Great hotel with unbeatable location and value for money. Very nice staff who have been very helpful with practical tips for getting around and where to eat. Shoutout to the receptionist who has been to the Philippines a few times!
The room was very clean, and the single room was surprisingly spacious! The view from the window was also great. The service was excellent; they even proactively asked if I needed to store my luggage. All modes of transport are available downstairs, making it very convenient to get anywhere. Plus, there's a large shopping mall with a wide variety of food options.
The room size was decent, not small by Japanese standards. The decor felt quite new. They even had Braille identification at the elevator, which was a nice touch. The hotel is right in the city center, making transportation very convenient. It's really close to the Peace Memorial Park and Atomic Bomb Museum, just a few minutes' walk. The area felt safe and quiet. My only minor gripe was that there was a front desk staff member on the first day, but I didn't see them on the subsequent two days. It seems like many hotels in Japan are moving towards self check-in now, which I'm still getting used to as I don't visit often.
Lovely stay in Hiroshima. It’s only a few stops away from the main train station and offers breakfast for free in the main floor (7-10am) which was very convenient. The rooms felt spacious after tokyo and the beds were confortable. Recommendable if you are staying more than one night or plan on having a late night around nakaregawa dori.
We stayed at this wonderful hotel for two days. We arrived an hour early, but were told check-in was after 2:00 PM. We left our bags and went exploring the neighborhood! The location is great, with a huge supermarket nearby where you can buy anything.
The hotel staff were very welcoming and friendly, always ready to help with any questions.
The room was large, clean, and spacious, with standard welcome amenities provided. On the ground floor, opposite the reception, there are additional sets available with absolutely everything you could wish for (cotton swabs, nail file, sponges, razor, body cream, shower cap, comb, extra toothbrushes, shoe polishing mitt, hair mask, bath salts, etc.).
We booked a room with breakfast. There was a wide variety, but it was all geared towards Asian cuisine, so it was quite challenging for us to find suitable dishes. However, these are minor details; you definitely won't go hungry.
On the 3rd floor, there's a smoking area, and right there you'll also find a vending machine with drinks, a water cooler, ice, and a microwave, which is very convenient.
Special shout-out for the Welcome drink! This is the best feature I've ever encountered in hotels! From 2 PM to 11 PM, there are unlimited hot and cold beverages in the dining area (various juice flavors, Pepsi, soda, tea, coffee, matcha, and especially delicious cocoa).
Overall, we were incredibly happy with our choice of such a wonderful hotel! I highly recommend it to everyone! The best hotel!
our original hotel booking at mitsui garden got force cancelled due to maintenance so this hotel was our alternative & it did not disappoint!
service : front desk & staff were very friendly & allowed to store our luggages till evening the next day! [10/10]
room : size was alright for the price, very clean [10/10]
location : amazing, located within walking distance of hiroshima station [10/10]
cost : amazing, given that this was our alternative offered as compensation, its amazing [10/10]
miku & I enjoyed our stay! ありがとうございます!
The hotel is near a train station which makes travelling convenient! The staff is also very friendly and can communicate in English. The room is spacious, although it doesn’t have much of a view but it’s not big of an issue for us. The reception is on the third floor and there’s a separate elevator to go up to the guest rooms. It was a comfortable stay
1. This time I stayed at this hotel and the experience was super positive! The room was clean, the staff was kind and courteous, the location was convenient, and I would definitely go back to the trip next time!
2. The hotel environment is very quiet, the bed is comfortable enough, the breakfast style is many and good, the price is super high, it is definitely worth recommending friends!
3. The room is large enough, the facilities are complete and clean, there is free Wi-Fi and parking space, the staff service is intimate enough, this stay is very satisfactory!
4. The location of this hotel is super convenient, just a few steps to the shopping mall and the subway station, the room is soundproofed, the room is well-equipped, and the overall experience is first-class!
5. The hotel is cleaned well, the bedding is changed every day, the staff is on call, the service efficiency is high, the price is super class, and I will definitely visit again next time!
Needed
Everything you’d expect from a very modern Hilton. Clean, very international feel, large. Good amenities. The room was excellent with an American meets Japanese feel. Location is really convenient. Knocked them down as there was a bit of a hard sell of an upgrade at check-in but checkout and the car park/ taxi concierge were excellent. We didn’t go to breakfast but there was a huge amount of people heading that way.
Nice hotel, in a very good central area. We stayed for 2 nights during first days of April. There was not any noise problems during night. My only negative is that the room looks bigger in the photos than reality and no optionof opening the window.. But still enough space for 2 people 2 single beds. If you can also send your luggages to next hotel even better.
Great
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9.2/10
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9.2/10
Great
RRustyGVery grand hotel, dated in the age of build. Very clean bathroom and beds. Amazing, grand entrance way. Very close to sightseeing areas and local sighseening bus stops. Excellent view of the city. Lots of personal amenity provided (toothbrush etc). Access to gym/fitness centre is additional (substantial) costs.
Lovely staff with excellent English.
GGuest UserThe hotel's location is excellent, just a three-minute walk from the Shinkansen. The staff are very friendly and there's a hot spring bath. The rooms are large and clean, with standard amenities like toiletries and pajamas. I was also pleasantly surprised to find a self-service laundry room. I'll definitely choose this hotel again next time!
OOsama BoussifI think it is unfair that this hotel has a low score on Trip.com. The reason I say this is because people were either looking for a “cheap hotel” in Hiroshima and were surprised by how far it is from Hiroshima Station and the city center, or they assumed the hotel was located on Miyajima Island.
Since there are only five reviews on Trip.com as I am writing this, I want to make clear who this hotel is suitable for and who it is not.
This hotel is perfect for people who want to stay as close as possible to the Miyajima ferry and spend just one night before heading to the island the next morning. You can reach the ferry either by walking (around 30 minutes) or by taking the local tram (around a 10–15 minute ride).
This hotel is not a good fit if you want to stay in Hiroshima and explore the city. It is not close to Hiroshima Station, the city center, or any sightseeing spots. The area around the hotel also offers nothing, there were no restaurants or convenience stores nearby, so take that into account.
However, if your plan is to stay one night and go to Miyajima Island as early as possible the next morning, and you are traveling with limited luggage (do not bring large suitcases or any heavy luggage), then this hotel is a good choice. We had our main luggage sent to our hotel next to Hiroshima Station and only carried a small 5 kg carry-on with clothes for the next day. The walk from the nearest metro station to the hotel was about 10–15 minutes, and it was not as difficult as some reviews made it sound. Just use Google Maps and you will be fine.
About the hotel itself, because of what we read, we expected nothing, but we were pleasantly surprised. The check-in process, done by machine, was instant and smooth with no issues at all. Sometimes I really wonder what people are doing when I read their experiences.
The room itself was more than fine. You have all the amenities you need, the room was spacious enough for two people with luggage, the bed was big enough for us, the hotel was clean, and overall it felt like a good hotel. I was even surprised that the hotel had a laundry room.
ММаргарита КириякWe stayed at this wonderful hotel for two days. We arrived an hour early, but were told check-in was after 2:00 PM. We left our bags and went exploring the neighborhood! The location is great, with a huge supermarket nearby where you can buy anything.
The hotel staff were very welcoming and friendly, always ready to help with any questions.
The room was large, clean, and spacious, with standard welcome amenities provided. On the ground floor, opposite the reception, there are additional sets available with absolutely everything you could wish for (cotton swabs, nail file, sponges, razor, body cream, shower cap, comb, extra toothbrushes, shoe polishing mitt, hair mask, bath salts, etc.).
We booked a room with breakfast. There was a wide variety, but it was all geared towards Asian cuisine, so it was quite challenging for us to find suitable dishes. However, these are minor details; you definitely won't go hungry.
On the 3rd floor, there's a smoking area, and right there you'll also find a vending machine with drinks, a water cooler, ice, and a microwave, which is very convenient.
Special shout-out for the Welcome drink! This is the best feature I've ever encountered in hotels! From 2 PM to 11 PM, there are unlimited hot and cold beverages in the dining area (various juice flavors, Pepsi, soda, tea, coffee, matcha, and especially delicious cocoa).
Overall, we were incredibly happy with our choice of such a wonderful hotel! I highly recommend it to everyone! The best hotel!
BBlueBulbInitially i wanted to book a hotel somewhere in the downtown. But the breakfast and the dinner here caught my eyes. Also the view of the inland islands.
I stayed 2 nights here, I came from Fukuoka where my plane landed. The taxi fare from hiroshima station to the hotel is about 3000-3500 yen.
There is free hotel shuttle bus but i did not take it. Also, there is public bus stopping right outside the hotel (which i found out later).
Though the hotel is old, it is well kept and clean.
The staff were very eager to assist the guests and there is always a smile on the face.
I was given the 17th floor facing east. But the morning sun was too bright. Though it didnt matter much to me.
Another reason i booked this hotel is they have speed boat counter for Miyajima island. I booked one way there as I have the JR pass for return and I have plans after.
One way ticket from hotel to Miyajima is 2400 yen and return is 4500 yen.
There is a convenience store in the hotel.
But I believe they closes at 2200.
Also, there is hot spring in the hotel.
There is a usage charge for it, but i do not recall the price as i did not use.
I went up to the bar on the 1st night. The view was great. Most importantly the price are reasonable too.
For both days, i ate at the chinese restaurant for breakfast.
1st day was Japanese breakfast set.
2nd day was Japanese buffet style breakfast.
They were delicious.
The western and Japanese buffet breakfast at the top floor were very crowded. But they had more selections.
For my return trip to Beppu, I used the concierge (bell desk) to send my big luggage to Fukuoka. The price was okay.
I took the hotel shuttle bus go Hiroshima station. It was a pleasant ride.
Do take note it is first come first serve and there’s a queue.
I will stay here again, should I come back to Hiroshima.
Thank you.
DDr.p3pp3rThe location of this hotel is excellent. It’s right next to Peace Memorial Park, directly behind the museum, in a quiet and pleasant area. It’s about a 3–5 minute walk from the tram stop and around 5 minutes to the main shopping street. If you get this hotel at a good price and only plan a short stay focused on the Peace Park, the location is definitely a plus.
The room itself, however, was extremely small. Seating was uncomfortable — only a small stool with no back, and in my case the screws were sticking out, making it unsafe and unpleasant to use. You are basically either on the bed or out of the room.
The biggest issue was severe condensation and dampness. The room had extreme moisture problems — water running down the walls and windows, and the bed and floor becoming damp overnight. I woke up with wet feet and later realised why. This is not normal condensation; it was excessive and clearly an ongoing issue. I raised this with the front desk when checking out, but it was brushed off. After contacting Trip.com with photos and videos, the hotel refused responsibility once I had checked out. Trip.com eventually offered partial compensation, but the hotel itself showed no accountability.
Because of this, I would not stay here again. I am not overly picky with hotels, but a damp room that can make guests sick is unacceptable.
Also, I do not recommend the breakfast. You receive a very small bento box with unclear contents and a bottled tea. For the price, you are far better off going to a nearby convenience store like Lawson.
Overall: great location, but poor room conditions and lack of responsibility from the hotel. There are better options in this area.
GGuest UserThe room was exceptionally clean, and the bathroom and toilet were spotless, which made for a very comfortable and pleasant stay. Despite being located on a main street, it was surprisingly quiet during my weekday night stay, with minimal foot traffic and vehicle noise. Another convenient feature was the direct access from the hotel's first floor to the adjacent convenience store. Should I return to Hiroshima, I would definitely choose to stay here again.
Ssplatour original hotel booking at mitsui garden got force cancelled due to maintenance so this hotel was our alternative & it did not disappoint!
service : front desk & staff were very friendly & allowed to store our luggages till evening the next day! [10/10]
room : size was alright for the price, very clean [10/10]
location : amazing, located within walking distance of hiroshima station [10/10]
cost : amazing, given that this was our alternative offered as compensation, its amazing [10/10]
miku & I enjoyed our stay! ありがとうございます!
TTheeRyanThe accommodation was actually better then I thought. Starting off the staff was really helpful and was able to speak English. The floors are stuck separated by gender and I was on the sixth floor, which had a nice as well they gave great selection of amenities, such as sleep, clothing, toothbrushes, razors, towels, etc. they had a lounge on each floor where you can just chill in the surrounding areas. It’s pretty nice too with a family Mart being right next-door and nakau across the street as well. Pretty close to the attractions in Hiroshima all within walkable distance.
DDunwoA nice but not great Ryoukan
This was a harder resort to measure, luggage drop off was awkward and the decor is not to the cleanliness id like
That said this ryoukan is on a small island so perhaps its to standard.
What i can say is the room was large enough and the facilities included free yukata rentals, ramen at night and the Onsen view was perfect.
Location wise you are an 8 minute walk to the Torii Shrine but its a small island so wherever you book you wont be far from it.
I think with a refresh of the decor this could go from good to great
But dont expect spotless levels of clean.
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