The sea outside the window is colorful and has distinct layers on sunny days and rainy days. The meal package unlocks three different meals every day. Dandan noodles have 3 flavors from top to bottom. The bottom layer is Thai chili sauce, which is also delicious. Wontons are like Vietnamese noodles, with vermicelli and meat filling inside. The ice cup tastes very strange, and the thick and thick soup is full of spices, and pepper is added. The most delicious western food, Q-elastic and firm fish, roasted crispy meat, duck legs... Another non-alcoholic drink feels great. The hotel staff is very enthusiastic. I knew I didn’t drink coffee on the second day of my stay. I didn’t drink water in the morning. I recommended hot cocoa and almond milk. I would greet them enthusiastically every day. I would ask about my gains and chat with people I met after sea fishing. I sang when I checked in and out. The tenor and soprano were super nice. It was the best experience.
The hotel building is very unique! The scenery is unique! There are museums, presidential palaces and embassy areas around. The hotel also has a small map introducing the surrounding area! We basically just followed the mini map. One night in Suva is enough
Second time for us to stay here this hotel!
This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help!
We recommend Intercontinental if it’s first time to visit Fiji because of below reason!
-friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart!
-spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge
-Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels!
-spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day!
Thank you for the another beautiful stay and we will definitely come back!!
I had a disappointing experience relating to service. My room had no wifi upon check in. I made the staff aware of this straight away, yet nothing was done until mid-morning the next day after I insisted it be resolved. All up I had to visit reception 2 times and call reception 5 times before they finally sent someone for a rather quick fix. When I called reception (outside of check in/out hours) often there was no answer. Furthermore, I paid for an oceanview room with 2 single beds, at check in I confirmed this was what I booked and requested that the room was not overlooking the pool. All these requests were ignored, and I was given a pool room with 1 bed, with no explanation for why.
While the staff are friendly (most hospitality staff across Fiji are), for a ”5” Star resort I found the service very lacking.
The resort is very clean and the staff is very enthusiastic. The rooms are large, well-lit and have good angles. Almost every room can see the sea and sunset, and each room has a clothes drying rack. The villa I booked also has a kitchen and washing machine, which is very convenient! I highly recommend Volivoli to those who come to Fiji for diving. The dive shop is right in the resort. There are free shore dives. For boat dives, there are 2 or 3 dive packages per day to choose from. You can book with the front desk. The corals in Fiji are very beautiful and worth diving. The most important thing is that my order includes three meals. The menu selection range is very rich, including Chinese, Western, Indian, Thai, and Japanese. The quantity is large and very delicious. I am very satisfied with every meal. If you are tired of eating, there are special menus for lunch and dinner every day. It is very humane~
amazing facilities including pools, restaurants and a gym. Lovely views across the resort and also a beautiful sunset!! All staff were so great and welcoming. Only thing to note that it’s not greatly close to anything (walking distance) but taxis and shuttles are available to everywhere!!
Beautiful stay at this quite new modern style hotel surrounded by lagoon! But it’s sad that there is no beach to enjoy there.
*room- it’s small but they have everything we need and amenities is quite good and they bring us enough tea en coffee during our stay. They maintain a room quite clean so it was very comfortable staying here. We can see it’s new and good design as well!
*breakfast-variety choice of food that you can fully enjoy! They even had a Mimosa drink and you will never get bored with beautiful and tasty food they prepare!
*facility- it’s quite big so to reach to the infinity pool it takes time to get there on foot and there was not enough baggy so had to walk all the way there. And even though this hotel itself is big but infinity pool is quite small and each seat is too close to each other so I felt it’s a hit congested and didn’t feel so relax being there. But surroundings are beautiful we can see mountains and oceans. Blue lagoon view from our room was also beautiful!
*Stuffs- sorry to compare to other hotel but some of the stuffs are not as friendly as other stuffs we met at other hotel. Some are lovely but I felt they’re so tired of helping us. But the driver who helped us to give us a loft to the airport, he was very friendly and nice, we can see he is willing to help us and made us comfortable till the end of our trip! Thank you Maffie! ( sorry not sure about spelling ) And the receptionist lady was very attentive when we checked in-Sweta, she was willing to prepare a room for us even we arrived a bit early than the check-in time, thank you!
The hotel restaurant is good. The room is large and the health is OK but not particularly good. The hotel is across the road from the beach to the sea. It is a bit strange that the Fijian people are friendly to the Chinese.
Incredible hotel, fantastic location and super friendly staff. Great location if you’re looking to relax, Fiji time! Gym has everything you could need, cafe, restaurants, entertainment, gym, tennis courts, beach and they offer water sports and activities on campus as well as convenient and easy experiences to book. We even booked a day out and a boat came to the beach inform of our room and picked us up. Amazing place, safe to say we didn’t want to go home.
Very Good
62 reviews
8.1/10
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8.1/10
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MMr Adam PorterIncredible hotel, fantastic location and super friendly staff. Great location if you’re looking to relax, Fiji time! Gym has everything you could need, cafe, restaurants, entertainment, gym, tennis courts, beach and they offer water sports and activities on campus as well as convenient and easy experiences to book. We even booked a day out and a boat came to the beach inform of our room and picked us up. Amazing place, safe to say we didn’t want to go home.
AacacacBeautiful stay at this quite new modern style hotel surrounded by lagoon! But it’s sad that there is no beach to enjoy there.
*room- it’s small but they have everything we need and amenities is quite good and they bring us enough tea en coffee during our stay. They maintain a room quite clean so it was very comfortable staying here. We can see it’s new and good design as well!
*breakfast-variety choice of food that you can fully enjoy! They even had a Mimosa drink and you will never get bored with beautiful and tasty food they prepare!
*facility- it’s quite big so to reach to the infinity pool it takes time to get there on foot and there was not enough baggy so had to walk all the way there. And even though this hotel itself is big but infinity pool is quite small and each seat is too close to each other so I felt it’s a hit congested and didn’t feel so relax being there. But surroundings are beautiful we can see mountains and oceans. Blue lagoon view from our room was also beautiful!
*Stuffs- sorry to compare to other hotel but some of the stuffs are not as friendly as other stuffs we met at other hotel. Some are lovely but I felt they’re so tired of helping us. But the driver who helped us to give us a loft to the airport, he was very friendly and nice, we can see he is willing to help us and made us comfortable till the end of our trip! Thank you Maffie! ( sorry not sure about spelling ) And the receptionist lady was very attentive when we checked in-Sweta, she was willing to prepare a room for us even we arrived a bit early than the check-in time, thank you!
AacacacSecond time for us to stay here this hotel!
This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help!
We recommend Intercontinental if it’s first time to visit Fiji because of below reason!
-friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart!
-spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge
-Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels!
-spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day!
Thank you for the another beautiful stay and we will definitely come back!!
GGuest UserReception comes with a warm welcome, then the real thing started.
Finding a room with Aircond took 1 hour.
In an area with no taxi, reception often mark up $10 for calling one for you.
No food or store around, hotel food close at 6pm.
There is thief trying to get in and knock on doors from 8pm to 1am. They are led by security to check if no one then open the door to search for valuables.
Reception and a strong guy knock on the door at 1am and told me to pay again by cash because my previous payment card denied. I show them my credit debit record, and refused to be rip off.
There is bed bugs and cockroach in the room as well as on the bed.
Water from tab is yellow.
Given 2 small soap, no shampoo, no others
I would suggest to take something with free airport pick up. Never recommend this hotel as it’s a rip off.
GGuest UserI had a disappointing experience relating to service. My room had no wifi upon check in. I made the staff aware of this straight away, yet nothing was done until mid-morning the next day after I insisted it be resolved. All up I had to visit reception 2 times and call reception 5 times before they finally sent someone for a rather quick fix. When I called reception (outside of check in/out hours) often there was no answer. Furthermore, I paid for an oceanview room with 2 single beds, at check in I confirmed this was what I booked and requested that the room was not overlooking the pool. All these requests were ignored, and I was given a pool room with 1 bed, with no explanation for why.
While the staff are friendly (most hospitality staff across Fiji are), for a ”5” Star resort I found the service very lacking.
GGuest UserDas Resort ist in die Jahre gekommen aber schön angelegt und wird täglich gepflegt. Es waren wenig Gäste da. Die Lage direkt an der Queensroad und ohne direkten Strandzugang ist für längere Aufenthalte nicht zu empfehlen. Größter Minuspunkt ist das angebotene Essen. Ich bekam nicht das was in der Karte stand (gefülltes Hähnchen in Weißweinsauce kam als gefülltes Hähnchen aus der Packung mit Ketchup) und die eh schon überteuerten Preise waren bei der Abrechnung plötzlich Australische Dollar. Das ist den Gästen gegenüber nicht fair.
AAlex.StanI stayed in a private room at smugglers cove for my last night in Fiji. I had previously stated in the 22 bed dorm but decided to treat myself for the last night as the price was a good deal.
The room was clean and spacious, although there were a few small cockroaches. The bathroom light switch took me a while to find as it was hidden between two plug sockets.
The staff at smugglers cove are all very friendly and will go out of their way to ensure you have an excellent experience there.
GGuest UserWhere do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
GGengizbinuI was transiting through and had to stay the night . The hotels okay. Room is very clean. But room does not include water . Large water bottle costed me 15 Fijian dollars which is expensive. Location is great. It’s next to jet point shopping center which has many food options. And is in between nadi town and airport. Good for a short stay, wouldn’t recommend for a holiday..
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