Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(3536)
Positive reviews(3476)
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Large rooms(394)
Delicious breakfast(372)
Friendly front desk staff(274)
Well designed(116)
Well decorated(115)
Clean pool(84)
Great swimming pool(84)
Tasty coffee(40)
Negative reviews(60)
Kho
Cool Texture Twin Room (Kujiao)
Stayed in May 2025
Family
10 review
10/10
Outstanding
Posted on Jun 23, 2025
Very satisfied (非常满意), everything is good: the room & price
Response from Property: Dear guest, hello! Thank you for your five-star review! Every city has its reasons to be cherished, every season has its scenes that we are reluctant to part with, and every hotel has its sweet and warm memories. We hope that Zhoushan Universal Hotel will be the most heartwarming and unique one in your memories!
Alir.R.Zadegan
Cool Texture Double Bed Room (Kujiao)
Stayed in May 2025
Business traveler
42 review
10/10
Outstanding
Posted on Jun 23, 2025
Excellent location, great breakfast and very supportive and hepful staff. Will choose again this hotel next time
Response from Property: Dear guest,thank you for your stay and recognition.We look forward to your next stay!Wish you have a happy life!
Emre_Basoglu
Cool Texture Double Bed Room (Kujiao)
Stayed in Oct 2024
Couple
32 review
10/10
Outstanding
Posted on Nov 11, 2024
Great location, clean facilities, family friendly, exclusive breakfast, friendly and helpful hotel staff, great rooms, and many more. They even upgraded our room as a gesture. Every year, when we come to the Island Crossing Ultra Trail, we plan to stay at this hotel. Highly recommend it.
6/11
Response from Property: Dear guest, Hello! Please accept the most sincere greetings from Zhoushan Global Hotel! Thank you for sharing your experience of staying in our hotel last time. Your recognition is the greatest encouragement to us. We will continue to work hard to ensure that guests enjoy satisfactory services in our hotel. And we hope that you can stay in our hotel again and experience our progress in person.
Anonymous User
Cool Texture Double Bed Room (Kujiao)
Stayed in Apr 2025
Business traveler
13 review
10/10
Outstanding
Posted on Jun 7, 2025
Very good location. Nearby to all shopping malls. Rooms are clean. M
Response from Property: 尊敬的客人,您好!我們的宗旨是為每一位客人提供始終如一的高品質服務,以達到您的期望。相信在您的支持下,我們將不斷提升服務服務質量,確保您每一次的旅行與入住都是難忘的經歷和體驗,真誠期待您再次光臨!
Guest User
Cool Texture Double Bed Room (Kujiao)
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on Apr 12, 2025
Have stayed at this hotel several times, good location and nice size of rooms!
Response from Property: Dear guest,thank you for your recognition of our hotel room and location.We look forward to your next stay and wish you have a happy life!
Guest User
Cool Texture Double Bed Room (Kujiao)
Stayed in Dec 2024
Business traveler
3 review
9.5/10
Amazing
Posted on Jan 14, 2025
A nice new hotel with big comfortable rooms. Very good breakfast. Hardly anybody speaks English which is not a very big deal these days. Shopping mall with varIous restaurants next door.
In the hotel they advertise, you have a free sauna pass, but the sauna is not operational :-)
Nevertheless, I enjoyed my stay here for one whole week.
Response from Property: 尊敬的客人,您好!我們的宗旨是為每一位客人提供始終如一的高品質服務,以達到您的期望。相信在您的支持下,我們將不斷提升服務服務質量,確保您每一次的旅行與入住都是難忘的經歷和體驗,真誠期待您再次光臨!
Vladimir
Cool Texture Double Bed Room (Kujiao)
Stayed in Feb 2025
Business traveler
4 review
10/10
Outstanding
Posted on Apr 4, 2025
Almost was very nice but breakfast choice not good for foreigners
Response from Property: Dear Guest,Thank you for your recognition and also thank you for your valuable suggestions regarding our breakfast restaurant.Wish you come back again and have a nice day
Freddo
Cool Texture Double Bed Room (Kujiao)
Stayed in May 2024
Business traveler
16 review
10/10
Outstanding
Posted on Jun 5, 2024
This hotel is fairly new and services are excellent啊. The location is superium, walking distance to shopping centre and park.
Response from Property: 非常感謝您下榻舟山環球酒店,並在此給予酒店好評。酒店位於舟山市中心,將時尚風範、舒適和服務完美集於一身。我們致力於為賓客帶來賓至如歸的逸居體驗,謝謝您對酒店服務的認可和喜愛,十分期待您的再次入住。
LouisC
Cool Texture Double Bed Room (Kujiao)
Stayed in Sep 2024
Solo traveler
30 review
10/10
Outstanding
Posted on Oct 7, 2024
The hotel is new and clean. The room was very spacious and the breakfast was great. The executive lounge has a lovely atmosphere however the drinks selection was minimal.
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to each guest. Seeing your satisfaction and affirmation is our greatest encouragement. We look forward to meeting you again. !
Anonymous User
Cool Texture Double Bed Room (Kujiao)
Stayed in Feb 2025
Business traveler
10 review
10/10
Outstanding
Posted on Mar 11, 2025
Amazing hotel with pretty design in good location.
Response from Property: Dear guest, Thank you for your kind review. We looking forward to seeing you again .In the end wish you all the best !
Guest User
Cool Texture Double Bed Room (Kujiao)
Stayed in Aug 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Sep 9, 2024
This is a very new and clean hotel, with excellent service. Especially the breakfast buffet was delicious and the crew was very attentive, even delivering a special menu specifically for us!
Response from Property: 尊敬的客人,非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供最優質的服務。非常期待您的再次光臨!
Jonanrei
Cool Texture Double Bed Room (Kujiao)
Stayed in May 2024
Couple
7 review
10/10
Outstanding
Posted on Jun 10, 2024
Our overall stay is great! The rooms are quite bigger than we expected.
Response from Property: 非常感謝您下榻舟山環球酒店,並在此給予酒店好評。酒店位於舟山市中心,將時尚風範、舒適和服務完美集於一身。我們致力於為賓客帶來賓至如歸的逸居體驗,謝謝您對酒店服務的認可和喜愛,十分期待您的再次入住。
Guest User
Cool Texture Double Bed Room (Kujiao)
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 25, 2025
We booked a regular double room, and the hotel upgraded it to a 270-degree view starry sky suite for free. The room was large and comfortable, and it was a very satisfying experience!
Facilities: The hotel is newly opened, and the facilities are very new. What is a bit surprising is that the floor tiles in the washing area are warm;
Hygiene: From the hotel entrance all the way to the room, it is very clean and looks very comfortable;
Environment: It is a bit like a big-name single-letter hotel, very good;
Service: The butler added WeChat before check-in and has always been attentive service until check-out. If you have something, just find the butler, which is very convenient!
The free cocktails and coffee are also very good. The waiter is very attentive to mix and make coffee. Thumbs up!
Next time I go to Zhoushan, I must experience it again!
Original TextTranslated by Google
6/9
Response from Property: Dear guests, hello! Our aim is to provide every guest with consistent high-quality services to meet your expectations. We believe that with your support, we will continue to improve the quality of our services to ensure that every trip and stay of yours is an unforgettable experience. We sincerely look forward to your visit again!
blue
Cool Texture Double Bed Room (Kujiao)
Stayed in Apr 2025
Couple
33 review
10/10
Outstanding
Posted on May 24, 2025
I booked a stay at Zhujiajian Scenic Area and saw this hotel by accident. After checking in, I received butler service, helped me enter the license plate in advance, and helped me upgrade the room for free.
The room is a large suite, the bathroom is all Toto sanitary ware, and the bedding is very comfortable.
Downstairs is Baolong Plaza, which is very convenient for eating and shopping.
I experienced breakfast, seafood noodles are excellent, and the breakfast variety is also very rich.
Executive lounge cocktails and coffee are given as gifts
Overall, the price-performance ratio is very high.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, hello! Thank you for your five-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Zhoushan Global Hotel will be the warmest and most unique one in your memory!
Guest User
Cool Texture Double Bed Room (Kujiao)
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 24, 2025
The hotel is conveniently located, very cost-effective, and has complete facilities! The room is warm and comfortable, the design is relatively simple, and it is very clean! The surrounding square can be reached in two or three minutes on foot. The housekeeper service is enthusiastic, everything is arranged in advance, and the stay is very comfortable! The front desk check-in and check-out are very fast, and the service is in place! The decoration is very distinctive, the color matching is good, and Baolong Plaza is downstairs!
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Please accept the most sincere greetings from Zhoushan Global Hotel! Thank you for sharing your experience of staying in our hotel with us. Your recognition is the greatest encouragement to us. We will also continue to work hard to ensure that guests enjoy satisfactory services in our hotel, and we hope that you can stay in our hotel again and experience our progress in person!