Nine clouds Inn

Nine clouds Inn Reviews

Nine clouds Inn

No. 2 Lijiayuan, Group 11, Dayong Road Resident Xincun (Tianmen Mountain Cable Road Station), Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Nine clouds Inn
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Nine clouds Inn Guest Reviews

4.7/5
Outstanding
224 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(224)
Positive reviews(220)
Reviews with photos/video(48)
Great service(95)
Convenient location(56)
Great value for money(20)
Offers pick-up/drop-offs(16)
Easy to get around(15)
Close to scenic area(6)
Well decorated(5)
Many dining options(5)
Negative reviews(4)
Viktorya Petrosyan
Discount Single Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 1, 2024
I highly recommend this hotel for stay. You won't regret it, cz the stuff, the sweet family is so welcoming, kind and caring. Its location is just perfect near the, next to the cable taking to Tianmen mountain. The lady helped me buy the tickets to the mountain in advance, so I just went and waited at the line to the cable. We enjoyed our stay, the room was clean and comfy. Thanks much!
Response from Property: Beautiful people always meet beautiful things! Thank you for your full praise and recognition. I am very happy that your trip to Zhangjiajie ended perfectly. I am also honored to provide you with a satisfying experience! I always believe that all sincerity and dedication will be recognized and appreciated by worthy people! We strive to create the most warm and comfortable accommodation environment for travelers who have the chance to come to Jiuyunjia, and have been striving to be the most humane and warmest inn. With your support and encouragement, we are the driving force for us to keep moving forward. It can add joy and comfort to your vacation, which is also the ultimate goal we have been striving for. Thank you again for your satisfactory comments and look forward to your visit again. I wish the beautiful lady a good mood every day~ refill!
Kris
Discount Single Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The rooms were clean. Very good price for this kind of room.
Response from Property: Thank you for your visit. It is our greatest satisfaction and gain to bring convenience and pleasure to your journey. We hope to bring every friend who comes to Jiuyunjia not only beautiful scenery during the journey, but also a warm, clean and comfortable resting place like home. We will continue to work hard to live up to your support and encouragement, and look forward to your visit again!
Susanty Tjandra
Discount Single Room
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Sep 12, 2024
nice place to stay, recommended
Response from Property: Thank you very much for choosing Jiuyunjia among many hotels and inns. We are also honored to bring you a comfortable and pleasant stay experience. Your satisfactory comments are the greatest appreciation and encouragement for Jiuyunjia. Our store will continue to maintain its enthusiasm and original intention, and strive to make every friend who has the opportunity to come to Jiuyunjia not only have fun, but also live comfortably and use it with confidence, so that the trip is worthwhile!
Guest User
Discount Single Room
Stayed in Jul 2022
Solo travelers
18 review
4.5/5
Great
Posted on Aug 13, 2022
The owner and family are very helpful and nice and can speak enough English to help and understand. Hotel is clean but my bed was super hard, Chinese style bed and bathroom. I payed for a single budget room and if i stayed again would pay 30 rmb for a better room that have a western toilet and much better beds. A nice hotel for the price.
Response from Property: Dear guest, thank you very much for choosing to stay at Jiuyun Inn and sharing your experience here. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. The store has prepared a variety of room types For different guests to choose, and we are honored to serve you. We welcome you to choose our store again whether you are on a business trip or tourism, and sincerely look forward to your visit again!
Bielykh
Discount Single Room
Stayed in Mar 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 16, 2023
Nice hotel! Friendly personal!
Response from Property: Thank you for your recognition and feedback. Welcome to our next visit.
Anonymous User
Discount Single Room
Stayed in Jun 2024
Family
4 review
2.5/5
Posted on Jul 12, 2024
I booked two rooms for two days, and they were arranged on two floors. However, after I went out for a day and returned to the store, I couldn't get in with both room cards! The landlady dismissed me with a simple "I'm sorry"! No doorbell call service business! ! The toilet exhaust is broken! The toilet floor drain drains extremely slowly! With a design of five households per elevator, noise pollution is not as serious as usual! The neighbor next door got up and went out after five o'clock, and the chatter was extremely clear! The boss's wife and son have a cold attitude! This is the worst overall experience among the folk customs and inns I have ever stayed in! The worst! The photos uploaded on the hotel's promotional website are for reference only! A suitcase in a single room cannot be put in after opening it! ! There were old blood stains on the sheets!
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Response from Property: Those who love going out love to return, and those who go have good luck. What kind of mentality and what kind of things do you look at? During the peak summer season, there are many tourists, most of whom are traveling with children. Noisy is inevitable, sometimes together. The room is occupied by someone else, or we cannot arrange it together for various reasons, but we can only try our best to arrange it. Two days after your order was booked, the card swiping problem was indeed due to negligence at the front desk, which failed to detect the room card activation failure in time. As for the damage to other facilities, we did not receive any feedback from you on the day you checked in, and it was not possible to extend your stay the next day. We were not informed of problems such as the exhaust fan and toilet floor drain in time, so maintenance was not done. Because we basically check the room and cleanliness before new guests check in, it is normal for facilities like this to have temporary failures during their stay. Generally, we will report it to the front desk in time, and we will repair and maintain it immediately when it does not affect your stay, or directly We will change your room. This store is a small individual store, run by a family. We do not hire professional store managers and service personnel. Our youngest son is only 10 years old and has no concept of service at all. The reason why "old people are like the old people, young people are like the young people" I haven't given you the most enthusiastic response. Since its opening in 2019, it has received no less than 50,000 tourists➕. It has always been adhering to the principle of "as long as you need it, as long as I have it, I will do my best, as long as I can, I will do my best" We provide help and convenience to the vast number of tourists. If there is anything that is not thoughtful and meticulous, we hope for your understanding and tolerance. However, it is a pity that the room arranged for you was not satisfactory. ㊗️ You can follow your heart on your next trip. willing!
Guest User
Discount Single Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
It's hygienic and clean, the hot water is comfortable, the toiletries are quite good, and the boss's service is also very patient. It is convenient to eat at the door, with fruits, snacks and everything you need.
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Response from Property: Thank you very much for choosing Jiuyunjia among many hotels and inns. We are honored to bring you a comfortable and pleasant stay experience during your trip. Your satisfactory review is the greatest appreciation and encouragement for Jiuyunjia.
Guest User
Discount Single Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Clean and hygienic, convenient transportation, at the entrance of the scenic spot, very cost-effective, worth recommending, the service is very good, you can purchase discount tickets, like, like, like
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Response from Property: Thank you for your recognition and recommendation. We will continue to work hard and wholeheartedly provide the most convenient service to every friend who is destined to come to Jiuyun's home! Looking forward to your visit again.
Guest User
Discount Single Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Very cost-effective, clean and sanitary, the boss is very enthusiastic, worth staying!
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Response from Property: Thank you for your hard support for Jiuyun Inn. A warm smile and a satisfactory comment are like the warm sun in winter and the breeze in summer, which give Jiuyun Inn hope and motivation. Every positive comment carries our patience and expectations for you. Thank you for your recognition and support, and grateful for the encounter!
Guest User
Discount Single Room
Stayed in Nov 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 26, 2023
The inn is very clean, the owner is very friendly, the service is very thoughtful, the hotel is in a good location, the transportation is convenient, there are many restaurants around, there is an elevator, it is worth recommending.
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Response from Property: Dear distinguished guest, thank you for choosing Jiuyun Inn. Fate is always wonderful and encounters are always unexpected. I hope that you will encounter beautiful scenery and warm people during this trip! We welcome you to come to Zhangjiajie if you have the opportunity. The scenery here is different in each season, and every season is worthy of your favor!
Guest User
Tujia Wooden Furniture Twin Room
Stayed in Mar 2024
Couples
11 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is clean and the owner is very enthusiastic and answered questions about sightseeing and eating. There were a lot of people on the Tianmen Mountain A line today, which delayed the check-out time. The owner didn't care. 👍 There is a snack street in front of the inn, and the breakfast is very rich.
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Response from Property: Thank you for your recognition and support, and we will strive to do better! I hope there will be a chance to meet you again in Zhangjiajie, and I wish you a happy life!
Guest User
Discount Single Room
Stayed in Sep 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Dec 29, 2024
Stayed again, very good, good quality and low price.
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Response from Property: Hello dear distinguished guest! Thank you for your support and recognition of Jiuyunjia. We have been working hard to create the most warm and comfortable stay environment for travelers who are destined to come to Jiuyunjia. Your support and encouragement are also the driving force for us to keep moving forward. Being able to add pleasure and comfort to your holiday is our ultimate goal for each other. I look forward to your favor again and wish you a good mood every day
Guest User
Tujia Wooden Furniture Twin Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 16, 2024
It's very close to Tianmen Mountain. You can get there in no time by taking the cable car down and walking across the road. The room is clean and has no odor. The boss is very nice. We went to Fenghuang Ancient Town and stored our suitcases here. He also helped us buy tickets for Tianmen Mountain. It's very good. I will recommend friends who come to Tianmen Mountain to stay here. The food in the nearby restaurants is also delicious👍
Original TextTranslated by Google
Response from Property: Thank you for your hard support for Jiuyun Inn. A satisfactory review is like the warm sun in winter and the breeze in summer, which gives us hope and motivation. Every positive review carries our patience and expectations for you. Thank you for your recognition and support, and thank you for meeting us!
Guest User
Tujia Wooden Furniture Twin Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 4, 2023
It is very close to the cableway, and it only takes a few minutes to walk there. After arriving at the store, the boss took me to find a parking space, which is free and very convenient. The boss is very enthusiastic and the hygiene is good. I will stay at this hotel again next time.
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Response from Property: Dear distinguished guest: Hello! Thank you very much for your support and recognition of our store! We will continue to move forward with your trust and encouragement. And we look forward to meeting you again at Jiuyunjia at the foot of Tianmen Mountain in the spring season!
kanok
Tujia Wooden Furniture Twin Room
Stayed in Feb 2024
Couples
5 review
4.2/5
Very Good
Posted on Mar 29, 2024
- The location is not as difficult to find as you think. It is very close to the cable car going to Tianmenshan. Walking distance is less than 5 minutes. Surrounding area has shops. inexpensive restaurant - Rest in early March Even though there is a heater in the room. But the room is still very cold. - The accommodation has an elevator. - The owner of the accommodation is attentive. Very caring and helpful
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Response from Property: Thanks for visiting and commenting, goodbye!