Hampton by Hilton Xi'an Hi-tech Zone

優秀的服務不是靠被動等待，而是靠主動出擊，衹有積極主動的關注客户需求，才能提供超出預期的服務體驗。很喜歡一位員工姓名叫王飛，服務真的很好，主動詢問我們對房型的需求以及對樓層高低的要求，安排的房間比較好，內部乾淨整潔，明亮寬敞，很喜歡。能親切的感受到此員工誠懇的服務。服務不僅僅是一種工作，更是一種態度，員工態度非常好，包括在住期間有什麼問題都會讓我們隨時聯繫他，一個微笑，一次貼心的問候，一個小小的舉動，都讓我們感到非常温暖，此評價專門給他評價，5星好評值得給他。

位置不錯，樓下很多好吃的。

服務很好👍👍👍，入住高新區這家酒店體驗非常滿意！前台服務尤為出色，特別是前台的一位戴眼鏡的姑娘，叫sunny ，快速辦理入住，到耐心介紹酒店設施及周邊攻略，全程專業高效。貼心幫忙延遲退房了，細緻服務令人倍感温暖。客房整潔舒適，設施齊全，床品柔軟助眠。酒店位置便利，周邊餐飲購物特別方便，酒店門口有好多家夜市，燒烤，火鍋，串串，晚上出去吃飯不愁。以後還會來。

This stay was great! This hotel is of high quality from the environment to the facilities, and the overall service is impeccable. I especially want to praise Miss JOJO at the front desk, her service is amazing! From the moment I checked in, she was warm and friendly, patiently answering all my questions, with a smile on her face, which made me feel warm. Knowing that I was here for a trip, she also thoughtfully planned a tour route for me and recommended nearby food. When I checked out, she also carefully reminded me not to leave anything behind. Her service was meticulous and impeccable. With her service, this stay was particularly comfortable, and I will definitely choose this place next time!

This time when I checked into the hotel, there was a moment that touched me very much, and I must praise the lady at the front desk. That day, I dragged my luggage to the hotel to check in. After a lot of trouble, my mobile phone had only 1% battery left and was about to shut down, but I still had important information to check, and I was anxious. The lady at the front desk was sharp-eyed and noticed that I was staring at my phone and worried. She smiled and asked me if my phone was out of power. Without waiting for my answer, she said, "Please wait a moment." Then she turned and went into the inner room. After a while, she came out with a charger and said that this was what she usually used, so I took it to charge first. I quickly took the charger, and my heart warmed up all of a sudden. After charging, the phone finally recovered its "vitality", and I checked in smoothly. The lady's move was so thoughtful. She reached out to me when I needed help the most, which made me feel full of kindness. Such warm and thoughtful service makes people feel very comfortable. I must give a big thumbs up to the lady at the front desk, and I am also happy that the hotel has such employees. I will definitely choose this hotel when I stay here in the future!

這次入住希爾頓歡朋酒店體驗感拉滿！房間面積寬敞，佈局合理，完全不會有侷促感。衞生細節更是無可挑剔，床單被罩潔凈如新，浴室鏡面鋥亮，連角落都沒有灰塵。前台工作人員熱情又專業，辦理入住迅速，還貼心介紹周邊遊玩攻略。最驚喜的是早餐，中西式菜品豐富多樣，現煮麪條、現烤麪包香氣四溢，水果新鮮度滿分。整體服務細緻周到，從進門到離店都讓人倍感舒心，絕對是商務出行和旅行的優質選擇！