Overall, a pretty good hotel. I had a spacious room, but not a good view. Parking is available. The breakfast is quite varied. It could be a bit cleaner. The room furnishings could also be a bit better.
We've now stayed here for the third time. For over three years, neither the bar nor the rather pleasant dining room has been open. Anyone expecting these amenities will currently be disappointed. The front desk is staffed by constantly changing individuals who don't appear to be hotel employees. Since this year, guests are asked via signs at breakfast to clear their own tables. All of this points to a significant staffing issue. The service is okay, but not the friendliest. I highly doubt anyone working here has any formal hospitality training. We are now aware of these circumstances. For us, it offers space, seating, a private bathroom, and a bowling alley if you want one. It's clean and quite affordable. The breakfast buffet is quite good. Furthermore, it offers special rooms for families, which we also liked. The location is suburban, which suits us. It seems to attract many travelers passing through, as it's not far from the highway, yet it's very quietly situated.
The front desk lady at the hotel will speak standard Mandarin, which is great. The breakfast was very rich and this was the only hotel that provided slippers. Stay here next time!
While the hotel was generally clean and comfortable, several aspects of the stay were disappointing—especially considering the nightly room rate. One major issue was the €22 per day charge for parking. Many comparable hotels offer complimentary parking as a standard courtesy, so this felt unnecessary.
Another inconvenience was the lack of daily replenishment of bottled water in the room. This is a small but basic amenity that many hotels provide, and its absence was noticeable.
Additionally, the room itself felt quite old and in need of some updates. It didn’t quite match the standard expected for the price.
On a positive note, the hotel is conveniently located near a Rewe supermarket, just about 2 to 3 minutes away, making it easy to grab any essentials.
Overall, these added costs, the room's condition, and the overlooked details made the stay feel less guest-friendly and not quite worth the price.
Breakfast: Amazing food, view from breakfast was the highlight
Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”.
Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.
It seems that communication between reception and breakfast service is broken. They wanted to charge for breakfast twice. Furthermore, the offer was very poor for €25 per person.
If you just wanted a coffee in the afternoon, it was complicated. It only worked with rolls, etc., and it was too expensive. There was a vending machine for mini snacks, but the price-performance ratio wasn't right either.
The shower had mold stains.
Too bad, I expected more comfort.
Too loud to sleep!!!
The hotel is very centrally located! Modernly furnished. Staff very friendly and helpful.
Unfortunately, sleeping at night was out of the question. We had a room on the 4th floor. The windows are not insulated. So loud music came into our room until 4 a.m. with the windows closed! Please indicate when booking that you would like a quiet room! Also book the hotel's own parking space in advance.
The location is very convenient, the breakfast is also OK, the hotel is 1995 this year, the facilities are a bit old, but everything else is good, the waiter is very nice.
The room is bright and sunny, and the area is spacious and grand, which is rare in Europe. It is clean and sanitary, equipped with a small bar, excellent sound insulation, fresh and silent air conditioning, and the sound of trains cannot be heard at all when the window is closed. The sauna room is equipped with dry steam and wet steam, as well as a comfortably designed public rest area and personal rest area. It is considerate for guests, the front desk has a friendly smile, and the service is thoughtful. The transportation is convenient, the train station is at the door, and there are many supermarkets such as Rewe nearby
Hotel near Karlsruhe City Center,Karlsruhe100% of visitors choose this area
XXiaomaJohnny2023.08.25
The hotel is comfortable and clean, professional service, supporting the surrounding environment and convenient transportation
75 reviews
7.5/10
Price from
PHP 8,325
per night
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8.9/10
Very Good
I have two rooms in December before Christmas and it was one of the most comfortable bed I had for the two weeks trip. Two nights here and my baby son loves their breakfast. It comes with hot food and cold cuts, cheese and on table side orders for eggs. I tried the shashouka but I don’t really like it because the cumin was too strong. I had lovely champagne for my breakfast and can’t complaint more. Coffee normal, tea selections are great! I would come back again to this chain hotel. The only bad things is the location is slight far from train station, we pulled 2 big luggages, 1 medium size luggage, 1 stroller all the way to the hotel and decided to call for taxi when we depart. Afterall good stay and safe and quiet neighbourhood.
i really enjoyed my time in the Hotel. The room was big and everything was very clean and modern. The sauna was totally empty so I enjoyed the facilities! Also the rooms were very soundproof , I didn’t hear anything from the outside.
CcarolineHotel is nice, good location and staff friendly and helpful. However that's when you see the staff whichis usuallyin themorning. I checked in online as requested, was informed that I will get a code for door and room. I thought it is to make thecheck in process more efficient. I came in the afternoon and couldn't get inside the building, which need the code to get in. Finally some other guests came and I got in the building, and the hotel doesn't have reception to check you in. There is only a German phone number, which I don't want to call as it is an international call for me. There is email which I could send, but nobody answered. I don't know what to do to check in. Finally I found the code in email from hotel in my spam folder and managed to find my room. It's not clear that without the code nothing you can do. I think as a hotel some human intervention maybe needed
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