Jl. Peta No.241, Suka Asih, Kec, Suka Asih, Bojongloa Kaler, Bandung City, West Java, 40323, IndonesiaView Hotel Details
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1 night
Pop! Hotel Festival Citylink Guest Reviews
4.2/5
Very Good
219 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service4.4
Cleanliness4.3
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All reviews(219)
Positive reviews(213)
Reviews with photos/video(78)
Clean and tidy(26)
Near shopping area(22)
Awesome stay(21)
Convenient for shopping(21)
Enthusiastic owner(15)
Awesome rooms(12)
Negative reviews(6)
Anonymous User
Pop Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 30, 2024
Good Hotel
Response from Property: Dear Anonymous User, HEYAA! Warm Greeting from POP! Hotel Festival Citylink Bandung, Thank you for sharing your experience of stay in POP! Hotel Festival Citylink Bandung We are glad to hear that what we provide is up to your satisfaction. We will certainly do our best to assist you as well. We are looking forward to seeing you again for your next visit and getting a more enjoyable experience staying with us. Have a POPin Day, The Managemen
Putera Nor Danish
Pop Room
Stayed in Oct 2024
Solo travelers
24 review
2.5/5
Posted on Dec 14, 2024
Same as before this
Response from Property: Dear Putera Nor Danish, HEYAA! Warm Greeting from POP! Hotel Festival Citylink Bandung, Thank you for sharing your experience of stay in POP! Hotel Festival Citylink Bandung We are glad to hear that what we provide is up to your satisfaction. We will certainly do our best to assist you as well. We are looking forward to seeing you again for your next visit and getting a more enjoyable experience staying with us. Have a POPin Day, The Managemen
Anonymous User
Pop Room
Stayed in Nov 2024
Family
1 review
3.5/5
Posted on Dec 31, 2024
Overall is not that bad but I think the room still can but improved in terms of size cos is slightly too small with little walking space and the toilet is extremely small till the extent that we wear our clothes after shower abit difficult and will bang on the glass panel of the toilet. Secondly I think they should provide free breakfast instead of charge customers with those normal breakfast with limited choices with so less variety.
Response from Property: Dear Anonymous User, HEYAA! Warm Greeting from POP! Hotel Festival Citylink Bandung, Thank you for sharing your experience of stay in POP! Hotel Festival Citylink Bandung We are glad to hear that what we provide is up to your satisfaction. We will certainly do our best to assist you as well. We are looking forward to seeing you again for your next visit and getting a more enjoyable experience staying with us. Have a POPin Day, The Management
Anonymous User
Pop Room
Stayed in Nov 2024
Business travelers
63 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Very near to city link shopping mall it's very convenient to watch movies and eat
Response from Property: Dear Anonymous User, HEYAA! Warm Greeting from POP! Hotel Festival Citylink Bandung, Thank you for sharing your experience of stay in POP! Hotel Festival Citylink Bandung We are glad to hear that what we provide is up to your satisfaction. We will certainly do our best to assist you as well. We are looking forward to seeing you again for your next visit and getting a more enjoyable experience staying with us. Have a POPin Day, The Management
Darry
Pop Room
Stayed in Mar 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Apr 25, 2024
no frill but emoughyo spend the night. booking was easy and check in and check out was fast.
Response from Property: Dear Darry,
Cheers...
Warm greetings from HARRIS Hotel Festival Citylink Bandung
Thank you for sharing your experience of staying at HARRIS Hotel Festival Citylink Bandung. We are happy to hear that what we provide meets guest satisfaction. We will definitely do our best to help the guests too. Sharing about your stay experience will be shared with all HARRIS players/staff because we believe criticism/praise is always the best way to provide better service the next day.
Once again, thank you. We look forward to welcoming you back to HARRIS Hotel Festival Citylink Bandung in the near future.
HARRISly yours,
The Management
Anonymous User
Pop Room
Stayed in Jun 2024
Couples
1 review
4.0/5
Very Good
Posted on Sep 9, 2024
Clean room and good quality of bed.
Response from Property: Dear Anonymous User, HEYAA! Warm Greeting from POP! Hotel Festival Citylink Bandung, Thank you for sharing your experience of stay in POP! Hotel Festival Citylink Bandung We are glad to hear that what we provide is up to your satisfaction. We will certainly do our best to assist you as well. We are looking forward to seeing you again for your next visit and getting a more enjoyable experience staying with us. Have a POPin Day, The Management
Putera Nor Danish
Pop Room
Stayed in Nov 2024
Solo travelers
24 review
3.0/5
Posted on Dec 5, 2024
Good hotel budget, but the breakfast not variety.
Response from Property: Dear Putera Nor Danish, HEYAA! Warm Greeting from POP! Hotel Festival Citylink Bandung, Thank you for sharing your experience of stay in POP! Hotel Festival Citylink Bandung We are glad to hear that what we provide is up to your satisfaction. We will certainly do our best to assist you as well. We are looking forward to seeing you again for your next visit and getting a more enjoyable experience staying with us. Have a POPin Day, The Management
Shahrain
Pop Room
Stayed in Nov 2024
Solo travelers
1 review
3.5/5
Posted on Jan 2, 2025
Dirty & smells mildewy. Will not come back
Response from Property: Heeyyaa Shahrain,Thank you for your comments, I apologize for the problems that you encountered during your last stay, especially for our room cleanliness. This is not the type of review that we like to see, and I assure you that we will improve our product and service continuously to get the guest experience. Once again thank you and we do hope to see you again in the near future. Have a POP!n day,Operation Manager
Kikiasmara
Pop Room
Stayed in Mar 2024
Couples
10 review
4.0/5
Very Good
Posted on May 2, 2024
A budget friendly hotel with minimal amenities.
The room was fair, minor stains on the bed sheets and the towels were old. There were international channels on the TV with no smart TV function.
Breakfast was decent for a budget hotel. Mainly indonesian food. You will need to pay addition 100K rp to use the pool shared with Harris hotel.
Overall good for transiting if you just need a place to rest for the night.
Response from Property: Dear Kikiasmara,HEYAA!Warm Greeting from POP! Hotel Festival Citylink Bandung,Thank you for sharing your experience of stay in POP! Hotel Festival Citylink BandungWe are glad to hear that what we provide is up to your satisfaction. We will certainly do our best to assist you as well.We are looking forward to seeing you again for your next visit and getting a more enjoyable experience staying with us.Have a POPin Day,The Management
Guest User
Pop Room
Stayed in Oct 2023
Family
14 review
3.7/5
Posted on Dec 28, 2023
This parking was so bad, and there is no officer can guide us to the hotel.
Anto Lukita
Pop Room
Stayed in Jun 2023
Solo travelers
6 review
4.5/5
Great
Posted on Jul 26, 2023
The hotel is connected to all the facilities of a shopping center, convention hall and foodcourt, thanks
Rusliyap
Pop Room
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Good location at the mall
Response from Property: Dear Rusliyap, HEYAA! Warm Greeting from POP! Hotel Festival Citylink Bandung, Thank you for sharing your experience of stay in POP! Hotel Festival Citylink Bandung We are glad to hear that what we provide is up to your satisfaction. We will certainly do our best to assist you as well. We are looking forward to seeing you again for your next visit and getting a more enjoyable experience staying with us. Have a POPin Day, The Management
Miladia
Pop Room
Stayed in Mar 2024
Family
3 review
4.0/5
Very Good
Posted on May 3, 2024
Great place to stay 1-2 nights. Located inside Festivalcitylink.
Response from Property: Dear Miladia,
Cheers...
Warm greetings from HARRIS Hotel Festival Citylink Bandung
Thank you for sharing your experience of staying at HARRIS Hotel Festival Citylink Bandung. We are happy to hear that what we provide meets guest satisfaction. We will definitely do our best to help the guests too. Sharing about your stay experience will be shared with all HARRIS players/staff because we believe criticism/praise is always the best way to provide better service the next day.
Once again, thank you. We look forward to welcoming you back to HARRIS Hotel Festival Citylink Bandung in the near future.
HARRISly yours,
The Management
Alan
Pop Room
Stayed in Feb 2023
Travel with friends
6 review
2.0/5
Posted on Mar 12, 2023
Quite disappointed with their service as in they can't even perform a simple job like topping up coffee and tea.
Cofffee served was not filtered and full of coffee ground.
Guest User
Pop Room
Stayed in Jul 2023
Couples
2 review
4.5/5
Great
Posted on Aug 23, 2023
Good location, good service and good breakfast, also good hotel near mall festival city link