Hotel is conveniently located on the beach.
The room was nice, simple and clean.
In particular, the customer service at this hotel was incredible. The ladies at reception were so helpful with how to get around Nadi using the bus system and also at making sure tourists like myself were not being scammed by taxis. All the staff were lovely and had such beautiful smiles every day.
Good location, very clean, lovely staff. Reasonable breakfast. Close to airport
Pool is more a pool to dip into, not swim. It's very small.
The beach is not good for swimming. Hideous how muchplastic and rubbish is on the beach. We picked up tons of rubbish every walk. There are plentyy bins around - nailed to palm trees, so it is pure laziness. This isn't the hotel's fault of course, but the area would be far more attractive if there was an effort by people to bin their rubbish.
I had a disappointing experience relating to service. My room had no wifi upon check in. I made the staff aware of this straight away, yet nothing was done until mid-morning the next day after I insisted it be resolved. All up I had to visit reception 2 times and call reception 5 times before they finally sent someone for a rather quick fix. When I called reception (outside of check in/out hours) often there was no answer. Furthermore, I paid for an oceanview room with 2 single beds, at check in I confirmed this was what I booked and requested that the room was not overlooking the pool. All these requests were ignored, and I was given a pool room with 1 bed, with no explanation for why.
While the staff are friendly (most hospitality staff across Fiji are), for a ”5” Star resort I found the service very lacking.
The scenery is very good. I highly recommend it. The swimming pool is very clean. I will come to Crowne Plaza again next time I come to Fiji. There are many activities in the hotel. It is very quiet. The service attitude of the staff is also very good. There are many breakfast options.
This is really the best hotel on the main island. We stayed here for shark diving. It's hard to describe the accommodation on the main island. It was a pleasant surprise to stay here.
The hotel is very private and very suitable for bringing children. There is a babysitting service, a beach, and you can watch the sunrise. And you won't feel that there are too many people.
Service: Good. I will introduce it to you after checking in.
Restaurant: The taste is very good. The price of dinner is a bit high. We spent 310FJD for two people. I didn't order wine because of allergies.
Activities: The hotel has a lot of activities, including yoga, paddle boarding, coral planting, etc. The Fiji Night at night is also very special.
Spa: I had a spa, but the spa is not on the beach, which is a small disadvantage.
Good hotel. Has everything you need for a relax holiday. They were renovating so there was quite a lot of noise. Also, keep in mind that there are a lot of children. For a couple to relax I guess there are better resort, but great for families. The Gym is nice. Service in the restaurants was alright, expected a bit more to be honest (long waiting, wrong orders).
We booked with breakfast after checking with staff over the call , informed them we will leave at 5am and staff confirmed that they will serve the breakfast if we inform them during check in but even after informed no breakfast was provided.
Second and main thing, no wifi was provided so couldn’t get hold of with family during stay, my family tried multiple time ringing the front staff but no proper communication.
The room was clean and comfortable. The kids were happy with the size. The kitchen was easy to use and had everything we needed. It's one of the Denarau hotels with easy access to the port, so I think it's a good choice for people staying on remote islands.
The location in Suva is excellent. The hotel has a history of more than 100 years. Many celebrities have stayed in this hotel when they visited Fiji. Although the hotel has a long history, the rooms are renovated, large, clean and hygienic. It should be the best hotel in Suva. The appearance is full of British style. The sea view room opens the window to face the sea. Sitting on the balcony looking at the bay and drinking a Fijian ice beer, I think Suva is worth it. The service staff are very enthusiastic and highly praised!
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8.2/10
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MMr Adam PorterIncredible hotel, fantastic location and super friendly staff. Great location if you’re looking to relax, Fiji time! Gym has everything you could need, cafe, restaurants, entertainment, gym, tennis courts, beach and they offer water sports and activities on campus as well as convenient and easy experiences to book. We even booked a day out and a boat came to the beach inform of our room and picked us up. Amazing place, safe to say we didn’t want to go home.
AacacacBeautiful stay at this quite new modern style hotel surrounded by lagoon! But it’s sad that there is no beach to enjoy there.
*room- it’s small but they have everything we need and amenities is quite good and they bring us enough tea en coffee during our stay. They maintain a room quite clean so it was very comfortable staying here. We can see it’s new and good design as well!
*breakfast-variety choice of food that you can fully enjoy! They even had a Mimosa drink and you will never get bored with beautiful and tasty food they prepare!
*facility- it’s quite big so to reach to the infinity pool it takes time to get there on foot and there was not enough baggy so had to walk all the way there. And even though this hotel itself is big but infinity pool is quite small and each seat is too close to each other so I felt it’s a hit congested and didn’t feel so relax being there. But surroundings are beautiful we can see mountains and oceans. Blue lagoon view from our room was also beautiful!
*Stuffs- sorry to compare to other hotel but some of the stuffs are not as friendly as other stuffs we met at other hotel. Some are lovely but I felt they’re so tired of helping us. But the driver who helped us to give us a loft to the airport, he was very friendly and nice, we can see he is willing to help us and made us comfortable till the end of our trip! Thank you Maffie! ( sorry not sure about spelling ) And the receptionist lady was very attentive when we checked in-Sweta, she was willing to prepare a room for us even we arrived a bit early than the check-in time, thank you!
NNadia777!The place is good if you need to get to the airport in the morning or plan to take boat trips from the port, as the beach in the area is not swimmable. Wi fi in the lobby / room is not good, wi fi in the restaurant: good :) the dorm room can be cleaner tbh, but it’s cheap so can’t complain
People are nice and friendly. There’s a bicycle rental nearby and o highly recommend renting e-bike and drive around.
GGuest UserThis is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years.
Negatives
- had aircon issues and slept without aircon, they moved us rooms to fix this
- had a leak above our shower in both tooms
- fridge was broken in both rooms
- lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained.
- lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either
- aircon in rooms is very loud
- internet access drops out constantly
- we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads
- food menus in the room are dirty and falling apart
Positives
- most of the staff is really friendly
- adults only pool is calm and quiet
- good assortment of activities and things to do in the hotel
- staff is mostly helpful when you need things
We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.
GGuest UserThe room is very good, the view is unbeatable, the weather is also very good, and the temperature is comfortable. The room service is also very timely, basically on call, and any request can be met. The restaurant is average, and it may not be able to take care of it when there are many people. It is a bit torture to eat in their restaurant every day. It is far from the city, and it is not convenient to go to the city for dinner, but the scenery is really beautiful, so all the shortcomings can be ignored. If you come to the Fiji Islands, the sea view and beach of Intercontinental are absolutely better than other denarau big hotels, and the food is relatively better, but the transportation is not convenient. Remember to book the room upstairs, the downstairs is relatively noisy, and the sea view suite on the second floor is definitely the best choice. When I opened the room, the room attendant said that my room was the hotel room with the best view. Haha.
Don't go to the beach to solicit customers and massage, the experience is extremely bad.
GGuest UserReception comes with a warm welcome, then the real thing started.
Finding a room with Aircond took 1 hour.
In an area with no taxi, reception often mark up $10 for calling one for you.
No food or store around, hotel food close at 6pm.
There is thief trying to get in and knock on doors from 8pm to 1am. They are led by security to check if no one then open the door to search for valuables.
Reception and a strong guy knock on the door at 1am and told me to pay again by cash because my previous payment card denied. I show them my credit debit record, and refused to be rip off.
There is bed bugs and cockroach in the room as well as on the bed.
Water from tab is yellow.
Given 2 small soap, no shampoo, no others
I would suggest to take something with free airport pick up. Never recommend this hotel as it’s a rip off.
GGuest UserI had a disappointing experience relating to service. My room had no wifi upon check in. I made the staff aware of this straight away, yet nothing was done until mid-morning the next day after I insisted it be resolved. All up I had to visit reception 2 times and call reception 5 times before they finally sent someone for a rather quick fix. When I called reception (outside of check in/out hours) often there was no answer. Furthermore, I paid for an oceanview room with 2 single beds, at check in I confirmed this was what I booked and requested that the room was not overlooking the pool. All these requests were ignored, and I was given a pool room with 1 bed, with no explanation for why.
While the staff are friendly (most hospitality staff across Fiji are), for a ”5” Star resort I found the service very lacking.
LLow Siong Lye 27052025I recently stayed at Gecko's Resort and had a very relaxing and enjoyable experience. The resort has a peaceful atmosphere that’s perfect for unwinding. The rooms are spacious and well-kept, with a comfortable bed that made for restful nights. I especially appreciated the little touches like free DVDs available to borrow – a nice bonus for quiet evenings in.
The location is great too – just a short distance from the beautiful Sigatoka Sand Dunes and the Pacific Ocean, so there’s no shortage of things to see and do nearby.
One downside, however, is the Wi-Fi. Access requires a voucher, and if you're streaming videos (like on YouTube), the data only lasts around two hours. This was a bit inconvenient, especially in an age where connectivity is expected to be seamless.
Overall, Gecko's Resort is a great option for a peaceful getaway with a few nice extras. Just be prepared to manage your internet usage or consider unplugging and enjoying the serene surroundings.
GGuest UserWhere do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
GGengizbinuI was transiting through and had to stay the night . The hotels okay. Room is very clean. But room does not include water . Large water bottle costed me 15 Fijian dollars which is expensive. Location is great. It’s next to jet point shopping center which has many food options. And is in between nadi town and airport. Good for a short stay, wouldn’t recommend for a holiday..
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