Courtyard by Marriott Xi'an North Reviews

Response from Property: Dear guest: Hello! Thank you very much for choosing the Courtyard by Marriott Blue Ocean Breeze and giving us such a high evaluation! We are deeply honored and delighted. We are very encouraged by your praise for the hotel environment and service. Regarding screen projection, we have professional external equipment to achieve screen projection. You can call our service center and we will arrange for someone to debug it for you. We are always committed to creating a comfortable and unforgettable accommodation experience for our guests. Your affirmation is our driving force. We will continue to maintain this positive working attitude and continuously improve the quality of our service. Thank you again for your support and trust. We look forward to your visit again and give us the opportunity to provide you with more perfect service. Billy Wang, General Manager of the Courtyard by Marriott Blue Ocean Breeze

Response from Property: Dear Guest, Thank you for choosing Courtyard by Marriott Blue Ocean Hotel and for your high praise! We are honored and delighted. Your compliment to our colleague Tracy is a great encouragement to us. Our team is always committed to providing attentive service to every guest, striving for quick response and a smooth check-in experience. We will continue to maintain this positive attitude and continuously improve our service quality. Thank you again for your support and trust. We look forward to your next visit and the opportunity to provide you with even better service. Billy Wang, General Manager, Courtyard by Marriott Blue Ocean Hotel

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel multiple times and for taking the time to provide feedback on your stay. We sincerely apologize for not meeting your expectations this time, as your feedback is crucial for improving our services. Regarding the facility issues you mentioned, we are committed to maintaining and upgrading the hotel environment to ensure our guests' comfort. While some facilities may appear somewhat dated, we perform regular maintenance to strive for a pleasant stay. We sincerely apologize for any inconvenience caused by the front desk service. We have recorded your feedback and will strengthen staff training, especially on recognizing the preferences of returning guests and understanding system operation procedures, to prevent similar situations from recurring. We value your stay experience highly and will further optimize our service processes and improve service quality. We are pleased that you acknowledged our cleanliness; our cleaning team consistently maintains high standards to ensure rooms are clean and tidy. Thank you again for your feedback; your opinions are our motivation to improve. We look forward to your next visit and will provide you with even better service and a better stay experience. Please feel free to contact us if you have any other needs. We wish you a pleasant stay! Billy Wang, General Manager, Courtyard by Marriott Xi'an

Response from Property: Dear Guest, Thank you for choosing Courtyard by Marriott Blue Ocean Hotel and for your thoughtful review! We are honored and delighted. Your recognition and praise of the hotel's environment and service are very encouraging. We sincerely apologize for any shortcomings in meeting your expectations. Room assignments at the front desk are greatly affected by room availability on the day, but we will do our best to coordinate and meet your needs. Thank you also for your suggestions regarding breakfast; our food and beverage team will carefully consider them and strive to provide guests with a rich, nutritious, and delicious breakfast experience. Your affirmation is our motivation. We will continue to maintain this positive work attitude and continuously improve our service quality. Thank you again for your support and trust. We look forward to your next visit, giving us the opportunity to provide you with even more perfect service. Billy Wang, General Manager, Courtyard by Marriott Blue Ocean Hotel

Response from Property: 尊敬的客人：您好！非常感謝您選擇藍海風萬怡酒店，並給予我們如此高的評價！我們深感榮幸和喜悦。酒店和西安特色網紅書店毗鄰，距離地鐵8號（環）線僅500米，地理位置優越。萬怡酒店秉持温馨怡人，不斷發展，富有激情的價值觀祝您獲得職業上的成功。我們始終致力於為客人打造舒適、難忘的住宿體驗，您的肯定是我們前進的動力。我們會繼續保持這種積極的工作態度，不斷提升服務品質。再次感謝您的支持與信任。我們期待着您的再次光臨，讓我們有機會為您提供更加完美的服務。藍海風萬怡酒店總經理 Billy Wang

Response from Property: 尊敬的客人： 您好！ 非常感謝您選擇藍海風萬怡酒店，並給予我們如此高的評價！我們深感榮幸和喜悦。 萬怡酒店秉持温馨怡人，不斷發展，富有激情的價值觀祝您獲得職業上的成功。我們始終致力於為客人打造舒適、難忘的住宿體驗，您的肯定是我們前進的動力。 再次感謝您的支持與信任。我們期待着您的再次光臨，讓我們有機會為您提供更加完美的服務。藍海風萬怡酒店總經理 Billy Wang

Response from Property: Dear Guest,Thank you very much for choosing the Courtyard Xi’an North by Marriott and for giving us such a high evaluation! We are deeply honored and delighted.Your praise for our hotel has greatly encouraged us. Our team has always aimed at quick response and ensuring a smooth stay experience, striving to provide every guest with considerate service. We will continue to maintain this positive working attitude and constantly improve the quality of our services.Thank you again for your support and trust. We look forward to your next visit and the opportunity to provide you with even more perfect service.General Manager of Courtyard Xi’an North by MarriottBilly Wang

Response from Property: Dear Guest,Thank you very much for choosing the Courtyard Xi’an North by Marriott Blue and for giving us such a high evaluation! We are deeply honored and delighted.Your praise for our hotel services has greatly encouraged us. Our team has always aimed at quick response and ensuring a smooth check-in process, striving to provide every guest with considerate service. We will continue to maintain this positive working attitude and constantly improve the quality of our services.At the same time, we are also very glad to hear about your satisfaction with other aspects of the hotel. We are always committed to creating a comfortable and memorable accommodation experience for our guests, and your affirmation is the driving force for our progress.Thank you again for your support and trust. We look forward to your next visit and the opportunity to provide you with even more perfect service.General Manager of Courtyard Xi’an North by MarriottBilly Wang

Response from Property: Dear Guest,Thank you very much for choosing the Courtyard Xi’an North by Marriott and for giving us such a high evaluation! We are deeply honored and delighted.The hotel is adjacent to Xi'an's featured internet famous bookstore, and is only 500 meters away from Metro Line 8 (Loop wire), with a superior geographical location.Courtyard adheres to the values of passionate, forward and inviting. Our passion is to help guests follow theirs. Our team has always aimed at quick response and ensuring a smooth stay experience, striving to provide every guest with considerate service. We will continue to maintain this positive working attitude and constantly improve the quality of our services.Thank you again for your support and trust. We look forward to your next visit and the opportunity to provide you with even more perfect service.General Manager of Courtyard Xi’an North by MarriottBilly Wang

Response from Property: Dear Guest,Thank you very much for choosing the Courtyard Xi’an North by Marriott Blue and for giving us such a high evaluation! We are deeply honored and delighted.Your praise for our hotel Mr.li and Mr. Gao services has greatly encouraged us. Our team has always aimed at quick response and ensuring a smooth check-in process, striving to provide every guest with considerate service. We will continue to maintain this positive working attitude and constantly improve the quality of our services.At the same time, we are also very glad to hear about your satisfaction with other aspects of the hotel. We are always committed to creating a comfortable and memorable accommodation experience for our guests, and your affirmation is the driving force for our progress.Thank you again for your support and trust. We look forward to your next visit and the opportunity to provide you with even more perfect service.General Manager of Courtyard Xi’an North by MarriottBilly Wang

Response from Property: 尊敬的客人： 您好！ 非常感謝您選擇藍海風萬怡酒店，並給予我們如此高的評價！我們深感榮幸和喜悦。 您對酒店禮賓司Leo的表揚讓我們備受鼓舞。我們的團隊一直以快速反應和確保入住順利為目標，努力為每一位客人提供貼心的服務。我們會繼續保持這種積極的工作態度，不斷提升服務品質。再次感謝您的支持與信任。我們期待着您的再次光臨，讓我們有機會為您提供更加完美的服務。 藍海風萬怡酒店總經理 Billy Wang

Response from Property: Dear Guest,Thank you very much for choosing the Courtyard Xi’an North by Marriott and for giving us such a high evaluation! We are deeply honored and delighted.The hotel is adjacent to Xi'an's featured internet famous bookstore, and is only 500 meters away from Metro Line 8 (Loop wire), with a superior geographical location.Courtyard adheres to the values of passionate, forward and inviting. Our passion is to help guests follow theirs. Our team has always aimed at quick response and ensuring a smooth stay experience, striving to provide every guest with considerate service. We will continue to maintain this positive working attitude and constantly improve the quality of our services.Thank you again for your support and trust. We look forward to your next visit and the opportunity to provide you with even more perfect service.General Manager of Courtyard Xi’an North by MarriottBilly Wang

Response from Property: 尊敬的客人： 您好！ 非常感謝您選擇藍海風萬怡酒店，並給予我們如此高的評價！我們深感榮幸和喜悦。 萬怡酒店秉持温馨怡人，不斷發展，富有激情的價值觀祝您獲得職業上的成功。我們始終致力於為客人打造舒適、難忘的住宿體驗，您的肯定是我們前進的動力。 再次感謝您的支持與信任。我們期待着您的再次光臨，讓我們有機會為您提供更加完美的服務。藍海風萬怡酒店總經理 Billy Wang