ibis budget Singapore West Coast Reviews

Response from Property: Dear Hamzah,We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests and we have shard your kind compliments with our staff Firdaus. Our hotel location is indeed very popular with travellers for our close proximity to many restaurants, public transport and amenities. Just like in Tokyo and Hong Kong, most of the rooms in budget tiered hotels in Singapore are not big. Our hotel is renovated with a modern, open concept without closets as most travellers now do not require them. As our hotel advocates sustainability of the environment, we have stopped placing bottled water in the rooms. Tap water in Singapore is potable and a kettle is also place in the room for boiling water. In-room chillers are available at our higher-tier rooms and our welcoming front desk staff would be glad to recommend the relevant rooms if you require one during your stay. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Fang,Thank you for your kind words for our service team, Mariam and Englee. Your review motivates our team to keep raising the bar and sets the standard for excellence in everything we do.We can’t wait to welcome you back for another memorable experience at our hotel! Warm regards,JanetGuest Experience Executive

Response from Property: Dear Larry, Thank you for sharing your feedback.We apologize for the noise disturbance. As we understand how important a peaceful stay is, please approach our front desk colleagues who will immediately look into the issue to ensure a quieter environment.Your feedback is invaluable in helping us improve and we hope to have the opportunity to welcome you back for a more comfortable stay.Warm Regards,JanetGuest Experience Executive

Response from Property: Dear Vladimir,Thank you for choosing our hotel to be your preferred accommodation during your visit to Singapore.It is heartening to hear that your stay had been a wonderful one and that our location had met your expectations. Our hotel is indeed very well located and ideal for travellers with our easy accessibility to eateries, public transport, convenient amenities and National University of Singapore.We hope to remain the hotel of your choice in your next visit to Singapore!Warm Regards,JanetGuest Experience Executive

Response from Property: Dear PNTW,Thank you for your positive feedback and for choosing to stay with us. As your booking is under the discounted rate with non-cancellation policy as reflected in the booking confirmation, it is not possible to get a refund as the non-refundable rates offer the best value at the time of booking. This non-cancellation policy is similar to flight bookings and in line with standard hotel practice. We regret your experience and highly recommend you carefully check the terms and conditions at time of booking to select the best option to suit your needs. We look forward to welcome you back for a better experience in the near future.Warm Regards,JanetGuest Experience Executive

Response from Property: Dear Zhilanyoufang,We really appreciate your strong recommendation for ibis budget West Coast and loving our clean room, convenient location and warm service. Our hotel allows for easy access to the city center and popular attractions via Singapore's world class public transport system. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Construction work is quite common in Singapore, and generally, it does not significantly affect our guests since the work typically halts by 6 p.m. before most guests return from exploring the city. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for letting us know we have met your expectations as a budget-conscious urban explorer! We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive