Aishang Preferred Hotel (Xi'an Railway Station Wulukou Branch)

房間特別好，服務特別到位，價格還不高，特別滿意

Advantages: Arrived in Xi'an at 10 o'clock in the morning, helped to arrange check-in in advance. The lady who helped with luggage storage on the morning of the 3rd was very good, but I don't remember her work number. Complaints: As a worker, I don't want to embarrass other workers, so I still gave it 5 points. But! The facilities are relatively old, and there are several cracks on the wall. But after all, the price is cheap, I didn't think it was a big deal. As a result, the TV couldn't play programs, so I asked the room attendant to adjust it. She pressed for a long time but couldn't get anything done. No matter how I operated it, there was no signal and the screen was gray. Later, I rested in the room for several hours. When I was leaving in the evening, I hadn't unplugged the card yet, and the TV had a picture and sound in an instant, just like ****. On the morning of the 2nd, I was watching TV in the room. Without any signs, the TV screen suddenly had no signal and turned gray. I didn't move the remote control, and **** happened again. The layout of the room is extremely unreasonable, the window is in the corridor, and the public broadcasting in the corridor is always playing light music. It is a weird design. I am a college student majoring in hotel management and have internship experience. I have stayed in many good and bad hotels when I travel or intern. This is the first time I have seen music playing while the window is in the corridor. In addition, the wall on the left side of my bed is also a guest room, most likely a shower room, and the sound insulation is extremely poor. I can bear it and don't want to say more, because I have interned and know that it is not easy to do this job, but the bad thing is coming: at five in the morning, the wall on the left side of the bed came from the continuous water discharge/machine operation sound with a very high volume, which was just like the decoration on the construction site, and I woke up and couldn't sleep. Finally, it was seven or eight in the morning and I was a little sleepy. Oh my god, the voices of guests and staff came from the window again, which directly caused me to have very poor energy during the daytime schedule and I couldn't move forward at all. It was really devastating. What I couldn't stand the most was that I came to pick up my luggage on the afternoon of the 3rd. Because I ordered takeout at the front desk at the same time, it was delivered immediately. So I stood in the lobby after entering the door and paused for a second or two. Because of this, the front desk staff who looked older at the counter opposite the door suddenly shouted at me loudly without any sign, "Which floor are you going to! ! ! ! !" It was the front desk who checked me in on the first day. It was really inexplicable. I stayed here for three days and two nights. You don't remember my face, so you are like a bomb barrel, right? Or did I hit your nerves in that second and suddenly shouted for something, as if I was a special worker. Is it because I have checked out and will not stay there anymore, so it doesn't matter if you shout at me? I was eating on the sofa in the lobby, and some people came in one after another. Why didn't I see you shout at them? There was also a man who paused for a few seconds after entering the door. He was not a guest but an outside visitor. He waited for him to ask the front desk, and then the front desk responded. Oh? Where is the arrogance you shouted at me just now? Where is the attitude of interrogating me as a criminal? Because I have strong empathy and don't want to embarrass my fellow travelers, treat the staff well, or are a female student traveling alone, so it doesn't matter, right? This is a terrible hotel. I have been to Xi'an five times, and this time it really ruined my good impression of Xi'an.

An average welcome and a room that smelled strongly of cigarettes, for non-smokers it was difficult to bear. I don't really recommend it.