1 Yezhou Road, Haitang Bay, Haitang District, Sanya, Hainan, 572013, ChinaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Very Good
8802 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.0
Service9.4
Cleanliness9.4
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All reviews(8802)
Positive reviews(8664)
Reviews with photos/video(3974)
Close to beach(1940)
Nice sea view(1612)
Has an infinity pool(1359)
Children's pool available(1359)
Clean pool(1359)
Great swimming pool(1359)
Delicious breakfast(1004)
Perfect for kids(994)
Negative reviews(138)
Maru8
Deluxe Queen Room
Stayed in Jun 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Jul 30, 2025
Hotel pool is amazing. The food babrbecue is the best. Front desk lobby staff is very helpful thanks to Cindy for making my trip amazing
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Guest User
Deluxe Sea-view Double Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 14, 2025
Had a great stay at Renaissance Sanya! Beautiful beach, great food, and comfy rooms. Gary at reception spoke English and was super helpful. Would definitely come back! ⭐️⭐️⭐️⭐️⭐️
Response from Property: 尊敬的賓客,我們非常開心您對此次入住體驗感到滿意。您的肯定與表揚就是我們不斷前進的最大動力,我們會繼續堅持追求卓越。將以更完善的服務來真誠期待您再次入住!
Maria Krista 马亚
Deluxe Sea-view Double Room
Stayed in Apr 2025
Couple
11 review
10/10
Outstanding
Posted on May 3, 2025
Room is huge, and the view is beautiful. Kalvain gave us exceptional service. Breakfast is ok. 😄
Response from Property: Dear guest, we are very happy that you are satisfied with your stay. Your satisfaction is the best compliment to us and will motivate us to continuously exceed your expectations. Renaissance Sanya Haitang Bay Resort & Spa has always been committed to providing our guests with new and wonderful journeys of exploration and discovery, as well as rich entertainment facilities and gourmet experiences. The entire staff looks forward to more opportunities to create a more perfect experience for you!
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on Apr 3, 2025
The front of house staff are welcoming. A lady by the name of Snow shared her details so she would be easy to reach. The hotel caters well to families.
Response from Property: Dear guest, we are glad that you recognize us. Your affirmation and praise are the greatest motivation for us to keep moving forward, and we will continue to pursue excellence. We sincerely look forward to your stay again with better service!
Kemoratile
Deluxe Queen Room
Stayed in Dec 2024
Family
6 review
10/10
Outstanding
Posted on Jan 28, 2025
I had a wonderful time here. The staff is amazing and very friendly. My room was upgraded on arrival without any hassles. They spoke to me in English most of the time. It’s a beautiful place to unwind and relax. Beautiful spaces, pools and restaurants. Great access to the beach 🏖️ and lots of fun activities for children. Perfect for a solo, friends and family trip. It’s very far from the city, so if you’re looking to relax, this is the place for you.
6/13
Response from Property: 尊敬的賓客,我們非常開心您對此次入住體驗感到滿意。很榮幸酒店可以得到您的認可及推薦,三亞海棠灣萬麗地處國家海岸線海棠灣度假區,擁南海而立,環抱17公里純美沙灘,集現代與東方宮殿為一體的設計風格及上千種植被覆蓋的花園,盡攬海南島迷人的熱帶風情。三亞海棠灣萬麗度假酒店地處海岸海棠灣,酒店坐擁一線壯闊海景,綿延沙灘,酒店設施設備齊全,滿足一站式度假需求的同時致力於引導賓客探尋驚喜,酒店內有沙灘鞦韆、星光泳池、大堂風水球、中央草坪等多處美拍打卡點,相信您已將萬麗的多彩定格在了回憶中,更將旅程中的美好時刻定格在了心中。全體員工期待有更多機會為您創造更完美的體驗!
Guest User
Deluxe Queen Room
Stayed in Jul 2025
Couple
30 review
8.5/10
Very Good
Posted on Aug 27, 2025
It was our honeymoon and we chose this hotel because of its wonderful sandy beach and lots of amenities that were listed when we were booking the hotel.
The hotel is big and pretty clean, the staff doesn't speak English but they use the translator to understand one's needs and do their best to help out. Unfortunately, we were very disappointed that some amenities were not available (like never even existed) but still were mentioned. Also, we didn't like the hotel restaurant, it's on the first floor, looks fancy, pretty expensive but food quality and the taste are not the best. We had upset stomachs the next day after visiting the restaurant.
As for the hotel Breakfast, it was nice. the beach was clean, so is the swimming pool. Rooms are big and the staff keep them clean.
Nali!
Deluxe Garden-view Double Room
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 15, 2025
We stayed at the Renaissance on the 14th of August for my wife’s birthday and had a great time. Snow at the front desk was very helpful. She organized for the restaurant to make my wife a birthday cake, as well as provide free breakfast. I highly recommend them.
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
MasterBen
Deluxe Queen Room
Stayed in Jun 2025
Other
35 review
10/10
Outstanding
Posted on Jul 5, 2025
I'LL be back
Response from Property: 尊敬的賓客,很高興得知您在酒店擁有了愉悦難忘的度假體驗。三亞海棠灣萬麗擁南海而立,環抱17公里純美沙灘,集現代與東方宮殿為一體的設計風格及上千種植被覆蓋的花園,盡攬海南島迷人的熱帶風情。酒店內有沙灘鞦韆、近萬平環礁湖泳池、大堂風水球、中央草坪等多處美拍打卡點。期望在不久的將來與您重逢,為您展現萬麗更多迷人之處~
Wijaya Bhashkar
Deluxe Sea-view Double Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 25, 2025
Fantastic Stay & Amazing Local Tips! Thanks Gary!
Just had a wonderful stay at the Renaissance Sanya Haitang Bay! Everything was top-notch: delicious food, a beautiful pool, and incredibly attentive staff. A huge shoutout to Gary who went above and beyond throughout our entire stay, anticipating every need.
He even provided fantastic recommendations for authentic local street food and seafood restaurants outside the hotel, which led to some of our best meals! He truly made our holiday exceptional. Highly recommend this hotel and ask for Gary!
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Guest User
Deluxe Sea-view Double Room
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 19, 2025
We had an amazing stay at Renaissance. At first we were a bit skeptical when we reached the hotel. But we were upgraded to a better room thanks to Ms. Area Wang, she was a friendly face and greeted us with amazing hospitality. The staff is extremely friendly and helpful. Yes the hotel is a bit dated but luckily our room was spacious with a dedicated walk-in closet and an amazing view from the top floor.
Response from Property: Dear guest, we are very happy that you are satisfied with your stay. It is our honor to receive your recognition and recommendation. Renaissance Sanya Haitang Bay is located in the Haitang Bay Resort on the national coastline, facing the South China Sea and surrounded by 17 kilometers of pure and beautiful beaches. It has a design style that combines modern and oriental palaces and a garden covered with thousands of vegetation, taking in the charming tropical style of Hainan Island. Renaissance Sanya Haitang Bay Resort is located in Haitang Bay on the coast. The hotel enjoys a first-line magnificent sea view and a long sandy beach. The hotel has complete facilities and equipment. While meeting the needs of one-stop vacation, it is committed to guiding guests to explore surprises. The hotel has beach swings, starlight swimming pool, lobby feng shui ball, central lawn and many other beautiful photo spots. I believe you have frozen the colorful Renaissance in your memories, and even frozen the beautiful moments of the journey in your heart. The entire staff looks forward to having more opportunities to create a more perfect experience for you!
guang1218
Deluxe Twin Room
Stayed in Dec 2024
Family
33 review
10/10
Outstanding
Posted on Jan 15, 2025
The rooms in Renaissance Hotel are very large and clean, the hotel facilities are complete and the service is good, the housekeeper Marcia upgraded us to a sea view room, the hotel has a shuttle bus to the duty-free shop, it is very convenient, the hotel is equipped with four restaurants taste very good, the cost is also very high, the buffet breakfast taste is very good, there are many pools in the hotel, they are very clean, the hotel also has a private beach, the waves are not very big,you can go to the sea, the hotel is very new, very clean.
Response from Property: Dear guest, we are very happy that you are satisfied with your stay. It is our honor to receive your recognition and recommendation. Renaissance Sanya Haitang Bay is located in the Haitang Bay Resort on the national coastline, facing the South China Sea and surrounded by 17 kilometers of pure and beautiful beaches. It has a design style that combines modern and oriental palaces and a garden covered with thousands of vegetation, taking in the charming tropical style of Hainan Island. Renaissance Sanya Haitang Bay Resort is located in Haitang Bay on the coast. The hotel enjoys a first-line magnificent sea view and a long sandy beach. The hotel has complete facilities and equipment. While meeting the needs of one-stop vacation, it is committed to guiding guests to explore surprises. The hotel has beach swings, starlight swimming pool, lobby feng shui ball, central lawn and many other beautiful photo spots. I believe you have frozen the colorful Renaissance in your memories, and even frozen the beautiful moments of the journey in your heart. The entire staff looks forward to having more opportunities to create a more perfect experience for you!
Anonymous User
Deluxe Sea-view Double Room
Stayed in Dec 2024
Solo traveler
18 review
10/10
Outstanding
Posted on Jan 5, 2025
Nice hotel with all amenities. The only downside is the location, far from Sanya but there is Atlantis and cdf Duty free nearby
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Anonymous User
Deluxe Twin Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 24, 2025
Great service, facilities, kid's activities, and location. Would recommend to other families!
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 11, 2025
Many of the facilities are run down or closed. Gym ac not working, 29degrees inside. Hotel offered a partial refund, hence the high score. Wouldn't recommend/go back.
Response from Property: Dear Guest,thank you for your feedback. We sincerely apologize for the issues with our facilities, especially the gym AC. We’re addressing these promptly. we regret your stay didn’t meet expectations. We hope to improve and earn another chance in the future.
Guest User
Deluxe Queen Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 13, 2025
It was a lovely stay and got upgraded to a sea view room which was very nice.
Response from Property: 尊敬的賓客,我們非常開心您對此次入住體驗感到滿意。您的肯定與表揚就是我們不斷前進的最大動力,我們會繼續堅持追求卓越。將以更完善的服務來真誠期待您再次入住!