Friendly & Accommodating Staff. Welcome us from the JR train station and handled our luggage and send the luggage to the room direct.
Very helpful as they helped us to liaise with Gala resort to get back our lost bag left in the free shuttle by calling and communicating from A to Z.
Clean & Efficient. The Impeccable Service. We had a Pleasant Stay.
Excellent Service. Bedding very comfortable. An enjoyable and Comfortable Stay.
Location very near to the prince hotel Naeba
Have bus from city but it would be much convenient if you go by rental car.
Resturant and room are in the different building
No Onsen but hot public bath is avaliable.
With a stay at Echigoyuzawaonsen Gardentower Hotel in Yuzawa, you'll be a 4-minute drive from Gala Yuzawa and 7 minutes from Yuzawa Nakazato Ski Resort. This hotel is 3.7 mi (5.9 km) from Kagura Ski Resort and 12.6 mi (20.2 km) from Naeba Ski Resort.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Breakfast is available for a fee.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 13 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include microwaves, and housekeeping is provided daily.
1 review
1.0/5
Price from
PHP 6,559
per night
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Very close to echigo yuzawa station Surrounded by ski resort and delicious restaurants. Breakfast is great value. Recommend you come and stay.
Self- check in but they have manual how to check in and get the key in the key locker
The interior of the old house has been completely renovated and the rooms are unique and Japanese with the warmth of tatami mats
It is located right in front of the Yuzawa Kogen Ropeway making it the perfect location for sightseeing in Echigo Yuzawa
In winter you can enjoy smooth skiing by using the shuttle bus the boarding point is right in front to the nearby ski resort
You can relax quietly in one of the three private rooms available
We have carefully designed the room in three fun colors so that you can feel the power of color
The host who loves Yuzawa and moved there will share information about the city of Yuzawa and provide hospitality to make your trip a memorable one
The location of the homestay is convenient, from the east exit of Yuehou Yuze Station, about 5 minutes away. We stayed in the tatami room, and the space could open the luggage.  The room has a toilet, but the shower is going to a public place.
Staff service is very good, very professional.
Ski rentals are available at the hotel, which is cheaper than ski resorts and other ski resorts.
Ski tickets at the hotel are also available at discounts.
There is also a special car transfer, when you see everyone waiting for the bus in a long queue, your special car is already waiting for you at the door, when it snows, feel warm.
It is only a 5-minute walk to Yuehou Tangyu Station and 7-11.
Very Good
16 reviews
4.1/5
Price from
PHP 4,967
per night
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4.7/5
Outstanding
LLance B Goh1. There’s pickup and dropoff for Echigo stn
2. No shoes allowed beyond the hotel entrance
3. Front desk have a local Japanese staff that can speak English. Pretend to be nice not. Anything else , he will tell you don’t know. Go find yourself. Besides selling tickets that he will earn money. You’ll get no information from him
4. 1st day check-in, my in room hot spring tub is slimy n dirty stained wil algae. I scrub a lot out and took video. Same Japanese man came and nothing. Till I show him the algae I’ve scrub and the video, he kept quiet. Housekeeping do scrub off within 30mins
5. Breakfast is same everyday
6. Dinner, slight changes but still 99% same.
7. Child meal is hopeless.
Stayed for 5nights, same meals daily.
8. Want to bring a cake to dinner to celebrate my Daughters Birthday, we were forbidden to do so. Nothing besides what they bring to you.
9. Onsen was good
10. Basic ice cream treats.
11. Simple ramen in the evening
Hotel is too rigid. It’s really expensive during our visits. The rules at dining and the same meals daily, it’s unbearable. Kids have nothing much to eat
For the price, I’ll not stay in this rigid property. Many other Ryokan resort for lesser price and better options. It’s not ski in ski out and yet price are too high.
IIt’s AGood location, near Echigo Yuzawa station. No hotel shuttle bus to the ski resort (GALA), which is a little bit disappointing, as we tried another hotel that offers a free pick-up/drop-off service.
Food was normal, it didn't really suit my taste preferences though. I enjoyed that pork miso soup the most.
The women's outdoor onsen was meh; it wasn't even warm and had dirt in it. Everyone there, including me, only spent a minute and came back lol Indoor one was fine.
There was only one intern at the reception, and while he was helpful and nice (thank you), he wasn't very familiar with the hotel information and procedures. Perhaps it would be a good idea to assign a senior staff member to work alongside him and provide OTJ training, rather than relying solely on intern.
SSilverGeckoThis is our 3rd week of 4 weeks exploring Japan and so far Yuzawa Grand is the best Ryokan Onsen experience we have had. We could have spent several days there it was sublime. We arrived in the morning and the staff were extremely welcoming, helpful and knowledgeable. We had been told by the tourist centre at the train station that the gondola wasn’t operational for 3 days; however the Yuzawa Receptionist assured us that it was operating and showed us that they were even able to sell us tickets at a discount. She gave us a map and bus timetable, showing us where everything was. They stored our backpacks for us and off we went exploring and had a marvellous time. We soaked our feet in the foot baths while having a treat before catching the bus to the mountains. We came back to our gorgeous room which had a coffee pod machine in it. Was so nice having a coffee in the morning looking out the window. We enjoyed relaxing in the beautiful Onsens before dinner. The buffet at both dinner and breakfast was incredible, everything so beautifully presented and incredibly delicious.
Highly recommend this gorgeous hotel. The staff are fantastic and the ambiance very peaceful.
GGuest UserTravelled here with 2 toddlers and the place is fantastic. We took the room with the open air bath for them to enjoy and it comes with our very own one backyard of snow! The kids were playing in the snow and jumping jn the Bathtub after. The hotsprings are fantastic , they have a huge variety and they switch the female and males after every few hours so you will enjoy diff type of hotsprings.. they even had a tea hotspring where they full up the tub with tea leaves. The amenities provided is great, you literally do not need to bring any of yours, everything is provided, even pajamas. The skii resorts are convenient to get too and when you reach echiga Station, you can ask the tourist centre to call the Hotel for a pick up
GGuest UserHighly recommended. A very historic hot spring hotel, a little far from Yuzawa Station. The hotel has a shuttle bus, which usually leaves on the hour and arrives at 8pm at the latest. If you have any questions, don't hesitate to call them. The old man at the front desk speaks good English, and there is also a guy who speaks Chinese. In the evening, put on the hotel's yukata and go to the hot spring. The hot spring is open from afternoon to evening. After the bath, there is a lounge with two flavors of popsicles, facial masks, and table tennis🏓.
GGuest UserHotel room was good and massive,facilities are abundant as well. The onsen is super spacious and it's thru the night.
Food selection are quite a few but do try to get to Eki for more selections... Just take note of the last shuttle bus back to hotel.
In all the stay was good, just need to take note that this hotel is only allow SKI in / SKI out... But NOT SNOWBOARDING.... That you have to take shuttle bus to other resort location thru its skiing shuttle bus services...
GGuest UserThe hotel is on the East side of the station which we hadn't stayed before. Its quieter then the West which was nice but still close to some restaurants and the main bus stops for ski resorts. Its about a 5 min walk from the station. We arrived and nobody was at reception and even dinging the bell we had to wait a while. It is a bit of a mess downstairs in reception with the owners clutter but that has nothing to do with your stay so not to worry. We did request a Japanese room if available but nothing was ever mentioned about that and we just got a western style twin. The owner didnt know much english so we didn't want to bother trying to explain. It was clean, neat and every day we got new towels, yukata, new tea, bed made etc. There is a dry room downstairs for your skis and boots and gear and everything was toasty and warm in the morning. You leave the key in the box when you leave each day and get it back from reception once you return, though if we went out for dinner again later or to the konbini we would just keep it on us. You have your own bathroom but they also have 1 Japanese Onsen and you can use it for private and lock the door. It was so nice to have private Onsen as we have rarely been able to have Onsen together in Japan as a couple. It is also a close walk to a Lawson so you don’t have to fight the other tourists for food at the 7 Eleven on the west side. Or you can go to Matsumoto KiYoshi at the station East side. The hotel was quiet when we were there. Perhaps there wasn't many guests or maybe they were just considerate and quiet people. I would stay here again for sure but would like to get a Japanese room next time.
GGuest UserThe staff is friendly and the breakfast is delicious.
The room was a little cold, but there were plenty of blankets, so it wasn't too uncomfortable.
If you like a simple atmosphere with a sentimental interior, I recommend it!
GGuest UserSki in ski out. Have hourly shuttle to and from train station, but you need to find way to book, can be full.
Can get very crowd for ski rental during peak.
GGuest UserI sincerely recommend this accommodation owner to speak Chinese, the attitude is very kind, no matter what the boss is helping, the boss is sincerely assisting, it is a warmth from the heart, I highly recommend the hotel accommodation facilities and Although the equipment for bathing is relatively general, it can be felt that the boss's management intentions The overall accommodation quality is very extra and there is a simple sense of happiness!
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