointment was the pool usage policy. I was surprised to discover that there was a charge of £25 per person for a 90-minute session to access the hotel pool, something that isn’t mentioned anywhere on trip.com. Considering the Hilton brand and the premium I paid, I did not anticipate such an additional cost for utilizing the pool facilities. This seemed disproportionate and out of line with the expectations I had for a hotel of this caliber. I heard other people complaining about it, even others complaining that they had paid for it and it was smelly.
Additionally, it's worth noting that while complimentary water was provided in the room on the first night, I was surprised to find that there was a charge for the water on the following nights. This was unexpected, as I would have assumed that water would continue to be complimentary throughout my stay. It would have been helpful for this information to be communicated clearly, again not a nice feeling from a Hilton.
On the whole, while the Hilton Syon Park had several positive aspects, such as friendly staff and an acceptable breakfast, there were a few disappointments that affected my overall impression. The delay in room availability during check-in, the unexpected charges for pool usage, and the shift from complimentary to paid water in the room were not in line with the level of service and value I expected from a Hilton.
AAndy NooGreat location close to Kings cross /St pancreas Station and not far from attractions, its 2 hotels in 1 that is predominantly used as a transit hotel for overseas tourist on day trips. The hotel is clean, and you need a room key card for the lift to move and also to get to the corridors of your room so security is good.
Downsides are that outside noise enters easily due to the old metal windows and rooms a very warm, it can be noisy throughout the night as people arrive and leave at all times. We had a room with an interconnecting door that the people in the other room tried to open at 1.30 am when they first arrived , they were also incredibly noisey shouting once awake which was at 5am due to sightseeing trips with the noise coming through the doors really easily, so it disrupted our stay . The breakfast was very good with a good selection of full English and continental foods, which set you up for the day ahead. Would we use this hotel again ....possibly
DDus.koichizThe room was clean and nice, and the bed was comfortable.
The location is a little far from central London, but we were able to go to major spots from the bus stop in front of the hotel.
I only used the breakfast once, but I was disappointed that there were no vegetables.
IIanOur normal IHG Hotel was nearly fully booked therefore the price was prohibitive. We therefore took the opportunity to try for the first time the Sutton Hotel.
All the staff that we met either on the reception or restaurant were friendly, helpful and professional. The Hotel has full amenities including swimming pool, and although we did not use any, except the restaurant, everything looked excellent. Our queen’s standard room was ok but there were a few marks and stains on the carpet, plastic cups in the bathroom, no box of tissues and few plug sockets. All these things are noticed in comparison to our normal hotel at Epsom Downs. It is however true to say that this Hotel had a very good restaurant on sight which Epsom does not. Therefore there is no doubt we will certainly stay here again in the future.
SSushimaniaNothing can beat the central location of Royal National Hotel. Not only it is a few minutes walk from the tube, Russell Square Station which has a direct train to Heathrow Airport. Also, it is closed to a few bakeries and Brunswick Shopping Centre where you can basically get your daily necessities from here.
GGuest UserHotel staff are very welcoming and helpful. The hotel is located perfectly for a visit to West Field shopping complex, 5 minutes walk away. The room we booked was the lowest priced available without breakfast included. It was clean and well presented as you expect for a Hilton. Tea and coffees provided as well as a fridge. The bathroom looked tired with heavy wear around the lower door and skirting given an appearance of shabbiness. That said it was clean. Also thankfully it wasn’t cold outside ( just wet ) as the heating wasn’t functioning.
Hotel near Kensington, London 11.2% of visitors choose this area
Price per night from:PHP 6,818
4.0/5
Very Good
TTan24The location is ideal to get to T5 Heathrow Terminal using the POD transport. The staff was very friendly and helpful. The hotel is quite big and there seem to be lots of parties happening. The bar is a sports bar and you can enjoy drinks and food. The corridors are very long. The hotel furniture and interior are a bit outdated, but for a short stay it's ok.
AAnonymous UserRoom & bathroom are tiny.. just nice for the bed, not much space left for the luggage..
location is great, near Paddington station walking distance to Hyde park.
Hotel near Paddington, London 5.3% of visitors choose this area
Price per night from:PHP 4,670
3.8/5
GGuest UserDue to work, I had to check in at the hotel in the middle of the night. I was a bit worried that it might be inconvenient for the front desk staff, but they were not only professional but also incredibly friendly, making me feel truly welcome. Even at such a late hour, their warm service was evident, and I really appreciate their dedication!
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