Recent Reviews for Kien Giang Province Hotels

Chez Carole Beach Resort & Spa
3.9/549 Reviews
Ong Lang Beach
The resort has alot of potential with an exclusive beach, swimming pool and eloquent rooms (some with great views). Breakfasts are great. The manager was good and takes pride in the resort, however when he was not around in the afternoons and evenings service was rare and hard to find. You have to actively go look for restaurant staff to place an order or pay. The restaurant could be alot more profitable if staff actively removed plates and asked clients if they could get them anything e.g dessert, drinks. They charge a service fee, but with little service. It advertises a gym, but equipment is in disrepair, they should not advertise facilities which are not functional. There is not much around the resort in terms of restaurants, bars and shops. It is also not an easy location to get to, but yet we found the reception unhelpful in getting transport. All in all the resort could be great, but service needs to be improved.
Luxury Hillside Apartment Phu Quoc
4.2/521 Reviews
Great place with a beautiful view from the window, in the evening you can watch the fireworks! Mini apartment, there is a refrigerator, microwave, stove. On the roof of the building there is a swimming pool with sun loungers.
Coral Bay Resort
4.5/542 Reviews
Long Beach
I really enjoyed our stay here. The pool is right beside the beach and there’s a lot of sun chairs with umbrellas/palm trees for shade. There’s a beach bar and we spent so much time just lounging down here. The breakfast was really good, not too much but lots of variety. Housekeeping and reception were great. Above the hotel on the main drag is a lot of local restaurants and shops that we ate at. We rented motorcycles for 150,000/day and cruised the island. I was impressed how the reception treated us with more trust than other places I’ve stayed at. Only downside, which isn’t the hotel’s fault, is the ocean water isn’t super clean. Very murky and has some algae that sting, but that’s everywhere in Phu Quoc I think. Sunsets were great 😊
Hong Bin Bungalow Phu Quoc
4.1/567 Reviews
Long Beach
For 9 nights, bed linen was not changed, towels were changed every day, water was also put every day. The room has a hair dryer, air conditioning, a kettle, two cups, a TV - does not work. The furniture is old, the shower doors do not close well, the toilet, mirror and shower are dirty, dusty lamps. The hotel grounds are beautiful, but not well maintained at all, the pool seems to be clean, but the umbrellas are torn and the sun loungers are old and dirty, the tiles near the pool are dirty. They do not clean the rooms at all, when we arrived it was dusty and the floor was dirty. We wanted to check in to the wrong room that we booked! But we decided to do it. From the main road 10-15 minutes along a dirty garbage street with dogs. To the sea 25 minutes. For its price, the hotel is normal! Liked 3/5
Hanz Sofia Hotel Grand World
4/524 Reviews
I had a conflict with this hotel, I didn’t stay there and my money was not refunded. When I tried to report this to trip.com service team and they contacted the manager, the manager made up some details of our conflict, lied to trip.com that I “shouted loudly and scolded the staff”, which is absolute nonsense. The thing is the receptionist who is the only staff member left the hotel, while i was waiting for him to give me motorbike for rent, which has been agreed before. He didn’t say a word to me, he just disappeared. Later , when I contacted the hotel by number from their business card, the other person has told me, that the receptionist is her husband and he went to another hotel to help other guests check in. They have several hotels and don’t have staff, so the receptionist guy does shuttle runs between hotels. Just for the note, the description of the hotel says 24 hours front desk. Empty front desk. The biggest problem is that the manager, the wife of the receptionist, has told trip.com that I was being impolite, because I made my decision to not stay at the hotel, where I would constantly need to wait for the service (due to their problems of staff shortage). And she lied, said I was yelling at staff. Which staff, I don’t know. The guy, who btw doesn’t even speak English, was not there. How could I yell to anyone, if I was all alone at the lobby waiting for the receptionist. And when I realized, this hotel is not where I would be comfortable, I cancelled the booking and I told the manager that I did so. And left the key. I wouldn’t think I won’t be able to get my money back. The manager is a liar. And they didn’t give me refund.
Peppercorn Beach Resort
4.3/545 Reviews
We stayed at the Peppercorn for 4 nights over Têt and only left the resort once - perfect considering that most places are closed over this period. The resort put effort into sharing Vietnamese culture over the festival, and arranged a fireworks display for New Years Eve and a traditional Lion Dance for New Years Day. We didn’t get bored for even a moment, and spent time sleeping, reading and relaxing, even taking the kayak out onto the water at sunset. The breakfast was delicious and changed every day. It included a buffet as well as cooked-to-order options. Lots of delicious fruit! They’re quite proud that the fruit jams and sourdough are made on-site. The à la carte menu offered a wide variety of choices and even after 8 meals we still hadn’t tried everything. The fresh summer rolls were a highlight of most meals! We indulged in some time at the spa and particularly enjoyed the rejuvenating herbal hair wash. We loved our room on the seafront and it had a good ac, acceptable shower, and fast internet. It would have been nice if there was a net curtain or something because if we wanted any privacy, the only choice was to close the heavy block-out curtains. The facilities are a bit shabby - the outdoor gym in a state of disrepair, the pathways uneven, and there was lots of rubble and building material randomly lying around. We wondered if there had recently been a big storm, or if it was just mess from building more chalets. The staff were accommodating and polite, although expect that the service will be quite slow because everything is personalized.
Roma Hotel Phu Quoc - Free Airport Shuttle & Sunset Town Tour
4.4/577 Reviews
The accommodation we chose, Roma Hotel, is in a very good location, with a view of the sea and the Cable Car station. The staff are good and smiling. We started our stay. We had a problem with the room not being as advertised, so we asked the hotel to change the room for us. It was better, but still not like the picture. However, we got a balcony, which was acceptable. There is a shuttle service to Sunset Town. The room price includes the entrance fee to the Cable Car, the water park, and the Kiss Bridge. Do you like it? Overall, I am impressed. The room is clean, the facilities are complete, the air conditioner is cool, and the bed is good. I would like to criticize 1. On the day we stayed, the hotel sign above our bedroom was being repaired late at night. It was almost 11:00 PM. Fortunately, we still slept late. 2. We hung a ”Make Cleaning room” sign. We came back at 2:00 PM and the room was still not cleaned. We had to call to tell them and it took an hour to come.
Isabella Resort
3.3/541 Reviews
Ong Lang
Vacation from the end of December to the beginning of January 2025. Let's start with the fact that after booking, a week before arrival, a notification came with a request to cancel the booking and a refund. When I messaged that I was not going to cancel the booking, since the pre-New Year dates and other accommodation would not work, no one else contacted me. Upon arrival at the hotel, an employee met us and said that check-in is strictly from 14-00, but you can leave your luggage for storage, so we did. After checking in and inspecting the bungalow (we booked a bungalow with a garden view), it is clearly visible that the cleaning is quite mediocre, there is a layer of dust and dirt on the hair dryer, dirt in the corners of the bathroom, there was no cold water for the first day, dirt on the ceiling fan, they did not even look at the internal cabinets, things were kept on chairs and in a suitcase. The reception does not speak English well or does not speak English, some employees can help solve problems. You can rent a scooter - 150k dong / day, mopeds are worn out, helmets too. There is a pool, clean, it is clearly taken care of daily. Many families with children. No animation, there are additional offers for excursions - expensive. It takes 5-7 minutes to walk to the beach, the beach is gorgeous, they put extra beach towels in the rooms - this is a plus. As for breakfasts - very rich early in the morning from 7-8 am, then some run out, they do not replenish. Soundproofing in the rooms is average, water pressure, specifically for us, hot - excellent! Cold with interruptions, a thin stream, we asked to fix it. The plumber came to us 2 days) otherwise the location is good, there are many different cafes, restaurants, markets, moped rentals, laundries, massage parlors, etc. nearby. If you are not a very demanding tourist, then ok.
TRAI BI DO HOMESTAY
3.1/516 Reviews
A simple hotel, with all the amenities, no questions about the hotel itself, the young man quickly resolved any issues that arose, the downside is the lack of any respect from the neighbors for other people's sleep, after 12 midnight there is a feeling that people do not know what sleep is, but on the contrary, just wake up
Sailing Hotel
4.1/555 Reviews
Long Beach
Opposite the bus stop. Bus 17 from the airport, runs frequently. From the port it's easier to take a taxi. The room is spacious, bright, clean. Refrigerator, TV. They gave us a kettle. Water was brought every day. Cleaning is daily. Cons: no toilet paper holder, no shelf for gel/shampoo, had to put everything on the toilet (( There is no place to hang wet linen and a towel, because the bathroom is very humid. The duvet cover is holey.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties870
Number of Reviews5,150
Highest PricePHP 18,754
Lowest PricePHP 662
Average Price (Weekends)PHP 3,119
Average Price (Weekdays)PHP 3,109