Renaissance Sanya Haitang Bay Resort

Renaissance Sanya Haitang Bay Resort Reviews

Renaissance Sanya Haitang Bay Resort

1 Yezhou Road, Haitang Bay, Haitang District, Sanya, Hainan, 572013, ChinaSee Hotel Details
Renaissance Sanya Haitang Bay Resort
Renaissance Sanya Haitang Bay ResortRenaissance Sanya Haitang Bay ResortRenaissance Sanya Haitang Bay Resort
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1 night

Guest Reviews

9.3/10
Very Good
8450 review
Verified reviews
Location9.4
Amenities9.0
Service9.4
Cleanliness9.4
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All reviews(8450)
Positive reviews(8313)
Reviews with photos/video(3777)
Nice sea view(1405)
Great swimming pool(1038)
Delicious breakfast(937)
Perfect for kids(917)
Close to beach(422)
Has facilities for children(168)
Clean pool(103)
Family activities available(75)
Negative reviews(137)
Maru8
Deluxe Queen Room
Stayed in Jun 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Jul 30, 2025
Hotel pool is amazing. The food babrbecue is the best. Front desk lobby staff is very helpful thanks to Cindy for making my trip amazing
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Guest User
Deluxe Sea-view Double Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 14, 2025
Had a great stay at Renaissance Sanya! Beautiful beach, great food, and comfy rooms. Gary at reception spoke English and was super helpful. Would definitely come back! ⭐️⭐️⭐️⭐️⭐️
Response from Property: 尊敬的賓客,我們非常開心您對此次入住體驗感到滿意。您的肯定與表揚就是我們不斷前進的最大動力,我們會繼續堅持追求卓越。將以更完善的服務來真誠期待您再次入住!
Maria Krista 马亚
Deluxe Sea-view Double Room
Stayed in Apr 2025
Couple
11 review
10/10
Outstanding
Posted on May 3, 2025
Room is huge, and the view is beautiful. Kalvain gave us exceptional service. Breakfast is ok. 😄
Response from Property: Dear guest, we are very happy that you are satisfied with your stay. Your satisfaction is the best compliment to us and will motivate us to continuously exceed your expectations. Renaissance Sanya Haitang Bay Resort & Spa has always been committed to providing our guests with new and wonderful journeys of exploration and discovery, as well as rich entertainment facilities and gourmet experiences. The entire staff looks forward to more opportunities to create a more perfect experience for you!
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on Apr 3, 2025
The front of house staff are welcoming. A lady by the name of Snow shared her details so she would be easy to reach. The hotel caters well to families.
Response from Property: Dear guest, we are glad that you recognize us. Your affirmation and praise are the greatest motivation for us to keep moving forward, and we will continue to pursue excellence. We sincerely look forward to your stay again with better service!
Kemoratile
Deluxe Queen Room
Stayed in Dec 2024
Family
6 review
10/10
Outstanding
Posted on Jan 28, 2025
I had a wonderful time here. The staff is amazing and very friendly. My room was upgraded on arrival without any hassles. They spoke to me in English most of the time. It’s a beautiful place to unwind and relax. Beautiful spaces, pools and restaurants. Great access to the beach 🏖️ and lots of fun activities for children. Perfect for a solo, friends and family trip. It’s very far from the city, so if you’re looking to relax, this is the place for you.
6/13
Response from Property: 尊敬的賓客,我們非常開心您對此次入住體驗感到滿意。很榮幸酒店可以得到您的認可及推薦,三亞海棠灣萬麗地處國家海岸線海棠灣度假區,擁南海而立,環抱17公里純美沙灘,集現代與東方宮殿為一體的設計風格及上千種植被覆蓋的花園,盡攬海南島迷人的熱帶風情。三亞海棠灣萬麗度假酒店地處海岸海棠灣,酒店坐擁一線壯闊海景,綿延沙灘,酒店設施設備齊全,滿足一站式度假需求的同時致力於引導賓客探尋驚喜,酒店內有沙灘鞦韆、星光泳池、大堂風水球、中央草坪等多處美拍打卡點,相信您已將萬麗的多彩定格在了回憶中,更將旅程中的美好時刻定格在了心中。全體員工期待有更多機會為您創造更完美的體驗!
MasterBen
Deluxe Queen Room
Stayed in Jun 2025
Other
33 review
10/10
Outstanding
Posted on Jul 5, 2025
I'LL be back
Response from Property: 尊敬的賓客,很高興得知您在酒店擁有了愉悦難忘的度假體驗。三亞海棠灣萬麗擁南海而立,環抱17公里純美沙灘,集現代與東方宮殿為一體的設計風格及上千種植被覆蓋的花園,盡攬海南島迷人的熱帶風情。酒店內有沙灘鞦韆、近萬平環礁湖泳池、大堂風水球、中央草坪等多處美拍打卡點。期望在不久的將來與您重逢,為您展現萬麗更多迷人之處~
Wijaya Bhashkar
Deluxe Sea-view Double Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 25, 2025
Fantastic Stay & Amazing Local Tips! Thanks Gary! Just had a wonderful stay at the Renaissance Sanya Haitang Bay! Everything was top-notch: delicious food, a beautiful pool, and incredibly attentive staff. A huge shoutout to Gary who went above and beyond throughout our entire stay, anticipating every need. He even provided fantastic recommendations for authentic local street food and seafood restaurants outside the hotel, which led to some of our best meals! He truly made our holiday exceptional. Highly recommend this hotel and ask for Gary!
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Guest User
Deluxe Sea-view Double Room
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 19, 2025
We had an amazing stay at Renaissance. At first we were a bit skeptical when we reached the hotel. But we were upgraded to a better room thanks to Ms. Area Wang, she was a friendly face and greeted us with amazing hospitality. The staff is extremely friendly and helpful. Yes the hotel is a bit dated but luckily our room was spacious with a dedicated walk-in closet and an amazing view from the top floor.
Response from Property: Dear guest, we are very happy that you are satisfied with your stay. It is our honor to receive your recognition and recommendation. Renaissance Sanya Haitang Bay is located in the Haitang Bay Resort on the national coastline, facing the South China Sea and surrounded by 17 kilometers of pure and beautiful beaches. It has a design style that combines modern and oriental palaces and a garden covered with thousands of vegetation, taking in the charming tropical style of Hainan Island. Renaissance Sanya Haitang Bay Resort is located in Haitang Bay on the coast. The hotel enjoys a first-line magnificent sea view and a long sandy beach. The hotel has complete facilities and equipment. While meeting the needs of one-stop vacation, it is committed to guiding guests to explore surprises. The hotel has beach swings, starlight swimming pool, lobby feng shui ball, central lawn and many other beautiful photo spots. I believe you have frozen the colorful Renaissance in your memories, and even frozen the beautiful moments of the journey in your heart. The entire staff looks forward to having more opportunities to create a more perfect experience for you!
guang1218
Deluxe Twin Room
Stayed in Dec 2024
Family
28 review
10/10
Outstanding
Posted on Jan 15, 2025
The rooms in Renaissance Hotel are very large and clean, the hotel facilities are complete and the service is good, the housekeeper Marcia upgraded us to a sea view room, the hotel has a shuttle bus to the duty-free shop, it is very convenient, the hotel is equipped with four restaurants taste very good, the cost is also very high, the buffet breakfast taste is very good, there are many pools in the hotel, they are very clean, the hotel also has a private beach, the waves are not very big,you can go to the sea, the hotel is very new, very clean.
Response from Property: Dear guest, we are very happy that you are satisfied with your stay. It is our honor to receive your recognition and recommendation. Renaissance Sanya Haitang Bay is located in the Haitang Bay Resort on the national coastline, facing the South China Sea and surrounded by 17 kilometers of pure and beautiful beaches. It has a design style that combines modern and oriental palaces and a garden covered with thousands of vegetation, taking in the charming tropical style of Hainan Island. Renaissance Sanya Haitang Bay Resort is located in Haitang Bay on the coast. The hotel enjoys a first-line magnificent sea view and a long sandy beach. The hotel has complete facilities and equipment. While meeting the needs of one-stop vacation, it is committed to guiding guests to explore surprises. The hotel has beach swings, starlight swimming pool, lobby feng shui ball, central lawn and many other beautiful photo spots. I believe you have frozen the colorful Renaissance in your memories, and even frozen the beautiful moments of the journey in your heart. The entire staff looks forward to having more opportunities to create a more perfect experience for you!
Anonymous User
Deluxe Sea-view Double Room
Stayed in Dec 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Jan 5, 2025
Nice hotel with all amenities. The only downside is the location, far from Sanya but there is Atlantis and cdf Duty free nearby
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Anonymous User
Deluxe Twin Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 24, 2025
Great service, facilities, kid's activities, and location. Would recommend to other families!
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 11, 2025
Many of the facilities are run down or closed. Gym ac not working, 29degrees inside. Hotel offered a partial refund, hence the high score. Wouldn't recommend/go back.
Response from Property: Dear Guest,thank you for your feedback. We sincerely apologize for the issues with our facilities, especially the gym AC. We’re addressing these promptly. we regret your stay didn’t meet expectations. We hope to improve and earn another chance in the future.
Guest User
Deluxe Queen Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 13, 2025
It was a lovely stay and got upgraded to a sea view room which was very nice.
Response from Property: 尊敬的賓客,我們非常開心您對此次入住體驗感到滿意。您的肯定與表揚就是我們不斷前進的最大動力,我們會繼續堅持追求卓越。將以更完善的服務來真誠期待您再次入住!
Erdem Sava
Deluxe Queen Room
Stayed in Mar 2025
Traveling with friends
22 review
6.5/10
Posted on Apr 20, 2025
Very old hotel needs to be renovated We couldn’t sleep due to the smell of moisture. We checked out second day
Response from Property: Dear guest, we regret that your stay did not meet your expectations. The hotel is located in the tropical marine monsoon climate zone. The meeting of cold and hot air and the high humidity of the sea air can easily cause dampness. Please close the doors and windows after turning on the air conditioner when resting in the room. If you have any needs during your stay at the hotel, you can inform the hotel guest service manager for assistance.
Travel16
Deluxe Sea-view Double Room
Stayed in Aug 2024
Solo traveler
15 review
6.0/10
Posted on Oct 5, 2024
This hotel is in need of an upgrade. Rooms need a refurbishment, room service needs to include more payment options and a bigger selection to order from. The Spa facility is still not in operation since 2021. The positives, the pools are a wonderful sanctuary and most of the service staff are helpful and professional.