A stay at The Peninsula London places you in the heart of London, within a 5-minute walk of Green Park and Hyde Park. This luxury hotel is 0.7 mi (1.2 km) from Harrods and 0.7 mi (1.2 km) from St. James Park.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a hair salon, and wedding services.Enjoy British cuisine at Brooklands, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in London? This hotel has facilities measuring 7492 square feet (696 square meters), including conference space. Limited parking is available onsite.Make yourself at home in one of the 190 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and Egyptian cotton sheets. 35-inch LED televisions are provided, with digital programming available. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Mmoon122024.10.24
Tried this recently opened hotel in London. The check-in process was very slow, with a two hour wait before the room was finally available. The room was very modern and had a very nice bathroom. Unfortunately, several sockets were not working (a known fact according to the front desk!) The room had a ”terrace” which was actually a narrow balcony with high concrete walls that you couldn't see when sitting outside The scenery, and no room to breathe. I'm not very interested in customers, especially in customer feedback. Overall, I'd say it's really not worth the price.
Hotel near Mayfair,London1.9% of visitors choose this area
With a stay at InterContinental London Park Lane, an IHG Hotel, you'll be centrally located in London, steps from Apsley House and within a 10-minute walk of Buckingham Palace. This 5-star hotel is 1.1 mi (1.8 km) from Piccadilly Circus and 1.3 mi (2.2 km) from Trafalgar Square.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in London? This hotel has facilities measuring 8730 square feet (811 square meters), including a conference center.
Stay in one of 449 guestrooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.10.09
Very old-fashioned British decoration and excellent location. I stayed there for the second time. It is in my favorite Mayfair area. There are people coming and going, tourists from all over the world. It is still my favorite London hotel 😆
Hotel near Marylebone,London1% of visitors choose this area
THE MARYLEBONE IS A LUXURY LIFESTYLE HOTEL WITH A SUPERB LOCATION IN CENTRAL LONDON.
A BLOCK FROM MAYFAIR AND A STONES THROW AWAY FROM BOND STREET AND OXFORD STREET IN THE HEART OF MARYLEBONE. A BUSTLING AND EXCLUSIVE LONDON NEIGHBOURHOOD WITH AN ARRAY OF FASHIONABLE BOUTIQUES AND EATERIES. THE MARYLEBONE PROVIDES EASY ACCESS TO THE BEST THAT LONDON HAS TO OFFER. THE WORLD FAMOUS SELFRIDGES IS WITHIN A 5 MINUTE WALK FROM THE HOTEL WHILE THE ELEGANT GREEN SPACES OF REGENTS PARK AND HYDE PARK ARE WITHIN A 15-MINUTE WALK FROM THE HOTEL.
WITHIN THE HOTEL - GUESTS ARE SPOILT FOR CHOICE. HERE THEY CAN DISCOVER THE LOCAL CHARM AND BUZZ OF 108 BRASSERIE - EXPLORE A WORLD OF GIN AND WINES AT 108 BAR OR INDULGE IN EXCITING COCKTAILS AT THE HOTELS GLAMOUROUS COCKTAIL BAR EACH POPULAR WITH LOCAL RESIDENTS.
HOTEL GUESTS ALSO ENJOY COMPLIMENTARY ACCESS TO THE ON-SITE AND EXCLUSIVE GYM *THIRD SPACE* OFFERING AN 18M SWIMMING POOL A RARE FEATURE IN A CENTRAL LONDON HOTEL - STATE-OF-THE-ART GYM - EXPERT TRAINERS -
ELEGANTLY APPOINTED CLASSIC AND DELUXE ROOMS COMBINE STYLISH AND CONTEMPORARY COMFORT. STUDIO AND LUXURY SUITES ARE AMONG LONDONS FINEST WHILE RENOWNED ROOFTOP TERRACE SUITES WITH RETRACTABLE ROOFS RIVAL ANY IN LONDON FOR THE WOW FACTOR. SPACIOUS FAMILY ROOMS CAPABLE OF COMFORTABLY ACCOMMODATING 2 ADULTS AND 2 CHILDREN UP TO 12 YEARS ARE AVAILABLE.
ALL ROOMS AND SUITES FEATURE - FREE HIGH-SPEED WI-FI * AIR CONDITIONING * NESPRESSO COFFEE MACHINE 55-INCH TV WITH ENTERTAINMENT SYSTEM AND CHROMECAST * MARBLE BATHROOM WITH LUXURY TOILETRIES
HIGH SPEED WI-FI IS AVAILABLE ON A COMPLIMENTARY BASIS THROUGH THE HOTEL.
WwhiskyQQ12024.08.15
The air conditioning is sufficient and the bed is very comfortable. The room is small but the location is great. The front desk service is very professional. I don't eat breakfast at the hotel. The front desk recommends a coffee shop.
Excellent
114 reviews
4.5/5
Price from
PHP 13,539
per night
Check Availability
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Hyatt Regency London Albert Embankment beautifully positioned on Londons South Bank, offers amazing views over the River Thames. Relax in an elegant, air-conditioned room with free wifi, Nespresso coffee machine, and floor to ceiling windows-many which overlook the River Thames. The hotels food and beverage outlets cater to a variety of tastes with POTUS restaurant and bar serving modern British and American cuisine while Mezemiso offers a variety of Lebanese and Japanese dishes.
SShaonianzhizun2024.03.04
The room and environment are good, but the 50 pound deposit has not been refunded for nearly a month. I can post this review because the deposit on the 11th of last month has not been refunded to me until the 3rd of this month.
With a stay at Hotel Indigo London - 1 Leicester Square, an IHG Hotel, you'll be centrally located in London, steps from Leicester Square and 4 minutes by foot from Piccadilly Circus. This hotel is 0.3 mi (0.5 km) from Trafalgar Square and 0.7 mi (1.2 km) from The British Museum.Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.Make yourself at home in one of the guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
GGuest User2024.01.05
Staying at this hotel was very good. I am very impressed. The location of the hotel is very good. Good service staff. Breakfast has a wide variety to choose from and is very delicious. If I come to London next time, I will stay here again.
Hotel near Mayfair,London1.9% of visitors choose this area
The Dorchester is located on Park Lane in the heart of Londons Mayfair - within easy access to Londons most exclusive shopping areas. These include New Bond Street - Old Bond Street and Knightsbridge - as well as the new shopping areas South Audley Street and Mount Street. Londons largest royal park - Hyde Park - is opposite The Dorchester - allowing guests to enjoy one of Londons finest landscapes.
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Facilities and services at The Dorchester include seven restaurants and three bars - featuring Alain Ducasse at The Dorchester - the only UK hotel restaurant with three Michelin stars - putting creative French cuisine firmly in Londons culinary spotlight. The Dorchester Spa is a beautifully designed oasis offering signature spa treatments such as a Carol Joy London facial and an Aromatherapy Associates massage - plus the glamorous Art Deco relaxation room and Spatisserie. The hotel also features 10 flexible meeting rooms with over 1400 square meters of space - a full business center - a well-equipped fitness studio - on-site valet parking and accessible public facilities plus two specially-equipped guestrooms.
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Newly redesigned accommodations are spacious - luxurious and elegant and include 182 guestrooms plus 68 suites. Each room features specially commissioned fabrics - antique furniture and exceedingly comfortable beds. White marble bathrooms are said to feature the deepest baths in London. Many rooms offer views overlooking Hyde Park or Mayfair. Amenities in all accommodations include Aromatherapy Associates bath amenities - heated towel racks - complimentary cabled and Wi-Fi internet access - Bang and Olufsen widescreen LCD TVs plus a DVD player and Apple TV upon request. Added amenities include a dressing table - a comfortable desk with an all-in-one fax/copier/printer - choice of complimentary newspapers plus unpacking and packing service. Non-smoking and smoking rooms are available on request.
AAnonymous User2023.10.11
The location is very good, the environment and facilities are very good, hygienic and clean, the room display is very comfortable, the facilities and equipment are complete and very high-end. The service was very good and the breakfast was great! Tang Dynasty gorgeous British style. Very good experience recommended.
Hotel near Marylebone,London1% of visitors choose this area
A stay at Hyatt Regency London The Churchill places you in the heart of London, within a 10-minute walk of Marble Arch and Hyde Park. This 5-star hotel is 0.5 mi (0.9 km) from Oxford Street and 1.6 mi (2.6 km) from The British Museum.
Be sure to enjoy recreational amenities including an outdoor tennis court and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Montagu, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in.
Make yourself at home in one of the 440 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
KKKaichirourou2024.03.15
The location is very convenient, right next to Hyde Park, 5 minutes from Selfridges, and very close to the subway Marble Arch or Bond Street. Although the room is a bit old, the location is invincible and the area near the hotel is very quiet.
With a stay at Novotel London Blackfriars, you'll be centrally located in London, a 7-minute walk from Tate Modern and 13 minutes by foot from Borough Market. This 4-star hotel is 0.8 mi (1.3 km) from London Eye and 1.3 mi (2 km) from Big Ben.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.
For lunch or dinner, stop by Jamboree Foodfest & Bar, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in London? This hotel has facilities measuring 2131 square feet (198 square meters), including conference space.
Make yourself at home in one of the 182 guestrooms featuring MP3 docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
旅旅遊人士A2024.03.03
The location of the hotel is very convenient. It only takes 2 minutes to reach Southwark station. The sofa bed is also very comfortable. The only bad thing is that the frosted glass in the bathroom is a bit transparent and people can be seen, which is not convenient for staying with family.
A stay at Cheval Calico House places you in the heart of London, within a 15-minute walk of St. Paul's Cathedral and Sky Garden. This apartment is 0.6 mi (1 km) from Tate Modern and 0.6 mi (1 km) from Liverpool Street.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 47 air-conditioned rooms featuring kitchens with refrigerators and ovens. 50-inch Smart televisions are provided, with digital programming available. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.
QQianggefangshu2024.07.19
One bedroom was so small that the door couldn't be opened even with a double bed in it. There were surprisingly few sockets in the bedroom, so there was a problem with charging mobile phones. There is a large terrace on the top floor which is nice. You can see the big dome of the church. The facilities are quite complete. However, it is a bit troublesome to drag your suitcase to find it when the taxi cannot reach the door. Five stars can't keep up, but four stars are about the same. In addition, the hotel rooms have air conditioning.
Hotel near Chelsea,London3.5% of visitors choose this area
The Cadogan - A Belmond Hotel - London is situated on prestigious Sloane Street. One of London's most vibrant luxury shopping areas - Sloane Street offers international designer brands to one side - with artisan boutiques and local cafes to the other. The Cadogan is few steps away from Harrods and luxury boutiques, and walking distance to major art galleries - national museums - as well as seasonal events. Not far away is Hyde Park with adjacent Royal Albert Hall, London's most iconic venue. Buckingham Palace and Kensington Palace are among other places of interest close to the hotel.
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With a rich history dating from 1887 - this elegant residence is situated behind a Queen Anne-style facade with original moulded ceilings - stained glass windows - cornices and wall panelling. The hotel has a guest list that includes names such as Oscar Wilde and Lillie Langtry. Fully renovated and reconceptualised with contemporary flair - The Cadogan features a well-being treatment suite plus the LaLee brasserie offering European cuisine and a Sloane Street terrace. Two private dining rooms - informal dining options and a tea lounge that morphs into a bar are also on offer.
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Accommodations include 15 guestrooms plus 39 suites - each reflecting the charm of this historic luxury hotel. Views are of the street - city or park. Sumptuous bedding includes one queen or one king or two twin beds with luxury linens and plush duvets. Marble bathrooms are appointed with a shower over the bathtub -or a separate bathtub and shower cabin. Some have a WC separate from the washroom. Room amenities include complimentary high/speed wireless Internet access - a premium audio system - an iPod dock plus an LED widescreen TV with high-definition cable and premium channels. Some rooms have hardwood floors. Several suites are equipped with fireplaces. The hotel has a spacious seven bedroom penthouse floor - a Royal Suite - a private entrance for VIP guests and suites with balconies overlooking the gardens.
RRichardD2022.07.01
Expensive, but super top-notch hotel. One of the best in London. Location in the heart of Chelsea perfect for those on a shopping spree or who want to experience the 'high life' in London. Super central so everything else (Theatres, Palaces, etc.) are all easy to walk or cab to.
Outstanding
50 reviews
4.8/5
Price from
PHP 49,355
per night
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Top 20 Premium-Hotels in London
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Discover our curated selection of premium hotels in London for your next stay
No.
1
5.0/5
11 review
The Emory, Maybourne Hotel Collection
Hotel near Belgravia, London
"Good Location"
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No.
2
4.6/5
48 review
Broadwick Soho
Hotel near Theatreland, London
"Good Location"
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No.
3
4.9/5
64 review
Cheval Gloucester Park
Hotel near South Kensington, London
"Great stay!""Great rooms"
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No.
4
4.6/5
105 review
NoMad London
Hotel near Theatreland, London
"Good Location"
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No.
5
4.7/5
8 review
Beaverbrook Town House
Hotel near Chelsea, London
"Good Location"
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No.
6
4.7/5
79 review
Taj 51 Buckingham Gate Suites and Residences
Hotel near Buckingham Palace, London
"Friendly owner""Great rooms"
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No.
7
4.6/5
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Grosvenor House Suites
Hotel near Mayfair, London
"Good Location"
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No.
8
4.7/5
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1 Hotel Mayfair
Hotel near Mayfair, London
"Good Location"
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No.
9
4.4/5
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Pan Pacific London
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"Great stay!""Friendly owner"
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No.
10
4.8/5
81 review
Egerton House
Hotel near Chelsea, London
"Good Location"
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No.
11
4.4/5
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The Landmark London
Hotel near Marylebone, London
"Friendly owner""Great stay!"
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No.
12
0.0/5
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The Milestone Residences
Hotel near Kensington, London
"Good Location"
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No.
13
4.6/5
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Charlotte Street Hotel, Firmdale Hotels
Hotel near Westminster, London
"Good Location"
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No.
14
4.7/5
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Cheval Knightsbridge
Hotel near Knightsbridge, London
"Great location""Great rooms"
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No.
15
4.7/5
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Cheval Three Quays at the Tower of London
Hotel near Tower Hill, London
"Great location""Great view"
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No.
16
4.4/5
16 review
Sanctum Regent's Park
Hotel near Westminster, London
"Good Location"
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No.
17
4.8/5
40 review
Cheval Thorney Court at Hyde Park
Hotel near South Kensington, London
"Great rooms""Great stay!"
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No.
18
4.4/5
4 review
Buckingham & Lloyds
Hotel near South Kensington, London
"Good Location"
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No.
19
4.3/5
70 review
The Biltmore Mayfair
Hotel near Mayfair, London
"Good Location"
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No.
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4.7/5
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The Milestone Hotel - London
Hotel near Kensington, London
"Good Location"
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Latest Reviews for London Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.7/5
Outstanding
NNH1Hilton Park Lane London:
I recently had the pleasure of staying at the Hilton Park Lane in London, and I must say it was an exceptional experience from start to finish. This luxurious hotel truly exceeded my expectations in every aspect.
Upon arrival, I was greeted by the friendly and attentive staff who made the check-in process a breeze. They were knowledgeable, accommodating, and went out of their way to ensure that all my needs were met. The level of professionalism displayed by the staff was truly commendable.
The rooms at the Hilton Park Lane were nothing short of magnificent. Spacious, elegantly decorated, and equipped with all the modern amenities one could ask for. The bed was incredibly comfortable, and I had a great night's sleep every night of my stay. The room also offered stunning views of Hyde Park, which was an added bonus.
The hotel's dining options were superb. I had the pleasure of dining at one of the on-site restaurants, and the food was absolutely delicious. The menu featured a wide range of culinary delights, and the service was impeccable. Whether you're in the mood for a casual meal or a fine dining experience, the Hilton Park Lane has something to suit every palate.
The hotel's location is another major advantage. Situated right on Park Lane, it offers easy access to some of London's most iconic attractions. Hyde Park, Buckingham Palace, and Oxford Street are all within walking distance, making it an ideal choice for tourists. Additionally, the hotel is conveniently located near several public transportation options, making it easy to explore the city.
The Hilton Park Lane also boasts excellent leisure facilities. The fitness center is well-equipped with state-of-the-art equipment, allowing guests to maintain their fitness routines while traveling. Additionally, the hotel features a luxurious spa where guests can indulge in a range of treatments and therapies, perfect for relaxation and rejuvenation.
Overall, my experience at the Hilton Park Lane London was absolutely fantastic. The hotel's impeccable service, luxurious accommodations, convenient location, and outstanding amenities make it a top choice for both business and leisure travelers. I would highly recommend this hotel to anyone looking for a memorable stay in the heart of London.
Hotel near Mayfair, London 1.9% of visitors choose this area
Price per night from:PHP 15,595
4.5/5
Excellent
LLiuqianlinMixed Experience at Hilton Syon Park: Room Delays, Unexpected Pool & other charges
Rating: ★★★☆☆
I recently stayed at the Hilton Syon Park for four nights and had a mixed experience overall. While the hotel had some positive aspects, there were also a couple of disappointing aspects that affected my overall satisfaction.
Let's start with the positives. The majority of the staff members I encountered during my stay were friendly and helpful (80% are foreigners). They were always ready to assist with any questions or requests, which made me feel welcomed and valued as a guest. Additionally, the hotel's breakfast, while very basic is just acceptable. The room was quite spacious and beddings satisfactory.
Unfortunately, there were a few issues that detracted from an otherwise pleasant stay. Firstly, upon checking in at 5pm, I was disappointed to find that my room was not ready until 6:30pm. Although the gentleman at the front desk was kind and apologetic about the delay, it was an inconvenience after a long journey and negatively impacted my initial impression of the hotel.
Another unexpected disappointment was the pool usage policy. I was surprised to discover that there was a charge of £25 per person for a 90-minute session to access the hotel pool, something that isn’t mentioned anywhere on trip.com. Considering the Hilton brand and the premium I paid, I did not anticipate such an additional cost for utilizing the pool facilities. This seemed disproportionate and out of line with the expectations I had for a hotel of this caliber. I heard other people complaining about it, even others complaining that they had paid for it and it was smelly.
Additionally, it's worth noting that while complimentary water was provided in the room on the first night, I was surprised to find that there was a charge for the water on the following nights. This was unexpected, as I would have assumed that water would continue to be complimentary throughout my stay. It would have been helpful for this information to be communicated clearly, again not a nice feeling from a Hilton.
On the whole, while the Hilton Syon Park had several positive aspects, such as friendly staff and an acceptable breakfast, there were a few disappointments that affected my overall impression. The delay in room availability during check-in, the unexpected charges for pool usage, and the shift from complimentary to paid water in the room were not in line with the level of service and value I expected from a Hilton.
CCamille OliverThe location is great but my experience was somewhat marred by the service.
Our room was well-decorated, featuring a comfortable bed. The amenities were satisfactory, including a mini-fridge and complimentary Wi-Fi. Housekeeping was efficient, keeping the room clean and tidy.
Unfortunately, this was where my experience fell short. The reception and concierge staff were not as attentive as I had hoped. We found it difficult to get assistance with local recommendations. This lack of attentiveness detracted from what could have been a perfect stay.
Hotel near Marylebone, London 1% of visitors choose this area
Price per night from:PHP 27,798
4.5/5
Excellent
SSaeeddThe two room I booked for 9 nights (23/10-1/11) stated that its size is 29 square meters, but the one i got was 23 tops and i need extra seating area for my friends there because i stayed before in the hotel and the room had a couch !!! Referring that issue to reception member (Vishua) she said that the room category i booked comes with that size and no more rooms from that category with larger size available unless I upgrade for £120 per night per room to be paid. After few days, another reception member (Tom) confirmed for me that at least one bigger room will be allocated for me by Thursday. On that day afternoon, I came to the reception and the same reception member (Vishua) repeated the same reply from day one saying there was no message from her colleague (Tom) in the system and sent a written message for me if i want an upgrade with £120 per night. I wrote a review in Google and they replied that we allocated a room for you but since my luggage was unpacked we assumed that you are happy with your room. Well I am not happy because you are contradicting yourselves and it was not a miscommunication rather trying to get extra charges on your guests. Bottom line i did not get the space i paid for nor a solution to the issue. To be fair, Special thanks to Fatima the house keeping member she was so dedicated and a happiness in this horrible situation.
OOurTravelsWe booked a suit for the a 1 night stay at the price of £284.
We had a 3pm checkin but our room was not ready until after 4pm, despite being at the hotel from 12:30.
The room was not great!
It had ripped carpet, crumbs on the floor, desk chair broken.
No toiletries, no water in the room. The pressure on the shower was also low.
We went to the bar at 4:30 for a drink. It was not busy and was advised its table service only.
We waited 15 or so minutes but no service, staff were seen to be huddled to the left of the bar chatting, despite multiple attempts To get one’s attention but failed, so we left along with 2 other tables.
We used the pool, this was cold, but is very relaxing, steam room and sauna had plenty of room.
There was a bad smell of sewage in the spa.
Breakfast was good. Staff friendly and the quality was
Adequate.
Luka at the concierge desk was very attentive and observant.
This is our third stay at this hotel and 9th stay at the chain.
The quality of this hotel does not meet other hotels in the chain.
Hotel near Waterloo, London 4.7% of visitors choose this area
Price per night from:PHP 11,064
4.1/5
Very Good
GGuest UserHotel staff are very welcoming and helpful. The hotel is located perfectly for a visit to West Field shopping complex, 5 minutes walk away. The room we booked was the lowest priced available without breakfast included. It was clean and well presented as you expect for a Hilton. Tea and coffees provided as well as a fridge. The bathroom looked tired with heavy wear around the lower door and skirting given an appearance of shabbiness. That said it was clean. Also thankfully it wasn’t cold outside ( just wet ) as the heating wasn’t functioning.
Hotel near Kensington, London 10.5% of visitors choose this area
Price per night from:PHP 6,603
4.1/5
Very Good
GGuest UserStayed 4 nights and happy overall with the room and restaurant. However the hotel double charged me - my room was prepaid on Trip, and hotel reception took my credit card details for incidentals. After checking out I found I was charged again for the room, they basically charged a customer without a.) contacting Trip to sort out the payment as it should be, b.) without a phone call to me ahead of taking the money and c.) without the customer authorization (in theory I only authorized the incidental pre-auth).
Kudos to colleagues at Trip who followed up and processed the refund within a week! But deeply unhappy with the hotel's handling of the incident especially customer communication! Double check your bank transactions if you choose to stay at this place
RRyan CkLeeHotel location really excellent and hotel cleanliness very up to standard too however room and shower really too small for a normal adult, it would be great if the hotel provide toothbrush and tooth paste.
DDarren StevenI’ll be honest I was severely disappointed with this hotel. The room I was given is not pictured, nor was it mentioned i would be staying in the basement. With that came many issues, 1) noises everywhere 2) wifi never worked and when it did, it was very slow and hard to connect 3) absolutely 0 signal the entire time, so if you wanted to text, make a phone call, receive a phone call, your best bet is to leave the hotel.
The room was outdated, TV from mid 2000s with an incredibly loud AC which is needed due to it being very hot in the basement. Quilt cover came off easily to show a stained quilt, the toilet is old and didn’t flush well. Breakfast was incredibly average but the staff were nice enough. Room claims to have a minibar but it’s just an empty fridge. There are books with pictures of nice hotels though, so you can imagine what it would be like to stay in another hotel, rather than this one. Would be better for 2 people than 1, as you’ll at least have someone to talk too.
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