The Westin Xi'an provides a great place for travelers to relax after a busy day. Visitors to Xi'an will find that the Westin Xi'an is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 11km from Xi'an Railway Station and 43km from Xi'an Xianyang International Airport. Being just minutes away from Dayanta Metro Station allows guests to explore the city with ease. Guests will find Xi'an Qujiang Museum of Fine Arts, Big Wild Goose Pagoda North Square Music Fountain and Xi'an Art Museum just a short distance from the hotel. In their spare time, guests can explore the hotel's surroundings. This Xi'an hotel provides parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
"My overall experience at this five-star hotel was absolutely wonderful. I especially loved the marshmallow-soft bed – once you lie down, you won't want to move! It provided excellent relaxation for my tired body after a full day of exploring the Terracotta Warriors.
I always enjoy staying in hotels with unique and stylish designs, and I took many photos here because every corner was exquisitely beautiful.
The hotel boasts an excellent central location, right next to the bustling and vibrant Grand Tang Dynasty Everbright City. Despite its prime spot, it was incredibly quiet in the room – I couldn't hear any noise from outside the window while sleeping. Occasionally, I'd hear conversations from people passing by in the hallway, but it wasn't disruptive.
The suite was spacious, and the in-room amenities were comprehensive, including an iron and ironing board. The only minor suggestion would be to upgrade the quality of the combs provided, which would make it even more perfect.
Breakfast was served until 10:30 AM, which I found very thoughtful as it allowed for a leisurely 'beauty sleep' before heading down to enjoy a late breakfast. The restaurant staff were welcoming and helpful, and there was a wide array of delicious dishes. Despite my 'eyes being bigger than my stomach,' I managed to pick my favorites and arrange a delightful plate.
As I arrived late, the staff had already begun clearing up and cleaning as breakfast service concluded. I enjoy taking photos, and after finishing my meal, I wanted to capture some shots of the restaurant's ambiance. I noticed the staff, having finished cleaning, were diligently preparing and arranging the dishes for lunch. During the time I spent taking photos, I inadvertently observed the professionalism and high standards of the restaurant staff.
In the bread and western food section, a young chef was meticulously setting up the bread display. His full protective gear – hat, mask, and gloves – was impeccable, which immediately reassured me about the hygiene standards. He politely moved aside when he saw me taking photos. Later, as he placed a chef figurine and prepared to leave, I gestured for him to be in a picture. He very cooperatively posed. The photo showed him using his gloved right hand to arrange the bread, while his ungloved left hand was behind his back (he had been wearing gloves on both hands earlier and likely removed one after finishing the display). This small detail underscored his meticulousness and commitment to hygiene. After taking the photo, I thanked him, and he politely replied, 'You're welcome.'
I also want to mention another detail I observed: while he was arranging the display, an older, presumably senior chef came over and made some minor adjustments to the arrangement. This chef moved all the food items slightly forward and meticulously explained to the young chef that placing them closer to the front would make it more convenient for guests to access them. All these small details I witnessed truly showcased the professional quality of the staff. Thumbs up!👍
If any hotel staff read this review, please extend my high praise to both chefs in the restaurant. I hope it encourages them to love what they do even more, knowing that their efforts are seen, appreciated, and applauded.
Finally, I had misremembered the check-out time. I was leisurely packing my bags, thinking check-out was at 2 PM. Around 1 PM, the hotel front desk proactively messaged me on WeChat, asking if I needed assistance with a late check-out. Upon learning I was leaving, they also asked if I required a concierge colleague to help with my luggage. The high-quality, polite, friendly, and enthusiastic service from all staff members made me feel truly valued and provided a VIP experience.
Additionally, the hotel features its own museum with beautiful exhibits. It's a wonderful place to quietly admire the items and discover the beauty in each one – you're sure to find something you absolutely love.
Overall, I highly recommend this hotel ✔️ and look forward to staying here again! Goodbye Xi'an, I will definitely be back."