We've now stayed here for the third time. For over three years, neither the bar nor the rather pleasant dining room has been open. Anyone expecting these amenities will currently be disappointed. The front desk is staffed by constantly changing individuals who don't appear to be hotel employees. Since this year, guests are asked via signs at breakfast to clear their own tables. All of this points to a significant staffing issue. The service is okay, but not the friendliest. I highly doubt anyone working here has any formal hospitality training. We are now aware of these circumstances. For us, it offers space, seating, a private bathroom, and a bowling alley if you want one. It's clean and quite affordable. The breakfast buffet is quite good. Furthermore, it offers special rooms for families, which we also liked. The location is suburban, which suits us. It seems to attract many travelers passing through, as it's not far from the highway, yet it's very quietly situated.
While the hotel was generally clean and comfortable, several aspects of the stay were disappointing—especially considering the nightly room rate. One major issue was the €22 per day charge for parking. Many comparable hotels offer complimentary parking as a standard courtesy, so this felt unnecessary.
Another inconvenience was the lack of daily replenishment of bottled water in the room. This is a small but basic amenity that many hotels provide, and its absence was noticeable.
Additionally, the room itself felt quite old and in need of some updates. It didn’t quite match the standard expected for the price.
On a positive note, the hotel is conveniently located near a Rewe supermarket, just about 2 to 3 minutes away, making it easy to grab any essentials.
Overall, these added costs, the room's condition, and the overlooked details made the stay feel less guest-friendly and not quite worth the price.
The hotel is located in a very convenient location, in fact, it is in a residential area, not far from the airport, and the subway S2 is right in front of the hotel. There are Aldi, Lidl, REWE, PENNY, and DM within 10 minutes. The hotel restaurant has a rich breakfast. There is a shuttle bus to Metzingen at the door.
Hotel near Baden-Baden Downtown Area,Baden-Baden100% of visitors choose this area
YYezi2023.08.28
The hotel is in a great location, and it should be the best hotel in Baden-Baden. It is located opposite the drinking fountain hall and the casino. As expected, I was not given the room type I booked at first, but after negotiation, I was given a larger room type. So if you don't speak English well, book a basic room in Europe, and don't pay extra for other room types, because they will definitely give you a worse room type. This is my experience. The hotel is very close to the central area, within a few minutes' walk. There is a Lion Hotel restaurant near the hotel that is very popular and basically full, and the boss lady serves in person. I ordered pork knuckle and grilled ribs, which tasted great. The hotel's breakfast is very good and the service is also thoughtful. Baden-Baden is a relaxing and romantic resort city.
Breakfast: Amazing food, view from breakfast was the highlight
Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”.
Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.
The location is pretty good. You can see it as soon as you look up from the train station. The hotel is generally OK.
I recommend the mushroom soup in the hotel restaurant, which is very delicious.
For breakfast, you can ask the hotel staff to make fried eggs or pancakes.
Stayed for the second time, overall it was good.
The location is very good and it is easy to find. The hotel hardware is good, in line with four stars, and I see a lot of business trips staying here. The environment is also good, very quiet, the lobby is small, and there are no other shortcomings.
Recommended!
Hotel is only one stop by tram from the main railway station. Hotel staffs are very nice and helpful. Just that the hardware are quite old, you can tell from the carpet, wallpaper and the hardware especially the bathroom style is unbearable with this price. Strongly recommend a renovation to keep up with the brand name.
Too loud to sleep!!!
The hotel is very centrally located! Modernly furnished. Staff very friendly and helpful.
Unfortunately, sleeping at night was out of the question. We had a room on the 4th floor. The windows are not insulated. So loud music came into our room until 4 a.m. with the windows closed! Please indicate when booking that you would like a quiet room! Also book the hotel's own parking space in advance.
Amazing
128 reviews
9.4/10
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DKK 841
per night
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8.5/10
Very Good
BBeijixingkaoyaA very bad experience. I checked into the hotel on the night of January 30, 25. After checking in, I took a door card to a nearby supermarket to buy some snacks. When I came back, I was absent-mindedly looking at my phone and accidentally swiped the door of the next room. Shockingly, the door card of my room actually swiped the door of the other room. An Indian man in the room and I looked at each other, and then explained the whole story. We were extremely shocked. I apologized and left.
Because we had traveled a long way, we were very tired that night and only stayed for one night. We left the next morning. And it was our door card that swiped the door of the next room. I didn’t know how to complain to the hotel at the time, so I used the suitcase and stool to block the door that night. I didn’t know if someone else’s door card could open our door. I drove away early the next morning.
GGuest UserPros- Funky hotel in a central location. You can walk to the city center. Very close to U6 tram which goes directly to the airport. Stay at room 520 for for nights. The room was spacious with bright lights. The bed was big and comfy. The staff is young and energetic.
Cons - breakfast lack varieties. Send message to staff via tablet/ipad provided in the room but no response. The fridge was not working.
WWKrisBreakfast: Amazing food, view from breakfast was the highlight
Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”.
Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.
TToon FokWhile the hotel was generally clean and comfortable, several aspects of the stay were disappointing—especially considering the nightly room rate. One major issue was the €22 per day charge for parking. Many comparable hotels offer complimentary parking as a standard courtesy, so this felt unnecessary.
Another inconvenience was the lack of daily replenishment of bottled water in the room. This is a small but basic amenity that many hotels provide, and its absence was noticeable.
Additionally, the room itself felt quite old and in need of some updates. It didn’t quite match the standard expected for the price.
On a positive note, the hotel is conveniently located near a Rewe supermarket, just about 2 to 3 minutes away, making it easy to grab any essentials.
Overall, these added costs, the room's condition, and the overlooked details made the stay feel less guest-friendly and not quite worth the price.
CcarolineHotel is nice, good location and staff friendly and helpful. However that's when you see the staff whichis usuallyin themorning. I checked in online as requested, was informed that I will get a code for door and room. I thought it is to make thecheck in process more efficient. I came in the afternoon and couldn't get inside the building, which need the code to get in. Finally some other guests came and I got in the building, and the hotel doesn't have reception to check you in. There is only a German phone number, which I don't want to call as it is an international call for me. There is email which I could send, but nobody answered. I don't know what to do to check in. Finally I found the code in email from hotel in my spam folder and managed to find my room. It's not clear that without the code nothing you can do. I think as a hotel some human intervention maybe needed
何何環兒It’s a pretty new hotel with large rooms and a good location. It’s about 15-20 minutes’ drive from the Mercedes-Benz Museum. The parking lot downstairs is public, but the hotel’s instructions are unclear. Although it’s marked with air conditioning, it’s not found in the room. As for the air outlet, I found a regulator in the toilet that seemed to be an air conditioner but it had almost no effect, so the room was a little stuffy and I had to open the window to solve the problem. You can walk to rewe and pharmacy nearby for 7 minutes' walk, which is convenient for shopping. The sauna and swimming pool facilities on the 5th floor are temporarily suspended, which is very regrettable.
MMichael54188Great location right by the train station, offering good value for money. It's a bit older, but still clean and hygienic, so no issues there. Perfect for business travelers. I even saw Lufthansa crew staying here.
GGuest UserHotel is only one stop by tram from the main railway station. Hotel staffs are very nice and helpful. Just that the hardware are quite old, you can tell from the carpet, wallpaper and the hardware especially the bathroom style is unbearable with this price. Strongly recommend a renovation to keep up with the brand name.
GGero LichtSchöne Zimmer, Sauber, sehr gute Lage - Aber was gar nicht geht, ein Zimmer zur Verfügung stellen, bei dem man weiß das die Heizung nicht geht. Haben die Rezeption kurz nach dem Ankommen darauf angesprochen, es hieß es schaut sich ein Techniker an, am Abend ging die Heizung immer noch nicht, der Nachportier sagte man könne jetzt nichts mehr machen und am nächsten Tag sagte uns die Dame an der Rezeption das man dieses Gas erst erneuern müsste, und das sei bekannt ... Warum gibt man dann dieses Zimmer raus?
Kulanz oder Nachlässe gleich null - Schade, aber diese Kette ist für uns gestorben!
Also im Sommer kann man es empfehlen .... :-)
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