Overall, a pretty good hotel. I had a spacious room, but not a good view. Parking is available. The breakfast is quite varied. It could be a bit cleaner. The room furnishings could also be a bit better.
We've now stayed here for the third time. For over three years, neither the bar nor the rather pleasant dining room has been open. Anyone expecting these amenities will currently be disappointed. The front desk is staffed by constantly changing individuals who don't appear to be hotel employees. Since this year, guests are asked via signs at breakfast to clear their own tables. All of this points to a significant staffing issue. The service is okay, but not the friendliest. I highly doubt anyone working here has any formal hospitality training. We are now aware of these circumstances. For us, it offers space, seating, a private bathroom, and a bowling alley if you want one. It's clean and quite affordable. The breakfast buffet is quite good. Furthermore, it offers special rooms for families, which we also liked. The location is suburban, which suits us. It seems to attract many travelers passing through, as it's not far from the highway, yet it's very quietly situated.
The front desk lady at the hotel will speak standard Mandarin, which is great. The breakfast was very rich and this was the only hotel that provided slippers. Stay here next time!
While the hotel was generally clean and comfortable, several aspects of the stay were disappointing—especially considering the nightly room rate. One major issue was the €22 per day charge for parking. Many comparable hotels offer complimentary parking as a standard courtesy, so this felt unnecessary.
Another inconvenience was the lack of daily replenishment of bottled water in the room. This is a small but basic amenity that many hotels provide, and its absence was noticeable.
Additionally, the room itself felt quite old and in need of some updates. It didn’t quite match the standard expected for the price.
On a positive note, the hotel is conveniently located near a Rewe supermarket, just about 2 to 3 minutes away, making it easy to grab any essentials.
Overall, these added costs, the room's condition, and the overlooked details made the stay feel less guest-friendly and not quite worth the price.
Breakfast: Amazing food, view from breakfast was the highlight
Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”.
Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.
It seems that communication between reception and breakfast service is broken. They wanted to charge for breakfast twice. Furthermore, the offer was very poor for €25 per person.
If you just wanted a coffee in the afternoon, it was complicated. It only worked with rolls, etc., and it was too expensive. There was a vending machine for mini snacks, but the price-performance ratio wasn't right either.
The shower had mold stains.
Too bad, I expected more comfort.
Too loud to sleep!!!
The hotel is very centrally located! Modernly furnished. Staff very friendly and helpful.
Unfortunately, sleeping at night was out of the question. We had a room on the 4th floor. The windows are not insulated. So loud music came into our room until 4 a.m. with the windows closed! Please indicate when booking that you would like a quiet room! Also book the hotel's own parking space in advance.
The location is very convenient, the breakfast is also OK, the hotel is 1995 this year, the facilities are a bit old, but everything else is good, the waiter is very nice.
The room is bright and sunny, and the area is spacious and grand, which is rare in Europe. It is clean and sanitary, equipped with a small bar, excellent sound insulation, fresh and silent air conditioning, and the sound of trains cannot be heard at all when the window is closed. The sauna room is equipped with dry steam and wet steam, as well as a comfortably designed public rest area and personal rest area. It is considerate for guests, the front desk has a friendly smile, and the service is thoughtful. The transportation is convenient, the train station is at the door, and there are many supermarkets such as Rewe nearby
Hotel near Karlsruhe City Center,Karlsruhe100% of visitors choose this area
XXiaomaJohnny2023.08.25
The hotel is comfortable and clean, professional service, supporting the surrounding environment and convenient transportation
75 reviews
7.5/10
Price from
IDR 2,361,635
per night
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8.9/10
Very Good
ZZhiailansedemaoThis is a truly perfect hotel, spacious and bright, with a striking design. It has two rooms, one inside and one outside, and the sofa bed in the outer room is incredibly comfortable and high-quality. The window overlooks the street, and the sound of church bells drifts in the breeze, evoking a sense of ethereal peace and tranquility... It's a style my children and I absolutely adore. The room also comes with a generous selection of food and beverages, all included in the room rate. The service charge accepts both credit and cash, which is very flexible. The bathroom sink plug was broken, so I called customer service. Upon opening the door, the handsome front desk guy came to fix it. Without a word, he took off his suit and quickly fixed it. This multi-person experience isn't limited to domestic use. My children said they probably waited for the repairman to arrive, and they didn't know when.
GGuest UserIt seems that communication between reception and breakfast service is broken. They wanted to charge for breakfast twice. Furthermore, the offer was very poor for €25 per person.
If you just wanted a coffee in the afternoon, it was complicated. It only worked with rolls, etc., and it was too expensive. There was a vending machine for mini snacks, but the price-performance ratio wasn't right either.
The shower had mold stains.
Too bad, I expected more comfort.
GGuest UserBreakfast: Amazing food, view from breakfast was the highlight
Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”.
Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.
AAnonymous UserThe hotel is next to the zoo and the train station, and the location is very convenient. It's a hotel with a very period feel. The rooms are heated and very comfortable in winter. Because the shelf is relatively high, the room looks spacious. Compared with many European hotels, the room size is quite large. The hotel has a parking lot, which costs 18 euros a night, which is more convenient for self-driving.
GGuest UserWhile the hotel was generally clean and comfortable, several aspects of the stay were disappointing—especially considering the nightly room rate. One major issue was the €22 per day charge for parking. Many comparable hotels offer complimentary parking as a standard courtesy, so this felt unnecessary.
Another inconvenience was the lack of daily replenishment of bottled water in the room. This is a small but basic amenity that many hotels provide, and its absence was noticeable.
Additionally, the room itself felt quite old and in need of some updates. It didn’t quite match the standard expected for the price.
On a positive note, the hotel is conveniently located near a Rewe supermarket, just about 2 to 3 minutes away, making it easy to grab any essentials.
Overall, these added costs, the room's condition, and the overlooked details made the stay feel less guest-friendly and not quite worth the price.
CcarolineHotel is nice, good location and staff friendly and helpful. However that's when you see the staff whichis usuallyin themorning. I checked in online as requested, was informed that I will get a code for door and room. I thought it is to make thecheck in process more efficient. I came in the afternoon and couldn't get inside the building, which need the code to get in. Finally some other guests came and I got in the building, and the hotel doesn't have reception to check you in. There is only a German phone number, which I don't want to call as it is an international call for me. There is email which I could send, but nobody answered. I don't know what to do to check in. Finally I found the code in email from hotel in my spam folder and managed to find my room. It's not clear that without the code nothing you can do. I think as a hotel some human intervention maybe needed
何何環兒It’s a pretty new hotel with large rooms and a good location. It’s about 15-20 minutes’ drive from the Mercedes-Benz Museum. The parking lot downstairs is public, but the hotel’s instructions are unclear. Although it’s marked with air conditioning, it’s not found in the room. As for the air outlet, I found a regulator in the toilet that seemed to be an air conditioner but it had almost no effect, so the room was a little stuffy and I had to open the window to solve the problem. You can walk to rewe and pharmacy nearby for 7 minutes' walk, which is convenient for shopping. The sauna and swimming pool facilities on the 5th floor are temporarily suspended, which is very regrettable.
MMichael54188Great location right by the train station, offering good value for money. It's a bit older, but still clean and hygienic, so no issues there. Perfect for business travelers. I even saw Lufthansa crew staying here.
JJazzymneHotel is only one stop by tram from the main railway station. Hotel staffs are very nice and helpful. Just that the hardware are quite old, you can tell from the carpet, wallpaper and the hardware especially the bathroom style is unbearable with this price. Strongly recommend a renovation to keep up with the brand name.
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