The hotel is in a suburb, the suburb of Bodmin, next to a highway service toll station, but there are few food at the toll station, just McDonald's, Subway and a Coop supermarket. If you want to go to Bodmin town for a meal, you can't do it without a car. Because it takes more than 2 hours to walk. So in theory, it should be normal to take away food. We bought food and prepared to eat in the hotel lobby, and then the front desk staff came and said that you can't eat, our place provides meals, and you can't eat takeaway food. To be honest, this is the first time I heard this reason. I'm not sitting in your restaurant, can't I eat takeaway in the lobby? I've stayed in many HIXes in the UK, and I came across this one, which was arrogant and acted like it had a reason. Other HIXes will let you use plates and knives and forks. This one will only drive people away. I thought they wanted me to buy their wine, so we bought it, and after buying it, they still drove people away. It was really annoying. Later I thought he was discriminating. Because the table next to me was eating pizza, so, see.
During our three-day stay at The St Ives Bay Hotel, we had a memorable and relaxing experience as a couple. Our beach-view room was an absolute delight, offering stunning vistas of the ocean right from our window. The gentle sounds of the waves crashing on the shore were incredibly soothing, making every morning and evening special.
The room itself was spacious, providing more than enough room to unwind and truly feel at ease. We appreciated the hotel’s accessibility, with both bus and train services conveniently close by, making it easy for us to explore the charming town of St Ives and its beautiful surroundings. This convenience added an extra layer of ease to our holiday.
On top of everything, the hotel’s rates were budget-friendly, offering excellent value for such a great location and amenities. For couples seeking a comfortable and scenic getaway, The St Ives Bay Hotel is a wonderful option that doesn’t break the bank. We’d love to return!
Classic English hotel, my room was recently updated and clean; strange not to have daily cleaning service.
Small Single room with sea view was expected and very cosy. Appreciate the soft, thick new carpet. Also the single armchair was well used to enjoy sitting by window for the view.
Bathroom was brand new, modern and didn’t blend into environment which is a shame. The water from shower was either too hot or cold; also the shower head could not be fixed into the rail so needed holding up.
Restaurant meal was very nice, service was especially friendly and attentive.
I would stay again in the near future but remind other guests considering that this is a 3 star hotel so you should appreciate that this is meeting the expectations of this grading.
Overall daily service at hotel reception was well appreciated and always greeted when passing . Well done and thank you to the hotel staff!
The hotel itself was a great experience and we did enjoy the novelty of staying in the prison which I would recommend to anyone.
Upon arrival we were welcome by the team but very basic information was given, leading to us missing a tour of the hotel which we were told was included in the price. The manager then offered for one of the team to do a later tour for just the two of us which was cut short, very awkward and definitely not worth the money paid for. If we had been advised of the tour with the bigger group when checking in we may have had a better experience.
We decided to book dinner at the chapel to experience it as much as we could but dinner was poor. We had to wait for our table, 3 different people asked for our name before we sat down and then again a fourth person checked once we were sat down. With minimal staff on the service was poor to say the least and The burger ordered was pretty much raw, I did not finish it. Once we had finished no one came to ask if we wanted anything else or to look at a dessert menu. We left the restaurant with no one even there working! Not sure where the team had disappeared to.
Breakfast was good and would recommend it.
Beautiful hotel grand entrance good history. Total let down on the bedroom the toilet and shower belongs in a 1960 caravan. Dirty carpet dirty walls. Dirty bed with ***** hair Certain didn’t fit the windows. I probably should have got an upgrade.
The service and staff were amazing nothing too much trouble.
Breakfast fantastic, and afternoon tea just delightful. The hotel was a joy to share time in and relax.
Room tip top for cleanliness
I would like to thank all staff for the most enjoyable weekend.
Very Good
99 reviews
8.9/10
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RRip RipClassic English hotel, my room was recently updated and clean; strange not to have daily cleaning service.
Small Single room with sea view was expected and very cosy. Appreciate the soft, thick new carpet. Also the single armchair was well used to enjoy sitting by window for the view.
Bathroom was brand new, modern and didn’t blend into environment which is a shame. The water from shower was either too hot or cold; also the shower head could not be fixed into the rail so needed holding up.
Restaurant meal was very nice, service was especially friendly and attentive.
I would stay again in the near future but remind other guests considering that this is a 3 star hotel so you should appreciate that this is meeting the expectations of this grading.
Overall daily service at hotel reception was well appreciated and always greeted when passing . Well done and thank you to the hotel staff!
GGuest UserExcellent Saturday night stay celebrating various birthdays etc.
Made to feel like a VIP from start to finish.
Unfortunately, we couldn't stay for lunch, but every meal we've had at The Brunel has been epic.
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