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9.2/10
Great
GGuest UserPoor noise isolation between the rooms. Neighbours room was blaring music and singing late into the night. First call to Reception resulted in no action being taken. Second call 15 min later made with an irate tone resulted in staff visiting and the noise being reduced. During check out, reception tried to get the Manager to come and apologize, but Manager asked instead how much the customer paid for the room and declined to come out, instead leaving reception to respond to complaints. Pathetic and unsympathetic behavior by the Manager.
GGuest UserExcellent is one word that sums up our stay. Right from the location to the staff to the rooms to the food. Peaceful location within the city, yet seems miles away from it. The trek organised by the hotel is truly worth it and a must do. The meals are excellent…multi course meals with different cuisines. Staff is very helpful and forever smiling. Rooms are pretty well designed. Overall the property has small design touches which truly delight. Perfect weekend retreat. The live music on Saturday nights was a great experience…the singer was excellent. Highly recommend. Will return for sure.
GGuest UserI really feel there should be some decrease in the room rate as it's too high even on weekdays. The overall stay was really good but I was really unhappy with the no entry of Auto Rickshaw inside the property. My mom is a senior citizen with 2 hip replacements. I was being told Rick is not allowed inside so I had to make her walk inside completely. Kindly relook and rethink about it before somebody is being stopped in future. Even at reception i was being informed Visitors are not allowed which was very shocking I had booked 2 Deluxe twins after checking details. I did book as I am a Platinum member and food package was available to book. After entering the room I didn't see a bathtub in the bath room which was very strange which was clearly mentioned in facilities. Later I did check for a room upgrade for atleast 1 room as I mentioned I am a Platinum member but the staff clearly denied it which was again upsetting for me. Iron bed was missing in both rooms. Please give atleast room slippers For Lunch i did order Dal Khichdi, Biryani and Poori Bhaji all was super yummy and instructions were very well followed by the staff, even the quantity was also good as per the prices but the issue i had was when the food came i was being ask to pay first which was very really weird. I did check with the guy can't I pay at the time of check out while settling the bills. He is like NO. I was really unhappy with this kind of rule which i haven't heard My stay included the Lunch or Dinner plan so I decided to go for Dinner with my family. The restaurant was very good with an amazing and welcoming staff specially Biswajit was very kind and helpful till the end and dinner food was just yummmm. Thank you Chef Vikram was such good taste and dishes we ordered
Keeping in mind the outstanding dinner, the morning breakfast wasn't that great in taste and wasn't a lavish spread. Idli weren't soft at all and Sabudana Khichdi was oily. The only items I liked were crispy Dosa and Thin parathas. Breakfast would have included Upma, Medu vada, Seviyan upma and Poha for sure
The overall stay in Seven Eleven was good but the authorities really need to look into above pointers for sure to make it more better
GGuest UserIt is a very old property, lot of repair work is required in every area , starting from mattresses to floor …room conditions are bad .
In cafeteria, there is hardly anyone to help , no one will come to your table , here I will say the quality of staff is a big concern Overall not a decent place to stay in current situation
What’s the typical price for hotels with Swimming Pools in Thane?
For hotels with Swimming Pools in Thane, the average price on weekdays is PKR 40,996, and the average price on weekends (Friday–Saturday) is PKR 39,856.
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