This hotel is very neat and clean. The room is spacious with a beautiful view of Lake Biwa, and a walk along the lake is very relaxing. It's definitely worth staying here. I especially love the fragrant POLA toiletries they provide, and the bath salts are also lovely for a very comfortable bath in the evening. š There's a free shuttle service from the north exit of Otsu Station, just across the street, that takes about 10 minutes to reach the hotel. There's a convenience store within a 5-minute walk, and a large mall about a 15-minute walk away. Near Otsu Station, there's a food market with great food at reasonable prices. I'd love to come back again if I have the chance.
The rooms is a bit old. We have a twin bed and a sofa bed. The room is very big. We have the lake view which is very beautiful very early in the morning and during sunset. Good stay
This hotel is located right by Lake Biwa, and every room boasts a large balcony where you can take in the stunning lake views. It's truly refreshing and uplifting!
The hotel offers a convenient shuttle bus service right from the JR station, with pretty good frequency. Although you could walk to the hotel, providing a shuttle for this distance really shows their thoughtfulness.
The onsen (hot spring) is definitely a major plus. The water quality, temperature, and ventilation were all perfect for us. Plus, enjoying the outdoor bath with views of Lake Biwa and a gentle breeze, while soaking away the day's fatigue, was just sublime!
Highly recommended; I'll definitely choose this hotel again next time I'm in Otsu!
Overall experience only so so averageā¦ā¦. I donāt expect such a huge hotel giant - Marriott Group has these shortfalls !
Letās talk about the suggested improvements on facilities provided by hotel:Ā
1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area.
2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. āLuckilyā, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rainā¦ā¦
3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance.
4) staff - Iād say, with the ānameā of Marriott, this hotel is really under staffā¦ā¦
Other - nothing to say really
The room is small, the receptionists before check-in time looked very young, I don't know if they were interns, spoke just bad English and bad hospitality in general. Need more training!
Ryokusuiteiās environment, service, and facilities were excellent. Our pre-stored luggage was promptly delivered to the room.
The private bath room included breakfast, which was delicious with many options, plus a small stove to grill seafood yourself. While the private bath isnāt completely secludedāpeople in a building across, though quite far away, can see ināthe stunning view of Lake Biwa more than makes up for it.
The large public bath is open nearly 24 hours, featuring a relaxing lounge area afterward, free ice cream, and complimentary coffee in the lobby during the day.
Upon check-in, we received shopping discount coupons that could be used to purchase small towels, scented balms, and storage bags.
The hotel is spacious,counter service very friendly abd help .after 50km cycling trip from Maibara, in time to have good rest and recharge my battery handphone, has bicycle storage area. .Not far on the opposite right, there is 7 7Eleven convenient shop and few local restaurants. cheap and delicious.
The Western-style room was spacious, with a large, comfortable bed. The onsen (hot springs) were excellent, with several to choose from, and the area wasn't crowded. The water was excellent, leaving my skin feeling smooth and refreshed. The hotel requires a meal plan; adding dinner upon arrival costs 10,000 yen per person. There are few restaurants nearby, but there's a yakiniku restaurant with excellent beef.
The front desk is located on the second floor of the Lawson convenience store in the west exit rotary, right next to Kusatsu Station. The three staff members at the small front desk were efficient and helpful. The contracted parking lot is in the building immediately to the left as you enter the rotary, and the signs were easy to find. The overnight parking fee of 500 yen was a welcome bonus. The amenities were also of high quality. The water, tea, and snacks in the refrigerator were all free, which was a nice touch.
There are three branches in total, and the rooms are arranged in a room type that allows you to bring (bicycles) into the room, a non-smoking room, and bicycle-friendly. The room is spacious, with a sofa, a large bathroom (bathtub), and three types of hair dryers. There aren't many restaurants and shops nearby, but we can find a laundry shop and delicious ramen and convenience stores within a 5-minute bike ride.
Very Good
108 reviews
8.3/10
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9.4/10
Amazing
KKimGood hotel if you really want to get away and relax. Do spas and light/ medium sightseeing. Itās about an hour train ride to any major modern shopping stuff.
They serve Japanese style breakfast and western breakfast for extra charge. Make sure to specify which one. For dinner itās usually Japanese style. And the food was good. I found out a lot of things I did and didnāt like for cuisine.
GGuest UserThe rooms is a bit old. We have a twin bed and a sofa bed. The room is very big. We have the lake view which is very beautiful very early in the morning and during sunset. Good stay
GGuest UserRyokusuiteiās environment, service, and facilities were excellent. Our pre-stored luggage was promptly delivered to the room.
The private bath room included breakfast, which was delicious with many options, plus a small stove to grill seafood yourself. While the private bath isnāt completely secludedāpeople in a building across, though quite far away, can see ināthe stunning view of Lake Biwa more than makes up for it.
The large public bath is open nearly 24 hours, featuring a relaxing lounge area afterward, free ice cream, and complimentary coffee in the lobby during the day.
Upon check-in, we received shopping discount coupons that could be used to purchase small towels, scented balms, and storage bags.
GGuest UserThe staff are fluent in English, and it was a pleasant surprise to find some who also spoke Chinese. The hot spring facilities are excellent, with the outdoor baths offering stunning views. Our room also had a fantastic view, overlooking Lake Biwa and Mount Hiei.
YYuKidonThis hotel is very neat and clean. The room is spacious with a beautiful view of Lake Biwa, and a walk along the lake is very relaxing. It's definitely worth staying here. I especially love the fragrant POLA toiletries they provide, and the bath salts are also lovely for a very comfortable bath in the evening. š There's a free shuttle service from the north exit of Otsu Station, just across the street, that takes about 10 minutes to reach the hotel. There's a convenience store within a 5-minute walk, and a large mall about a 15-minute walk away. Near Otsu Station, there's a food market with great food at reasonable prices. I'd love to come back again if I have the chance.
GGuest UserThe hotel is only a 10-minute walk from Hikone Station, which is very convenient. The hotel is opposite Hikone Castle, and you can see Hikone Castle while taking a hot spring bath, especially the night view is better. The breakfast is very rich, with many varieties and good service.
PPingxinjiejieThe Western-style room was spacious, with a large, comfortable bed. The onsen (hot springs) were excellent, with several to choose from, and the area wasn't crowded. The water was excellent, leaving my skin feeling smooth and refreshed. The hotel requires a meal plan; adding dinner upon arrival costs 10,000 yen per person. There are few restaurants nearby, but there's a yakiniku restaurant with excellent beef.
GGuest UserOverall experience only so so averageā¦ā¦. I donāt expect such a huge hotel giant - Marriott Group has these shortfalls !
Letās talk about the suggested improvements on facilities provided by hotel:Ā
1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area.
2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. āLuckilyā, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rainā¦ā¦
3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance.
4) staff - Iād say, with the ānameā of Marriott, this hotel is really under staffā¦ā¦
Other - nothing to say really
TTimentoDiverI recently stayed at AB Hotel Hikone and had an exceptional experience. The location deserves a solid 5 starsāit's conveniently situated at 5-9 Daitocho, Hikone, Shiga, offering easy access to key attractions. The cleanliness of the hotel is commendable, earning another 5-star rating. The staff was friendly and accommodating, though a slightly higher rating for friendliness would enhance the overall experience. The value for money is excellent, with top-notch facilities that deserve a full 5 stars. The breakfast exceeded expectations, earning a perfect score. Overall, AB Hotel Hikone provides a fantastic stay with its prime location, cleanliness, value for money, and outstanding facilities. I highly recommend it to fellow travelers seeking a delightful and comfortable accommodation experience in Hikone, Japan.
MMelonimoniWe didn't know that this is a love hotel and only realised it the day before checking in, as the check in is only from 6pm. The room is very spacious and we didn't mind the ****, condoms and lots of beauty products it came with. :D However, I didn't know that hotel rooms in Japan can allow smoking, so the strong cigarette smell in the room was very off putting.
We put up a 'do not disturb' sign because we don't need cleaning daily. The second day I noticed some of the **** from the hotel were gone in our room but the room wasn't made (bed wasn't made, trash not emptied). I asked the staff and they said they removed it because they thought it bothered us. This was a bit weird to me, I'm not sure where they got the idea from and I don't know why they entered the room. It's also important to note that the train only runs once per hour most of the day (during some hours twice).
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