Zhoushan Universal Hotel

Zhoushan Universal Hotel Reviews

Zhoushan Universal Hotel

198 Haicheng Road, Qiandao Street, Dinghai District, Zhoushan, Zhejiang, ChinaView Hotel Details
Zhoushan Universal Hotel
Zhoushan Universal HotelZhoushan Universal HotelZhoushan Universal Hotel
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Zhoushan Universal Hotel Guest Reviews

4.7/5
Outstanding
2063 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2063)
Positive reviews(2017)
Reviews with photos/video(413)
Large rooms(237)
Delicious breakfast(206)
Classy environment(194)
Friendly front desk staff(164)
Well decorated(77)
Many amenities(62)
Well designed(58)
Great swimming pool(24)
Negative reviews(46)
Emre_Basoglu
Cool Texture Double Bed Room (Kujiao)
Stayed in Oct 2024
Couples
26 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Great location, clean facilities, family friendly, exclusive breakfast, friendly and helpful hotel staff, great rooms, and many more. They even upgraded our room as a gesture. Every year, when we come to the Island Crossing Ultra Trail, we plan to stay at this hotel. Highly recommend it.
6/11
Response from Property: Dear guest, Hello! Please accept the most sincere greetings from Zhoushan Global Hotel! Thank you for sharing your experience of staying in our hotel last time. Your recognition is the greatest encouragement to us. We will continue to work hard to ensure that guests enjoy satisfactory services in our hotel. And we hope that you can stay in our hotel again and experience our progress in person.
Guest User
Cool Texture Double Bed Room (Kujiao)
Stayed in Dec 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Jan 14, 2025
A nice new hotel with big comfortable rooms. Very good breakfast. Hardly anybody speaks English which is not a very big deal these days. Shopping mall with varIous restaurants next door. In the hotel they advertise, you have a free sauna pass, but the sauna is not operational :-) Nevertheless, I enjoyed my stay here for one whole week.
Response from Property: 尊敬的客人，您好！我們的宗旨是為每一位客人提供始終如一的高品質服務，以達到您的期望。相信在您的支持下，我們將不斷提升服務服務質量，確保您每一次的旅行與入住都是難忘的經歷和體驗，真誠期待您再次光臨！
Freddo
Cool Texture Double Bed Room (Kujiao)
Stayed in May 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jun 5, 2024
This hotel is fairly new and services are excellent啊. The location is superium, walking distance to shopping centre and park.
Response from Property: 非常感謝您下榻舟山環球酒店，並在此給予酒店好評。酒店位於舟山市中心，將時尚風範、舒適和服務完美集於一身。我們致力於為賓客帶來賓至如歸的逸居體驗，謝謝您對酒店服務的認可和喜愛，十分期待您的再次入住。
LouisC
Cool Texture Double Bed Room (Kujiao)
Stayed in Sep 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel is new and clean. The room was very spacious and the breakfast was great. The executive lounge has a lovely atmosphere however the drinks selection was minimal.
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to each guest. Seeing your satisfaction and affirmation is our greatest encouragement. We look forward to meeting you again. !
Anonymous User
Cool Texture Double Bed Room (Kujiao)
Stayed in Feb 2025
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 11, 2025
Amazing hotel with pretty design in good location.
Response from Property: Dear guest, Thank you for your kind review. We looking forward to seeing you again .In the end wish you all the best !
Guest User
Cool Texture Double Bed Room (Kujiao)
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 9, 2024
This is a very new and clean hotel, with excellent service. Especially the breakfast buffet was delicious and the crew was very attentive, even delivering a special menu specifically for us!
Response from Property: 尊敬的客人，非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸為您提供最優質的服務。非常期待您的再次光臨！
Jonanrei
Cool Texture Double Bed Room (Kujiao)
Stayed in May 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Our overall stay is great! The rooms are quite bigger than we expected.
Response from Property: 非常感謝您下榻舟山環球酒店，並在此給予酒店好評。酒店位於舟山市中心，將時尚風範、舒適和服務完美集於一身。我們致力於為賓客帶來賓至如歸的逸居體驗，謝謝您對酒店服務的認可和喜愛，十分期待您的再次入住。
Ctoutiao
Queen Room
Stayed in Feb 2025
Travel with friends
22 review
5.0/5
Outstanding
Posted on Mar 24, 2025
The rooms are clean and comfortable, with complete facilities (such as high-speed Wi-Fi, modern bathroom, and comfortable bedding), and the public areas (gym, swimming pool, restaurant, etc.) are well maintained.
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6/10
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. Seeing your satisfaction and affirmation is the greatest encouragement to us. We look forward to seeing you again!
Guest User
Wonderful City Double Bed Room (Qimiao Dushi)
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 24, 2025
Facilities: Very complete, with a gym and a swimming pool, very comfortable to stay in Hygiene: The hygiene is also very good, the auntie cleans very carefully, the room is almost spotless Service: The hotel staff has a very good service attitude A hotel worth coming back to
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6/9
Response from Property: Dear guest, hello! Thank you for your five-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Zhoushan Global Hotel will be the warmest and most unique one in your memory!
Fudabao
Wonderful City Double Bed Room (Qimiao Dushi)
Stayed in Feb 2025
Couples
7 review
5.0/5
Outstanding
Posted on Mar 23, 2025
When checking in, the hotel gave me a surprise upgrade of the room type. The room is super large, very clean, and the bedding is comfortable. The breakfast is rich, with a wide variety of vegetables and fruits. Baolong Plaza is downstairs, which is very convenient for eating and shopping. It is a 30-minute drive from Wugongsi Pier. This hotel is very cost-effective and I will choose to stay here next time I come to Zhoushan.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. Seeing your satisfaction and affirmation is the greatest encouragement to us. We look forward to seeing you again!
Guest User
Cool Texture Double Bed Room (Kujiao)
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 23, 2025
The location of this hotel is simply amazing, right in the city center, downstairs is Baolong, next to Kaihong Plaza, and a little further is the Children's Park, which is convenient for everything. Walking into the hotel, the environment is high-end and fashionable! Taking photos in the lobby📸Gaga out of the film [selfie R] The room I booked is spacious and bright. The bed🛏️ is big and soft, lying on it is like being surrounded by clouds. The layout of the room is very warm, and the details are carefully thought out. [Like R] And the sanitation is super clean, there is nothing wrong with it. The bathroom equipment is also of high quality, the bath water temperature is stable, and the water flow is comfortable. Zhoushan Global Hotel, good location, great environment, comfortable rooms, come to Zhoushan to stay here, it's definitely right!
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6/9
Response from Property: Thank you very much for staying at Zhoushan Universal Hotel and giving us a good review. Located in the center of Zhoushan, the hotel perfectly combines fashion, comfort and service. We are committed to providing guests with a home-like living experience. Thank you for your recognition and love of the hotel's services. We look forward to your stay again.
Guest User
Cool Texture Double Bed Room (Kujiao)
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 23, 2025
There are plenty of parking spaces, the room facilities are very complete, the living is very comfortable, the hotel environment is also very good, very clean, and the photos are beyond the film! The hotel service is also very warm and thoughtful! The first choice for accommodation 👍
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6/9
Response from Property: Dear guests, hello! Our aim is to provide every guest with consistent high-quality services to meet your expectations. We believe that with your support, we will continue to improve the quality of our services to ensure that every trip and stay of yours is an unforgettable experience. We sincerely look forward to your visit again!
Guest User
Cool Texture Double Bed Room (Kujiao)
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2025
The hotel is well decorated, the photos are very good, the room is very clean, the staff is very friendly, I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. Seeing your satisfaction and affirmation is the greatest encouragement to us. We look forward to seeing you again!
Guest User
Queen Room
Stayed in Feb 2025
Couples
4 review
5.0/5
Outstanding
Posted on Mar 24, 2025
The hotel upgraded the room type. I was very happy living in this big house. The bed was so comfortable that I fell asleep in minutes. The night view was great. There was a commercial street downstairs, which was very convenient for eating and shopping. The hotel had free parking. However, the surrounding restaurants closed very early, basically at 8:30 or 9:00 in the evening, so tourists need to pay attention.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, hello! Our aim is to provide every guest with consistent high-quality services to meet your expectations. We believe that with your support, we will continue to improve the quality of our services to ensure that every trip and stay of yours is an unforgettable experience. We sincerely look forward to your visit again!
Guest User
Suite
Stayed in Feb 2025
Business travelers
2 review
2.7/5
Posted on Mar 16, 2025
First of all, thank you for upgrading to the Starry Suite. I saw that it was the best room in the hotel, and the price was 1,247 yuan/night. I booked it after reading many posts on Xiaohongshu, but I was very disappointed. The hygiene was too bad. Because I checked in late at night, I didn't change rooms. If I had checked out earlier, I would have checked out. 1: The area under the sink was not decorated well, and there was a lot of hair and dust. 2: The floor drain in the bathroom was blocked, and the instep could not be covered when taking a shower. 3: There was dust on the table and the napkin box. 4: There was no gauze curtain on the side. There was a building opposite, so there was no privacy. Pulling the curtain blocked the light. I checked the situation with the front desk when I checked out. I can only say that the best rooms are like this. Choose carefully.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are deeply sorry for your feedback. This stay gave you an unpleasant experience. We have actively rectified and adjusted the bathroom engineering and sanitation issues you reported. If you need further feedback, please feel free to contact us. We are at your service at any time. I wish you a happy life and smooth work!