This hotel is less than 5minutes away from Turin airport and 30minutes away from Turin train station. The location is very convenient for travelers who need to layover in Turin. The room we stayed is clean and quiet.The hotel offers a hearty breakfast. I will recommend this hotel to family and friends.
The hotel is near the train station and walks for 7-8 minutes. The road in Turin is very square, so it is easy to follow the navigation to find the hotel. The reception staff at the hotel has a good service attitude and can also store luggage. There are many bus stops in front of the hotel, which is very convenient to go to the attractions. The furniture in the room is slightly old. There are two separate bathrooms in the room. One of them is a separate bathroom and a sink. It is very convenient for two people to live. Breakfast is European style, the variety is not particularly large but can be full. The room is hygienic and clean.
I liked this hotel very much. Clean, quiet, cozy. Good breakfast. Not too far from Porta Nuova train station. A good option price/ quality. I will definetely stay there on my next trip to Turin
The hotel is next to the jungle road outside Turin. It is only suitable for self-driving. There is a free parking yard and it is about15-20 minutes drive from the city center. Hotel facilities generally feel that they are not four-star. The advantage is that the price is much cheaper than other four-star hotels, and the price is better.
very good. Opposite the hotel is Carrefour. Usually easy to live. If you drive by car, the hotel parking is very convenient. The accommodation is simple and clean. Although the breakfast variety is not too much, it is fresh and delicious. The younger brother at the front desk is very enthusiastic and patiently answers many questions. Careful explanation of where to go to Turin can see where, where to park, where there are better restaurants and bars.
Really good. Big and clean. Everything equipment is new. There’s a big balcony outside the room. You can have a sun bath. The receptionists are very professional and helpful.
Wonderful hotel. Interesting concept. Breakfast is standard, but the Staff are the hotel's golden fleece!
I encountered a problem with a rented car. The reception staff got involved right away and helped.
This is more than a service!
Very clean rooms, comfortable King size bed. Soundless and with small observation that makes guests feel cocktailed,such as the coffee corner rather than the ticket to show the occurrence of cleaning
The facilities are complete, convenient and clean, there is no noise during sleep, the bath water is also hot, and the water volume is also good. The overall experience is very good, five-star praise, I will choose it next time.
The hotel is in a great location. It completely exceeds the expectations of a 4️⃣ star hotel. It feels like a 5 star hotel. The lobby is grand. The rooms are large and well designed. The hotel is clean and hygienic. The environment is good. The service is warm. The breakfast is very rich. It is worth recommending.
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128 reviews
9.7/10
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PPaul-YULPerfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions:
1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
MMadamearnoI requested a room with a bathtub and mountain view, but neither of my wishes was fulfilled. The receptionist made excuses such as the hotel being fully booked and bathtubs being taken out nowadays for sustainability reasons, and he did not look like he was trying hard to find one for me. Hotels are the place to relax, and bathtubs should not be sacrificed. I moved from Double Tree next door just wishing for a bathtub and a nice view, but I don't think I will return to NH because the room and staff were better at Double Tree if I could not have them anyway. The 500ml bottle of water in the fridge cost €3, whereas it did €2 at Double Tree. The room equipment was much better at Double Tree. Here at NH, there are no electric outlets near the bed. I was surprised. The only upside is that NH is closer to the metro station, but the metro was not running while I was there. Location-wise, I recommend this hotel for those who drive here. Parking is plenty.
KKassen ChuHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
GGuest UserVilla Chiovenda is a charming villa nestled in the middle of a unique village. It is a beautifully maintained structure with a lovely view of the mountains and greenery surrounding it. The rooms are spacious with all the modern conveniences despite the characteristic setting. The beds are very comfortable and bathrooms very clean and modern. The common living area is filled with character and ideal for an afternoon tea. The garden provides an ideal peaceful setting for breakfast in the shade of the plants with the soothing sounds of the water trickling in the fountain. While breakfast was not a large buffet, there were plenty of options to choose from, all very delicious. The service was friendly and courteous.
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
跳跳舞的大笨象Really good. Big and clean. Everything equipment is new. There’s a big balcony outside the room. You can have a sun bath. The receptionists are very professional and helpful.
GGuest UserHotel with great location, next to Lake and ferry terminal. During checkin the receptions took IDs and told to come later to get them back which is unacceptable. Also no information on additional access to pool, had to ask myself after finding on the hotel website. Lot of bars and restaurants even in the same building. Tasty breakfasts, the best crossaints I had in Stresa. The downside is also poor maintenance of rooms, slow WiFi, AC control panel was very old and simply AC wasn't working. Bed very soft which is uncomfortable and unhealthy. If the price is attractive I would stay again but the standard is similar to 2 star hotels nearby.
BbestbomiIt’s just not good, it’s too good for vacation. The room is perfect. The entire corner of the manor is very clean. Although the front desk has a strange accent, it is a very reassuring resort hotel. The little castle just happened to have a wedding. It took a very nice and quiet day. Everything is very good, breakfast is not much, but it is delicious. The set menu of 70 euros for dinner is recommended. In addition to the location, there is no great scenery. The hotel is very good.
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